Difficulties opening PSE 12

I have been able to work with PSE 12 for the past few months, and all of a sudden, it stopped working. I cannot get the editor to open up whatsoever. I have attempted uninstalling it, but then I get error message 1306, saying that "another application has exclusive access to the file." I have attempted renaming SLstore and SLcache. I have attempted "Control, Alt, Shift" while starting the program and NOTHING WORKS. I also have PSE 7 on this computer, had never uninstalled just in case, and that is not working either.
PLEASE HELP!!!!

Hi,
The two versions (PSE 7 & PSE 12) should be independent of each other and should be able to coexist on the same system. If both have stopped working, I suspect that something has changed on your system recently.
Which operating system are you running on?
Can you think of any changes that you have made recently?
Hardware? (printers, graphics pads, any USB devices)
Software? (installed new software, updated or removed software)
Brian

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