Difficulty syncing

My laptop was stolen and am now having to use an older one on which ITunes was set up using hubby's iPhone - he now has his own mac air. How can I sync my phone to iTunes without losing my data and music. Can i just delete the data as its not needed and start afresh. I need to update my phone to get the latest update. This is an urgent request. Thanks

What is the exact wording of the error message?
Is all the synced media (all, music etc) in your iTunes library?
If the iPod appears in iTunes go to the Muisc Pane and make sue the syning entir library is not checked.

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HT1386 Having great difficulty syncing my new iPod nano ....

Having great difficulty syncing my new iPod nano ....

Try posting in the ipod nano forum
Also try explain what "difficulty" you are having. It is hard to help when you do not even explain the issue

HT4623 I am having difficulty syncing up my replacement I[pod - can you advise me what to do?

I am having difficulty syncing up my replacement Ipod - can you advise what I should do?

See:
iTunes: Syncing media content to iOS devices and iPod

Difficulty syncing and sharing 3G/GPRS connection with NokiaN75 post 10.5.2

Prior to 10.5.2 (Feb. '08) I was easily able to use isync and share my Nokia's 3G/GPRS connection with the MacBook Pro. Whenever I needed to access the Internet or check my email, I could easily and simply establish the connection with the phone via Bluetooth and use the phone's access to the Internet. While not blazing fast, it was quicker than dial up and worked well when traveling and when you didn't want to pay $12.95 for 24 hour access...
Since 10.5.2 I believe, I have had difficulty syncing - I get error messages saying that the synchronization failed. I can no longer connect and share the 3G connection, - an error message about PPP...Can anyone suggest a work around or perhaps Apple's engineering can put in a fix in 10.5.3??? Downloading the isync plug in from Nokia had no benefit...Thank you in advance...

Actually I was answering Paul who does have an iMac but it doesn't matter one way or the other - the same answer applies. Odd that you have the same settings in security and sharing but it doesn't work in one direction. Are you sure you are using the right password? Have you attempted sharing with a different account on that computer?

HT1296 I'm having difficulty syncing my iCal between my home computer and iPhone. New entries from my home are not syncing with the phone and vice-versa. I didn't have any problems with this before until the latest phone update. Any suggestions?

I'm having difficulty syncing my iCal between my home computer and iPhone. New entries from my home are not syncing with the phone and vice-versa. I didn't have any problems with this before until the latest phone update. Any suggestions?

It could be that the existing wire in your appartment is not clean enough to provision DSL only. When combined with the phone possibly it has a higher line voltage and worked before. Now that the line is to be provisioned without phone service it may be giving them trouble that did not show before they came out and ran the new line test. So a new jack dedecated for your DSL line may require a new wire be run to your appartment. Also the account for internet only used to require direct billing to a credit card or something else. This was a number of years ago. Most accounts are linked to a phone number, and without a voice number it adds to the confusion.
If you are getting the voice and everything turned on as before, then I am at a loss for words.

I am having great difficulty syncing my iPhone 5

I am having great difficulty syncing my iPhone 5 and especially with the Apple ID and password. It never lets me in. I will change my password and it gets reset but when I go to use it, the window message says incorrect password even after I have reset it successfully. I have done this now at least ten times and I am at wits end to be able update apps or get info I need. Apple ID/PW process is not user friendly at all. Please HeLP!!!!!
Now I am trying to add songs and ringtones to my phone and it won't connect so I can sync things. I really need help. Seriously.!!!
Thanks.

Hello, katieokane1.
Thank you for visiting Apple Support Communities.
This sounds like a possible permission issue with the iTunes Media Folder. Follow the steps in the article below to make sure the permissions are set to read and write. You can also navigate to ~/music/iTunes/iTunes Media and get info on to make sure permissions are set to read and write.
Troubleshooting permissions issues in Mac OS X
http://support.apple.com/kb/ht2963
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

Is anyone else having difficulty syncing yahoo contacts with icloud?

