Difficulty uploading from an iPhone

Question

I need help uploading video from an iPhone 5 to Premiere Elements 11. 
I started a new project.  As per ATR's instructions, I set the project settings like this:  NTSC, DSLR, 1080p, DSLR 1080p30.
Then I choose Add Media, Video from Flip or Cameras.  My phone is correctly identified, but I have the error message, "Premiere Elements has encountered an error. [..\..\Src\Win\WinPathUtils.cpp-525]"  There is a "Continue" button, which I clicked.    Then PE crashes. 
I used Task Manager to close the program, restarted PE, reset the new project settings (as above), and tried again.  This time I got the error message, "Adobe Premiere Elements 11 has stopped working."
I tried a third time.  Again, "Adobe Premiere Elements has stopped working."
If instead I choose Add Media, Photos from Cameras or Devices, then select my iphone, I get the error message, "No valid files found." 
If instead, I choose Add Media, Files and Folders, and select the file, it uploads just fine.
Is it possible to add iPhone videos to the timeline without copying them to the computer first?

Answer 1

Cindyg22
You may or may not be dealing with a iPhone 5 .mov video with a variable bitrate. You can find out for sure by downloading and installing the free MediaInfo and that will tell you in the Tree View of the properties readout.
http://mediainfo.sourceforge.net/en
But, you have said that, if you use Premiere Elements 11 Add Media/Files and Folders, everything is fine. Am I correct on that? So why bother with QuickTime Pro? Using the Add Media/Files and Folders seems a far easier and quicker thing to do if you cannot use the Video Importer to bring your iPhone 5 video into a new project.
Maybe I need to do a re-read of the link that was cited, but, although there are some buzz words like variable frames rates in it, that is the limit of its relationship to your question about why yes to Add Media/Files and Folders and no to Video Importer. That thread goes to out of sync audio. Yours goes to a program that shuts down when the video importer is used.
My iPod video is chronically characterized by "variable bitrate" because of the low light shooting situation I find myself in. I should be getting similar files as you. Mine are 720p (up to 30 frames per second) and your are 1080p (up to 30 frames per second). I have no problems importing my .mov files either (a) Get Media/Files and Folders or (b) Video Importer - USB 2.0 connections involved.
I just do not see this convert file business. You will not be able to use the Video Importer for that. You will be using Add Media/Files and Folders which you say works. What am I missing? Again, you do not have out of sync audio (at least I do not remember you saying that).
From all that I read, we are not talking about "not editing easily" or "out of sync" video, we are talking about your program shutting down related to use of the Video Importer.
That QuickTime import/export appearly was used to get a video with a fixed frame rate. Whatever the case, that choice did work for that user to get the in sync audio. Another route which worked for another was setting a frame rate in Interpret Footage. But, out of sync audio does not seem to be a problem for you right now. It might not ever be an issue for you??
I am still not sure on the why for that.
Please review and then let me know if you think that I missed some important parts of this issue and possible remedy specific to your problem.
Thanks.
ATR