Different Balance Due and Cumulative Balance

Hi Experts,
My Client, SBO 8.8 PL17, are experiencing an issue where the balances differ from the balance due screen and the cumulative balance.
There are 2 closed invoice showing in the cumulative balance window as well as on Ageing report. These 2 invoices was closed with Credit Notes, both are linked to the target credit, on the actual invoice it shows as closed, the applied transactions clearly states that the doc is closed. In the DB, the INV1 lines for the invoice is also closed.
For some reason it just doesn't want to pick up that the invoice is linked to the credit.. The credit is not displaying though.
I have have read through notes but none of them have the same issue as this, they are all related to partial payments, which is not the case here.
If anyone have any suggestions, please let me know.
Kind Regards,
Wynand.

Hi,
Kindly check the following query whether the same gives any result :
select * from OINV t0 inner join JDT1 t1 on t0.transid=t1.transid and t1.account<>t1.shortname
where t0.docstatus='C' and (t1.BalDueDeb+t1.BalDueCred)<>0
Also, check the INV6 table and the values displayed therein for the paidtodate and paid fields.
Kind Regards,
Jitin
SAP Business One Forum Team

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Edited by: Anil Jonnalagadda on Oct 22, 2008 10:57 AM

Hi Anil,
The reason for the differences that you are viewing can be various. As the differences are found in the cummulative balance then it means that the differences might have occurred in previous fiscal years. The first stetp is to find when these differences were originated: You can run report SAPF190 (in se38) for previous fiscal years, and company code in question- This report should show the differences with message "Errors" in the log. If differences are found then you have to creeate a message and send it to SAP for further analysis and corrections.(only SAP experts can do this kind of corrections - component FI-GL-GL-X)
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The balance of an account results from the balance of the open items. In
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display.
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