Didn't receive the items that I paid for, can anyone help?

I recently purchased special items by It Girl application. My credit card has been billed for all the purchases but I haven't received those items on my It Girl application. Please help me so I can receive the items that I have bought or can I refund my billing? What should I do? Thanks before

First, from the iTunes menu bar click Store / Check for Available Downloads.
If you see: All Purchases have been downloaded for this account,
Click: iTunes Customer Service
Click: iTunes Store Account & Billing
Click: Billing Inquiries
Click: Email Us

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I have a business and I use iCal for all my appointments, how can I print receipts from my MacBook to a receipt printer? I want my clients to have a receipt of the services that they have paid for, can anyone HELP ME PLEASE?

I have a business and I use iCal for all my appointments, how can I print receipts from my MacBook to a receipt printer?
I want my clients to have a receipt of the services that they have paid for, can anyone HELP ME PLEASE?

Well...I went to the modem (Westell, WireSpeed), found the NAT settings, once again, I'm WAY over my head, I am assuming this is a TCP connection (as opposed to a UDP) and per Lorex my mobile devices will use port 1025. So I gave it a "global port range" of 1-10 and I indicated that the "base host port" was 80, 1025, & 9000 (ports 1,2,3). When I selected the 'enable' it asked for a "host devise" my choices are my IPhone, IMac and the IP address for the dvr, so I choose the dvr. I still cannot connect and canyouseeme still can NOT find these open ports. This is taking up my whole day! I don't know how people figure this stuff out.

HT4009 I made an In-App Purchase and didn't receive it and I still paid for it what should i do?

I made an In-App Purchase and didn't receive it and I still paid for it what should i do? How should i contact apple to get my money back?

The necessary links/menus you need to navigate to after clicking the Report a Problem link can be a little tricky to find. See
Refunds from the App Store or iTunes Store
You should be good to go with that.

I have the latest version of Apple TV. I buy videos off iTunes. I subscribe to iCloud. Yet so many times when I try and access the stuff that I paid for via the device that I paid through the cloud that I paid for - I can't

I only get the message that I can't access iTunes and to try again later. Every time I try later I get the sam message. What am I doing wrong? Why buy all this stuff if it doesn't work? Apple has an incredible reputation, but you stuff that doesn't work, and how do you get someone to sort it for you as per any company who sold you a series of stuff that didn't work. Who do I call? What do I do? I just want the stuff that I paid for to work. Is this unreasonable? Is there a consumer regulatory group that anyone can recommend that could approach about stuff that you buy that doesn't work?

you dont need computer. go to settings > icloud and turn off what you dont want like photostream/calendars/contacts. for itunes 11.1 you need to go to itunes.com and download it then install it.

How can I get the apps that I paid for on iTunes and the app store I don't have a computer I paid for them using my ipad and everytime I try to redownload them it asks for my card number and when I put the number in it tells me that the number is not a wo

Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not

If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Is there a way to go and look at the purchases that I paid for on my ipad with itunes?

Is there a way for me to look at the purchases that I paid for on my ipad with itunes?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

My MacBook Pro is running slowly. I run Mountain Lion on it. I received the following report from Etrecheck. Can someone help me decipher it and provide me with steps to fix the slow speed?

My MacBook Pro is running slowly. I run Mountain Lion on it. I received the following report from Etrecheck. Can someone help me decipher it and provide me with steps to fix the slow speed?
Problem description:
slow computer
EtreCheck version: 2.0.11 (98)
Report generated November 15, 2014 2:57:16 PM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 384 MB
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.8.5 (12F45) - Uptime: 6 days 7:45:47
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (25.67 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Rowmote Helper.app
[loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.smarttech.iokit.SMARTBoard (11) Support
[not loaded] com.tectona.driver.PL2303 (1.3.0) Support
[loaded] com.webroot.driver.WebrootSecureAnywhere (54 - SDK 10.7) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.smarttech.boardservice.plist Support
[running] com.smarttech.floatingtools.plist Support
[running] com.smarttech.ink.plist Support
[running] com.smarttech.SBWDKService.plist Support
[running] com.smarttech.smartnotification.plist Support
[running] com.smarttech.systemtrayicon.plist Support
[running] com.webroot.WRMacApp.plist Support
[running] com.webroot.WRMacBackNSync.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.regularrateandrhythm.rowmotehelperaide.plist Support
[running] com.webroot.security.mac.plist Support
[running] com.webroot.webfilter.mac.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Rowmote Helper Application (/Applications/Rowmote Helper.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
npwebroot: Version: 2.0.15 Support
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
SMART Board Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      3% WindowServer
      2% iPhoto
      2% mds
      2% mdworker
      1% Google Chrome
Top Processes by Memory: ℹ️
382 MB Mail
275 MB WebProcess
107 MB Google Chrome
103 MB WindowServer
99 MB Google Chrome Helper
Virtual Memory Information: ℹ️
270 MB Free RAM
1.50 GB Active RAM
1.30 GB Inactive RAM
1.22 GB Wired RAM
20.97 GB Page-ins
8.64 GB Page-outs

