Digest Credential in CUCM Application user

Hi All,
Please somebody share importance of digest credential in CUCM application user. Kindly let me know if I am not giving any credential for this, will it impact anything. Also If I am giving some credential, do i need to update anywhere in CUCM...

DIGEST passwords are only used for SIP DIGEST authentication. If the application user is not being used for SIP this is not needed. Even if it is used for SIP it will only be utilized if the SIP Trunk Security or Phone Security Profile is set to require DIGEST authentication.

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CUCM Application User - Logs

Hi,
Is there any ways to see which Application User (login to CUCM) is logged in and what time and from which ip address.. Any basic logs of these kind.
In our cucm there are around 6 application user account has created and i need to track which user account is being and from which ip address and at what time.
Any ways ..
Pls suggest.

Hi,
You can get these information and track the changes performed by any user through Audit logs.
Refer the below link for understanding.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/7_1_2/trbl712/tbtools.html#wp1115976
Regards,
Venkatesh.

Application user RMCM was found to be deleted from CUCM but agents unable to log into ACD queue was reported 2 weeks later

Hello All, During an investigation Application user RMCM was found to be deleted from CUCM as per CUCM logs but the first issue of agents unable to log into ACD queue was reported 2 weeks later following a publisher reboot, I am trying to understand what could have caused this ? The reboot obviously could not have made any changes but the logs says RMCM users deleted on 09 May but issue was reported on 20 May and in the meantime services were said to be working without interruption . Can i have some suggestion to understand this to explain customer ?

The RMCM user being deleted might not have triggered a JTAPI update on the UCCX side. The publisher reboot which restarted CTIManager would have definitely triggered the update and forced UCCX to re-authenticate with the now non-existent user.

Adding Sip Phones - "End User" Vs "Application User"

Can we use "Application User" as the 'Owner ID' & 'Digest User' when Adding a 3rd Party Sip Phone? Since our CUCM is integrated with LDAP, we cannot create new 'End User' without calling the AD Administrator.

You need an End User account. Just create a new OU in LDAP and place all of the phones there if they are not assigned to a real user. Assign a long/random password to secure the account from all other logins.

Restroring unity conneciton application users in CMBE

hi,
I think i am in a bit of a mess here, deleted the operator and undeliverablemessagesmailbox application users from cucm. unity connection now shows the operator user as as an orphaned account. Tried recreating the "operator" unity application user under cucm, but the operator account under unity connection is still not reassociating with the new "operator" application user account. how can revert back the operator account to its default configuration ?
Reassociated the undeliverablemessagesmailbox account under unity to a different user, need to change this as well and set the configuration to the way it was by deafult.
Appreciate all the help i can get.
Thanks.
Radhesh

You can have LDAP integrated users and local users on UCXN, if user was created initially by importing from LDAP, but then the user was deleted in LDAP within 48 hour that user is converted to local user. You can check that by searching the user in UCXN admin page and looking at the "LDAP Integration Status" setting on the main page.
HTH,
Chris

CUCM End User Administration

Our Helpdesk staff performs the basic functions of add/remove phones and add/remove users from CUCM. We've just upgraded from CM 4.2 to CUCM 8.5(1). We are using the integrated CUCM LDAP and not AD integration. My Helpdesk users are able to use the User/Phone Add option to create a new phone and a new CUCM End User. They are able to edit all the necessary properties of the phone and line settings. But with their current group/role memberships they are unable to change attributes of users or to be able to delete them. The only Role I can see to add them to that allows changes to End Users is Standard CCMADMIN Administration and the only User Group is Standard CCM Super Users. Both of those give far more rights than I would like Helpdesk staff to have. Am I missing something obvious to allow them to perform End User management? Has anyone else encountered this? Below are the groups/roles my Helpdesk staff are currently part of. Any help would be apprecitated.
Bryan
I've added the users on our Helpdesk to the following Groups:
Standard CCM Admin Users
Standard CCM End Users
Standard CCM Phone Administration
Standard CTI Enabled
Standard RealtimeAndTraceCollection
Which automatically adds them to the following Roles:
Standard CCM Admin Users
Stadard CCM End Users
Standard CCM Phone Management
Standard CCMADMIN Read Only
Standard CCMUSER Administration
Standard CTI Enabled
Standard CUReporting
Standard RealtimeAndTraceCollection

Bryan,
If I remember correctly, there isn't a pre-canned role that will allow for End User administration. I don't know why.
Your best bet is to create a custom Role and User Group. This way, you can give your Helpdesk exactly the access they need. The descriptions for the Role permissions are pretty self-explanatory, so it should be pretty easy to accomplish.
Steps:
1) create new role
2) assign permissions to the new role
3) create a new User Group
4) assign the new Role to the new User Group
5) assign the new User Group to the End/Application User accounts for the helpdesk.
This maybe helpful: http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/8_5_1/ccmsys/a02mla.html#wp1062944
HTH
Adam

UCCX application user and password.

