Did you get great service?

I am suprrised because I did get great service.
At the Genius bar I was very impressed and relieved to have my problem solved. Most customer service means the employee has no decision making capabilty and you are trapped by the process. Here they quickly checked to make sure my iPhone was broken and then gave me a new one as it was under warranty. How simple and reasonable a solution and yet most other firms would not do this - you get the run around. My compliments for keeping your word for a brand that stands behind great quality!

I've had 4 iPhone replacements and the longest appointment lasted 15 minutes because I got a new guy who had to ask questions to another genius. All the questions were related to their system rather than to me, so I just sat there and setup the new iPhone.
Just make an appointment to make it go quickly.

Similar Messages

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213

Professionals, how did you get your start?

I know there are many people on here who earn a living working as professionals. I was just curious, how did you get your start?
I plan to attend Ohio University this fall to major in video production within the Scripps School of Communication. OU is well known for their school of communication, but obviously just having a good name behind your major doesn't guarantee a job.
What did you do to make yourself more marketable to potential employers? Any other advice that you have to share?
Thanks in advance
D

I started out as an apprentice editor on a feature film. Got the job mainly because I fixed the director's assistant's computer during my interview. Knowing how to use the Avid (thanks to film school) helped too.
I started at the bottom, and worked my way up. Gaining knowledge as I went. Apprentice editor, to tape vault manager, to post coordinator, to assistant editor, to online editor, back to assistant, then to editor. 6 years from the day I started apprenticing until the day I started editing a broadcast show.
>What did you do to make yourself more marketable to potential employers?
Learned the ins and outs of the edit systems. I could troubleshoot them if they were broken, and knew the workflows for multiple shooting formats. Was able to make the decision on edit systems to use and workflows to employ when presented with the shooting format, and delivery specs. I learned all that from on the job training, and trolling the web for resources. And a lot of work on my own.
>Any other advice that you have to share?
Work your @$$ off! If you think the job is below you, and act that way, you won't get hired again. Don't think that you will start off right away as an editor, or DP, or director. Starting out as an assistant is a great way to learn all that you need to learn to perform your job. Because right out of film school, you don't know what you don't know. But work hard, be dependable, and you will get hired again and again.

Did you get the iPad 2?

Hey fellow Apple people,
I'm looking to interview people who have the iPad 2 about the things they like and dislike about it for a Yahoo! news article. If you're interested please let me know!
Thanks!

DroidM wrote:
Ok There seems to be alot of confusion on hear about the Friday ( 07-08-11) Update that was sent out to fix the Reboot issue with the Phone. Some people like my self have reported that they can not get the Update as there phone is getting an inability to connect to the network error, or the update window simply disappears with out a response (This is what is happening to me).
Many have reported that they got the update it fixed the reboot bug, and that they are seeing improvement in the phones functionality in general. Some people have reported that they have heard that the update is causing more problems. What I have yet to see (And I might have simply missed them) is reports from users that this has actually happened to them. So I started this Thread to see if we can't get a straight answer from the people that are actually using the phone (Because it seems VZW and HTC don't' seem to know or want to tell us right now)
So hear is what Im asking
1) Did you get the Update Yes, I requested it at 7:50pm, 7/8/11
2) Did it Fix The Reboot Bug From The Last Update Yes
3) How is the performance of the phone now Much better, I no longer have data drops so I no longer need to turn on and off Airplane mode to get data back
4) Has the latest update brought any new problems Zilch, none, nada, nope
Hopefully this clears up any confusion and we can all get a clear idea of weather this update is a worth bothering with.

Did You get The Most Recent Firmware Update And Did It Work

Ok There seems to be alot of confusion on hear about the Friday ( 07-08-11) Update that was sent out to fix the Reboot issue with the Phone. Some people like my self have reported that they can not get the Update as there phone is getting an inability to connect to the network error, or the update window simply disappears with out a response (This is what is happening to me).
Many have reported that they got the update it fixed the reboot bug, and that they are seeing improvement in the phones functionality in general. Some people have reported that they have heard that the update is causing more problems. What I have yet to see (And I might have simply missed them) is reports from users that this has actually happened to them. So I started this Thread to see if we can't get a straight answer from the people that are actually using the phone (Because it seems VZW and HTC don't' seem to know or want to tell us right now)
So hear is what Im asking
1) Did you get the Update
2) Did it Fix The Reboot Bug From The Last Update
3) How is the performance of the phone now
4) Has the latest update brought any new problems
Hopefully this clears up any confusion and we can all get a clear idea of weather this update is a worth bothering with.

