Difficulty understanding WPS instructions. Re: HP Photosmart C4780 All-in-One

Difficulty understanding WPS instructions.
Re: HP Photosmart C4780 All-in-One Only Prints Half a Page
02-10-2011 03:04 PM
Instructions. Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup).
User Comments: I pressed Scan, then I selected Wireless Menu, next I pressed WPS, that brought up the WiFi Protected Setup (Do I stop here, or select Push Button or PIN?)
Then:
open the Apple Airport Utility
select your wireless router
Comments: I only have one router. It already appears to be selected because the dot beside the router name is lit in green.
select Manual Setup
Comments: Here is where I became lost. After I selected Manual Setup, the following options appeared in a boxed headline: Summary/ Base Station/ Wireless/ Guest Network/ Access Control
I selected Wireless and two choices appeared: Create a wireless network, or Extend a wireless network. Does Extend mean the same as Add? I selected Extend a wireless network and Allow wireless clients appeared. Lastly, I need to Update the settings.
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
Comments: I have not encountered First Attempt.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Comments: Airport Utility asks for Wireless Network Name. Do I enter any name I choose or does one already exist?

OK, on the printer choose Push Button type WPS.
On the Airport software, the Base Station menu is in the menu bar (all the way at the top of your screen).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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HP Photosmart C4780 All-in-One Only Prints Half a Page

MacBook Pro 15.4 Laptop Model A1286
Snow Leopard 10.6
HP Photosmart C4780 All-in-One
Wireless Connection
Airport Extreme Sim Dualband
New to wireless
Why does the wireless printer take several minutes before it prints?
Why does it print only the top banner of a web page?
Why does it print only quarter or half the page of a document or web page?
Why does it continually lapse into “pause” mode?

Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup) Then:
open the Apple Airport Utility
select your wireless router
select Manual Setup
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Because there are two printer icons in the list, let's reset the printing system again:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Are there any updates so i can use my HP Photosmart C4780 All in One Printer wirelessly?

just wondering..are there any updates for the iMac with OS X (10.8.2) so I can use my HP Photosmart C4780 All in One (Print,Scan,Copy)?

Hi,
An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
To connect the printer to your wireless network you will need to create a temporary wireless ad hoc connection, then the wireless connection to your router can be configured via the EWS page:
Step one: Restore the printer's network default settings
Touch the ATM button ( ) next to Wireless / Scan .
Touch the ATM button ( ) next to Wireless Menu .
Touch the ATM button ( ) next to Wireless Settings .
Use the up and down ATM buttons ( ) to select Restore Network Defaults , and then press OK .
Touch the ATM button ( ) next to Yes to confirm your selection.
Step two: Networkly connect the Mac to the printer by creating a temporary ad-hoc connection
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select the printer's SSID, it should be listed as HPSETUP or should contain HP or C4700 within its name.
Click Connect
Allow two-three minutes to fully establish the network connection.
Step three: Connect the printer to your router via the EWS page
Open Safari.
Click the Bookmarks icon ()
Click Bonjour.
Double click the printer name, the EWS page appears.
Open the Networking tab.
From the left pane select Wireless.
Click the Start Wizard button and follow the steps to connect the printer to your router.
Step four: Reconnect the Mac to your router
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select your router SSID.
Click Connect
Allow two-three minutes to fully establish the network connection.
Now the printer should be connected to your network.
Open Print & Scan, click the Plus sign and add the printer listed as Bonjour.
btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
Hope that helps,
Shlomi

How do I get my HP Photosmart C6280 All-In-One to scan?

I have updated to Mac OS 10.9 the driver for my HP Photosmart C6280 All-In-One, but the scanner function no longer works. The Apple update list shows the update was performed on October 30.
The printer does not show up in the list of printers as a "Bonjour" printer, as the instructions from HP's website indicate it should.

