Different issues on Satellite M40-185RU

Ah, yeah, g'day.
I have started having quite a few problems recently with my M40-185RU. It originally came with a Russian version of windows because it was purchased in Kazakhstan, but that was replaced when I purchased it with a licensed English version and then all of the drivers reinstalled. Now it has worked happily for the past 18 months, but recently more and more functions have stopped working, of which I sort of have blamed various Microsoft updates. I figured I would try and reinstall all of the drivers in the recommended order, then the updates and see if that fixed the problem, but it hasn't.
Problems I have had are, aside from various drivers wanting to download and install in Russian because I am in Kazakhstan:
1)The infrared port stopped working, but I found the quickfix download for that - it still hasn't fixed it. Plus the driver only downloaded in Russian. (trying to download off UK site).
2)The dial up modem has just stopped working and I get an Error 633 code, although no settings have been changed for my modem. I have tried reinstalling the updated modem software, but it still doesn't work.
3)Bluetooth Stack drivers only download in Russian. (trying to download off UK site).
4)Soundmax Drivers only download in Russian (trying to download off UK site).
5)Wireless LAN drivers only wanted to download in Russian, so I didn't bother updating them.
6)Nokia PC Suite wont connect with a USB bluetooth, infrared, or even a blimen cable connection. I have reinstalled this several times, restarted etc etc, but no joy.
7)DVD/CD rom will no longer burn cd's, or even dvd's through Nero, or even the simple "drag & drop" function of Windows explorer.
several of the other drivers also only wanted to download in Russian as well, but as they were not that important I skipped them.
So I guess what I am really after is if anyone has any ideas on how I can fix my otherwise great notebook. While I would love to get everything fixed items 1,2,6 & 7 are the more important ones for me.
TIA everyone.
Keiran

Okay, I have managed to get the modem working again but uninstalling the modem software, uninstalling the nokia PC suite software, restarting, then reinstalling the modem software. So thankfully no more 633 error message on that one.

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Different issues on Satellite L450D.

Hi,
I bought this laptop a couple of months ago and im having major problems!
First of all my first problem was that when i first tried to activate my mcafee trial it said it had expired even though i only started up the laptop! But this problem didnt matter anyway as i have had further problems.
Well anyway since that, every now and again my laptop seems to sort of crash and freeze up andit will say windows explorer isnt responding so then i have to restart the laptop and then a thing comes up from windows saying it has to check for "consistency" and it does this often! whatever the problem is i dont know and also incase you think its viruses or spyware or anything like that, its not! because i have had Norton 2010 on my laptop, then removed norton and tried AVG and still nothing was found. I have also done a scan with malwarebytes and nothing has been found!.
Now as of TODAY i have had another problem.
I started up the laptop and it said windows was not genuine when it clearly is genuine because it was bought from Argos and i even went into the system props and it says it is activated and genuine but i was getting messages saying it wasnt genuine!.
Ever since i got this laptop i have had problems with it and im starting to think it is faulty because i have wiped everything out before because the sytem wasnt starting right so i used the data used in disk D.
Even when i done a clean install it still gives me problems!! I think its a fault guys, what can i do?
I brought it to Argos and they kept it overnight but nothing happened as i might have guessed! and they wont give me a replacement or refund because as far as they see it there is no problems with the laptop when there clearly is because i have had problems! Now it is under toshiba standard warrienty so what should i do???
Thanks please reply!!.
Ryan.
Message was edited by: PauPau

Hello
To be honest it is not easy to say what to do in this situation.
When you have several different issues with the notebook it is always best idea to install OS again and test it with factory settings. OK you have done it already but I don't know how you have done this. Maybe you have started to install some favourite software and suddenly it started again and again.
This activation with McAfee is already reported in this forum but obviously there must be some problem with server connection by McAfee. So this issue has nothing with Toshiba. In my opinion you should remove McAfee immediately after clean OS installation. I recommend you to use http://www.free-av.com/
It is free and great antivirus that uses less system resources and run extremely stabile. I use it for years now.
These freezing issues can be result of many different things and it is not easy to say why this happen.
# Enter BIOS and set it to default settings
# Try please to install OS again using recovery image.
# Remove McAfee and install Avira antivirus
# Remove Tempro from the system
# Use clean preinstalled OS for day or two to see if all these issues will occur again
Let us know if all these bad issues will happen again.
BTW: which notebook model do you have exactly?

