Difficulty dowloading Itunes - HELP!

I've been unsuccessfully attempting to download itunes for the past few days after i accidentally uninstalled it. However, anytime that I try to complete the download, a box shows up saying, "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\OutlookSyncClientHelper.dll. Verify that you have access to that directory."
When I follow that address and click on the "bin" file, it says that "file or is corrupt and unreadable"
Can somebody possibly aid me?

I also have Windows 7 and after downloading the latest itunes cannot access the itunes help although I can view the tutorials etc.  I am also getting the same message regarding the server.  Cannot find any other link to this problem in the support community.

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