Did trial and now bought, and it won't let me use?

I had a trial for the creative cloud and now I just bought the student plan. It is only letting me used photoshop, and not illustrator. When I go onto the illustrator app it wants me to license the software.

swa7ha
Click on License this software and choose Not my Adobe ID and sign in with the email address which you have used to to purchased the subscription
If it is asking for serial number I would suggest you to check your hosts file entries once
You may find the steps on
Sign in, activation, or connection errors | CS5.5 and later

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