?Difficulty with GET MEDIA in Premiere Elements 4; DVD import

In Premiere Elements 4, I attempted to import video footage off a DVD. I insert the DVD, click on GET MEDIA, then select DVD from the options list.
I get the message ADOBE PHOTO DOWNLOADER HAS STOPPED WORKING; a problem caused programme to stop working.
I have reinstalled Adobe Photoshop Elements 6 and used the repair option with my Premiere Elemets 4 disc with no improvement.I would value help!
Many thanks!

I would address the OS problems first. When things start going wonky in the OS, there can be a ripple effect, where portions of programs stop functioning, at least as they should. Before you go after those "ripples," try to solve what might be causing them.
Now for your DVD (after the OS issues are addressed), PE can Import, i.e. rip from many DVD's. However, there CAN be problems with some. PE is working with the VOB's and these can contain more than just the MPEG-2 Video and Audio. They can also contain alternate Audio, Menus and Sub-Menus, Subtitles, etc. These can give even the most sophisticaed ripping software fits. PE's ripping capabilities are limited, though when they work, they work pretty well. Here is a LINK to an article by Jeff Bellune, in the Encore forum. While it's goal is to get DVD material into Encore for authoring another DVD, most applies to getting the material into an NLE, like PE. Here is a LINK to the PrPro-wiki with FAQ's on DVD.
Get the OS issues straightened out first, then take a look at the provided links, in case PE still has problems with the DVD.
Good luck,
Hunt

Similar Messages

Auto-rotate video when getting media in premiere elements 8.0

Hi, I am using premiere elements 8.0. When I get media, some of my video clips get automatically rotated by 90 degrees, even though they videos were shot properly horizontally. How do I get this automatic rotation to stop?

rajibpal
I cannot confirm the report of Premiere Elements 8.0/8.0.1 being "buggy" with .mov files or files from cell phone or cell phone like devices. I find it performs on a par with version 12 and others when set up according to certain guidelines. I see no need for you to upgrade to later version unless the later version has a feature that Premiere Elements 8.0/8.0.1 does not.
1. Are you working from the 8.0.1 Update of Premiere Elements 8?
2. Are you running the program with the automatic Background Rendering and AutoAnalzyer features turned Off?
3. Do you have Edit Menu/Preferences/General GPU Playback set for enabled or disabled according to your video card?
There are other generalized Premiere Elements guidelines that I could go into, but I will leave the list as is for now.
As for this photo rotation matter....I have an iPod Touch 4th generation which records 720p video with a variable frame rate up to 30 frames per second. I have no problems importing or editing or exporting those files using Premiere Elements 8.0/8.0.1. I always record from the camera held in the horizontal position. The thumbnails that appear in Windows have the landscape orientation. And, those files imported from the hard drive appear in Premiere Elements in the landscape orientation.
When you have your file on the TImeline and want to correct its orientation, have you right click the video there and selected Rotate 90 Left or Rotate 90 Right?
You should not be losing any quality by rotating a Timeline clip.
If you opt to rotate the clip using Properties Palette/Motion Panel expanded and the Rotation option there, take care to not accidentally adjust the Scale property that is also in that area. If you go this route to Rotate, then selected the clip on the Timeline, go to Properties Palette, and the Motion Panel, expand the Motion Panel, and then adjust only the Rotation feature
a. typing in -90 degrees or +90 degrees as indicated
or
b. moving the mouse cursor over the field to move the values to the left or right
Please review and consider.
Thank you.
ATR

Problem with getting Dissolve Transitions - Premiere Elements 9

Have been using Premiere Elements for years and up to Premiere Elements 7 I have had no problem applying Dissolve Transitions or other Transitions in a very straight forward manner, Since I moved to Premiere Elements 9 I can not get Dissolve Transitions to work at all. Some of the transitions work as before but many give a problem
Tempted to move back to Premiere Elements 7.
Anybody had the same problem and able to resolve it.
Regards
BMcD

Billy,
Welcome to the forum.
I'm with Steve on asking "what exactly is the problem?"
If you are having issues with a Cross-Dissolve only going to one Clip, and not spanning the Clips, or having Frames, that were edited out, showing up during the Transition, then take a look at this ARTICLE on Handles. Those (well, actually the lack, thereof) trip up many.
Good luck, and please let us know more,
Hunt