Hi Team ,
Is there any effect on configuration if i change username and password by using these commands?
utils reset_application_ui_administrator_name
utils reset_application_ui_administrator_password
Actually i don't know the username and password of application user of uccx even not in the cucm enduser.

show uccx appadmin administrators command is not available on 8.5.1 version ?
admin:show uccx
show uccx cad*
show uccx components
show uccx dbcontents
show uccx dbschema
show uccx dbserver*
show uccx dbtable*
show uccx jtapi_client*
show uccx license
show uccx provider*
show uccx recordings*
show uccx servm*
show uccx subcomponents
show uccx tech*
show uccx trace*
show uccx version
admin:set uccx
set uccx cad*
set uccx provider*
set uccx trace*

Uccx application user and password.(urgent)

Dear Team ,
One of the client have forgot the username and password of the UCCX application.
I tried to find in CUCM enduser but failed as there is no proper description for the UCCX.
Can you please guide me ,how to find the uccx application user and password (i thinkg from cucm enduser).
Thanks

admin:show ucc
admin:show uccx
show uccx cad*
show uccx components
show uccx dbcontents
show uccx dbschema
show uccx dbserver*
show uccx dbtable*
show uccx jtapi_client*
show uccx license
show uccx provider*
show uccx recordings*
show uccx servm*
show uccx subcomponents
show uccx tech*
show uccx trace*
show uccx version
admin:set uccx
set uccx cad*
set uccx provider*
set uccx trace*

Cti port , cti route point, and application user

Hello,
Can someone explain the reason why we use cti route point, cti port, application user for ucce. What is the function of each one when integrating with a ucce call center?
Thanks,

I guess you are using CVP as front end VRU, where CVP treats customer with prompts and when customer chooses to talk to agent, CVP delivers call to agent with the help of the ICM.
so you need to understand CVP call flow first,like how call traverse different application(VG,CVP,ICM,CUCM) in unified CVP environment(specifically comprehensive call flow model).
then you need to do configuration walkthrough in your environment like check the dial-peer on the VG and see how call comes in, what dial-peer it matches, how number gets translated using translation pattern and where it routes (CVP,CUPS,CUSP etc)
go to next device and once again check the configuration, this is how you can determine flow of your call.
below link may help to you:
https://supportforums.cisco.com/document/6131/detailed-sip-call-flow-cvp-comprehensive-model
Regards
Chintan

Call an applications 'user exit' from a PL/SQL procedure

My question is a technical PL/SQL question related to Oracle Applications. I need to call a standard applications 'user exit' from a stored PL/SQL procedure. Can anyone tell me if this is possible and how to do it?
(i.e. I am attempting to call the AR user exit SALESTAX)
Thanks,
Michelle Dodge

Hi,
Read this thread, perhaps is there your response :
Host...
Nicolas.

When i login to MES operator resp..i get a error saying...You must setup an HR employee for this Oracle Application user...how to resolve this?

when i login to MES operator resp..i get a error saying...You must setup an HR employee for this Oracle Application user...how to resolve this?

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
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Cannot log in as an application user on Discoverer Desktop

Hi
I have Discoverer Desktop 4.1.37.00.0 on a laptop. When I try to log in as an application user, when in connect field I enter database name, I get the following error message:
ORA-12154:TNS:could not resolve service name
When instead of databse name I input connect string in tnsnames.ora file, I get another error message:
Unable to connect to Oracle Application Database:Invalid username/password
Please note that the checkbox 'oracle application user' is enabled while attempting to log in.
Secondly, in my Administration Edition in Tools>options>connections
the following settings have been done:
Connect to both standard and applications EULs
Gateway User Id (GWYUID)/Password : APPLSYSPUB/PUB
FNDNAM : APPS
Similar seetings have been done for the desktop.
Also note that I cannot even log in as a database user. The error message I receive is
'You do not have access to any End User Tables.'
The database user name I'm using to log in is the one who has created EUL(apps mode) and owns business areas in that EUL.
Can someone please guide me on this problem?
Regards,
Aparna

Hi
The solution to my problem was exactly the same: I needed to apply the patch 3201601.
This patch is available on http://metalink.oracle.com
While installing the version 4.1.48.06.00 on my laptop, as I have XP, I came across some DLL errors.
For this refer to the note 297750.1, DLL Copy Errors when Trying to Patch Discoverer Administrator/Desktop 4.1
The note is also available on the metalink.
Regards,
Aparna

How to find number of Real Applications users available in SAP R/3 system.?

