Difficulty deactivating iMessages; 3 weeks later & still not receiving texts from iPhones

I recently switched to Android, and I didn't know to turn off my iMessages before. It's now been three weeks, and I'm still not receiving messages from iPhone. I went online & tried to deauthorize my past apple devices, and STILL no luck.
Any advice? I want to contact Apple, but it's absurdly expensive, apparently, if you don't have an Apple device (seriously? $19?). How long before I should start receiving iMessages if my phone has been deauthorized?

You should be able to contact Apple support to deactivate iMessage at no charge by going to the following link and then click "Other Apple ID Topics" and then "Messages and Apple ID"  https://getsupport.apple.com/Issues.action

Similar Messages

  • I just got a droid MAXX and I'm not receiving texts from iPhones.

    ok so i just switched from an iphone after having 2 for 4 years and i got a motorola droid maxx 2 days ago. i am not receiving texts from iphone users and i dont know why. i gave verizon my phone and so i cant turn off imessage but i cleared the phone before i gave it to them. i have also changed my apple i.d. and i have deactivated all my products such as my mac book pro and my two previous iphones. this is exactly why i switched because apple has to be a CULT and make everything so complicated. please help me solve apples stupidity.

    That was a asinine and catty response.  I and many others have the same problem.  turning off imessage is not an effective solution.  I have turned off imessage, deactivated the phone with apple and wiped the phone clean.  the problem persists.

  • Not receiving texts from iPhone contacts when I'm not connected to wifi or cell data. I can't send and receive regular SMS texts with non iMessage users but iMessage users message are not being converted to text when I don't have internet connect

    I can send and receive to any non iPhone user. I can send a message as a text to an iPhone user but if I'm not connected to cellular data or wifi I do not receive messages from iPhone contacts. From what I understand these message should automatically send to me as texts instead of iMessages but since the update it's not functioning properly. Please help. I've tried turning iMessage off and I still don't receive the messages until after I reconnect to wifi.

    I have the same problem! Before the upgrade, if I wasn't connected to the internet, any messages sent to me from an iphone would convert automatically to a text message. I have payg tarriff, so I turn cell data off, as it costs too much to use it. I have wifi at home and work, but if I'm out and about, I don't receive texts from iphone users until I'm on wifi. I get them ok from non iphone users. There was never any problem until ios7

  • Not receiving texts from iPhone users

    I recently got a new Samsung Galaxy S4.  I registered this phone to a new number.... I did not port an existing number to the phone.  Since getting the phone, I have had trouble receiving texts from iphone users - their messages will not come through on my phone unless their imessage is turned off.  As you can imagine, this is quite a hassle - having to explain this problem every time I give someone my number, and several people having to change their settings every time they text me.
    I've done research on this problem, and it seems that this happens when you port a number from an iphone to an android.  The problem is fixed when you update your apple id account, and delete the number from the imessage service.  I am concerned that my current number used to be registered to an iphone - and that the number is possibly still associated with an imessage account.  I have no way of changing this, so I'm stuck.
    I understand that this may be a problem that only Apple can fix, but any advice you can give me would be greatly appreciated.

        Hello annaesharon, I know that receiving all of your text messages are important, indeed! Sorry to learn that you've been missing many of yours due to this. Thanks for reaching out to us - it's my pleasure to help.
    The good news is that you are absolutely on the right track. The best way to take care of this is to ensure the phone number is un registered with Apple/iMessage. You mentioned that this is a brand new phone number for you, so we would also like the opportunity to check a few things on your line as well.  Do you receive any type of alert or error message when the iPhone text try to come through? Which application are you using, primarily, to send/receive text messages. Let us know! We want to help get to the bottom of this for you.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

    I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

    Can’t get text messages from an iPhone - Apple Support

  • HT1349 Samsung phone is not receiving texts from iphone users

    we switched from iphone to samsung galaxy and now we are not receiving text messages from some iphone users.  I think their phones still think we are iphones, and they're trying to send us imessages.  how do we disable the imessage association with our phone numbers?