Difficulty with Trial version of Premiere Elements 7

Before taking the leap to purchase this software and finally say goodbye to MS movie maker (no love lost), I’m trying to edit my first video using the trial of Elements 7.
I’m having the following issues that I’m not sure is an issue with my machine, the install, or me.
After laying photo stills to begin the movie, I can no longer add video to a/v track 1 (it simply doesn’t let the video drop there in the Timeline), I’m forced to use track 3 – audio track 2 had audio over the photos. If I try to drag it to Video 1, it simply puts it up to Video 4 or 5. What would prevent video from being added to an earlier track?
No PIP – when I drop video on top of other video, it tries to do the Videomerge, but I want the PIP option that I thought should be there when dragging video on top of another clip.
Performance is miserable in the viewer. Granted I’m using Sony AVCHD which creates large files, but I find myself watching the video in the Sony viewer before editing it because of how choppy it is. I’ve got a dual core 3ghz machine with 4 gb or RAM, with little else running. ..I know I still have to stop some Vista services, but I was wondering if the poor rendering is common.
I’ve had the software crash several times on me already while manipulating the AVCHD tracks. Has anyone else had this?
Sorry if this has all been covered, my searching didn’t uncover any of these answers, and I wasn’t sure if any of this was because of the trial version I’m using. Speaking of which, if I make the whole video in trial mode, then buy the software, will it simply remove that trial version banner across the middle of the video?
Thanks!!
Brian

Okay, sounds like a simple matter of trying to jump to the HD video editting before my technoloogy is ready . I don't have the blu-ray player/burner yet, but was hoping to edit my movies in the HD format and eventually choose the HD output when I'm ready. I've been making progress on my test movie, but its been frustratingly slow with the crashes and choppy rendering so I don't think I'll continue with the higher def source.
My exact machine settings are: AMD 64x2 dual core 6000+ 3Ghz with 3GB of RAM (I was off by 1gb before). I'm running 32 bit Vista, and am using a Hitachi 456gb scsi hard drive (not sure of the speed unfortunately - never really had to worry about it before this). I have external drives that I use for backups, but not for hot usage.
I'll try the HDV approach - thanks a lot for the suggestions on that and the trial banner. I'm hoping the HDV runs smoother then an ice cold one with the big man and his VP.
Any idea about the problems with the track difficulties and lack of PIP features??
Thanks again!
Brian

I just bought a camera bundled with Photoshop elements12 and Premiere elements 12, DVD-Rom is working fine, What can I do?

Please I can not install the software, help me.

I can not install the software because it seems that there a problem with the disc. I can not return it because I live in Colombia, and this was bought in the US. I propose that you guys send me a link to download the software. I can prove I have the original software, if you guys request it.

Moved Premiere Elements 10 project Error: "Project is not compatible with current version of Premiere Elements"

After moving an entire client folder from an external hard drive to an internal one, the client's video, created in adobe premiere elements 10, will no longer open in adobe premiere elements 10. It appears to be loading the project, and instead of completing, the following error message is displayed: "The project is not compatible with current version of Premiere Elements."
The same thing occurs when attempting to open the archive files.
New projects, and unmoved projects behave properly.
Moved projects receive this error.
I'm running Windows 7 Home Premium SP1 on a solid state drive (SSD) (c:/), where premiere elements is installed
My documents, including the project I need to work with are on my "storage" drive (HDD). it is (f:/)