Hi Linc
I hope this is what you were after. Looking forward to hearing your feedback.
Thanks, Susanna.
11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9b606ce0> { count = 2, contents =
"query" => <string: 0x7fbb9b605720> { length = 109, contents = "com_apple_ats_name_postscript == "Roboto-Regular" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.738 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9a41d950> { count = 2, contents =
"query" => <string: 0x7fbb9a41d2e0> { length = 108, contents = "com_apple_ats_name_postscript == "Roboto-Medium" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.878 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9b102580> { count = 2, contents =
"query" => <string: 0x7fbb9b100580> { length = 107, contents = "com_apple_ats_name_postscript == "Roboto-Light" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.889 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: FontHelper: message received. (<dictionary: 0x7fbb9a41d1d0> { count = 2, contents =
"query" => <string: 0x7fbb9a41d2e0> { length = 106, contents = "com_apple_ats_name_postscript == "Roboto-Bold" && kMDItemContentTypeTree != com.adobe.postscript-lwfn-font" }
"restricted" => <bool: 0x7fff7912f320>: true
11/16/14 12:36:02.898 PM com.apple.XType.FontHelper[91728]: AutoActivation: scopes (
    "/Library/Application Support/Apple/Fonts"
11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91723 [cfprefsd]
11/16/14 12:36:03.784 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91721]) Exited: Killed: 9
11/16/14 12:36:03.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91721 [SleepServicesD]
11/16/14 12:36:08.471 PM com.apple.launchd.peruser.501[159]: (com.apple.tccd[91730]) Exited: Killed: 9
11/16/14 12:36:08.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91730 [tccd]
11/16/14 12:36:09.592 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[91727]) Exited: Killed: 9
11/16/14 12:36:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91727 [xpcd]
11/16/14 12:36:13.129 PM com.apple.launchd[1]: (com.apple.XType.FontHelper[91728]) Exited: Killed: 9
11/16/14 12:36:13.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91728 [XType.FontHelper]
11/16/14 12:36:14.996 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91739]) Exited: Killed: 9
11/16/14 12:36:14.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91739 [SleepServicesD]
11/16/14 12:36:20.120 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[76618]) Exited: Killed: 9
11/16/14 12:36:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76618 [cfprefsd]
11/16/14 12:36:23.433 PM com.apple.launchd.peruser.501[159]: (com.apple.cfprefsd.xpc.agent[76616]) Exited: Killed: 9
11/16/14 12:36:23.000 PM kernel[0]: memorystatus_thread: idle exiting pid 76616 [cfprefsd]
11/16/14 12:36:26.261 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91752]) Exited: Killed: 9
11/16/14 12:36:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91752 [SleepServicesD]
11/16/14 12:36:37.691 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91764]) Exited: Killed: 9
11/16/14 12:36:38.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91764 [SleepServicesD]
11/16/14 12:36:48.938 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91777]) Exited: Killed: 9
11/16/14 12:36:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91777 [SleepServicesD]
11/16/14 12:37:01.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91788 [SleepServicesD]
11/16/14 12:37:00.821 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91788]) Exited: Killed: 9
11/16/14 12:37:04.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91706 [distnoted]
11/16/14 12:37:15.656 PM com.apple.launchd[1]: (com.apple.sleepservicesd[91795]) Exited: Killed: 9
11/16/14 12:37:15.000 PM kernel[0]: memorystatus_thread: idle exiting pid 91795 [SleepServicesD]
11/16/14 12:37:27.016 PM ReportCrash[91819]: Failed to create CSSymbolicatorRef for Webroot SecureAnywhere[264]
11/16/14 12:37:27.125 PM ReportCrash[91819]: Failed to create dSYM-less CSSymbolicatorRef for Webroot SecureAnywhere[264]
11/16/14 12:37:27.487 PM com.apple.launchd.peruser.501[159]: (com.webroot.WRMacApp[264]) Job appears to have crashed: Segmentation fault: 11
11/16/14 12:37:30.336 PM com.apple.launchd[1]: (WSDaemon[61]) Exited abnormally: Broken pipe: 13
11/16/14 12:37:34.295 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
11/16/14 12:37:34.594 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.30 seconds (server forcibly re-enabled them after 1.00 seconds)
11/16/14 12:37:37.648 PM ReportCrash[91819]: Saved crash report for Webroot SecureAnywhere[264] version 8.0.7.78 (8.0.7.78) to /Users/landerson/Library/Logs/DiagnosticReports/Webroot SecureAnywhere_2014-11-16-123737_lukes-MacBook-Pro.crash
11/16/14 12:37:42.660 PM WindowServer[79]: CGXDisableUpdate: UI updates were forcibly disabled by application "iPhoto" for over 1.00 seconds. Server has re-enabled them.
11/16/14 12:37:43.632 PM WindowServer[79]: reenable_update_for_connection: UI updates were finally reenabled by application "iPhoto" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
11/16/14 12:37:50.783 PM WSDaemon[91822]: CGSRegisterConnectionNotifyProc called with invalid connection
11/16/14 12:38:09.909 PM Problem Reporter[91853]: launch_msg returned m

I just got the iPhone 5. It's completely synced and working. All my contacts are loaded. However, caller ID is not working when I receive a call or a text. Can anyone help me out with this?