Strange keyboard issues on Satellite M40

My Toshiba M40 has been giving me keyboard problems quite frequently. I get funny characters like NB¬A
when I press the left Shift key and then the keyboard starts behaving abnormally:
1. it shifts to caps mode -- to type lower letters, I have to actually use caps lock.
2. I can't use the shift key to type in the special characters above the numerals.
3. clicking on the menu bar gives me a different effect as if the shift key is already pressed while it is not.
4. pressing the right shift key takes me to the 'save' option.
5. I can't select one file or folder as several of them selected at one time.
And then I give up, shut down the computer (it doesnt restart at this time)
After some time, the computer starts normally but I am never sure when it will start misbehaving again.
I read about bios update, so got mine updated to the 1.7 version from toshiba website (this is the latest one they had for machines with ATI graphics).
sometimes, i use an external keyboard when the problem occurs repeatedly.
would appreciate advice on how to overcome this software / hardware problem.

Hi Ashok,
It is not easy to say what is causing this strange behaviour, especially since it also occurs with an external keyboard. One clue is that the notebook will not restart after you shut it down unless you leave it for a short while. This would suggest that the unit is overheating and this may well be affecting the unit causing your problems.
I suggest you try giving the notebook a good clean to remove any build up of dust and debris from the CPU heatsink.
regards,

How to sort out different issues on Satellite A505-S6973

Can anyone tell me, if the warranty period on my laptop has not passed, can i return my laptop to toshiba and have all my issues sorted out. Would there be a cost to do whatever repairs software related needs be done and how i am supposed to go about it because my laptop is beginning to have all sorts of little errors, i noticed that my harddrive has 156gb used although i have about 60 gigs in use.
A couple multimedia buttons aren't working but i touch them, my touchpad doesn't turn off with the hard button unless i turn it off using the FN key and my processor runs low but when i use a program i see it's reaching between 85 to 100% utilization.
I really like this laptop, but the issues i'm having i highly doubt it should operate this way.

Hi mate
Software issues are not covered by warranty!
This means that you will have to pay for everything if the ASP technician would not find any problems!
This is why you should recover the notebook in order to check if its only a software related issue.
>A couple multimedia buttons aren't working but i touch them, my touchpad doesn't turn off with the hard button unless i turn it off using the FN key
Reinstall the VAP (value added package) and flash cards utility
>my processor runs low but when i use a program i see it's reaching between 85 to 100% utilization.
This is not a bug or hardware problem. You will notice this CPU behavior because the CPU supports an feature which helps to save the power and reduce the heat dissipation

Different issues on Satellite L855

Dear Toshiba Community....
I purchased a Toshiba laptop like a half year ago for my study Mediadevelopment. I got the Toshiba Satellite edition L855.
When i received my order i was very happy with it and i knew that i would succeed programming on this nice device.
After 3 weeks of using it , i allready had a scratch just next to the camera. And i must admit that i really handled the laptop with care. I ordered a sleeve case and got it with me in a laptop bag. Even when the lid is closed there are small scratches around my laptop and this started me to worry about what would happen next.
While watching a episode of game of thrones. I noticed a red dot ... just in the middle of the screen. And i don't wanna be cocky but i must say that it aint cool when you allready have a pixel failure in using a laptop like about 1 month.
I received a update for a Driver of my DVD player tray. And toshiba TEMPRO told me there was a BLUERAY player in my notebook... but that was not true.. Just another point that dissapointed me.
I ordered a upgrade for Windows 8... So i could develop apps for Windows 8. It is a very nice operating system BUT... i can't even use my brightness buttons anymore... The screen just fades to dark, and there aint no way to fix it but to reboot my computer, and that is very annoying when you are programming.
The fan of my AMD card also gets really hot while doing nothing. I know how to check if there are much processes running but with even simple processes it gets warm (it even makes my cool glass of soda cook till warm temperature lol!)
And now, and also the reason why i ask for your support here, when i want to close the lid of my notebook. It won't close smoothly... There comes a crackling sound and the cover of the back looks like it lifts up while i close the lid.
Now after all i lost a little hope in my notebook. And i repeat i really handled it with care.. I dont even dare to walk with it while it is closed in my hand. But this are just so much things that makes me sad. Just because of i still need to study 3 years longer and had to pay much money for it... I am sad that sooner or later things just will get worse...
So i ask to you guys, Do you people know what i can do?
Kind Regards,
PS: Sorry for my English!
Jay