txnoda
Archiving Aspects of this.....
First let clear the matter of the "archiving" as a life saver.... We do not appear to be on the same wave length.
a. I am talking about File Menu/Project Archiver with its Archive project and Copy project options. This feature is a safety net to save you when you
inadvertently disconnect source media from the project file. With the Archive option (Trimmed Folder result), you get saved to the computer hard drive (safe keeping) a copy of the project file plus copies of the media that were taken to the Timeline. With the Copy option (Copied Folder result), you get copy of the project files plus copies of much more.
b. Instead, you appear to be talking about "archiving" in the context of AutoSaves. AutoSaves are saved snapshots of the project at various phases of the edit. They suffer from the same shortcomings of the original project that has been disconnected from its source media.
When you import media into a project, all you get are copies of the originals in the project. But, those copies need to trace back to originals at the locations where they were when first imported into the project. Moving, renaming, deleting files/folders that went into the project after the project save close leads to some very time consuming messy situations.
What to do....
If you can, put everything back the way it was. If not.....
Let me emphasis some factors..
You wrote
After moving an entire client folder from an external hard drive to an internal one, the client's video, created in adobe premiere elements 10, will no longer open in adobe premiere elements 10. It appears to be loading the project, and instead of completing, the following error message is displayed: "The project is not compatible with current version of Premiere Elements."
Here you mention specifically "client's video". Later you detail with .mod files converted to .avi. What kind of .avi? If you have converted to AVCHD.avi or H.264.avi, they have been found not to be compatible with Premiere Elements. You should not be able to import them into any new or old project.
From what you described, I am envisioning
"Video" Folder
which contains 2 folders named
"Timestamped Folder" with .avi files
and
"DVD" Folder with the project file (project.prel)
The project file has many files generated automatically in the course of it workflow. Where do you have them going?
(See Premiere Elements 10 Edit Menu/Preferences/Scratch Discs). If you have the Scratch Discs directed
"Same As Project", then we would expect all those files to be going to the DVD Folder in the above scenario.
If we could open the project and get greeted with some "Where is the file.....?" messages, that might give us some hope.
But that is not the case.
Consequently from what you have said, I am suggesting that the path of least resistance is try to recreate the "before".
Please review and consider.
ATR
Add On...Not sure if it will assist in the matter, but the following is the link to Adobe's document related to troubleshooting
damaged projects.
Troubleshoot a damaged project file | Adobe Premiere Elements

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just free

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just freezes the computer and I have to shut it down and re open without any success with opening the elements program.
Can you help

Sosure
What computer operating system is your Premiere Elements 10 running on?
What video card/graphics card does your computer use? NVIDIA GeForce? If so, please read the Announcement about the Premiere Elements 10 NVIDIA GeForce issue which is found at the top of this web site. Does that apply to you? The explanation for the situation and the fix (roll back of the driver version) are all included in that Announcement.
We need to rule in or out this factor at the onset before we get to other questions
a. non NIVIDIA video card/graphics card driver
b. project preset and properties of source media
c. computer details
More later.
We will be watching for your reply.
Thank you.
ATR

I imported a video I make in another program and I played it back in the video editor and I like the pan and zoom that was added by the program how do I save a copy with the effect of Premiere elements 12

I imported a video I make in movie maker program and I played it back in the premiere video editor and I like the pan and zoom that was added by the program how do I save a copy with the effect of Premiere elements 12
all I did was played it back how do I save that and make a new version of the video beacause when I save a copy the effect look I was trying to save was not there.
Rodney
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silkman1
I would be glad for the opportunity to customize a Premiere Elements 12 answer to your Premiere Elements 12 issue.
But, I want to make sure that we are together on the details. This is my understanding of what you have written. Please review and let me
know if I am misinterpreting anything that you have written.
You have a video created in Windows Movie Maker.
How did you output the video from Windows Movie Maker...wmv or mp4, what was the frame size and frame rate of that export?
Next you import that video into Premiere Elements 12 (can we assume that this is on Windows 7, 8, or 8.1 64 bit?)
From what you wrote, you have applied a pan and zoom effect to your video in Premiere Elements.
Now you go to export the Premiere Elements 12 Timeline content with your video with the pan and zoom applied.
But, the pan and zoom effect is not seen in playback of the export.
Is all of the above correct so far?
If so....we are going to need some more details from you...
a. What is the project preset that you or the project are setting to match the properties of the video coming from Movie maker? See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Rate, and Pixel Aspect Ratio even if the fields look grayed out.
b. Are you applying the pan and zoom effect with the Pan and Zoom Tool, fx Effects Presets, or keyframing the Scale (for Zoom) and
Position (for Pan) in the Motion Panel expanded?
c. What are you selecting as your export in Publish+Share/. Please give details...are you using default settings or customizing the export
setting under the Advanced Button/Video Tab and Audio Tab of the preset selected?
I am suspecting some sort of mismatch of your project settings or some problems with working with the Pan and Zoom tool. I need
your answers to help me help you. If I have written anything that you do not understand, please let me know. I will re-write if necessary
so that we are in sync to resolve the issue.
Thanks.
ATR