DroidM wrote:
Ok There seems to be alot of confusion on hear about the Friday ( 07-08-11) Update that was sent out to fix the Reboot issue with the Phone. Some people like my self have reported that they can not get the Update as there phone is getting an inability to connect to the network error, or the update window simply disappears with out a response (This is what is happening to me).
Many have reported that they got the update it fixed the reboot bug, and that they are seeing improvement in the phones functionality in general. Some people have reported that they have heard that the update is causing more problems. What I have yet to see (And I might have simply missed them) is reports from users that this has actually happened to them. So I started this Thread to see if we can't get a straight answer from the people that are actually using the phone (Because it seems VZW and HTC don't' seem to know or want to tell us right now)
So hear is what Im asking
1) Did you get the Update Yes, I requested it at 7:50pm, 7/8/11
2) Did it Fix The Reboot Bug From The Last Update Yes
3) How is the performance of the phone now Much better, I no longer have data drops so I no longer need to turn on and off Airplane mode to get data back
4) Has the latest update brought any new problems Zilch, none, nada, nope
Hopefully this clears up any confusion and we can all get a clear idea of weather this update is a worth bothering with.

HT201210 When trying to update iOS 7.0.4 I get a message saying that the update has failed. Has anyody else had this problem and if so, how did you get round it?

When trying to update to iOS 7.0.4 I get a message saying that the update has failed. I've followed the instructions on Apple Support. Has anybody else had this problem and if so, how did you get over it?

Check For Updates.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/deb765f74dc0acb6038 d1fc55eed7fce_zps9330117d.jpg

I just filled out a question before logging in. Did you get it?

Did you get my last question? Problem with installing update to Flash???
Fred
[email address removed]

No, this is your first post. But you need to provide more info: http://forums.adobe.com/thread/1195540
P.S. this is a public forum; please do not post your email address!

How did you get Archlinux mirrored ?

Hi,
well a friend of mine is starting a new linux live CD. Unfortunately his bandwith is very low. So he asked how he could find someone who host his distribution.
You all know archlinux mirrors e.g. ftp.tu-chemnitz.de,...
How did you get them mirroring ftp.archlinux.org ?
thanks

Kin wrote:
Well, whom did ou contact exactly ?
Are there any links to some hosts ?
thanks
ask Judd for the mirrors of archlinux
in switzerland i would start with switch, universities and open-minded providers (solnet ...)

Did you get my question on converting pdf files

did you get my message,

In general, the advice given here is to send your NTCS format DVDs to your family in Europe. Most (if not ALL) fairly recent PAL DVD players also play NTSC DVDs.

Which case did you get?

Which case did you get for your iTouch? I'm looking at the iskni one and the griffin clear case, although the iskin does look more durable, it looks cheap and gives it a toyish look, imo.

Not really a case, but I use invisibleSHIELD:
http://www.shieldzone.com/item_description/APIPTOUCHF.html
http://www.shieldzone.com/item_description/APIPTOUCHFB.html
Bronson

How did you get all your points (badges)?

How did you get all your points (badges)?
Was it a hard job?
Or did you already know all the answers by experience so it was easy to help others in sap community forums?
how long did it take to achieve that bronze, silver, gold, platinum star you proudly show now?
Edited by: PadawanGirl on Jul 25, 2011 9:56 PM

Was it a hard job?
Yes in the sense many members who posted the question dont have the basic courtesy of closing their threads with proper comments as to which suggestion has helped them nor do they reward appropriately.
did you already know all the answers by experience
Yes definitely, only with the experience you can guide the members in a right path.
how long did it take to achieve that
Couple of years
thanks
G. Lakshmipathi

Did You Get a Confirmation Number?

