Digital Booklet Not Opening

Hello,
I just downloaded "Weekend in the City" by Bloc Party and when I open the digital booklet, Preview will open, but nothing is viewable. Is this a common problem?
Thanks!

Does the post from James here help?
http://getsatisfaction.com/apple/topics/whycant_i_view_digital_interactive_booklets_in_itunes7

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Digital booklet not opening in acrobat reader 9

Has anyone had a problem with opening digital booklets? File is PDF, but when I try to open it says the file is not supported or not properly decoded? Any ideas?

Does the post from James here help?
http://getsatisfaction.com/apple/topics/whycant_i_view_digital_interactive_booklets_in_itunes7

ITunes digital Booklet not working

When I purchased AMOK by Atoms for Peace, I noticed that the digital booklet was not working.
The file “Digital Booklet - AMOK.pdf” could not be opened.
It may be damaged or use a file format that Preview doesn't recognize.
Now of course I have Adobe reader installed, but I didn't think much of it at the time. Then I purchased a new macbook pro retiring my old black Macbook. I have Adobe reader installed, but have the same problem when I downloaded the album off of iCloud.
Could this have been a mistake on the upload of the album to iTunes by the digital manager of Atoms for Peace? Or I am missing something?
Not really a big deal, but I thought I should reach out and see if anyone has/had this problem.

Digital booklets are nothing but PDF files, that should (theoretically) open in any normal PDF viewer. (Interactive booklets, on the other hand, are Flash/Quicktimes files that have all kinds of fancy features but can be more buggy).
You might want to try to open the PDF file in a different viewer, to make sure that it's not a problem with Acrobat. If it won't open in any viewer, your best best is to contact iTunes Support about the bad file.

HT203433 I bought a cd today, and the digital booklet came with it, (Of course). But when I click on the digital booklet, it opens up in Microsoft Words with no pics/lyrics/artwork. Instead, I get like 200 pages of a bunch of Gibberish letters/symbols :

Anyone else have this problem and know how to fix it???
Please and thank you, in advance
It's not on iPod, it's on the computer labtop that this is happening. Figured it prob wouldn't work on an iPod

Hello fellow iTunes users. My issue is related to the one above.
I can successfully download the digital booklet included with Taylor Swift's Red Deluxe album, but when I try to open it in Adobe Reader (and the pdf reader included with Windows 8), the following error screen appears:
I have tried to re-download the file several times - and on a different computer. Is Apple aware of this issue and, if so, is there a fix for it? Both are using Windows x64 versions. One is running Windows 7, the other running (the truly awful) Windows 8.
Many thanks.
p.s. I upgraded to iTunes 11 before this purchase and I find iTunes 11 to be a marked improvement on v10 and the only reliable media player that I am able to use on Windows 8, so congratulations Apple for doing a better job than Microsoft when it comes to Windows 8 compatibility, lol!

Converted iTunes Digital Booklets not syncing to iBooks

I have followed the instructions for converting my Digital Booklets in iTunes from "Music" items to "Book" items. That places them in the Books section of my media. When I connect my iPhone 3GS (running iOS4 and iBooks installed) I go to the Books tab and check the box for "sync all". None of the Digital Booklets sync. I have one iLounge Buyers Guide PDF that syncs just fine. I go back and "sync only selected" and select a handful of Digital Booklets. Still nothing. Is anyone else trying this yet? Anyone have any luck? Maybe someone else is having this issue.

I never figured out why this didn't work as simply as the support article made it sound. But, I did find out a way to get them in. I had to do a spotlight search for "booklet". Then I separated the booklets in iTunes by doing a "booklet search there as well. Once I was sure I had all the files in my spotlight search, I deleted all the booklets from iTunes...BUT KEPT THE ORIGINAL FILES. Then I dragged the files from my spotlight search back into iTunes. Then they all synced over to my iPhone/iBooks.

How do i get a digital booklet back on iTunes?

I purchased some albums a few months ago and then transfered the booklets to my ibook but a few weeks ago i had some troubles with itunes so i re-installed it and now i dont know where my booklets are... any help?

Whenever I lost my Digital Booklets, I opened up my iTunes store, clicked on the "store" option next to "controls" and "help" and clicked "check for available downloads" and it immediately picked up the digital booklets I'd been missing and downloaded them. Hope this helps.

Black Sabbath "13" Digital Booklet pdf Will Not Open in Adobe Reader

I recently purchased the new Black Sabbath 13 (Deluxe Version) album in iTunes and the pdf digital booklet will not open in Adobe Reader. I only get errors saying the file is either not supported, or is damaged. Any suggestions?

Hi JustSumDude,
Thanks for visiting Apple Support Communities.
You may want to try deleting the digital booklet and downloading it again. This article explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you're still not able to view the pdf, you can report an issue with the item by using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

I bought an album that comes with a digital booklet but the file won't open as it said that 'file is damaged or not supported by Preview'

I just bought the album Everybody by SHINee and it comes with a digital booklet. However, when I try to open the booklet,
Can anyone help me with this?

Assuming other digital booklets and general PDF files open normally...
Delete the current copy from your library, Don't hide from iTunes in the Cloud if prompted. Close iTunes, Reopen. Look in iTunes Store > Quick Links > Purchased > Music > Not on this computer, download if available, otherwise go to your account and use the "report a problem" links to contact the iTunes store support team and explain the problem.
tt2

Digital PDF Booklets NOT Appearing In My iTunes Library For Some Reason....