Error Message upon adding media Adobe Premiere Elements 12

. The program opens and I'm able to add media to a new project. Once I move the clip to the timeline I get the error message "Adobe Premiere 12 Has Stopped Working". I check the update on the video driver and it is current. This problem happen after I have been using the program successfully to two hours.

mattrayl
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update?
If not, please do so.
You wrote
Once I move the clip to the timeline I get the error message
What are the properties of the clip that you mention? If you added the clip to the project first, does the problem occur?
The above are the initial questions that come to mind.
Looking at this further....
Since you wrote
This problem happen after I have been using the program successfully to two hours.
Let us start with how much content (including source media, effects, titles, and transitions) you have on the Timeline at this 2 hour mark when the program stops working? Is there a consistent pattern of what you are doing in the program when this happens? Are you multitasking and running Premiere Elements?
Can you reopen this project? And, if so, how long can you work with it before the program shuts down again?
What is your project preset and the properties of your source media for the project?
Does the problem exist with all your projects or just this one?
We will be watching for answers to these preliminary questions and then we will plan our troubleshooting strategy according to your details.
Thanks.
ATR

Aspect ratio problem with consumer camera and Premiere Elements 11

Hello everyone - I'm Steve. I'm new here. I do still photography on a pro level, digital and analog, but I am an absolute dummy with video...but then, I don't want to do much, just rudimentarily cut a few family videos, upload them, etc.
However, I can't get Premiere Elements 11 to output my self-shot clips in a correct aspect ratio.
My camera is a consumer-model Canon Legria FS200. I shoot video in a resolution the camera calls XP. The camera says they are 16:9, the camera monitor shows them as 16:9, and when I use the software (called Pixela Image Mixer) that came with the camera to import the clips to disk, I get mpg files that Windows (7) Explorer says are 720x576 pixel, and that VLC player correctly displays as wide-screen 16:9 without me having to tweak its display settings.
However, the moment I import them into Premiere Elements, they appear horizontally squeezed, and I can't seem to output them any other way, with or even without editing them in Premiere.
I tried to use the recipe given here: https://forums.adobe.com/message/5987538#5987538 , (replacing only NTSC with PAL because I'm in Germany), namely, setting the project preset set manually for PAL/Hard Disk etc/ Widescreen 48kHz and check force selected program settings. But no matter, Premiere displays the video in horizontally compressed form, with large black bars to the right and to the left.
On the export side, setting the output to PAL DVD Widescreen and setting the Pixel Aspect Ratio in the output settings to Widescreen does not help, either. Neither can I force VLC player manually to display the correct aspect ratio. BTW, audio is perfect all along.
This is about as far as I can see myself getting without help. Has anyone any idea?
Thanks a lot in advance,
Steve, from Germany

Steve
I see that you are now in the Adobe Premiere Elements Forum with your problem already solved.
I did not see any Why for what you encountered, so I thought I would give you my take on this.
Your Canon FS200 gives video with MPEG2 video compression with a .mod file extension. That .mod file extension can be found in use with some Canon as well as JVC cameras. The .mod file history with Premiere Elements (any version) is problematic. In some instances, the user needs to rename the file extension from .mod to .mpg before it can be imported, but not always. But, the .mod widescreen comes packaged with the aspect ratio dilemma, presenting as 4:3 rather than 16:9. The classical argument is whether Premiere Elements does not recognize a .mod file's 16:9 flag or whether the 16:9 flag got lost.
There used to be a utility contributed by an user to handle the file extension and/or aspect ratio issues. Now, the general fix is to import the file into Premiere Elements (in your case 11) with Add Media/Files and Folder/Project Assets. And in Project Assets, you right click the file, select Interpret Footage, and go to the Pixel Aspect Ratio section of the Interpret Footage dialog where you
(a) dot the Conform To:
and
(a) set the Contorm To: field to (in your case) D1/DV PAL Widescreen 16:9 (1.4587)
Once you are in the program and have the file on the Timeline, if any black edges, you can click the monitor to bring up the image's bounding box. Then drag on a bounding box handle to scale the image just to the point where the black edges are gone.
If you ever need the Adobe Premiere Elements Forum, maybe bookmark this link
Premiere Elements
You should expect to have this issue with any .mod widescreen file that you obtain from your Canon FS200 camera.
ATR
Add On...If you are depending on the program to set the correct project preset, you may want to check into what it is setting based on the properties the first file you drag to the Timeline. A manual setting of the project preset may be in order. Please see
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting

