Difference between SAP CRM 4.0 & 5.0

Hello Guys,
               My name is Anand , I am fairly new to CRM , Can anyone please explain the difference between CRM 4.0 AND 5.0, it would be greatly appreciated.
with regards
anand

Hello,
The following features are not available in 4.0 and 5.0.
1)Enhanced User Experience
Role-relevant interface eases learning and task completion
Task-oriented interface provides access to data and the ability to take action, allowing users to close the loop
2)Pipeline Performance Management
Allow sales managers to more effectively view and manage sales pipelines across a team of sales representatives, enabling them to more effectively manage resources and deal flow
3)Real-Time Offer Management
4)Trade Promotion Management & Market Development Funds
5)Service Parts Management
Improve customer satisfaction by ensuring the right parts are available during a service technicians first visit
6)Enterprise SOA:Reduce TCO through standards-based integration with existing systems and data
regards,
Muralidhar Prasad

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