Difficult downloading Mountain Lion
I have been trying to download Mountain Lion for the last 24hrs with no success. It freezes at 1.42GBs and I have tried at least three times. Also each time it tells me it will take 9hrs to down load... why? My MacBook Pro was bought in May 2012. Does anyone have a way around this problem?
Actually the connection is a bit fluttery at the moment. We rarely download more than 2 GB. Mostly just YouTube / emails / facebook stuff.
Similar Messages
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I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.Go to the menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience. -
Why won't the App Store let me download Mountain Lion even though my system meets the requirements?
I am trying to purchase and download Mountain Lion from the App Store. I have all the requirements met, but I get an error message saying my computer is not compatible. What's up and how do I fix it? Here are 2 screen captures of my system specs:
No way that one will run Mountain Lion.
ntroduced
January 2006 (Shipped February 2006)
Discontinued
May 2006
Model Identifier
MacBookPro1,1
Model Number
A1150 -
I just have just downloaded Mountain lion and I wanted to listen to music on my computer screen with my HDMI cable plug into my back of my screen and I wanted to talk to dictation on my regular standard iPhone headphone and I was wondering if it's all possible change your settings Mac Mini to set it so you can listen to those both like your headphones and use the mic in your headphones and there's no settings that would change in the Mac Mini so do there is a flaw in this system or I am just really really really really dumb.
You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line -
Hi Folks,
I have just downloaded Mountain lion on my Macbook Pro(haven't installed it yet) . My question is, can I copy the same downloaded Mountain Lion from the Applications on to an external hard drive and use the same on a different computer? I am having problems with internet connectivity right now, it would be amazing if it can be installed on the iMac without internet connection.
So is that doable?
Thanks in advanceAnd the 2nd installation would not require internet connectivity? Except , of course during the set up and the configuration of iCloud and location based services, which I can skip at the time
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i downloaded mountain lion for my macbook pro and i want to install it on my sisters' macbook air, my question is, how many times can i share my purchase?
Association of Associated Devices is subject to the following terms:
"You may auto-download Eligible Content or download previously-purchased Eligible Content from an Account on up to 10 Associated Devices, provided no more than 5 are iTunes-authorized computers."
That information is available here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you re download Mountain Lion using your Apple ID on her Mac, your sister will need to use your Apple ID and password to install and update apps. -
I just downloaded Mountain Lion on my Macbook Pro 10.8.2 Now Safari and Firefox are not functioning right - sites are garbled, show up as bulleted blue phrases, don't react. I am trying to search train tickets in Paris and can't do it. My e-mail (Shaw) defaults to HTML and I cannot access the Bay site through e-mail. Help.
Please read this whole message before doing anything. This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it. Step 1 The purpose of this step is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.” While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Test while logged in as Guest. Same problem? After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing. Step 2 The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Hi
Can anyone advise...
Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
I have checked the internet connection and all is well.
Any ideas how to progress... I have an appointment to take in to Apple on Monday...Have you tried to resume the download using Launch Pad? The icon should be in your Dock.
If that doesn't help ...
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
Hey everyone, I just got the new retina display macbook pro, and here is where the problem lays is with my old macbook pro. I am wanting to give it to my girlfriend, but want to wipe the computer clean so she can have the macbook the way she wants it. I already downloaded mountain lion and was wondering what I need to do in order to keep mountain lion, but wipe everything else? I do not have any of the CDs for the old Macbook pro
To second baltwo's post:
Your license for Mountain Lion (or any OS version purchased at the app store) is not transferable - you can use it on any Mac you own and control; however, someone else getting that machine means the recipient will need to purchase ML The SLA states that you must erase the drive and reinstall the original OS. You will need to call Apple for replacement install disks.
If you leave ML on the machine, the recipient will never be able to reinstall the OS since the new Apple ID and machine ID no longer match. -
Error while downloading mountain lion
i was downloading mountain lion ..left it overnight..in the morning saw a error message in the app store purchase list ..to remove the error i clicked on the x showing on the side of the error. However it removed the mountain lion download from list only ...
what do i do ? i donot want to download it from the start ..i searched the file on the mac book air but could not locate the part downloaded file ..help !Try downloading it in safe mode. Hold the Shift key while your Mac is starting to start into safe mode, and then, open App Store > Purchases, and download Mountain Lion.
If it doesn't work, contact with App Store support > http://www.apple.com/support/icloud/contact -
After downloading mountain lion, my exchange email is no longer recognized. I can not receive or send mail from the exchange address on my iMac, but it does work on my iPad and iPhone.
Tried resetting SMC ?
http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own". -
The disk is locked when I tried to download Mountain Lion
I have macbook air which is less than one year old. So few days ago, I turned on the computer and there is this flashing folder with a question mark on it. Went to the service centre, and they concluded that everything is okay except that there is a software error and suggest I reinstall the OS through internet recovery. The internet recovery systen require me to have disk to download Mountain Lion. Tries to use my 8 Gb usb drive and it says that it requires to be in gpt format. Finally, made my usb drive to be in gpt format using my windows computer. Then tried to use it again but now it says that my usb drive is locked. Anyone knows to fix this problem? I don't have another Mac so I can't fix it using Mac.
I wasn't able to load to Disk Utility using commad R. I could go back to the main menu of the internet recovery and select Disk Utility to make any changes to the USB drive like making it GPT formatted. Thanks!
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after downloading Mountain Lion, I can no longer print! My MAC see's the printer, even nozzle check works, but cant print anything!!
sorry!!! It is a Epson Stylus Photo PX810FW.
Have made sure all ML / Apple updates are done. Checked the Epson site and there are no updates for 10.8 -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards
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