I don't know how long it has been since my yahoo contacts quit syncing with icloud to my ipod touch 4g. I've tried every possible combination today and nothing will get it to work other than going back to the old way of syncing through itunes with the cable connected.
The yahoo group of contacts is blank on my ipod but it seems to be syncing with the "All from My Pc" group which I don't quite understand. I thought before the yahoo group of contacts was full of the yahoo syncd contacts.
I use Yahoo mail so I'm not crazy about moving over to Google although I did already move to use the Google calendar with an android tablet and I am syncing the google calendar just fine with both the android tablet and the ipod touch.
Thanks,
Nic

Yes, I've had call quality issues with my S5. I can hear callers just fine. To them, I sound broken, or they hear nothing but static and garbled noise. Speakerphone works, but is not ideal. Bluetooth works, but I'm not always in my car or connected to bluetooth. A plugged in headset works.
For a time, turning off bluetooth seemed to resolve this. Then I did the update to Lollipop, and the issue intensified. I've tried multiple setting combinations (HD calling off and on, Bluetooth off and on, network Global to LTE/CDMA, Noise reduction off and on, etc...) I've done a system cache clear, FDR, deactivated and reactivated.... finally activated another phone I had available since the S5 was pretty much unusable as a phone. And I'm waiting for a patch to see if it makes a difference.
I wish I had a solution....

I am having difficulty syncing my iPhone with iTunes.

When I connect my iPhone to my PC and attempt to synchronize it with iTunes, it either stalls at "syncing contacts," or I get the following error message: 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later." Any suggestions?

Hello ybugs,
Thanks for using Apple Support Communities.
I found the following article that has great troubleshooting steps for you to go through in order to resolve this issue of syncing your contacts.
Sync Services: Advanced troubleshooting for contact and calendar syncing
http://support.apple.com/kb/TS2481
Take care,
Alex H.

Difficulty Syncing Tungsten E2

I have an old Tungsten E2 (about 2008 vintage). It synced fine until about a year ago. I use a USB cable to sync. I have installed the Palm 6.2 software on my computer. My computer is an older compter, about 2003; it is 32 bit. Desktop Palm works fine to capture contacts and calendar, etc.. I have done a hard reset on the Tungsten; it is now empty of all data. Message displayed on Tungsten is "The connection between your device and the desktop could not be establsihed. Please check your setup and try again". When the hotsync button is pushed, there is a triple chime from the computer; this would seem to imply that there is some communicaiton happening. Hot Sync Manager is set to USB (in connections section)

I have the same problem - I'm still using Windows XP Professional. I do hear the click when I try to Hot Sync but there is nothing showing under hot sync on my palm or computer. If I use the original disc that came with the palm will I lose all my data? How can I back up the data and keep it?

Difficulty syncing audiobook on to ipod

I just downloaded an audiobook to iTunes. When I went to manually sync it on to my iPod I received a message that I was not authorized on my computer. But my other audiobooks have synced fine. Any ideas? Thank you!

When your iPod is connected to iTunes, look on the Device/Summary screen, is the box named *Sync only ticked songs and videos* ticked (checked)?
Also, are the songs in your Music library still ticked (checked)? That's the default.
Phil

I am facing difficulty sync my iPhone 5 to my macbook pro; It is not responding. How can I fix this?

My Iphone 5 and my IPad suddenly started facing problem syncung with the Mac book Pro; I think this is after the last update. I used to get the update over the cloud, meaning of I purchase on my ipad, I will find it over my iphone. That has stopped. That is not even my concern now. My concern is, when I attach the cable from my labtop to my computer, it sis acting up. Could it be a faulty cable? i tunes is not registering, and the entire program spins, without end.
Your support is appreciated.

That adaptor should work.

IPod nano 4G- difficulty syncing

When I plug in my iPod it appears in the left column as it should, and charges as it should, etc. However, when I select it the screen is just white with iStore in grey in the middle, as though I have selected iStore and not iPod. I cannot get it to do anything else. I cannot see my iPod's contents, or options, or tabs or anything at all, which means I can't restore it, or whatever the third R is. What now? I have the latest version of iTunes, I have an eMac, and the iPod is just from this last Christmas. I tried holding down the menu and centre button (the second R) and rebooting, unplugging, and none of that made a difference.

wat you can try.. is to get an old verison of an ipod update, plug the ipod in, close itunes if it comes up, run the old update that didnt need itunes and restore. then unplug, plug back in, and let itunes try to update it back to new.
--here's one of the updates that didn't need itunes if you don't have any: http://www.apple.com/support/downloads/ipodupdater20060628formac.html
--sk

Unable to Sync Quicktime Movie Clips with IPOD

I am a new ipod user having difficulty syncing Quicktime movie clips to IPOD.
Clips are saved as .mov files and Itunes will play.
However I cannot get them to sync woth IPOD.
Any ideas - Do I need to convert to annother format?

