Difficulty opening a file pdf

I used Windows Vista Business and I upgraded Acrobat Reader 9 to Acrobat Reader X, after the upgrade I had the problem that the files pdf loaded, they loaded with difficulty.
I thought that this was because the notebook is used to load programs than many hadthe log with errors so complex that it loaded with difficulty files in pdf,
Now I bought a new laptop with Windows 7 Professional, I loaded Acrobat Reader X although the notebook definitely clean, I have the same problem loading the pdf files. The files are loaded, but before there is a very lomg time (some seconds) that if you try to navigate on the open file, everything is blocked.
Then everything works. If I close and reopen the same file the same thing happens. If I keep Acrobat Reader X open and I open another pdf file the same thing happens.
Any suggestions? This delay does not happen with Acrobat Reader 9

Thanks a lot for the information.
Could you please see if any of the unsupported configurations as listed on the following page apply to you:
http://helpx.adobe.com/acrobat/kb/protected-mode-troubleshooting-reader.html

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I am experiencing difficulties opening some web-based PDF files on my iPad. I was having the same difficulty opening the same PDFs on my iMac (after I upgrade to Yosemite) but was able to overcome it by adjusting the Adobe Reader plug-in settings.

I am experiencing difficulty opening some web-based PDF documents on my iPad. I had exactly the same difficulty on my iMac (after I upgraded to Yosemite) but was able to overcome it by adjusting the Adobe Reader plug-in security settings in Safari (in OSX).
Unfortunately there does not seem to be a way to similarity adjust the security settings in Safari in iOS 8.
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- I have the very latest version of Adobe Reader; and
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If anyone has experienced this difficulty and has been able to overcome it I would be most appreciative to hear of you solution.
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Did you check what I would consider the first place to look:
* http://kb.mozillazine.org/Problematic_extensions
If the site is still down (at least 12 hours) when you read this try [http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Problematic_extensions Google's cache]
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* http://kb.mozillazine.org/Firefox_hangs ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_hangs cached version])
* http://kb.mozillazine.org/Firefox_crashes ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_crashes cached version])
* [https://support.mozilla.com/kb/Firefox%20hangs#os=mac&browser=fx4 Firefox hangs | Troubleshooting | Firefox Help]

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you can find it in
http://sourceforge.net/projects/pdfbox/
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I saw the responses on the page to opening and saving pdfs but it is cumbersome to shut down the function in Mozilla and work around it. Is there a fix coming?

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Any Suggestions for opening .p65 files in InDesign CC....

Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
You are now chatting with 'Laldinmawii'
Laldinmawii: Hello! Welcome to Adobe Customer Service.
Laldinmawii: Hi Sean.
Sean: Hi....I am having difficulty opening .p65 files in InDesign CC....I get an error message
Laldinmawii: Could you please elaborate your issue so that I can assist you better?
Laldinmawii: Okay, thank you for the information.
Sean: The error says that the file format is not supported but everything I see in the literature says it should work.
Laldinmawii: Okay, thank you for the information.
Laldinmawii: May I please have the order number of the product?
Sean: I just downloaded the trial version...evaluating the product.
Laldinmawii: Okay, thank you for the information.
Laldinmawii: Please allow me 2-3 minutes while I check the information for you.
Sean: The error message also states I could be missing a plug-in....
Laldinmawii: Thank you for staying online.
Laldinmawii: I will provide you our forum link, please click on the link.
Sean: Laldinmawii.....I do not see a forum link....
Laldinmawii: I am sorry to say this since Adobe Reader is a free software,there is no live chat support for free software, so please go through the forum link to resolve the issue.
Laldinmawii: Please click here.
Sean: I am discussing InDesign not Adobe Reader...
Laldinmawii: Please click on the link provided above.
Sean: I already visited the forum for help with no luck....
Laldinmawii: I am sorry to say this since Adobe Reader is a free software,there is no live chat support for free software, so please go through the forum link to resolve the issue.
Sean: There were no results for "can you open .p65 files in InDesign CC"....this has to be a problem that has been addressed already by someone who has purchased the software.
Sean: Laldinmawii....do you mean there is no free support for trail versions of the software? Your previous message is confusing as you mention Adobe Reader.
Laldinmawii: I am sorry to say this since Indesign is a free software,there is no live chat support for free software, so please go through the forum link to resolve the issue.
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Sean: Is there someone else on your end who can assist me with this?
Laldinmawii: Please allow me a moment while I check the information for you.
Laldinmawii: Sean, please go through the above forum link since we will not be having information on trail version.
Laldinmawii: Do you have any more questions for me apart from this?
Sean: Wow....nice service....can you at least tell me if the version I pay for can open p65 files and also why the trial version cannot open them?
Laldinmawii: Sean, would you like to know about the cost and purchase details for the software?
Sean: I know how much it costs....trying to determine if it will even work for me. At this point it appears it does not.
Laldinmawii: Okay, in this case case I will transfer this chat to our sales team, they will assist you with this, is that okay for you?
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Laldinmawii: Please do stay online while I transfer the chat.
Please wait while I transfer you to an operator at Adobe Sales.
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Aniston: How can I help you?
Sean: Please see above for details....
Aniston: Okay
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Aniston: I am afraid this is technical issue
Aniston: Now you are chatting with adobe sales team.
Aniston: I'd recommend you to call our Technical Support Team on 1-800-642-3623 for more help on this. Available Monday�Friday, 5am�7pm PST.
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Aniston: I wish I could help you with that. Since we are from the online sales team we don�t have access to your account information.
Aniston: However, I can transfer this chat to our Customer Service and they will help you with this.okay?
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Aswin: I see only the email Id in the account.
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Aswin: You are most welcomed.
Aswin: Is there anything else I can help you with?
Sean: I must say this chat experience has been very unfavorable...perhaps you can forward this along...Nothing else...have a nice day.

fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
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