The title pretty much says it all. Had restored my iTunes music files to a new computer along with all the music and any digital PDF booklets that I had. Trust me the PDF booklets are successfully imported on my new pc but for some reason I am having a devil of a time getting them to show up in the iTunes lib. I purchased a new album that had it's own digital booklet and THAT booklet HAS shown up in my lib but for some reason the rest of my digital booklets just won't. Even when I go to the folder in which they are stored and double click on them. They open, but I thought that maybe doing so would automatically add them to my iTunes lib but this is not the case. They ARE on my hardrive, and they DO open up easy enough. Thing is for whatever reason known but to God himself they will NOT appear in my lib. Does anyone have ANY clue as to what I should do?

PDF files don't carry a tag so if you reimport them all you get is a title. In fact now that iTunes supports PDFs for iBooks they might even default to being categorised as Books (if so, change the Media Kind to Music) otherwise they're likely to be hiding down in the Unknown Artist/Unknown Album section. The iTunes "form" for digital booklet names is *Digital Booklet - <Album>* so if you type "Digital Booklet" in the search box all should be revealed. You need to edit the properties for each one with its Album, Artist & Album Artist so that it can then appear listed with the album it belongs too.
tt2

Why won't LP digital booklets open?

hello,
i can't seem to be able to open digital booklets when downloaded with the album.
I've installed Adobe reader and Ibooks, tried to open the file from folder location, and even deleted the booklet and redownloaded.
any advice please?
cheers
sonik

Are you getting a corrupted file message, and how are you downloading them ? With the U2 booklet I could only open it when I downloaded it from Purchased, not via the cloud icon in the Music part of my iTunes library (i.e. if you have 'show iTunes in the Cloud Purchases' ticked on the Store tab in iTunes > Preferences).
Try deleting the booklets from the Music part of your library. Then go into the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and try redownloading them from there and see if you can then open them.

Problem opening digital booklets

Just purchased and downloaded an album from iTunes yesterday and all went well except I cannot open the digital booklet. I get an error message, "Preview couldn't open file. It may be corrupt or a file that Preview doesn't recognize".
The booklet is a pdf file which I've opened numerous times on my Mac without issue. I also copied the booklet to my desktop and attempted to oped directly with Adobe Reader and I get the error message, "There was an error opening this document. The file is damaged and could not be opened."
Anyone else experience this problem? Any help is appreciated.
Thanks

Does the post from James here help?
http://getsatisfaction.com/apple/topics/whycant_i_view_digital_interactive_booklets_in_itunes7

I downloaded a CD with a digital booklet and the booklet won't open.

All of the songs will play, but when I try to open the digital booklet, it says "The file could not be opened. It may be damaged or use a file format that Preview doesn’t recognize." Any ideas on how I can view this? I paid for it so I'd like to be able to use it.

Hey there Emily,
It sounds like you downloaded the digital booklet and it will not open. I would suggest you delete the file from your iTunes library, and then re download it from the iTunes store with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Thank you for using Apple Support Communities.
All the very best,
Sterling

Unable to open new itunes album digital booklet

I just downloaded a new album in itunes that came with a digital booklet, but I can't open it on my mac pro in either Adobe or Preview, from itunes or from explorer. Doing so prompts an error msg saying the pdf is not a supported file type or has been damaged.

Try the following:
Right click on the booklet and click "get info" → go to "options" tab → on the drop down menu "Media Kind" switch from "Music" to "Book".
I contacted apple support to deal with this, but unfortunately on my side, this option was grayed out. Maybe yours will be different.
They escalated my case to level 2 support. If i receive a response, i'll let you know all how it was resolved.
Good luck!

ITunes store-bought Digital Booklet won't open

I downloaded Avenged Sevenfold's Hail to the King Deluxe Version and the .pdf file Digital Booklet won't open. Adobe Reader says the file is damaged, is there any way to get around that?

DIgital booklets are not available for repeat download or I would suggest you simply delete and get a fresh copy. Instead use the "report a problem" links in your account history to contact the store support team. Hopefully they can requeue a working version for you to download.
tt2

My digital booklet won't open

So I bought Lady Gaga - ARTPOP on iTunes and it downloaded along with the digital booklet and it opened fine and then it started downoading the album again so I delteted the newly downloaded songs but I deleted the old digital booklet. The new one has the iTunes LP icon and theres a box that says Play iTUNES LP but when I click it or double click the Digital booklet, it takes me to adobe reader and says it couldn't open the file because it's either an unsupported file or it is damaged, which is confusing to me because it is actually a PDF file. I uninstalled the software and re installed it, I deleted the digital booklet file and downloaded it again, I even tried an online PDF repair site and still it said it wasn't the correct file type. In the store it has the normal Digital booklet icon and says purchased but when I go to library and have it on "Show music in the cloud" it had the iTunes LP icon. I'm really confused and fustraited, can somebody please help me with this? thanks.

I've had the same issue. Running on a Windows 7 PC, ITunes 11.1.3.8. I had some initial issues with Album Art and have now noticed that none of my Album Booklets are displaying in ITunes as they used to. I get the same corrupt message as others have mentioned.
Like crsmoke above I can go to the file and open it, but should I have to.
I refer to the album art above as when I upgraded to IO7 and Itunes 11 I lost about 20% of my album art. In order to restore it I had to open each album, delete the image off of a single track and download the art for that track and then copy and paste it onto each album!
I love my Apple products, but why do we accept the issues, find workarounds and think it's OK? If you went to a restaurant and ordered a steak and they brought you chicken, you would not go into the kitchen and fetch your own steak and put it on your plate, but that is exactly what Apple seem to expect of us.
@apple please fix these bugs that are purely down to your poor QA process and rushed release, as much as I look forward to the next Apple product (I can't wait to download the new SW whenever a release is announced) I am becoming more and more disillusioned with the weakness of the product and the amount of unneccesary work it takes to get it to work properly.
I recognise that this is turning into a rant, but feel like Apple's opinion is that we'll put up with a sub-rate product because it's an Apple product.

Digital Booklet Not Opening

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