Didn't get my advanced supply drops

I purchased the 10+3 advanced supply drop pack last night around 12am for $28.95 and have not yet received it, I purchased one 2 weeks ago with no problems...it's not a DLC so no I do not have to download anything, but it does show up on my purchase history.

same here i bought the 10-3 for £16.99 a week ago and got nothing

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    I have remove the Acrobat XI demo version from my computer and installed the Acrobat 9 version (with licence n°)
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