Different user show wrong template in BI portal.

Hi expert!
We have some issues in BI Portal. I have the user account (USER01) that each time USER01 log in, report shows data and add one space record.
If I get my user account or I create a new user account that is copied from USER01, then log in from new user account, report shows data exactly without adds one space record.
I donu2019t know why, I guess that error because users used savelayout from Portal. Could you show me where that problem is?
Thanks in advance
Lee

Hi,
Have you crated a portal role? if not.
1) Create a portal role
2) Attach BI iViews to Portal role
3) create a portal group and assign above portal role to this group
4) Assign above portal group to users
This should work .....
Regards
Goli

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