Hi there,
I understand you're having issues printing/scanning with your Photosmart C6280 since upgrading the 10.9 on your Mac. I would like to help you with this as best I can.
The reason your having issues is because the HP software you're using is not designed for the 10.9 operating system. The last full software package HP released for the Photosmart C6280 was for 10.6, so the best option at this point would be to use the in operating system drivers.
To get everything to work properly again, I'm going to link you to how to completely remove the HP software so you can use the Apple software as Sunshyn2005 has described in her post. Once you follow those steps to begin using the Apple software you may not know how to scan using the Apple software and you can learn 3 different ways to do so.
I hope this helps, have a great weekend!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Problem installing Photosmart C6180 All-In-One software

I've "googled" and found several similar installation issues but none quite match mine. When I attempt to install the All-In-One software, I receive a dialog box error "The system cannot find the file specified." The file that it is attempting to find is found in the Dialog window heading:
c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksys...
Using %temp% I am able to verify that the 7zS52C3 folder structure exists. However the ",sourcepath.setup" folder shown above is incorrect. it should be just "setup".
I've ran this install several times under different accounts, including creating a new admin account.
I've cleared all temp files, removed tsr files using msconfig as described and cannot seem to solve this issue. I even renamed the setup folder to ",sourcepath.setup" to see if this would solve the install but it failed on another file.
I am running Windows Professional x64, My HP Photosmart c6180 is connected to the network and I am able to print properly to it from my computer. I need the software primarily for "scanning to computer" functionality.
Any help is appreciated.

Hello @DirkPittP,
Welcome to the HP Support Forums!
I understand that when installing your HP Photosmart C6180 All-in-One Printer on your Windows 7 64 bit computer, you are encountering a 'c:\users\Myusername\AppData\Local\Temp\7zS52C3\,sourcepath.setup\blocksysinstall.exe The system cannot find the file specified' error. I would like to assist you with this issue today.
Now in your original post, I can see that you have already attempted installing the printer on administrator accounts, clearing the temp files, running an msconfig, and renaming the folder to no avail. At this time I would like you run the following steps to see if we can get this working for you.
Step 1: Uninstall Drivers:
First, I would like you to clean up your system of any software or drivers for your HP Photosmart that may have made their way onto your system during the failed installs. Rather than running the 'normal' uninstall process, I would like you to click here to download the Microsoft Uninstaller Tool.
Once the website opens, please select the Run now button on the right hand side. Please follow through any recommended fix steps provided. When prompted, choose that you need assistance with 'uninstalling'. You will be brought to a list of populated programs from your computer. Scroll through this list until you see your HP Photosmart. Select your HP Photosmart and allow it to uninstall.
This Microsoft Tool will also check your computer for any registry corruptions. Should any system corruptions be found, this Microsoft Tool will fix those corruptions for you.
Once the uninstall has completed, please close the Microsoft Tool and proceed to the next step.
Step 2: Clear the Temp Files:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder select Ctrl + A at the same time on your keyboard to highlight everything
Select the 'delete' button on your keyboard. If you get a pop up to skip an item, just skip it.
Once the Temp folder is emptied, close the window
Right click on your Recycling Bin and select Empty Recycling Bin
Step 3: Download Drivers:
Please click here to download the latest drivers for your printer.
Once the website opens select the Download button on the top left
Allow the download to Run
Once the download has completed the installer will automatically extract
After the extraction if you get the error again for 'blocksysuserinstall.exe' take note of the temp folder 7z . . . number sequence it refers to this time around.
Step 4: Rename Temp 7z Installer package:
Click on your Start menu
In the 'search programs and files' box type %temp% and hit enter
In the Temp folder locate the 7z . . . folder that shows in there
Right click on the 7z folder and left click on 'rename'
Rename the folder to the 7z. . . to the name that the 'blocksysuserinstall.exe' points to
NOTE: Ensure that you are logged into the same User Account that the error points to: "c:\users\Myusername\AppData . . . " when you make the change to the 7z folder. There shouldn't be any 'sourcepath.setup' folders at all.
Step 5: Install Printer:
Once the 7z folder is renamed to the name the error wants than click on the 7z folder to open it
Scroll down to the bottom of the installer files
Double click on the setup.exe file at the bottom. It may show an HP logo to the left of it
An installer window should pop open
Follow through the with the onscreen instructions to reinstall your printer
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

I have an HP Photosmart C4180 all in one printer scanner and copier, I can't figure out how to scan more than one page at a time and then send as a PDF file via email

I have an HP Photosmart C4180 all-in-one, printer, scanner and copier. I can't figure out how to scan more than one page? It will only let me do one page at a time and then I have difficulty sending pages 1, 2 and 3 as one docuement. Any ideas??
Thank you, Jetteski

Hello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you!

Looking for Print Server for HP Photosmart C4483 All-in-One Printer

I am looking for Print Servers that I can use with 'HP Photosmart C4483 All-in-One Printer' for both 'Printing and Scanning'. I'm not sure if this Printer is Network Ready or Network Capable, kindly advice.