I have problems with my Photoshop and Premiere Elements 10

I've had Elements 10 and Premier Elements 10 since February and they've been nothing but trouble, constantly closing and, in addition, I believe causiing other programs, such as IE 9 and those in Office 10, to close also.
They've disappeared again and, again, I am unable to download them. I've been on Chat, followed instructions with no result, and spent about 15 hours trying to re-download them. Again. I just don't understand this. I've had a running dialogue with Adobe and gotten nowhere.
Must I order and pay for the discs? If I get the discs, will my results be any different? (Better or worse?)

Branching to a new discussion as this is not related to the previous error message posted.
Kay Latona you can order replacement media by contacting our support team. Are you currently receiving errors when trying to install Photoshop and Premiere Elements or when you try to open either Photoshop or Premiere Elements?

Getting Media into Premiere CS3 Issue

I have several video sources. I have a Sony digital camcorder that produces MPG files that play well with Windows media player. I have a DVD recorder that I can user to convert my analogue videos to DVDs resulting in the usual VOB files. I have a standalone DVD burner that can do the same thing, accept analogue video input and and produce a finished DVD. I have a built in TV tuner with a VCR installed that allows me to input from video tape (VHS and VHSc).
I've used all of these sources to great success with Premiere Elements for a few years. In the summer I finally upgraded to Premiere Pro CS3 and I've had nothing but trouble since.
MPG files from my digital camcorder come into Premiere Pro without audio. When I sought support from Adobe the only answer I got was that I didn't set things up correctly, they didn't bother to say what might not be set up correctly. Interestingly, when I import exactly the same file into Encore I have a lovely audio track but a completely distorted video track. It seems that the two programs can't agree on what's wrong with an MPG file that plays perfectly in everything else including Permiere Elements.
VOB files that come from both of my DVD sources cannot be imported to Premeire at all. the import command doesn't even list them as a legitimate file. When I wrote Adobe for assistance I was simply told that Premiere Pro does not support VOB files even though they actually list these as legitimate files for import.
As to my TV tuner, Premiere does not recognise this as a device and nothing else that came with Premiere recognizes that device either. Asking for help was useless, I'm told the device is simply not supported.
Of course I had thought there might be a bug or something so I checked the updates and sure enough I ended up downloading 80 MB of updates but none of them fixed any of these isseus. There have been no updates since. I suspect there also won't be any more updates anyway since they've now announced CS4. Also in keeping with the bug question, I searched the literature and the knowledge base but nothing turned up a solution.
So ... I find myself with an allegedly advanced and sophisticated classy professional video editor but with nothing to feed into it since it refuses to accept any of the files and sources I have. At the same time when I was using what is a far more primitive consumer product I had no problems using all those sources. What gives?
To rub salt into the wounds even more, Adobe now says that it will only support CS4. Well I'm not going to upgrade something I've had for four months that refuses to work for me to begin with. And Adobe has not said that my problems would go away with an upgrade anyway so why even consider that risk? But that means as well that now I'm really stuck.
Any suggsetions on how I can get my video sources into Premiere so that I can finally use this editor?

