Different song counts on iTunes & iPhone(?)

Greetings;
I've been noticing a difference between the synched song counts that are displayed in iTunes/Devices on the "Music" tab, and the actual number of songs that are on my iPhone. Any idea why this is?

Go into iTunes, connect your iPhone, and select it in the sidebar under "Devices". In the main browser window, click on the Music tab. Under "Sync Music", see if it's set to sync everything or selected playlists. That's where you tell iTunes what to sync to the iPhone.
It's also possible that your iPhone has hit its limit and cannot sync as many songs as iTunes is tasked to do.
In any case, I'd look at those two things first.
Good luck.

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ITunes and iPod show different song counts... not all songs sync

Hi,
I've been having this problem for many many years.
I have more than 18,000 songs now, and the song count in iTunes is always 5 higher than on the iPod. I have my iPod set to sync the entire library. All songs in the library are checked for sync as well. I get no error message during sync that something might be missing, incompatible, or corrupt When I look at iPod music in iTunes it has the wrong count as well.
Every time a new version of iTunes comes out, I send feedback to Apple regarding this issue. As expected, Apple ignores their feedback, and from what I can tell they ignore the community forums as well, and they have yet to address the issue in any way, or even contact me about it.
I'd like to find which songs are bad and remove/delete them from my library and collection or fix them. Is there a sync log hidden somewhere that I can check to see which songs will or won't sync? Why doesn't iTunes tell us whether or not it expects a song to sync or if it's iPod compatible? Why does it say less songs will sync without giving a reason why?
I've heard that iPods don't sync duplicate files, but I've looked at my duplicates.. At some point, Apple screwed that up too, it shows songs that are from different compilations as duplicates now, instead of looking at the data proper to determine if it's a duplicate, it seems to just look at the Artist and Song Title and even that doesn't seem to be correct because I have more duplicate song titles listed and in some cases it lists songs from two different artists as being duplicates. I have many more duplicates listed in itunes than the discrepancy in the song count would suggest... 3,835 more songs to be exact.
I've tried to select only checked songs and get the same results. I've tried to restore the iPod and I get the same results. I've tried clearing the library completely and reloading all songs and I still get the same results. I've scanned through the library and all songs appear to have compatible settings. All my songs are either mp3 or m4a(aac) formats. I don't use playlists at all.
If anyone knows of a solution, please let me know. I don't want to have to check every single file.
Thanks!

Dougout78 wrote:
Every time a new version of iTunes comes out, I send feedback to Apple regarding this issue. As expected, Apple ignores their feedback, and from what I can tell they ignore the community forums as well, and they have yet to address the issue in any way, or even contact me about it.
So that you know, for the future, Apple makes it very clear (specifically so, when you submit Feedback) that they do not respond to the feedback directly. They do however, read the feedback and consider suggestions for improvements to iPods. They also look for - and act upon - bug reports etc. That's what the Feedback is for.
They also make it clear that they do not monitor or respond to these discussions. (That said, Apple employees are free to - and do look at - some of the posts and have been known to contact posters directly when looking for further information regarding bugs.)
As you have now found, this community (as Apple now prefers to call it) can often help sort out your problems, espcecially when skilled users such as tt2 (aka Steve) are let loose!

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Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
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Solution found. I find this amazing, but the iTunes library and the iPod treat duplicates in different ways. In iTunes, if one accidentally ends up with a duplicate song (for example by ripping the same CD twice, not realizing it was ripped before) the iTunes library shows the song twice (and the underlying mp3 files exists twice in the store). And the number of songs showing in the library includes both copies of the song, the original and the duplicate. If you then synch up the iPod, however, iTunes only loads one copy of the song to the iPod. So in my case it transpired that there were 40 duplicates on my computer, none of which downloaded to the iPod, and that is why the song count was higher in the iTunes library, and why the volume of music in the library showed as 240 MB more than what was in the iPod. Very strange design that iTunes knows enough not to download duplicates, but still shows them in the library. Solution is to go to Edit / Show Duplicates in the iTunes library, but be careful as there will be many false positives.

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It is from a different computer and includes songs from CDs that I created different playlists and items I purchased from itunes. The original computer crashed and I was able to restore the songs to my new computer from the backup on another backup drive but not all of the songs synced to the new computer. Now I have some songs on my iPhone that do not match the songs in my library on my new PC. This happened once before but I cannot remember how I solved for it.

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My iTunes shows 3844 Songs using 18.41GB of space.
My iPod shows 2346 songs using 11.65GB of space.
Things I have checked already:
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2) These are not pdf booklets, etc in iTunes that won't xfer over
3) My mail library in iTunes shows only 250 duplicate songs, not enough to make up the huge difference.
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You are welcome. Ya I sort of hate suggesting a restore to people because it you have a lot of stuff on it, it takes a long time to get that many gigs back onto the iPod. But in many cases, that is what you need to do to clear up weird things like this.
Glad to hear your iPod is working normally again. I feel even worse when I suggest a restore, they spend an hour plus doing that only to have that NOT fix the problem.
Patrick

My Iphone won't sync my CD audio files, after having them on my Iphone for years I updated the other day and they all dissapeared, all that's left is songs bought from Itunes.

I've had an Iphone 4 and I have been listening to hundreds of songs no problem for the past year and a half I've owned it. The other day I decided to sync my Iphone to my laptop to get two songs from a CD. After doing this process and approaching it like I usually would (without causing any problems) I checked my Iphone to see if the two songs had downloaded after the sync. I discovered that my Iphone had lost every audio file that was not bought from the Itunes store leaving me with a sliver of songs to listen to. I immediatly checked my laptop (a Windows device) to see if my music was still there, thankfully it's all on my laptop and the songs play without a problem. So I attempted to sync the songs to my iphone several times, but the CD songs would simply not sync (When syncing your Iphone it consists of 5 steps, the progress bar skips steps 3-4, those are the steps when your music syncs). I'm not an idiot, I checked the small details (checking all albums and songs I wanted and checking the 'entire music library' option) as well I checked the big details (making sure my phone and Itunes were up to date, changing the USB to Iphone wire with another just like it). After a couple of hours of tinkering with different ways to sync I was stumped so I decided to restore my Iphone to factory settings. After doing that and setting up my Iphone newly I still could not download those CD files from Itunes to my Iphone. I called apple support and they recommended that I uninstall Itunes and re-install it. Again no success, all my music is still on my laptop working fine, but I can't seem to sync my CD songs from itunes to my Iphone. If anybody has any info please help. -A college student who needs something to listen to everyday on the hour long bus

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

Different song counts on iTunes & iPhone(?)

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