Hi Jay
Generally speaking notebooks are not so sensitive devices so I dont know how all this can happen, I mean with scratches and clicking noise. It is logic that notebook cannot always be as new one.
I handle my notebooks with care too but they are not in perfect condition anymore.
Cooling fan: try to reduce cooling fan activity changing cooling method option.
Control panel > power options > change power plan settings > advanced power plan options > Toshiba power saver > cooling method change it to battery optimized
This should reduce cooling fan activity.
> So i ask to you guys, Do you people know what i can do?
It is not easy to give you proper answer to this question. What you can try is to contact Toshiba service and ask for some tip. They should have experience with all this and they are in permanent contact with Toshiba so they should have enough info about all this.
By the way: several people have reported about this Tempro message. You should not be disappointed about that. This is automatic procedure and such mistakes can happen.

Different issues on Satellite T130

Hi all - firstly, newbie alert. Just registered. First post. Be gentle....
Bought a T130 off eBay. Worked ok initially with general browsing & stuff.
One day tried to open the Userguide pdf & everything started going VERY slow.
Eventually it opened. Smelt a rat. Started Adobe reader on it's own - VERY slow. I think corrupt Reader.
Try to uninstall - this does not go well.
Everything glacial - eventaully popup saying "management console has stopped working" (or similar). Now I'm worried.
Lots of disk activity - maybe disk is bad, maybe fragemented.
I defrag - it's fine. I run chkdsk - it's slow, but completes (fixed a few minor things - probably bcos I had to power unit off without shutdown).
At one point it won't even boot & forces a shutdown. I think I'm fried, but when I power it up again it boots up ok... WTF???
I've found some other posts & Google searches which suggest OS corruption, & this sounds like the case to me.
But this is a notebook - I don't have Windows 7 install media.
There is no recovery partition setup (that I can see). So how do I reinstall the OS??
Hope someone can help me here.
My first experience with Toshiba laptops has not been pleasant....
thanks
Steve

Hi
I think the system is corrupt and the OS should be installed again. (as suggested by your own).
You didnt get any recovery disks because there was an option which would allows you to create an own recovery disk!
Try to boot the notebook again and check if the Toshiba recovery disk creator is installed and if you would be able to create a recovery disk.
If this is not possible, then you will need to order a right recovery disk from here:
https://backupmedia.toshiba.eu/landing.aspx
Greets

Satellite M40-133: startup issue after shutdown

When shutting down my Satellite M40-133 EN if I start it up again all I get is the Toshiba wellcome screen.
If it is left for some time it will startup as normal. When running it is quite warm.
Please help.

For me it sounds like an issue related to the overheating.
It seems the notebook cannot start and boot properly due to a high internal temperature.
The main reason why a overheating issue happens is very simply.
The cooling modules dont work correctly. I think the dust and debris prevent the cooling fans from running with full performance.
A simply fan cleaning should help you.
From time to time I clean my ventilators too. I use a compressed air spray. Such sprays are very useful to get rid of dust and most computer/notebook dealers offer such sprays.
If it will not improve the situation then a notebook technician should disassemble the notebook and should clean it properly. Additionally he should renew the thermal grease which is placed between the CPU and cooling module, too.
Good luck

Satellite M40-145: CD/DVD drive won't read some DVDs

Hello!
I own a Satellite M40-145 purchased just over one year ago; the DVD driver worked perfectly until three days ago, but today I discovered something... peculiar. It still reads commercial DVDs and burned DVD+R, but apparently it doesn't read burned DVD-Rs anymore. I have tried with different DVD-Rs I burned through the same DVD player, with no success; trying to access the DVD yields a "insert disk in D: drive" message.
In this case, I'm talking about movies on DVDs. Please tell me there's a way to solve this without sending the computer to customer service...
I'd hate to think it broke down just days after the expiration date of the warranty.

