Digital copies won't play on Apple TV

When I try to play digital copies of DVD's with an itunes voucher code they will play on the computer. However when I try to play them on Apple it says authorisation of computer is needed within itunes even though the computer is authorised for Apple TV. Can anyone tell me why. If I play the movie in itunes on the computer I can then stream to the Apple TV but it will not let me play it the other way around.

I’ve been having the same issue’s [AirPlay / HomeSharing not working or working intermittently] after some digging and testing I found that this worked…please note I made the change 1 hour ago and things are still working.
Steps to Fix:
Login to the Router
Select Wireless settings
Change the “Wireless Mode” change it to 11G only. [Default is mixed mode]
Power off your computer[s], Apple TV and all other connecteddevices [wireless/wired].
Unplug the power on your router and wait 20 seconds…then plug it back in.
Once the router is full started up [5 min]…now turn on all your connected devices such as computer[s], Apple TV and all other connected devices[wireless/wired]
You should now be able to access Airplay as well as HomeSharing.

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