Difficulty locating CS6 serial numbers for discounted Creative Cloud plan
Hello
I have Adobe CS6 (mostly all apps) on my Mac Book Pro which i do not use any more.
I want to move these licenses to my iMac or even buy Creative Cloud subscription but at the discounted rate (because i already own CS6).
I have moved countries last year ( from India to Canada) and do not have access to any serial numbers. I tried to update Adobe ID etc through individual app hoping it will lead me to a registration page or show my serial number, but safari open up with an error
413
Header Length too Large
Please advice on how to resolve situation!
Thanks
the_anim8r
https://www.adobe.com/account.html for your Adobe orders page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Similar Messages
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Hi where can i find serial numbers for Adobe Creative Cloud
hi i want join with Adobe Creative Cloud, But the system buy it is want serial numbers i don't know where i find it ,i have trial version 30 day i want buy Complete — Special Offer but i can't
If the 30 days of trial are over then it will ask you to buy it or not allow you to use it.
Some important links to buy CC are:
Adobe Store | Online order and payment FAQ
Manage your membership and payments | Creative Cloud
Having trouble activating your Creative Cloud subscription in trial applications?
You can also contact Adobe Support for purchase
http://adobe.ly/yxj0t6
Regards
Rajshree -
We subscribed to Adobe Creative Cloud last October, purchasing a single copy of Illustrator and Photoshop.
The Web developer we had subsequently left the company, and I removed and re-assigned the products to our new Web developer in the Adobe Creative Cloud admin console and sent the 'welcome' emails to him.
He said the mails weren't sent, so I re-removed and re-added him in the console but although it states the welcome email has been sent, the user is still marked as pending?
James has fried to use the products, both of which show up as trial versions, asking for the serial numbers to be entered to unlock the full products & I don't have any record of them, nor can I find them under the CC profile?
I purchased the software through Softcat and received confirmation emails from Adobe that the products were activated and ready to download.
What have I done wrong?
All help welcomed!
Regards,
Martin.Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
Missing Serial Numbers for Adobe Creative Suite 5 Web Premium
I purchased Adobe Creative Suite 5 Web Premium with the education discount in 2010. My computer crashed and I am trying to install the software on my new computer. I do not have the serial numbers anywhere. For some reason, the Adobe Acrobat 9 serial number was saved in my Adobe Account. However, the remainder of the applications, which were installed on the same day, were not saved in my account? So now, I have no way of installing anything except Adobe Acrobat 9. Is there a way to have a new serial number issued to you? Or a way for Adobe to use my Acrobat 9 serial number to track down the others? I have all the installation files. Is it hidden in one of those files possibly?
Try chat, they might be able to assist you in finding it thru your account. You might be able to use the Acrobat info to convince them that you also have the CS5 under your account.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Photoshop CS6 extended doesn't qualify for discounted Creative Cloud?
I have Photoshop CS6 extended already installed on my mac. I want to upgrade to Creative Cloud, £27.34 a month for CS customers but it tells me I don't qualify even though that program is linked to my Adobe ID? How is that the case?
The product is an education version,the education version are not eligible for promotional offer. Only direct online purchase for retail purchases are eligible for promotional offer.
Regards
Rajshree -
Qualify for discounted creative cloud
Hi
I've bought both Photoshop PS3, Dreamweaver PS3 and Adobe Flash Cs4, all for student price, I would now like to join Creative Cloud (not longer a student) for the discounted price before the offer runs out, and wonder if I qualify.
Also, I don't know where my serial number is and have registered my Adobe Flash product but it still says that no product can be seen with my username.
Thanks for your help.The product is an education version,the education version are not eligible for promotional offer. Only direct online purchase for retail purchases are eligible for promotional offer.
Regards
Rajshree -
Where can I find the serial key for my creative cloud academic membership?
I installed after effects with creative cloud login-ed with my academic membership ID. But when I try to start the application of after effects, there comes a dialog ask me to activate the software with serial key, WHY? I have never faced this problem on other adobe application.
Where can I find the serial key of my academic membership?Hi Yuki,
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Same issue also has been discussed in the below mentioned links.
Re: Where is the serial number for Creative Cloud membership?
Creative Cloud applications ask for serial number
Let me know if it helps.
Thanks!
Eshant -
How do I find the serial number for my creative cloud apps?
I just downloaded Photoshop and Lightroom as part of the photography bundle for CC. Each time I launch the app, it is asking me to enter my serial number or continue as a trial. Does anyone know how to avoid this?
If you are still using them as a trial then I do not think there is anything you can do but continue as a trial or purchase. When the trial period runs out the programs will stop functioning.
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How can I find the serial number for my creative suite CS6 I bought it from a store.
How can I find the serial number for my creative suite CS6 I bought it from a store.
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I have serial numbers for previous versions so why dont qualify for members price when I try to buy creative cloud?
We can't know. You have not told us anything about your existing products nor under which specific licensing/ pricing they were purchased. Not every product is eligible for discounts and that is just that.
Mylenium -
I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?
Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. -
I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.
Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma -
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
I've paid for Adobe Creative cloud photographers package under a monthly subscription but i'm currently only getting access to the free trial as I can't seem to license the software, when I go to license it as instructed by Adobe I'm still asked for a serial number? When I check my Adobe account it shows no sign of any pain subscription yet they seem to be taking money from my account? I can't seen to find a means of taking it up with Adobe directly as I either want a refund of full access to the software i'm paying for.
If you are being prompted to enter your serial number when opening your actively subscribed Creative Cloud application then there maybe missing account information. Please see Creative Cloud products prompt for serial number on launch | CCM - http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html for additional information.
In addition if you are facing difficulties reaching the activation server please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Also if you are managing a network please see the Adobe Creative Cloud Service Access Documentation for IT section ofhttp://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
Finally for additional information on managing your Creative Cloud account please see Manage your membership | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards
Rajshree -
Can't locate my serial numbers!
I just had my Macbook Pro repaired by Apple and now that I got it back, I have to input the serial numbers for many of programs again. For some odd reason I cannot locate my FCP 7 (Final Cut Studio) serial numbers! I checked my install discs and other stuff for those little serial number stickers and am comming up empty handed! Not sure what to do...any ideas?
Well im screwed then because I cannot find the serial numbers to FCP7 for nothing! I litterally ripped my edit room apart looking for them and I cannot find them anywhere. Before I sent my Macbook Pro to Apple I backed up everything. Does the computer store the serial numbers by chance any where? If so, could I go to my time machine back up and locate it. I am really worried now that I am going to have go out and buy Final Cut Studio 3 if its even available all over again over this! I can't believe this is happening! Apple said to make sure I backed up everything before sending my laptop off but I had no idea they would do something so I would have to re enter the serial numbers of my software!
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