First you need to import your movies into iTunes. Do this by opening iTunes <File> <Import> <Movies> then choose the movie you want to put on your iPod. Make sure the movie has .mov at the end otherwise it won't be set up the way it's supposed to be.
Once the movie is imported into iTunes right click on it so a pull down menu appears. Click on <Convert Selection for iPod/iPhone>. It should begin converting it on its own and when it's done you'll hear the typical sound that happens after importing a cd, telling you the operation is complete.
After it's converted, you will have 2 identical movies in your menu. If you <Get Info> on each, you should be able to see which is newest version; that is the movie you are going to want to sync.
Then plug your iPod in to iTunes, go to the movie tab in iPod summary and check off the converted movies you want to sync to your iPod. Press <Sync> and that should add your movies to your iPod.
Hope this helps.

IPhone won't sync properly since upgrading to new iTunes and iOS5

Hi,
I'm having great difficulty syncing my iPhone properly since upgrading to the newest software of both.
Ever since upgrading to iOS5 and the newer iTunes (10.5), my phone will start to sync but then get stuck on 'waiting for items to copy' and most of the time doesn't copy across (or back, depending on what it is). Sometimes if I sync a few times it eventually works, but other times, like at the moment, it won't do it properly. For instance, I've bought a song on my phone but now it won't copy across to the computer, and iTunes on the computer thinks I've already downloaded the song so I can't get it off there. It's incredibly frustrating but it used to work so well!
What can I do to make it sync properly? I was hoping a fix would be in iOS5.0.1 but I upgraded to that yesterday and it still does exactly the same things. Any help would be appreciated! Thanks.

Have you tried a Restart and a Reset...
iPhone Reset
http://support.apple.com/kb/ht1430
Some Users have reported that a Restore as New has Resolved Issues after the Upgrade...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

Encountered just about every issue possible trying to sync music to iPod Touch after 8.1