Hi
Well, you can try to remove the drive form the device manger.
After new reboot the drive should be recognized again. Check then if its possible to read the DVD-R CD.
But the issue sounds as a lens calibration error. If you use different media the lens must be calibrated again. But if this procedure fails, the drive is not able to read or write the DVD for example.
Unfortunately, in such cases only the drive replacement will solve this issue.

Satellite M40 - SD card stuck in SD Card Reader

Hi!
I have a Satellite M40 and today I had the bad idea to use the Toshiba SD card reader.
I inserted the card into the slot and it went deep into it. Trying to get it back only resulted in pushing it farther in.
Now the cards is aprox. 2cm inside the slot and there is no way to get it out.
This must be a joke. Please tell me where the secret button is to get that card out of there. I give up, really...
Thanks,
Fritz

Hello
As far as I know Satellite M40 has not SD card slot but media slot and it supports different media cards. Of course you can not use all cards available on the market but just supported formats.
Zim wrote very good explanation how it works. Of course, with compatible cards only. Described issue can not happen with SD card. It is too big and can not come 2 cm inside the slot.
I am afraid you have used mini SD card. Am I right about that?
This card can not be used without proper adaptor.
Bad thing is that there is no secret button. :(

Satellite M40: USB Audio doesn't work properly in ACPI mode

Hi all,
I just bought a Satellite M40 laptop which purpose will be to be used as a mobile audio system.
For that, USB audio devices are a great solution.
Unfortunately, although it was working properly while recording (sound is perfect with all USB Audio compliant devices I could test), there's an issue in Playback as I got lots of clicks and pops.
After lots of tryings and google searches, I fixed the problem by switching from ACPI computer to Standard PC mode.
That's a workaround.
But this way, I don't know anymore what's my battery status, and my laptop do not shutdown automatically.
In fact, my laptop is no more managed as a laptop :(
I suspect a very serious issue in one of the Toshiba components management. Especially, I would not surprised to be told that power management leads to some regular short system freeze, and thus the 10ms USB audio buffers fall into underrun.
This would not bother me so much if I was not part of the technical support team of a company that is also launching some new USB audio products that will fail to work properly with laptops.
My question is :
Is there any driver / bios update that gets rid of this issue ?
If someone from the Toshiba technical support wants to handle this issue directly with me, I would be pleased to help him, as I'm concerned professionnaly and personnaly.
Thanks in advance.
[Edited by: admin]

Thanks for your help Jeffrey,
But
- I checked with several USB audio devices, from different providers. The issue is the same.
- I checked with several applications (Winamp, MediaPlayer, ...). Same issue.
- I checked these devices with different laptops (tried 3 different models) : I have NO PROBLEM.
- The USB devices I use do not need external power supply. I tried EDIROL UA-25 which works perfectly in any case, but not with my TOSHIBA M40.
- I agree that some application can disturb audio management. But in that case, I would like to know which one from the standard installation is the cause, so that I can fire it. It's anyway curious to see that switching from ACPI to Standard mode fixes the issue, as all applications are still there. I would say the applications are not the issue, then.
- All Microsoft updates have already been installed
- I think I tried everything that could be done by closing applications, changing power management modes, system cache, ...
- I have no other hardware device connected/installed (printer or whatever)
- RECORD works perfectly. So if some application layer was disturbing, I would bet it would bother in Play and Record as well.
CONCLUSION : Unless someone can prove it (and I'm ready for some testing), I still believe there's a harware/driver layer that is faulty in the Toshiba management.
And I don't need to contact the manufacturer, as I AM one of them :)
If you are part of the Toshiba support, let me know. Maybe we can investigate together.
FYI : I had to create a new user ID for this forum as it did not accept the one I created this morning anymore :(
Thanks anyway.