Hello Experts,
How to check the Number of Real application users available in R/3 system (except system , communication users and Admin users)
Is there any TCODE to check this..
Please let me know how to do.
Regards,
Ravi Maddela

Hello ,
Thnx for the Immediate response
But Al08 or Sm04 will show only active users
I want all Real application users available in the R/3 system.
When I check few users may not login.
I want all the users available even though they were not logged in
Regards,
Ravi Maddela

Query execution is faster - as SYS user vs. application user in 11.1.07

In +11.1.0.7+ database, we have noticed execution of an application process as SYS user is faster than the application user. To quantify this execution time was 2 hours as application user and same process when executed as SYS user completed in 1 hour.
We ran tracing for this process and tkprof output showed follwoing:
OVERALL TOTALS FOR ALL RECURSIVE STATEMENTS:
_call          count      cpu       elapsed disk query current rows_
Execute 3705586 2440.49 *4294.54* 293602 21835223 23300886 3801288 <<< ==== SYS
Execute 3703285 6356.69 *8576.50* 303175 21785419 23378086 3801291 <<< ==== Application user
We have SR open with Oracle, but thought if some one knows about this issue would be great.
Edited by: dhyani on Aug 17, 2010 3:16 PM

What about the "Predicate Information" section of the execution plans - were those exactly the same? Did you use AUTOTRACE, EXPLAIN PLAN FOR, or the method that I showed to retrieve the execution plans? Where the SQL_ID and CHILD_NUMBERS displayed exactly the same? Is the STATISTIC_LEVEL set to TYPICAL for both sessions? You can check the setting in SQL*Plus like this:
SQL> SHOW PARAMETER STATISTICS_LEVEL
NAME                                 TYPE        VALUE
statistics_level                     string      typicalAs a demonstration, I will change the value at the session level and then change the setting back:
SQL> ALTER SESSION SET STATISTICS_LEVEL='ALL';
SQL> SHOW PARAMETER STATISTICS_LEVEL
NAME                                 TYPE        VALUE
statistics_level                     string      ALL
SQL> ALTER SESSION SET STATISTICS_LEVEL='TYPICAL';If the above does not show a difference, you will need to capture a 10046 trace at either level 8 or level 12 for both sessions and compare the wait events and the STAT lines in the 10046 trace to see where the additional time is being spent. Reference these two blog articles for the 10046 trace:
http://hoopercharles.wordpress.com/2009/12/01/10046-extended-sql-trace-interpretation/
http://hoopercharles.wordpress.com/2010/01/26/10046-extended-sql-trace-interpretation-2/
Keep in mind that the goal is to not change anything until we understand the problem better. Maybe, just maybe, someone created a table (or view) or two in the SYS schema (or used a table/view name that matched a SYS owned object), in a normal user's schema, or there are synonyms pointing to different tables. So, it probably would be a good idea to verify that the results are exactly the same when the SYS user executes the SQL statement and a normal user executes the SQL statement.
Charles Hooper
Co-author of "Expert Oracle Practices: Oracle Database Administration from the Oak Table"
http://hoopercharles.wordpress.com/
IT Manager/Oracle DBA
K&M Machine-Fabricating, Inc.

Database vs application users

Hi.
Please give some opinion on this:
Wich is the best approach for managing users in a typical three-tier web application, using jdbc:
A) The database has one or two users with the proper grants and privileges to manage data(eg. read_user for selects and admin_user for inserts deletes and updates) In addition, there is a table with all valid application users. The third tier will connect to the database as one of the users, depending on the system login user, via jdbc. When someone new registers on the site, a new row is added to the users table.
B) Database users are also application users. So, when someone new registers on the site, a new database user is created with the proper privileges. No need for users table because application user equals database user.
I know A and B have different security approaches, but appart from that, what are the benefits/drawbacks of each implementation ?
When is one better than the other ?
Thanks a lot.

If you see any Major/big application , username , password maintian on application level (not on database level). use DBMS_OBFUSCATION_TOOLKIT to store encrypt passwd in table.
Check following link for, How to store a password
http://asktom.oracle.com/tkyte/Misc/Passwords.html
http://www.dbazine.com/oracle/or-articles/hordila10
Cheer,
Virag Sharma
Message was edited by:
virag_sh

Digest Credential in CUCM Application user

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