Premiere Elements is remarkably functional especially considering its cost. But of course if it was really outstanding there'd be no reason to buy PPCS3. While it has a lot of functionality, there are arbitrary limits to most of the functions that forces you into the more expensive product if you want to do more than just play around.
Having said that though, what baffles me endlessly is that it is reasonable to assume that the more expensive product, that alleges professional capabilities, has all the functionality of Elements and more. That's how it works going from Photoshop Elements to Photoshop CS3. But clearly that is not to be. What baffles me too is that I fail to see the advantage of having an editor that does not have the capability to accept material to edit.
I have a workaround by using Premiere Elements to prepare the files for import and then getting them into PP. Alas that's time consuming and should not be necessary. However all is not lost at least it works. Perhaps some day Adobe will advertise in bold healdines that it has an awesome video editor that can actually import video material without having to first convert it using a consumer product. And no doubt they'll flog that as an incredible advance in video editing.
This has made me aware of Adobe's attitudes towards it's user's needs and frustrations. As a result I've payed a lot more attention to the actual functionality of Adobe products and I now check this against competing products. There's no way I will own their entire creative suite now or ever. A case in point was their Sound Booth, an allegedly easier audio editor for those of us who are not into audio. Well, the way it maintains its simplicity is to allow you only one sound track. The new release, CS4 finally allows more than one track and of course Adobe flogs that as an amazing advance. Well it isn't, I've got a ten year old sudio editor that's been doing that and a lot more ten years ago.
I've learned now that just because they have a world leader in a product like Photoshop, it does not follow that they are even half as good when it comes to other components. So with the exception of the few Adobe products I do own, I'm avoiding them for my other needs. It seems that competitive products are not as arrogant and tend to provide the needed tools. The also tend to listen to their users a lot mroe as well.
Thankfully too I've learned this lesson quickly enough before I upgraded Photoshop too. The CS3 version works just fine. The new version (CS4) no longer has an online Help, you have to sign on to the Internet, and a few other functions like PDF presentations have been removed too. There was the odd new goodie added too but only the odd one and none justifies upgrading considering that the things removed are actually functions I use. This too I've discovered in the past couple of years, Adobe does give you new functionality but often at the cost of functions removed. So one needs to be vigilent even when considering an upgrade. They don't tell you what they remove, they only try to seduce you with new things they've added.
If there is a better product to PPCS3 please let me know and I'll drop the Adobe product completely. In fact I'd be happy to know about any product that is an improvement over Adobe products. In the meantme though, I've got my PP working and I'm staying with CS3 for both that and Photoshop too. Thanks for your thoughts.
Do have a super day
...Claus

.ts-files with multiple audio tracks / Premiere Elements 12

Hello forum,
once more I need a little help please.
I've created successfully a few DVD's, and by now I'm a master in creating my own menue templates , but now I have again some problems.
I imported a .ts file which I recorded on my Sat Receiver. This file contains a video track and 2 audio tracks:
1. German 6-channel AC3,
2. English 2-channel AC3 (I can add a screenshot of the file info's if needed).
Now my problem is that I only hear some kind of background sound, music and so on, no voices. So not really one of the tracks I mentioned above.
The file works good when I play them with VLC player, and I'm able to chose the 2 languages there.
What I don't really understand is, I created several DVD's with exactly the same file type, I mean the file info's are identical except the lenght differs for a few minutes.
Is there a way to chose the audio track in Premiere Elements like I can chose it in VLC player? Or is there another way to bring the voices in there?
Thanks in advance,
Jessie
My system is a Macbook Pro, 16 GB RAM, 2.5 Ghz, Premiere Elements 12

Hi ATR,
yes, that's what I meant. It worked without problems with a lot of files in different projects. I made a few screenshots, maybe they help to get it fixed.
This is the file that worked fine:
And this is the one that doesn't work:
By now I haven't changed anything in the settings as I don't know what I could change.
The files that worked came out with the german soundtrack, so I assume 5.1 channel.
I'm really out of ideas now :/
Jess

I'm having trouble with logging in on Premiere Elements 8.

I'm on my Lenovo Thinkpad X200 Tablet, running Windows 8 Pro.
I just installed Adobe Premiere Elements 8 on it, perfectly fine. But, when I log in, it will bring up this screen:
But when I fill everything in, it says that an error has occured and my data was not saved.
What should/can I do?