Hello Merole
As I understand it you can print color everywhere but from MS Word 2013? If this is the case try the steps I have outlined below to see if they resolve your issue:
On the View tab, in the Color/Grayscale group, click Black and White.
On the Black and White tab, in the Change Selected Object group, click the settings that you want.
I hope this helps resolve your printing issue. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

C309a Photosmart Premium All-in-one keeps chiming repeatedly.

Product: HP Photosmart Premium All-in-one Fax C309a
Lately, whenever we turn the printer on, it chimes repeatedly. In the past, it's only just chimed once to confirm it's on. It would also chime whenever it finished printing something. However... now it does it 3-5 times for each activity... which is rather odd an annoying. The only thing I can see that it's possibly related to is the black ink showing a 'lower level' of ink. It's not even dry. But, I think it's rather over-kill for the prolific chiming to be related to a half-empty ink cartridge.
I went ahead and turned off the sound effects volume on the printer itself, for the meantime anyway. But, does anyone else know what's going on, or do they know why it would do that?

Hello there! Welcome to the forums @mrsddavis ,
I read your post about the troubles you're having with the printer telling you to "remove a USB device", when you do not have a USB device plugged into the unit. I have a couple suggestions that I hope will help you. You may have tried all of the steps to my first idea, if so move on to the second one. Also, the second step will be in a private message to you, as it cannot be posted publicly. In regards to the ADF not working, let me know what the problem is, for example, will it pull in paper and then jam, or will it not pull paper in at all? Let me know so I can research that problem for you.
If you are not sure how to check your forum messages this post, has instructions.
Power reset:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Good luck, I hope this helps
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

After installing Snow Leopard I can no longer "save photos on computer" after inserting a memory stick to an HP Photosmart C5180 All in 1 Photosmart C5180 All in one

Hello,
When I insert a memory stick into my HP Photosmart C5180 All in one and I try to "save photos on computer" the printer reads: "You need to install device software". This all started happening after I installed Snow Leopard on my Mac 10.6.8. Can someone please advise on what I need to do?

Typically it's a good idea to uninstall any devices attached to the Mac before doing an upgrade. This prevents problems that can be caused by the upgrade. Below are the instructions for uinstalling and reinstalling the printer. I'm also going to include a link to the full feature software and drivers for the printer. Let me know what happens.
Uninstalling the Printer Software
Installing the Printer Software in Mac OS X v10.6 Snow Leopard for a USB Connection
HP Photosmart Full Feature Software and Drivers - Mac OS X v10.6
I am a printer tech for HP.

HP PhotoSmart 2575 All-In-One Driver/Software Install Issue - Windows 8.1

Hi
I've just bought a new Sony Viao with Windows 8.1 (64 bit) installed.
I'm trying to install my HP PhotoSmart 2575 All-In-One so downloaded the driver and software installer from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110159-1&cc=uk&dlc=en&lc=en...
The file downloaded fine on to my desktop, i double click it and then the Exctracting... thing moves along to 100% then goes off the screen. Then nothing happens. I was expecting some software for the printing and scanning to be installed or some further install files to be added to my desktop.
What do i do next?
Matt

Hi Matt,
Thank you for updating me. I can definitely understand the frustration you must be feeling, especially when things seemed to be going great then it changed.
I have 2 documents to follow next. First, please try the steps in the document titled "Software Installation Stops Without Warning and With No Error Message". When you get to "Step three: Install the Software", it references HP SmartInstall. Please don't worry about using that program as it's specific to some of HP's LaserJet printers. Please use the HP's Printer Install Wizard instead of HP's SmartInstall.
If that document doesn't resolve the issue then please proceed onto the 2nd document titled "The Progress Bar on the Software Installation Stops or Stalls".
Please let me know how it goes. I want to ensure we have your printer installed and working.
Software Installation Stops Without Warning and With No Error Message
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02018709
The Progress Bar on the Software Installation Stops or Stalls
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00836418
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Photosmart C3180 All In One Installation Problems