Satellite M40-256 - error while booting via CD

Hello,
a well-known friend owns Satellite M40-256 which has Windows problem (error while updating/handling by her children).
She doesn't own an external Toshiba FDD or ODD. Also this portable has no built-in FDD. Buying one only for this issue? NO
The boot priority has been changed to: CD-network-HDD.
I've tried another non Toshiba branded ODD (in BIOS not mentioned/found)
The original ODD works/boots in another pc (via adapter) very great.
Ive tried several CD/DVDs to boot from (no error displayed): instant-Linux like knoppix, suse, other windows CDs, recovery CD, ... no success
Every time the same result: the laptop has a black screen, the ODD speeds up and after about 3 to 5 seconds windows starts with the black-white progress bar.
I also tried to press C to force booting from CD.
Some time ago, I had only access to windows in secured mode. But after uninstalling some updates it ends in a licence problem. This issue can be only solved by booting windows-cd via cd.
It has a Toshiba bios 1.00 (interesting, seems quite old).
I've trying at the moment to boot via network. Does the Toshiba show some messages about succeeding/failing at boot via network or CD?
Has setting the execution bit an influence on behaviour?
Does anybody know a solution booting windows?
Thanks in advance

Thanks for help.
I will look for an other ODD from Toshiba trying for boot.
Does the toshiba bios show messages about booting via cd or network? Even choosing network ends in a faulty Windows boot.
After choosing an item there's no message while booting
As I mentioned: the most interesting issue is ODD works/boots well via adapter in a normal pc and also after windows has been started (secured mode). But no boot possible.
I suspect meanwhile BIOS or Mainboard. But is there a chance for update in secured mode? (the only thing it starts is "secured with prompt"). Cats bites itself in tail.
BIOS also was saved with default setup. Nothing changed.
In event viewer I've found entry about probs with hard-drive and controller.
Does a destructive data processing influence the toshiba bios

Satellite M40: Win XP install after system crash- ser.number problem

Hello there,
i would like to ask you what shall i do. I bought new toshiba satellite m40 laptop about 5 years ago in London.
There was no Win XP recovery cd (no recovery partition on hdd as well), just cd with toshiba drivers in the box. Now my system crashed.
Took me long time to figure out what it was. (BSOD - "not ACPI compliant") I tried almost everything even HDD format.
Later on i completely dismanteled laptop, cleaned the dust inside and it works again - no BSOD.
Now i need to install my WinXP back. So i downloaded WinXP service pack 3 cd-rom and tried to install it.
It wont take my serial number which i have on a sticker on my toshiba.
Please help me, what shall i do?
I paid for WinXP (system was included in price) and now i cannot use it.

Well, i was in London just few months when i bought that laptop. The guy in the store told me the box include everything - it was the way they got it. I didn't know how it works in London (well except the robb of in an exchange office on victoria train station first day and another one paying for a laptop in Computer store which had branches all around London and the company crashed and did not pay me back) and it was my first (delivered) laptop as well. Of course i asked why there is no Win XP cd (or recovery). I used to have many destops before starting with old good 386@20MHz. I was very well aware that i really need installation cd of windows, do remember loads of system crashes of Win95 and Win98. Maybe somebody took it out of the box, who knows. I am just 100% sure it was not there. So i reconciled myself with it, was a newbee there, didn't want to make problems. My fault. Another one was not buying recovery program (or use of that toshiba recovery creator) to make image of hdd. Those days imaging system was quite a new thing as well-at least for me. Few days ago I tried toshiba support web to find recovery cd, even e-bay, etc. to find and buy it. No chance. I can try to call Toshiba UK support centre, but i guess it will be the same answer.
You wrote your friend has got one as well, is it the type -225 ? Full name of it is: Toshiba satellite m40 -225. Different number means different hardware, but recovery cd of your friend might be compatible. Would it be possible to ask him to give/sale me an image of that disk? Toshiba support in my country cannot provide help or further info, is not comparable with the UK or US one. But thank you guys for answering me anyway! :-) Any idea welcomed.
EDIT: BSOD (not ACPI compliant) is unfortunatelly back, laptop works just in really cold (-10 C) environment. Restoration CD would be logical step to go.

