Differences between the O2C processes in SD and CRM

Hi
Can anyone tell me the differences between OTC processes in CRM and R/3?
Thanks
Tarang

hi
before that you need to understand what is the difference between the sales and business process
here it is
normal scenario of identifying the customer and getting the money for what we sold to him or gave him service is called Business Process.It includes a lot of activities like Sales Order, Delivery Picking(what kind of picking), and Invoice(what kind of invoice).But, where as a sales procees is nothing but it includes up to how we sold to the customer, like in SAP we can say that only up to sales order.
or
The sales process which relevant sales scenario such as sales order, delivery and billing where as business process which contains finance, material and sales scenarios it is nothing but complete business of the organization.
Bussiness process defines way of defining your businees needs,which includes
what type of businees you are carrying out.
Producion scenario to plaaning for production ,storage and dispatching with sales requirements to selling terms.
Sales process is part of your defined process ,how you do business with customers.(categarization of customers to discount to rebate)
Hope this will put some light on this issue.
Cheers
or
Sales Process is equiv. to the Order to Cash Process (OTC) which is an outflow process meaning an outflow of goods in exchange for cash, whereas a business process is equiv. to Procure/Purchase to Pay (P2P) process which is an inflow process meaning source of goods - where are goods sourced?....internal supply, external supply - which is an inflow process where good are sourced by company.
or
Business process is the Macro and Sales process is the Micro.
The sales process is limited just till processing the Sales Order. The Delivery - The Transfer Order (In case WM is active) - The Shipment are all a part of the Distribution process.
The business process complies of the way the whole sales cycle is carried out and it could be right from the inquiry till the Accounting Document is cleared.
now O2C is order to cash it is placed when ever final purchase order lies with the manufacturer,till date and end date bot are specified
rest you can have from above post
hope it will serve your purpose
best regards
ashish

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