A while back I posted about problems with installing this printer, where the install cd v7.8.0 worked but the HP Set Up Assistant hung on the 2nd step. The software on the hp site for this printer (v7.9.1), did not work either, and froze mid install (couldn't even get to the set up assistant). HP support couldn't help me, repairing permissions didn't work, neither did resetting the printing system. I even tried updating cups and it didn't help either.
I found a way to get the printer to work by choosing HP Photosmart P1100 - Gimp-Print v5.0.0-beta2 in Printer Set Up Utility, but since I never completed the HP set up assistant, it came up every time I turned on the computer. But, I could still print.
Then one day I couldn't print, and when I went to Printer Set Up Utility, every driver I picked resulted in the "An error occured while trying to add the selected printer...server-error-service-unavailable", even the one that worked before (HP Photosmart P1100 - Gimp-Print v5.0.0-beta2)
What finally worked to get me back in the land of the printing was to do an archive and install of the OS and re-installing the latest OS update, then reinstalling the v7.9.1 software from the hp website. I have no idea how things got so messed up twice, but I thought I would share what finally worked just in case it helps someone else out there...
Mini Mac OS X (10.4.8) 1.42 GHz PowerPC G4

You are not alone.
I am having EXACTLY the same problem with my HP Photosmart 3210 All-in-One. Step two of the HP Setup Assistant stops me dead in my tracks. No printers are listed. Scan Utility just crashes upon opening. The System Profiler lists the printer in both the Printer section & the USB section. I installed the new HP (Universal) 7.9 dmg as an Update; worked fine until I tried to scan. It will do everything, except scan.
Most recently, I did a System Archive & Install (after many MANUAL* printer uninstalls & reinstalls of HP software....), then applied: MacOSXUpdCombo10.4.10PPC.dmg, (brings all up to date in one step).
And a fresh install of HP Universal 7.9.....no change. I did notice that one set of instructions (for installation) said not to have the printer connected until prompted by the software (which never happens). Another (most recent) said that the printer MUST be conected (and 'on') BEFORE beginning the software installation. Neither one worked. And Hp hasn't been able assist any further. If they come up with something, I will post.
Oh, I also tried installing only the Original software that came with the Mac & the 3210. Now that doesn't work either.
But I'm Still Hopeful,
Scott Smith
P.S. I am using a Powerbook G4....
*I have complete instructions on this process if you think it might help your situation.... (it removes all hp stuff & built-in Mac/HP driver stuff.)

My photosmart C7250 all-in-one used to allow me to print black and white only, now it won't

My photosmart c7250 all-in-one used to allow me to print in black and white only if I changed properties to print in grayscale, black and white only. Now it says it won't print until I replace one of the empty color cartridges. I do no understand why the color cartridges are running out when I only use my black cartridge.

I still don't understand the difference between what I used to be allowed that I'm not allowed now. I was able to bypass the empty color cartridges by changing my print property to "grayscale" and "black only". Now I'm not allowed to bypass???

Photosmart 6520 all in one not printing

Hello,
My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartrige in it. I have tried restarting the printer, and the computer and it is not helping. Please help.

Hi Roselilith823,
I came across your post and was wondering, was the issue you were experiencing resolved?
Roselilith823 wrote:
Hello,
My HP Photosmart 6520 all in one printer will not print anything in black and it has a brand new cartridge in it. I have tried restarting the printer, and the computer and it is not helping. Please help.
If you are still having difficulty, please call Phone support regardless of your printers warranty status. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
Please let me know the outcome, and/or if the issue had already been resolved. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photosmart 3210 All-in-One printer will not read Micro SDHC memory card. Help!

I have a Photosmart 3210 All-in-One printer that will not read my Micro SDHC memory card. Help! I get an memory card error message but no idea where to go from there.

Hello
I understand the printer can't read the memory card.
This is a url for the printer specifications and include the memory card types supported.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00408357&tmp_task=prodinfoCategory&cc=us&dlc=en...
Here is a url for troubleshooting memory cards.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00059994
If you need more assistance just let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Photosmart 2610 all-in-one Scan preview does not display

Recovering from a hard-disk crash, I've just reinstalled my Photosmart 2610 all-in-one using the driver and software package for Windows XP : rub_W01_Americas_Euro1_NB.exe. downloaded from the HP support site. All seems to be running well, except for a glitch when I try to scan: the document Preview does not display. I have made certain that the Preview checkbox is duly selected, but nothing seems to help. It is the same whether I'm scanning a picture or a document. It also makes no difference whether I launch the scan from HP Director or from within another application.
Note that if I click Accept, the document (or picture) will indeed be scanned and saved. But I won't see it until I open it with some other application.
Thoughts, anybody?
Thanks!
James

Hello James, welcome to the forums
I understand you are unable to see your scanned preview with your Photosmart 2610. I would suggest the guide below to use for troubleshooting steps for this issue.
Scanning Stops at the Preview Screen when the Printer is Connected to the Computer with a USB Cable ...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Difficulty understanding WPS instructions. Re: HP Photosmart C4780 All-in-One

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