Difficulty converting file keeps coming up with "file failed to be converted using Adobe ExportPDF online

Can't convert file keeps coming up with message "file failed to be converted using Adobe ExportPDF online.

Hi Dude291,
I'm sorry that you're having trouble with ExportPDF. Can you please tell me a bit more about what's going on, so we can get to the bottom of the issue?
What browser are you using? Have you tried clearing the browser cache?
Are you converting from within Reader, or directly via the ExportPDF website?
Are you able to convert other files? Or is the error specific to this one file?
How large or complex is  the file that you're trying to convert?
Are you accessing ExportPDF from a networked computer that may have firewall/proxy settings that are limiting access to the Internet?
I think that's good for starters. Please get back to us with some detail about the problem and we will see what we can do.
Best,
Sara

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    It sounds like there may be an issue with the quality of the PDF. Not all PDFs are created equal, and especially those created from scanned documents can be problematic if the scan quality isn't the best. Is there a dark background on the PDF, or stray marks or smudges?
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