I contacted customer service this morning about a complicated billing/payment issue, and I wanted to make sure it wouldn't affect my iPhone order, so he asked for my confirmation number. I looked at my confirmation email, and only had a reference number and order number. I gave him the reference number but it was too long to put in the box he was putting it in..
Did you guys all get confirmation numbers, not just order reference numbers?

*raises hand* i have one! i literally just ordered mine

Why did you get rid of the track option in ALL Revel apps?

I am a subscribed Revel user that was once happy with what Revel offered but NOT anymore. I organize my photos inside albums by events. Why? Because that is the ONLY organization available from Revel without creating thousands of albums. So why did you COMPLETELY get rid of viewing albums by track? I can't see my tracks, or events, in albums on iOS or on the Mac (because of the new update) and definitely not on the web. What's up? When will this be coming back? Every update that has come on Revel has been a HUGE disappoint, lets not even mention the failing to update fiasco. I am ready to switch applications and void ALL of the work I have done putting ALL my photos into Revel. Help me out here please. Somebody please get back to me and let me know what to expect or change or if I do need to be looking somewhere else for better more reliable photo storage.

What I am actually refering to is the "track" view inside of the albums. Track view exists in the "collection" option or the file drawer option on all Apple apps, iPad, iPhone, and the Mac, but the track option that once existed when looking at individual albums is no longer there on ANY device.

Did you get an Internet connection?

Hi: I read ur posting, and I have the same exact set-up, ie, same Belkin router, iBook, and PC (Dell), and have a iMac. I cant get the Expander to work with my iBook--like you the airport card picks up the network but I cant get an internet connection. I read thru the thread about firmware update--did you do it and does the Belkin wireless preN router support WDS? Were u able to get it all working? I would like to get mine to work thanks!

OK, that's interesting. I just tried the download site and got this:
I tried in Firefox and Chrome.
I have never had a problem downloading iTunes before, I think it may be a temporary glitch.
You shoudl probably wait a bit and try again. Meanwhile I will try to find out if there is a known problem.
However it still might be security software messing up access to the download.
Added:
After checking, it appears that others are having the same problem. It has been reported to hosts, so hopefully it will be fixed soon.

Where Did You Get Your MacBook?

For those that have a MacBook, where did you purchase it from? Even with the student discount, purchasing from the Apple store doesn't provide any savings because of the taxes (~$84.00 in NY). I know Amazon.com sells it, but it's pre-order.
Mac OS X (10.4.6)
Mac OS X (10.4.6)

No need to get defensive. I wasn't saying that people shouldn't use the Apple Store. I was saying that unless Apple recognises your problems as problems, they will not do anything for you. That is to say, issues such as heat, whine and other common issues people worry about here on this forum will not be addressed by the Apple Store geniuses because they don't consider these problems out of specifications. This also means that if you have these issues and decide you can't live with them,you most probably will not be able to return a macbook of MBP to them without a restocking fee.
Believe me, I was amazed that they were so unwilling to consider not charging me a restocking fee. I was very calm, told them about the issues (whine, heat, loose battery, warped lid) and told them that over the past 15 years as an Apple user I have never felt disappointed with an Apple product except for this one. I told them that I have purchased items for tens of thousands of dollars from Apple over the years and asked them if they would at least consider charging me just half the restocking fee given that these are problems SO MANY people are having. There are OBVIOUSLY issues with the MBPs. The guy (who claimed to be the 'lead' rep there) refused and told me, in the same breath, how much they 'love' my business, pointing me in the direction of the checkout so I could line up to get refund, minus the $200 fee for beta testing. How insulting and disingenuous is that!
There are stores that will accept your claim that an item is defective. Since Apple is the mothership they decide what is within spec while some other stores just trust you when you say your notebook has excessive heat problems or whines and therefore needs to be returned. Given the many problems reported, I would recommend anybody to buy from a store with a more generous and no hassle return policy. Getting an exchange will not help if all units have the same problems....
MBP Mac OS X (10.4.6)

Did you get great service?

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