Satellite M40-107: Can not re-install Powersaver - Code 0x7E

Recently i had to re-install Windows Xp on my Satellite M40-107 DU (PSM40E). Everything went fine. At last I wanted to install the powersaver and I downloaded the latest version for my machine from the Toshiba web-site. Installing goes fine untill I press complete installation (voltooien).
A pop-up screen appears withe the message: Fatal error, this program will be ended. Code 0x7E.
After restarting the same message appears untill the powersaver is removed from the run tray.
Who can help?
regards
@b

Hi
It seems that there is no generally solution for this issue.
I have found and read some postings about the similar issue and it seems that the Toshiba recovery CD installation will eliminate the popup of this error message.

Satellite M40-237: CD Boot not working + is USB flash drive boot possible

*Model: Satellite M40-237 (PSM40E)*
I decided to reinstall windows, my hard drive is currently formatted. So as usual, boot from Windows CD is needed to start instalation but it simply won't boot. I never had problems like this, boot always worked. It is like there is no bootable CD in the drive (but it is bootable and it is working on another PC).
- i have the latest BIOS
- BIOS detects optical drive and everything is ok, HDD is primary ODD is secondary
- i tried selecting boot priority with F12 and/or setting it from BIOS, but it won't work either way
What could be the problem here? Drive not working properly (i hope it is that and not something worse)? I had some problems with the drive i before (writing...), but it reads CD/DVD's normally and like i said boot was working fine before. I cleaned the lens a little, disconected it and put it back. Is there anything more i can do ?
I am trying to find someone who has the drive that fits so i can try with that one, but who knows when will that be.
Now, here is the second question i have related to this. Because my laptop is practically useless currently (i can't install anything), is it possible to boot from:
a) external USB optical drive
b) USB flash drive
Bios on this laptop has no USB boot option, it has HDD / CD / FDD / network. But I've red somewhere that FDD = USB if legacy emulation is enabled.
If that is correct i should just plug the USB drive and select FDD as boot option ? If i can't find USB optical drive, i was thinking of making USB bootable flash disk and copying windows xp installation on it. So once it boots into DOS i just start setup from the stick.
tnx

First of all I have to say that the booting from USB flash memory (USB stick) is not possible and you shouldnt waste the time trying this.
Regarding your CD/DVD drive booting issue
Well, its really strange it sounds a little bit like a kind of master/slave/c-sel settings issue. But usually you should get a IDE (#0 or #1) error if one of the devices (HDD or ODD) would be not recognized ?:|
The whole story sounds mysteriously
Maybe there is a firmware issue
Several months ago a friend of mine was not able to boot from the CD.
He entered the BIOS and set the BIOS back to the default settings.
This helped
This is a suggestion but I really dont know if it helps.

Satellite M40: Sonic RecordNow does not recognize Mat****a CD/DVD drive

Hello,
I have a satellite M40. The sonic recordnow (version 7.31) software cannot found cd/dvd recorder.
I check in the support from toshiba and found a new update for Mat****a dvdram UJ 841S. So I downloaded it. But when I run it, an error message appears: "the target drive is not connected". How can I fix it ?
The thng is my cd/dvd drive is working ok: i can read videos and music cd. I can burn dvd with dvdx soft. Bu I want to fix sonic.
Thank uou for your help.
nat

Hi
The firmware update will NOT fix the sonic issue!!!
The firmware has nothing to do with this problem the firmware contains details and further informations about supported and compatible CDs/DVDs.
I presume some registry keys or sonic files are corrupt and therefore the drive cannot be recognized correctly by Sonic software.
I would recommend reinstalling the Sonic software!!!
But why you dont use the Nero burning program? In my opinion its the best burning software. I use it too and Im very happy!!!
You should try it

Different issues on Satellite M40-185RU

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