Nelsonator
The frustrating part about this particular update is that Adobe did not provide for any "8.0.1" to show on the Welcome Screen or anywhere else after installation. The user is left with a message at the end of the download and install mentioning successful completion.
One of the actions of the 8.0.1 Update is to turn off the automatic background rendering in preferences. So one sign that the update is installed is finding no check mark next to the background rendering option in Edit Menu/Preferences/General. Unfortunately this 8.0.1 does not turn off the AutoAnalzyer which you have to do yourself in the Elements Organizer interface.
You can download and install that 8.0.1 Update with Premiere Elements 8.0/8.0.1 closed. But the easier route is via the Premiere Elements 8 workspace Help Menu/Updates. But, if you cannot get into the program, so much for that alternative.
If you have Premiere Elements 8 closed, what is the specific problem with downloading the 8.0.1 Update from the Adobe link provided and installing it to your computer?
Without the 8.0.1 I found the program unusable. With it, it is a great program.
Back to the issue at hand, that screenshot message...I have gotten them out of the way by cancelling out without entering anything in the fields. All you should ever have to do maybe is to enter your Adobe ID and password and not in response to that dialog. You do not want to have anything to do with photoshop.com in this instance. If you have not already, close the program. Reopen it. If the message appears, hit Cancel or X. Do not enter anything.
I have no evidence to present to suggest that the 8.0.1 Update has anything to do with getting rid of the photoshop.com leftover.
Please left let us know what is happening.
Thanks.
ATR

Combine avi with Avchd files in Premiere elements 10

I am trying to make a DVD using clips that were taken with my old camcorder which was DV, and using clips from my new camcorder which is AVCHD. Premiere elements 10 lets me do this, but it appears that my HD files are not the same quality as what I see just looking at the clip with the camera directly hooked to the TV. A dialouge box comes up and states when I bring the DV clips into the project that it will reduce the quality to standard definition. Is there a way to combine these types of files in the same project and keep the HD quality of the new clips?

You are already spoilt by seeing your HD stuff!
I think you will find that the normal old standard DVD player never showed the full capability that stadard def was capable of. You had to get a $1000 player to see it as it really is. So it was never quite as good as component video straight from the camera or seeing it captured on your computer.
Good Blue Ray players play old DVD much better because they are getting everything off the disk that it is capable of.
BlueRay will overtake DVD in the reasonable near future like DVD overtook VCRs so you should make a Blue Ray disk for the future. If other viewers still need DVD you can make a DVD from the HD project.
To make a Blue Ray--
Buy and install a Blue Ray burner in your computer (less than $100)
Setup as a FullHD project 1920x1080 25frames interlaced (or 30 for USA)
Import both clips where you want them. AVI and AVCHD mix well
Sharpening the avi clips a little helps make up for the loss in resolution
Share to a Blue REay disk (make sure the blank disk is fast enough for the burner because Adobe burns only at full speed. If using slower disks then share as a file and use another program to burn the disk (see other posts on this)
To make a DVD (before you buy the BD burner), make anopther copy of your projrct and add about 20% sharpening and share the above project to DVD. It looks a bit poor on your TV but will look pretty well as good as an original DVD made form the AVI clips when viewed on your TV
To make a DVD only, first convert the AVCHD to AVI and sharpen them then make a normal DVD project as everything will now be AVI. The origimnal AVI clips will be better but the HD will obviously be only one quarter of the resolution.
I recently made such a DVD from my Sony $1000 FullHD camera and the DVD copy when played on my Pioneer Blue Ray player on the TV was just as good as old DVDs made with my previous Sony $1800 Widescreen SD camera. The Blue Ray copy of course was brilliant!
The amout of sharpening involves personal preference and depends on how sharp the original material is.
People wilth good eyesight might see it as oversharpening whereas it can look great to those less foertunate or old people not wearing their glasses!
While they may have a reasonable resolution for file detail, some HD cameras dont have a good "depth of resolution" at mid frequencies that represent the upper limit of fine detail for SD cameras. When downsized to SD, the picture from the HD camera can actually be fuzzier than an old SD camera that was tweaked up to look sharp on an old TV.
So you have to add this extra tweaking to comnpensate (a bit like turing up the audio treble control to hear the snare drums on a portable radio)
If destined for viewing on a TV set, the limit of sharpening is where the edges of objects start to crinkle excessively or the video noise becomes excessive. This should be evaluated only on the TV where it will finally be shown and at the TV viewing distance (not on a computer and not too close up)
To avoid wasting blank disks you can make a test disk of the same few scenes with different amounts of sharpening. Try a long shot, mid shot and closeup as the subjecvt material also influences the eye's perception of sharpness.

?Difficulty with GET MEDIA in Premiere Elements 4; DVD import

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