Difficulties getting old backup data to new phone

So, I thought it would be a simple thing to do - But no.I had a Xperia ZR (with Lolipop) and bought myself a Z3 compact. Before I resetted my ZR and made a backup using the backup program that the phone has in it, not PC companion. The result was a nice 800mb file on the SD-card, with all the apps, messeges, contacts and so on on it. So far so good. The major problem starts when I was about to resett all my old data to my new phone, using the exact same program on the Z3 compact. It can´t find the file at all, there is no option in restoring my old data in that app "backup & restore". All files are there in a map called ´.semc-fullbackup´ but the app can´t obviously do anything with it. A little help would be much appriciated! P.S my Sony ZR is sold, so no luck there.. Cheers

There should be another option except for the one which requires the old phone found at Xperia transfer > Sony/Sony Ericsson device > Xperia backup from computer.
I believe you're swedish so it should look like this:

Similar Messages

When trying to restore old backup onto a new phone a error appears

so i connect the new phone into itunes and when i go to press restore backup and loading box pops up saying "estimating time remaining" after a few seconds an error pops up saying "itunes could not restore the iPhone because an error occurred" and that is all no other information.
i have updated everything my itunes to the latest software on the phone but still the same error

I logged into my account, then I synced all my songs onto the library using my iPod. All my songs are on there except the ones from CD's.

Getting old LiveType data into new LiveType

I had the LiveType that came with Final Cut Express 1. Now I have the newest version and none of the old livefonts etc show in the media manager. I've looked about online and to my surprise can not find any information on this. The manual mentioned something about an install/uninstall button on the lower left window of the media manager but the only two buttons in the lower left are grayed out and unclickable. The data was installed before the upgrade and was reinstalled afterwards- no luck. All the files from the original install are AFD format.
Any assistance is greatly appreciated! I need the Sunflower livefont to work for a project I'm carrying over from the old version! EEK!

An hour on the phone with tech support and we figured it out. Appears when upgrading (at least on my system) the old LiveType data folders were OVERWRITTEN. The livetype data folder in LiveType Application Support was there, but the font, object, etc folders were replaced. Reinstalling the old data DVDs does nothing. You have to move the original folders (for example the Pro Series folder) and rename it (to something like "Old Pro Series") then put it back in the appropriate place after the upgrade is done. Now I have all my old livefonts working just fine
Hopefully a fix will come out for this as I know I'm not the only person who has had this problem.

I need to get my old backup on my new phone.

I backed up my 3GS on icloud the day before I went to buy the 4S, when I went through the setup, I was unaware how to get the information back. So, now all I can get is whatever I had when I synced the phone to the computer back in January. I have a lot of photos and texts that I wanted back. When I go under setting and manage icloud backups, it's there, staring me in the face, but I can't do anything with it. It just shows it was done. PLease help!

I've seen this, but I already went through the set up assistant and obviously didn't prompt "restore from icloud backup". So, when I go under "manage storage" the backup is there, when I click on that, it only shows the date and size and "delete backup". I want to use that backup! But, I don't know how.

Restore 3 times to get old apps & data onto new 3GS

Just discovered I had to perform 3 restores from my existing 3G backup to get (nearly) everything across to a new 3GS. First restore transferred core phone settings, 2nd copied across the apps with no app data, the third restored the 3G app data. Whew!!
Still didn't restore any iPod content, but I can copy that over easily.
(Oh, to do a forced restore, right-click on the device in iTunes & select Restore from Backup)
Cheers,
John.

Wow! I wonder why you had to do all that. My entire process too about an hour and a half, but I got everything on my 3gs on the first restore.
I wonder if others have had the same difficulty as you getting everything on the first time.

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

First, back up your old iphone manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your old phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
After that, connect your new phone and let iTunes set it up. iTunes will detect the old 3G backup and ask you, if you want to use it to restore the info on your new iphone. If you agree, all settings and data will be present after the process is finished.
This is also explained in this article: http://support.apple.com/kb/HT4137

Ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

In between my new iPhone and a old one, I used a replacement iPhone. On the replacement phone there were two backups created. I have a new iPhone now, but only the 2 old backups from my replancement phone. How do I get a older backup on my new phone?

In between my new iPhone and a old one, I used a replacement iPhone. On the replacement phone there were two backups created. I have a new iPhone now, but only the 2 old backups from my replancement phone. How do I get a older backup on my new phone?

Not sure where you backup to.
ITunes keeps the latest backup only.
Icloud keeps the 3 last backup.

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H.

HT201269 Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?

Hello in trying to restore from backup to my new phone I'm receiving a 'restore failed' message which I can't get rid off to start again. Any ideas please?

Hi there HotFerrari,
It sounds like you are unable to restore your device from a backup you have in iTunes. I recommend the troubleshooting from the article named:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thank you for using Apple Support Communities.
Cheers,
Sterling

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

I just got a new 4S, but cant figure out how to get the contacts from my old 3GS to my new phone via ITunes. Help!

You should have been syncing your contacts with your computer all along.
Have you failed to do this?
iPhone: Transferring information from your current iPhone to a new iPhone

HT5661 i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help

i have a new iphone 5c replacing my iphone 4s. I backed up my 4s info on iCloud and then activated the new phone and downloaded from iclould. I then erased all info on my old 4s. However, I still can't get cellular service on my new phone. help!

Keep powering your phone off and back on, it can take up to 2 hours for a normal service provider to finalize the activation process. When you got your new iPhone (congrats by the way) you should have received a little bubble that appeared that told you when the phone was activated, did you see that?

I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup".

I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup" to have all the other information I had from my other iPhone load up to my new iPhone. Hope you can help. What is the difference between "Backup" and "Restore Backup"; is all that different from synching.Thanks. Ana

That's up to you. Do you want the data on your old phone on your new phone? If so, you follow the directions here:
http://support.apple.com/kb/HT2109
If you want to setup your new phone as a new device, then there is nothing you need to do.

Using USB to transfer old iphone data to new iphone

Upgrading from iPhone 4S (OS7.0) to iPhone5C.
1. Is using direct USB connect to Win7 desktop better/faster than WiFi to cloud? If USB, is anything different than going to cloud?
2. Do I do this before/after activating the iPhone5C purchased from VZ?
Thx.rabTeam

I would not pretend expertise on this, but I would think that iCloud or iTunes would be a better way to transfer data from an old iPhone to a new one. What I have done in the past is backup everything on the old phone with iTunes, then restore that backup on the new phone.

Unable to delete the iPhone4 old backup data after move to iPhone5 ToT HELP!!

Unable to delate the iPhone4 old backup data after move to iPhone5 ToT
How can I delete the old phone backup file to release iCloud space?

I have done some digging, but no dice. It seems to be a known bug in the system. Some suggested going to an Apple Retail Store about the problem, but no solutions as of yet. Sorry I couldn't be more help.
One board post I saw said taking it to the retail store did get it fixed for him. Maybe you will have the same luck?

Difficulties getting old backup data to new phone

Similar Messages

Maybe you are looking for