If you're having any sort of syncing problems after the updates, bear with me as I tell my tale. Hopefully you can find yourself relating.
I have an fifth generation 64gb iPod Touch. Ever since I've updated to iOS 8 (then 8.1), I'm beginning to look at it as useless. I know there are all sorts of threads out there about people having difficulty syncing their music after the update, and I'm probably not covering any new ground, but I thought it was worth reporting every problem I've encountered and all the fixes I've tried.
I have a large music collection. Around 7000 tunes. They're all safe and backed up to my iTunes library on my MacBook Pro. I was aware that updating the iPod to iOS 8 might cost me a considerable amount of storage space, so I did it cautiously. I did it through iTunes, and I had no real issues. It didn't take up the huge amount of space it did for others. But my music collection on the device became all sorts of screwed up. Suddenly I was missing entire albums and artists. What albums and artists were still there often only had the first track of the album. Many songs were kicked off the device itself and I had the option to download from the cloud (I assume that's what that button meant). For about two weeks, I was too busy to listen to music, so I put the problem out of my head.
Last week I finally decided I needed to get around to fixing it. I plugged it into my USB port, and iTunes told me I was 20+ gb over capacity, with the 'Other' bar taking up most of the storage. I only had a few photos and apps on my iPod, but I deleted them anyway. I started going through my iTunes library and haphazardly deleted albums I figured I could go without. None of this even put a dent in getting more storage space. I quickly realized that I still needed to update my MacBook to OS X Yosemite, as well as get the accompanying iTunes update.
After the (justified) hours and hours of updating everything (absolutely everything I'm discussing is on the latest update), I plugged my iPod back in, and surely enough, the capacity bar reflected the actual amount of music I had. I had a good nine or ten GB to spare. 'Other' was barely taking up any space. I was elated, so I clicked sync. iTunes quickly jumped to either Step 4 of 4 (Waiting for Changes to be Applied) or 5 of 5 (Preparing to Copy Items) and hung. I gave it close to 45 minutes, and nothing was transpiring. I tried over and over. I'm not syncing via wi-fi (although I did try that). I'm syncing manually. I tried every permutation possible. Syncing only checked artists and albums (checking all those artists, by the way, takes a good fifteen minutes), syncing the entire library. Everything. After reading about people having similar issues online, I decided I may as well reset my iPod completely and set it up as a new iPod.
Again, I don't use my iPod for photos or apps, so I'm not having to worry about losing anything in the process of resetting. There's no need to restore from back-ups- all my music is in the my iTunes library. I don't really "do" iCloud, and any restore points on my computer are automatically done and unnecessary. After resetting, I tried to sync. Again, straight to the last step of the syncing process. I was patient, but clearly nothing was going to happen. I must have reset my iPod and set it up as a new device about five times. Finally, I got a sync to seemingly start working. I watched as all my music started turning black in the 'On My iPod' screen. I periodically checked the device itself, and noticed that, arbitrarily, I was only getting random tracks from albums, often the first track (for instance, I have every Beatles album, but I was getting one track per album on the device). When it finished syncing, I clicked on the tunes listed under 'On My iPod,' and found that many of them popped up with an exclamation point, indicating, I assume, that the song was unable to sync.
I reset again. Multiple times. Trying everything. I finally decided to sync only checked songs, and I checked one artist (embarrassingly, ABBA). Surely enough, the full ABBA album synced fine. I slowly started checking more and more artists. It was working. I got all the way to the bottom and watched as everything started syncing as it should. Entire albums were showing up on my device. Half an hour later, everything was synced, and I couldn't have been happier. I disconnected the device and went to listen to some music, only to find that everything was gone. Everything that I just watched sync perfectly to the device. I had no content on the device. Nothing at all. I reconnected it, and suddenly I was grossly over capacity again (I wasn't at all when the sync had finished). The bar did not, at all, reflect the contents of the device (in fact, I had nothing on the device at this point).
More resets. Again, I would get either no syncing at all, or only getting one or two tracks from artists. Finally, I called Apple Support while it was syncing again to explain the problem. The man said he's been getting vaguely similar reports. I told him that it appeared to be syncing properly as we spoke, but that I was confident I would lose all my music again once the sync finished. He stayed on the line, and bizarrely, out of nowhere, it synced perfectly. I disconnected the device, and I had a fully functional iPod again. For the past week, I've had no issues with it. After this successful sync, by the way, I was told I had 8.7GB of free space, which I would call accurate. The 'Other' was hardly there.
This morning, I added some new albums to my iTunes library, so I connected the iPod and clicked sync. Nothing. The new songs showed up on the 'On My iPod' screen, but they were greyed out with the loading circle. I waited an hour as it hung at 'Waiting for Changes to Be Applied' or 'Preparing to Copy Items'- I forget which, but I became accustomed to both. I was only adding maybe fifty new songs, but no progress was being made in terms of syncing. They remained greyed out. Not wanting to reset the iPod, I called Apple Support again. The man remotely accessed my screen and seemed quite puzzled. He saw the almost 9GB I had to spare. He had me click some of the obvious settings I'd tried time and time again. Finally, he had me, for a third time, switch from 'Sync Checked Songs' to 'Manually Manage Music and Videos.' He and I witnessed the capacity bar immediately change to 42GB over capacity! 42GB! He accused me of legitimately being 42GB over capacity (I'm not mad at him- he was very nice, by the way), and I pointed out how ridiculous that was. He agreed. After more and more troubleshooting, I told him it was a lost cause, and my only hope was to reset the iPod again. I realized that, from now on, whenever I sync new music from my library, I'm going to have to reset the device and sync from scratch. I got off the phone with him and did just that.
Two attempts failed, again hanging at those dang last steps. I was patient as can be, understanding how much music I had. An hour later, nothing. I tried once more, syncing artists slowly at a time, and suddenly, arbitrarily, it chose to miraculously sync perfectly. I walked away from the computer and iPod and took a long walk to clear my mind. I came back, and looked at the 'On My iPod' screen. Every song was black and on my device. I turned on my device, and... one track per album. When I clicked the songs that were allegedly on my iPod, I was getting exclamation marks, and they wouldn't play. The songs that sync and don't sync are entirely arbitrary and change every time. It's not a matter of corrupted files, I don't think. If it were, I would expect the same songs to be giving me the difficulties. The capacity bar offered an accurate reflection of what my device would be if everything were, in fact, synced. Even though only probably 10% of my library had made it to the device, iTunes told me that everything was synced and was taking up the appropriate amount of space. I disconnected the device, turned it on and off, quit iTunes, restarted my computer. I connected the device again, and the capacity bar now told me I had almost nothing on my iPod. I checked, and the iPod, once more, was devoid of content.
I have no idea what to do. I'm at a complete loss. I don't get it. I've tried nearly every fix that has been suggested online. I've tried all the different ways of syncing. I'm not syncing voice memos. I don't have any strangely titled tracks. I don't have any tracks that are unattributed to an artist or album. I have no duplicates. I have OCD, so my iTunes library, though vast, is kept in tip-top shape, and everything is ordered and tagged perfectly.
Wow. Hold the phone. I'm currently both overjoyed and even more flabbergasted. As I typed this long message, I left my device plugged into my computer. I didn't start a new sync- just left it plugged in. I happened to look at it just now, and, um, everything is synced. My iPod is working again. Still, this has become an ordeal that needs to be addressed. I'm scared to death of what will happen next time I want to sync new music to the device. I suspect more and more hours of resetting and fiddling with options. I want to stress enough that I'm positive this isn't a matter of me not being patient enough. Often times, I do indeed cut the sync short when no progress appears to be made, but I just as often leave it running for long periods of time.
This whole thing leaves me very on edge. Even operating the device scares me, because I'm getting excessive lags, and I'm worried that at any moment, the music will be gone again.
Anyone else going through this ordeal? Specifically these problems, or, like me, all of them at different times? Anyone randomly find that they're occasionally almost humorously over capacity? I'd like to hear your input. On my end, the only fix I've found is to just keep resetting the iPod as a new device over and over again until it eventually works properly. Again, this is pretty effortless (though time-consuming) for me, because I don't have any pictures or apps to restore. I use it solely for music. I can't imagine the stress of worrying about losing items other than music. Is this general and bizarre syncing problem just a bug that will eventually get fixed? Is Apple aware of it? When you've faced as many dead-ends as I have, it's hard to specifically articulate the problem to them. Can anyone relate or offer any fixes?
Again, using a 64GB fifth generation iPod touch updated to 8.1. 2GB non-retina MacBook Pro. OS X Yosemite. iTunes 12.0.1.26.
I also have a 64GB iPad 4, and I'm still debating whether or not to update it.

