Digital copy of a movie i put the code in for is not showing up. HELP!!!

i used a code to  get a digital copy of a movie and it not showing up on my movie and it wont let me use the code again. what do i do?

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  • HT1539 What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
    So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

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    I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?

    Hi,
    Try the following steps:
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    2. Try the Microsoft Fix it in this kb to remove previous install completely:
    http://support.microsoft.com/kb/2739501/en-us
    3. Reboot.
    4. Try installing again.
    This seems helpful on the issue.
    As always, thank you for your suggestion, Don:)
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    I just registered my digital copy of a movie on IOS. How can I watch this movie??? Lost

    you can import that file in itunes, verify it plays, then attempt to sync to ipad with itunes. I have had limited success, cause some of the versions will not transfer.

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    While downloading a digital copy of a movie from Universal website, download was interrupted.
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    Hello, tomyango. 
    Thank you for visiting Apple Support Communities. 
    Since a Digital Copy download is attached to your Apple ID, the best option would be to delete the movie that is giving you an issue and redownload it via the iTunes Store past purchase option.  I have included a couple articles that will show you how to process these steps.
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/ht3842
    Download past purchases
    http://support.apple.com/kb/ht2519
    If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content.  I have included the steps on how to let them know.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Jason H.

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    I just purchased the hunger games on blu-ray with digital copy. when I try to download the HD digital copy it gets to about 80% compete then stops with a download error (-50). What is that how do I fix?

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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    There is no alternatives to click and get it. I bought the blu ray a while ago but just got my mac and want it on the cloud. It is the dark knight DVD digital copy. Anyone have a similar issue and resolve it. I put the code in exactly like it is written in the case.

    Thanks hatstead  - I'd rather not change my ID email as we vowed to stop having 10s of different emails and passwords, but keep just 2 or 3 - and (idiotically) they are all @ this domain.
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    Start here:
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