Did the new update screw something up? My AME won't queue from Premiere
It was working fine last time I used it, but now when I go to File > Export > Media in Premiere, select my settings, and click Queue, it will open Media Encoder and then nothing will queue. The queue remains blank with the "Not currently encoding" dialogue. So I try again with Encoder already open. Encoder will flash for a second (move to the front of my screen in front of Premiere and then move behind it again), but still won't add anything to the queue.
So I restarted everything and tried again, no luck. So I uninstalled and reinstalled Premiere Pro CC altogether, no luck. Encoder will also not open a project or sequence to queue when I use encoder's internal File > Add Premiere Pro Sequence. I select Open, but the queue remains blank.
Could this be completely unrelated to the update? I installed the CS6 family recently so that I could use Encore, and I uninstalled everything but Encore shortly after. Could that have altered how Premiere Pro CC and AME CC communicate? Should I uninstall and reinstall my entire creative cloud? Thank you for your help!
I think AME installation has gotten corrupted somehow.
Please try each of these steps and see if they help:
1. Hold the shift key while launching AME. it will reset AME's settings. Perhaps one of these settings got corrupted.
try your tests, see if that helps.
If that doesn't help...
2. Well, I don't have any other solution except to uninstall AME and re-install it.
unfortunately, AME doen't have it's own installer. In order to uninstall AME properly, you have to uninstall all the apps that install it. So please uninstall all these CC apps if you have them on your system. Flash pro, Premeire pro, AE, Indesign, Prelude. Now check to see if AME is still on your system or not. It should be gone. if you still have AME 7.1 on your system, uninstall the remaining CC products until AME is uninstalled along with it. Make sure AME application is not on your system any longer. If you still have AME on your system, well, that's not good. we have to run a cleaner tool to remove it. hopefully it won't get to that point. Now that AME is uninstalled, you can re-install just Premiere Pro CC. See if the issue is resolved. Hopefully this will solve the issue.
Let us know if you still have issues after following these steps.
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Message was edited by: Snow_MelClick here and follow the instructions.
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