    If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185

  • Galaxy Nexus - not receiving texts from iPhone 4s

    This morning, my girlfriend sent me a text from her iPhone 4s, synced to my computer with her Apple account, on the same contract, to my Galaxy Nexus.  I kept getting texts from her, and every text I sent appeared to have sent, but she didn't get a single one from me after her first text this morning.  The messaging web app gives me a "failed" error with a delivery status of "319066302769."  Both phones have messaged each other fine since the day we signed the contract until today, and we've both been text messaging other people perfectly fine.  My phone number has never been associated with an activated iOS device on Verizon or any other carrier.  In fact, I've never owned an activated iOS device on any smartphone plan (except in college, I had a loaner iPod touch for iOS development, registered to my school email on a different computer, a loaner Macbook Pro).  Every thing I found on Google is the opposite, Android users unable to receive texts from iOS users.  Thanks for any help in advance

        Hi xg33kx,
    That is definitely an unusual situation. I'm sure it's frustrating that it isn't working when you need it. Do either of you have trouble with texting anyone else? Try turning off Wi-Fi on both devices, and see if the problem persists or continues when using only the mobile network. Please keep us updated with this situation so we can help to resolve!
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • I deregistered my phone number from imessage but am still not receiving texts on my android phone

    I went the the deregistration process. This improved the annoyance but is still not fully resolved. I still am not getting texts in certain group message settings. The problem seems to be in group texts where everyone else is using imessage except me.

    Hello Laurie33,
    This can be accomplished by deactivating iMessage.
    To deregister your phone number, tap Settings > Messages and turn iMessage off.
    If you can't deactivate iMessage after you perform the steps above or you can't access the iPhone, please contact Apple Support.
    iOS: Deactivating iMessage
    http://support.apple.com/kb/TS5185
    Cheers,
    Allen

  • New phone - can't receive texts from iphones

    Hi all. I've just bought a new phone (non iphone), I've followed the instructions to turn off imessage but I still cannot receive texts from anyone with an iphone. Does anyone know of anything else I can do? Thanks in advance

    Not sure what "instructions" you followed, but see this:
    Howto: Deactivating iMessage on lost or sold iPhones

  • Not receiving texts from some iphone users.. anybody know whats up with that?

    Just got Samsung S4 and I'm not receiving texts from some iPhone users.
    Do i have something set up wrong?

    It appears you have moved from an iPhone to an android phone. The problem you are having is because you did not deactivate your iMessage service before leaving.
    If you still have your iPhone, you can re-activate it and then
    turn on iMessage in the settings
    uncheck your email and phone number
    turn off iMessage
    Settings>Messages
    If you don't have your phone or don't want to go thru the hassle of reactivating it, you can simply call Apple at 800-694-7466 and ask them to turn off your iMessage.

  • Not receiving texts from US Cellular friends only

    I am not receiving texts from US Cellular subscribers only. I have been told by my nice customer service people at Verizon that it is probably a US Cellular issue. This just isn't sitting well with me. I do seem to be receiving texts from other carriers (Boost, Verizon, AT&T). My iphone 4S is updated as far as I can tell. I've only had a couple of weeks and I have yet to receive any of the messages US cellular people have sent (so it's not like they are delayed, etc. I just do not receive them). I am very frustrated and do not want a different phone. The reason I changed to Verizon FROM US Cellular was for the iphone 4S. Feeling very disappointed and frustrated. Love all the other features of this phone, but as a phone (which is the purpose of the thing) it has been sub standard. Anyone else having problems receiving text messages?
    I have tried : turning imessage off. rebooting phone. updating network etc (options 1 & 2). I can send messages to these same people and they receive them. They can call me, but when they send me texts they never reach me.
    HELP