I just got the iPhone 5. It's completely synced and working. All my contacts are loaded. However, caller ID is not working when I receive a call or a text. Can anyone help me out with this?

Well, assuming all of the above, Notifications, etc., it just might be time for a visit to the Apple tore genius center for a session with the techs. See if it is a fault in the hardware or just an iOS reinstall is the answer.
One more thing you could try, backup so you have a record of content, then restore to factory conditions be an Erase All Contents and Settings. Then restore from the backup you just made. That has helped some with WiFi problems, may be it would work with your problems.
But with that behavior of another app with problems, the geniuses looks like a less stressful thing to do.

HI - new mac user. When trying to view clips on certain sites i receive the following text: "missing plug in" can anyone assist?

HI - new mac user here
When trying to view certain sites i receive the following text: "missing plug in" can anyone assist?
I think it is related to viewing video or clips.....

Well, if you're using Chrome, or Firefox go here this should also work with Safari. It will let you know if Flash is already installed in your browser. If your using Chrome it should have been intergrated. Were you able to get Flash installed so you can view video clips? Post back to let us know. Hope this helps. Also install Perian. See if that helps as well.
Joseph

Imnot sure if I am in the right please for this..I have OSX 10.9 ..I produce weekly invoice in numbers which I export to Exel . Since recent updates I find that the file extn is now XLSX and when I open it the cumber content has changed! Can anyone help

I use 'numbers" to create an invoice which I previously exported(prior to recent updating) to Exel to enable me to send it to my employer. When I try to do this now I get an file extn XLSX and the number content I placed on the invoice is different ( as if the file is corrupted)...can anyone help please ?

I use 'numbers" to create an invoice which I previously exported(prior to recent updating) to Exel to enable me to send it to my employer. When I try to do this now I get an file extn XLSX and the number content I placed on the invoice is different ( as if the file is corrupted)...can anyone help please ?

How can I edit my website from another computer? and how can I create a new website next to the one, I have already? Can anyone help, please?

How can I edit my website from another computer? and how can I create a new website next to the one, I already have? Can anyone help, please?

Move the domain.sites file from one computer to the other.
The file is located under User/Library/Application Support/iWeb/domain.sites. Move this file to the same location on the other computer and double click and iWeb will open it. Remember, it is your User Library that you want and not your System Library, as you will not find iWeb there.
Just create a new site on the same domain file and it will appear below the other site. If you want them side by side then duplicate your domain file and have one site per a domain file and they can then be side by side.

When I open a word document attachment in mail for IOS 7.1.1 the previous jpeg is showing on the first page. When I open the attachment from mail in mac OS X the jpeg does not appear. Can anyone help?

When I open a word document attachment in mail for IOS 7.1.1 the previous jpeg is showing on the first page. When I open the attachment from mail in mac OS X the jpeg does not appear. Can anyone help?

gonsa47 wrote:
When I open it in pages or word the correct company logo appears.
Does the mail app display whatever is in the document without the ability to differentiate between hidden or non hidden images?
The mail app will not display fillable form fields in PDF files that can be seen in real PDF apps. I say real PDF apps because the form fields in PDF apps will not appear in the iBooks app either. IMO, iBooks is not a real PDF app.
So, I would say that the mail app cannot differentiate between hidden and non hidden items

My photos won't "load" - it has worked fine for at least two years, but suddenly now when I plug in the chip, iPhoto opens up as usual, but the window just says "loading photos", and the little wheel keeps on spinning - can anyone help me?? I am new here

my photos won't "load" - it has worked fine for at least two years, but suddenly now when I plug in the chip, iPhoto opens up as usual, but the window just says "loading photos", and the little wheel keeps on spinning - can anyone help me?? I am new here. I need to get it working again because we're about to go on a trip!

What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I am trying to create an itunes account. There doesn't seem to be a link to click 'I agree' to the terms and conditions on the email sent to me. Can anyone help? Thanks.

I am trying to create an itunes account on an ipad mini IOS 8.1. There doesn't seem to be a link to click 'I agree' to the terms and conditions on the email sent to me. Can anyone help? Thanks.

Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

I made a website, but have now deleted it in order to take it down. However, after deleting it, the website is still online? Can anyone help me figure out how to remove the site completely?

I made a website, but have now deleted it in order to take it down. However, after deleting it, the website is still online? Can anyone help me figure out how to remove the site completely?
The site is joehewett.uk and I am worried that now I do not have the files of the website I cannot remove it?
James.

Did you delete the files from your Remote server?
Deleting the local site folder or the site definition in DW will have no effect on your remote site.
When I go to your URL, I see the index.html page with 16 code errors and this background image:
http://joehewett.uk/Untitled-1.jpg
So the site is still online until you delete those files from your server.
Nancy O.

Didn't receive the items that I paid for, can anyone help?

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