Difference in size of Creative Cloud Files synced folder and online file space used

Anyone have any idea why Creative Cloud says my space used online is 50% larger than the total file size in my local "Creative Cloud Files" folder? I've logged in and out of my account, restarted the Creative Cloud app, checked my archive online through the browser, and emptied my archive online.

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Does Creative Cloud work with InDesign and linked files?

Does Creative Cloud work with InDesign and linked files?

This will work for online storage.
The preview you will see on the website but will be what you see on your desktop if the the folder was missing. If you want someone else to be able to see a preview online to give comment feedback you could export out a PDF file of the work-in-progress and upload it.
If you just want to work on the project at different locations it might be easier to zip up everything into a single file and upload it. Then download it onto the computer where you want to work and unzip it.

Book files stored in Creative Cloud not syncing

Hi everyone!
We are working on a project that is stored in Creative Cloud to take advantage of collaborative workflow. Everything is working fine so far.
I've just created a book and added a few files so that I can sync styles, master pages, etc. This is working flawlessly on my end so far.
The problem comes when another teammate tries to open the book file I've created on his/her end. The book opens but it is empty (no documents listed at all). However if a send the book file to them via email or store it on a network drive and they open it everything works perfect.
So the problem seems to be related with Creative Cloud not syncing the book files properly. Any clue on the matter? We must store the project files on Creative Cloud so work from a network drive is not an option for us.

Yeah, you are absolutely right, we are using Google Drive for pretty much everything else, is way more faster, more reliable and is full featured (how about download entire folders Adobe or zero errors when syncing, Adobe?). And on top of this is cheaper (way more is you ask me).
Sadly, we really MUST work in Adobe CC for this particular project so no scape here.

Creative cloud couldnt sync all my file

creative cloud couldnt sync all my files so i can use on iphone ipad and computer. Only about 18% of files synced. what do i do to fix this

Hi,
Could you explain in more detail what issue you are seeing please?
Thanks
Warner

Why has my creative cloud stopped syncing?

HI
I have updated my photoshop as prompted in my creative cloud desktop app but now my files no longer sync. I just have the spinning wheel of doom on my mac when I navigate to files on the creative cloud desktop app. I have checked the settings and I am signed in and I have even tried uploading and downloading within the preferences. Can you help please?

Hello,
sorry and in this case I would do the old fashioned way (with some steps are written in the new link from above) and download a really new trial version of your program(s) in question and change it/them into a "real" version later, BUT because you said, that you "re-installed" already, so it become a little bit complicated. It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool".
Here an advice for that (The order varies depending on your individual needs. Please read all my proposals first, so you can better choose the first step:)
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

My Creative Cloud App won´t snyc my files.

my Creative Cloud App won´t snyc my files.

jonesology,
Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at [email protected]
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
Thanks,
Ben

Change font size on Creative Cloud program

The program on my computer shows type that is so small I can barely read it. I have no idea how to change it and it's only when the creative cloud program is open and not on any of my other programs. It has the same effect on Photoshop when I open that app through the program. Can you help me make the font a normal size, like the rest of my programs?S

Sorry, OS X hasn't evolved to a scalable UI type for hard of seeing users. If you drop the resolution your type gets blurry.
However I have two solutions.
1: You hit System Preferences > Accessibility and set a control key for zoom/in out, set the zoom to where the pointer is at and get a third party scroll wheel mouse. This way you hold the control key and can zoom in/out anywhere the mouse is pointed at.
2: You follow my User Tip here and use Firefox with the associated add-ons.
Since Firefox is customizable, your able to create larger menu type and have web pages automatically zoomed (full page, graphics and all) to your minimal needs.
Also FF will remember your window size so your not having to resize that each time you open the program. There is also a Full screen option.
Since web browsing takes up a lot of time on machines, at least you have that part licked. If you use web based email like GMail, since it's in a web browser that is zoomed as well.
Web browsing for hard of seeing users

CC application file sync issue and CC App broken menu..

1. File sync from Photoshop CC has stopped working.
Photoshop reports the last sync time and date in edit>sync settings.
However in my Application settings I get the following..
Application settings are synced between many of your favorite desktop applications and Creative Cloud, allowing you to work consistently from any machine. To begin syncing, you will need to open your desktop application and click "Sync Settings Now".
You currently do not have any synced settings.
2. I have missing menu items in the CC app cog menu (I assume as reported on other threads) including "stop syncing", preferences/settings and other blank or greyed out items.
Prior to that I had the also reported dead CC app issue and uninstalled and reinstalled the app, which fixed dead app but left the munu broken.

Hallo over there
After using creative cloud cleaner ....
every things is ok...8-)
Sendt fra mobilen....
Med venlig hilsen/Kind regards
Fotograf Hans Søndergaard
Allégade 23 1.baghus
DK 2000 Frederiksberg
M: +45 4044 8190
[email protected]
www.soendergaard.com
Den 07/11/2013 kl. 17.32 skrev Simon_P1 <[email protected]>:
Re: CC application file sync issue and CC App broken menu..
created by Simon_P1 in Adobe Creative Cloud - View the full discussion
Since the CC app messed up again and yet another reinstall, it is working (sort of, after several sync failures of lrcat) properly, including the menu, all be it very slowly considering the fast upload I have.
As is the setting sync finally.
Thanks for keeping me informed, oh wait, you didn't!
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After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability

After my 1 year Creative Cloud subscription is up and I choose not to renew, do I loose the ability to use the software that was loaded to my PC?

Short answer: yes.
See also http://www.adobe.com/products/creativecloud/faq.html#general-info
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the Creative Suite applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't c

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't change the name of opm.db file. What can I do ?

HI Jmd17,
Welcome to Adobe Forums.
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Thanks

I upgraded creative cloud in windows 8 and it failed

I upgraded creative cloud in windows 8 and it failed. I couldn't start it anymore. So I deleted the corrupt files and wanted to download creative cloud again, but can't get it. What should I do?

Oldenough7 what specific error messages do you receive? I would recommend reviewing Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to reinstall the Creative Cloud Desktop application.

I would like buy a creative cloud 2014 for teachers and students (special offer 19,99 €), but i've already the Creative cloud of Photoshop 2014. Can I integrated or what can I do?

I would like buy a creative cloud 2014 for teachers and students (special offer 19,99 €), but i've already the Creative cloud of Photoshop 2014. Can I integrated or what can I do?

Make sure you have signed in with correct email address
Sign out, Sign in | Creative Cloud Desktop app
if the email address is correct then check your host file entries once
Sign in, activation, or connection errors | CS5.5 and later

Are Creative Cloud apps like InDesignCC and PhotoshopCC compatible with same in CS6?

Are Creative Cloud apps like InDesignCC and PhotoshopCC compatible with same in CS6?

If you mean the resulting files - no, InDesign CC files will not open in CS6. You need to explicitly save them back to the CS6 format from ID CC with all the sideeffects like potentialyl screwed up formatting. PS is a different matter. As long as PSD files are saved with maximum compatibility they will open up in pretty much any version of PS.
Mylenium

Can i use my creative cloud membership on laptop and desktop? Or is one membership needed for each device?

Can i use my creative cloud membership on laptop and desktop? Or is one membership needed for each device?

Yes you can!

Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

Sure , you can install on both Mac as well as PC .
Max activation allowed = 2 computers.
Student discounted price will be valid for one year.
Later you can purchase with different Adobe ID , with valid proof of eligibility .
Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

Difference in size of Creative Cloud Files synced folder and online file space used

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