    >>Personal information removed to comply with the Verizon Wireless Terms of Service .  Personal information such as full names and phone numbers should be shared with Verizon reps via Direct Message (How To: Direct Message), not posted on this public forum<<
    Message was edited by: Verizon Moderator

  • Recently started not receiving texts from one person - AT&T user, also HTC One

    I recently started not receiving texts from one person. He also has an HTC One (older model) but has AT&T as his provider. We were texting back and forth last Friday morning (11/8) and then he called me and ever since then I have not received a single text he has sent. He is receiving all of mine and we can receive phone calls back and forth, but his text messages are not coming through. We have both tried restarting our phones and I have also tried deleting him as a contact and recreating it however nothing works. I checked to make sure he was not blocked (which I knew wasn't the case since I could receive phone calls from him as well), and even tried turning the "block contact" on and back off. Any solutions would be greatly appreciated. Right now we are using work arounds with google-talk and facebook messenger but it's very frustrated for me to not receive any of the texts that his phone is saying I am receiving.
    It had started sporadically over the past few weeks where I would miss a text from him every once in awhile, but now I am receiving nothing. He is the only one that I am having this issue with as I have texted back and forth with multiple others the past few days with no issues.
    Thanks in advance for the help!

    Hi!  I'm also having the same problem.  I have an iphone 5 & one person (who also has an iphone 5 but has AT&T as a provider).  We had been able to send & receive phone calls & texts until mid-November.  Now, we can both give & receive phone calls from each other and she receives my texts, however, I DON"T receive hers. In fact, if I'm in a group text message with her,  I don't receive any of the texts  that include her, even though I can give/receive texts individually from the others in the group message. The other two in the group message CAN receive both her texts & mine. This is so strange - I was left out of a whole thread of text messages & none of us knew it.  They thought they were including me (nothing bounced back) & I didn't know I wasn't receiving them. Since her texting works with both of the others, I'm concluding the problem must be with my phone.  Do I have an incorrect setting?  I'm not sure what could have happened.  PLEASE help! 

  • HT1937 How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    How do I get my iMessage taken off if I no longer have an iPhone? Because I cant receive texts from iPhone users.

    Deactivating iMessage

  • TS4268 I now have a samgsung s4, but previously had a iphone 4s. Now I am not getting texts from iphone users. I think it has to do with imessage, but how can I fix?

    I am not receiving messages from iphone users after switching from iphone 4s to samsung s4. I have a tmobile account. Please help.

    If you no longer have the phone you will need to contact Apple support to deactivate iMessage. Use the following link then "Other Apple ID topics" then "Messages and Apple ID" https://getsupport.apple.com/Issues.action

Maybe you are looking for

  • Upgrade g4 to run 10.5 or 6?

    I understand it's possible to upgrade a G4 to run effectively on OS 10.5 or even 6? What exactly is involved or do you need to know the exact spec of my machine? It's for my son to use for school work but clearly, a teenager will be using itunes and

  • Software protection required?

    I know that they are good but are they THAT good. What do people use to protect Macs. For PC I use Kaspersky and have no complaints but I don't use anything for my Mac. Now my email account has been hacked and so I am trying to find out what the worl

  • Intelligent playlist from rating bug?

    Just tried to create an intelligent playlist from all my 4 star ratings. Looks like there is a bug in iTunes 6.0.2 (23). If you hit 4th star, it goes straight to 5. To select 4 stars, you've got to point somewhere in the region of the second star. To

  • How accurate is the speed checker?

    How accurate is the speed checker? http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25795 Just had conversation with customer services where they claimed the maximum speed I could get was 6mb and the 17mb quoted in the

  • Twitter divi certificate -how do I get rid of it

    My system says:  Safari is using an encrypted connection to syndication.Twitter.com----DigiCert Hi assurance EV Root CA. I have closed/cancelled my Twitter acct.  My Apple home page will right by itself take me to safari and try to open a page called