Difficulties installing Illustrator as part of the Creative Cloud

when I try to download Illustrator it downloads another copy of the application manager. When i try to upload a zip file I get a blank progress bar that does not move for hours with the uploading.... message.

Where are you choosing to download Illustrator from?  Is it https://creative.adobe.com/?   Do you have other Creative Cloud applications installed?  Finally which operating system are you using?
Also for your inquiry about attempting to upload a document I would recommend creating a separate thread as installation issues and the Creative Cloud sync are fairly separate topics.

Similar Messages

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    SpeedGrade CC

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    Install a desktop application such as Photoshop or InDesign and Bridge will be installed.

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    vikramjitc91669484
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