Didn't appear a contact name

Hello! Can anyone tell me why i receive a message but at the notifications, the person who send me the message, didn't appear her/his contact name? Their number are in my contact already but when they send me a message, the notifications show me their number instead of their contact name. Do anyone know how to solve it? Thank you.

And one more thing. I only will receive a message with a contact name only with a people who i save an email only under their name.

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