Kind of a similar issue with me.
I've got an ipod touch that I use for my music only. The vast majority of what I have loaded in my iTunes library on my laptop is music I've imported into iTunes from my cd collection. I have several albums that came from non-iTunes digital purchases (cdbaby, amazon, etc), and then guess a few hundred albums purchased from the iTunes store.
Everything seemed to work fine with ios 7 but once I upgraded my ipod to ios 8 I started having sync issues. My problem seems to be isolated to music that I did not purchase from iTunes (which is currently most of my music). I'll sync the ipod with my iTunes library on the laptop and I end up losing all non-iTunes purchased content on the iPod. The albums still 'show' on the iPod screen but once I select one to play it quickly scrolls through all the tracks and comes back to the screen showing the tracks with the red circle. If I go check the number of songs on the iPod in the settings>general>about option it will now have deceased the total number of songs by the number of tracks that were on the album.
I'm not a 'technical' type of user so everything I was trying to correct the issue was pretty much just change settings options in iTunes on the laptop and/or settings on the iPod without any real knowledge or confidence that it would help.
Eventually I gave up and deleted all content on the iPod and restart it as a 'fresh out of the box' iPod. It took several attempts at that to get all my songs copied from the laptop back to the iPod. After several attempts I finally thought it might have to do with the iCloud feature on the iPod (since it was only syncing iTunes purchased items and ignoring everything else not purchased via iTunes I thought it might be trying to verifying the items before actually loading them).
I completely set up the iPod again but used the option to not use iCloud (I don't use it to back up/store anything anyway). That attempt resulted in all my songs/albums syncing from the laptop to the iPod. Everything seemed to working fine for the past few months but then it happened again the other day. I had purchased a cd and imported it into my iTunes library... plugged in the iPod to sync everything and it wiped out all the non-iTunes purchased content again.
I deleted all the content off the iPod and did the 'out of the box' setup again and everything synced. Then this morning I purchased an album off of iTunes, hooked up the iPod to sync and again, it wiped out everything except my iTunes purchases.
This is getting beyond frustrating. The reason I've gone with apple all these years is because they are supposed to be 'idiot proof' for those of us that have a lot of knowledge of how/why all this works.

Difficulty syncing

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