Digital copy - Reinstall from DVD?

I purchased a digital copy of Photoshop elements and premiere over the holidays (haven’t got back to it for a few months) but returned it and purchased the DVD (wanted a hard copy) now it does not seem to be working right.  I have three questions.  1.  Do I have to put in the new serial number somehow or do I have to reinstall it?  2.  If I reinstall it do I lose the keywords, slide shows and other work I have done?  3.  What is the best way to proceed to make sure I have everything installed as it should be?

Operating system?
I don't understand exactly what problem you're having and what you want to do.
Ken

Similar Messages

  • HT1539 Digital copy transferred from DVD has no audio played back via Apple TV

    I have successfully redeemed and transferred the digital copy from a DVD into iTunes. Both the video and audio play perfectly when I play the .m4v file using QuickTime Player. The video plays perfectly, but there is no audio when the movie plays via my Apple TV. My TV is not muted. Every other file in my iTunes library, including movies and music and no matter the source, play back with audio just fine. The only file that doesn't play with audio via my Apple TV is this digital copy that I redeemed and transferred into iTunes. Any idea what my problem might be?

    Apple Support Communities solved my problem thanks to member Winston Churchill.
    My digital copy of Skyfall transferred from the DVD into iTunes and viewed via my Apple TV on my HD TV would display the video with great clarity and resolution but the audio would not play.
    Per his suggestion I visited the Settings icon on my Apple TV. I changed the "audio out" setting from "auto" to "16-bit" and this fixed my problem.
    Thanks to Mr. Churchill for solving my problem with his brilliant suggestion.

  • HT204370 Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source downloaded to?

    Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source (e.g., Macbook Pro) downloaded to?

    I'm running Windows 7 RC on my iMac. This was downloaded from Technet when it was available. The disk image I downloaded was then burned to a DVD-RW for the installation.

  • My mac air died, after i reinstall from dvd drive, when i boot up again, i saw a prohibit sign showing up on the screen, then get to my logon screen.  After logon, it takes very long time to load any application.  pls help

    my mac air died, after i reinstall from dvd drive, when i boot up again, i saw a prohibit sign showing up on the screen, then get to my logon screen.  After logon, it takes very long time to load any application.  pls help

    OK. If you believe that.
    When the disk is starting to die it can be bad for a moment and then be good for a while. If there was no problem while you were checking it of course it shows up good.
    I tell you those are the signs of a disk that is about to die.
    Allan

  • Hello.... I already loaded logic 9 on my laptop hard drive... I would to load all the samples and loops on an external drive... Do I need to reinstall from DVD's or can I drag and drop?

    Hello.... I already loaded logic 9 on my laptop hard drive... I would to load all the samples and loops on an external drive... Do I need to reinstall from DVD's or can I drag and drop?

    Thank you.... Would you know where they would be on my hard dive? Are they all together?

  • Copy photos from DVD to Mac?

    I would like to copy photos from DVD to Mac computer anyone know how to do it.

    If the DVD was made on a Mac and they're JPEGs they should openable in Preview from the DVD. If so, just select them and drag them into a new folder to copy onto your hard drive. If the Mac doesn't recognize the DVD and it doesn't mount in the finder window or on the desktop, I'd say you're out of luck. But there are work arounds possible and too many to discuss without knowing a lot more about your setup and the DVD.

  • I loaded a digital copy of a dvd which I bought to the itunes library.  It shows in the Library on the computer, but how do I get it on the Ipad?  Help!!!

    Not sure if I am doing this correct.  I uploaded a digital copy of a DVD movie to the itunes library.  How do I get it to the Ipad?  Please help, I have been trying for over an hour.  Thank you.  Garry

    Select the movie to sync (click in box next to the name) in the movies tab in iTunes while your iPad is connected to your computer, with iTunes running and then sync the movie to the iPad.
    Make sure you are using the correct iTunes account when you sync as well and that you have authorized your computer.

  • IWork won't reinstall from DVD.

    I recently had a hard drive die. It was promptly replaced and most things work fine, though there was some weirdness with my Time Machine backup. My iWork wouldn't reinstall from Time Machine, nor will it reinstall from the disc. Te disc drive works for other discs and the disc is readable in other computers. But, when I put the disc in my MacBook Pro, the computer thinks about it for a bit then the disc pops out.
    I thought I could download it from the web and put it in my serial number, but it won't work. What I thought was the serial number, from a sticker on the box below the barcode, was rejected and it told me if I had a box to install from the DVD, or that I could buy a serial number online.
    I've got a temporary workaround with the trial version, but that will stop working in a month.
    Thanks,
    Don

    I hate when this happens! I know the disc can be read in other computers but still, take a look at the underside for fingerprints and/or scratches. Some drives are more finicky than others. If nothing else there are two possibilities and I know the first one will work. 1) Contact Apple to arrange a replacement disc.
    Since the disc works in another computer you might try a) copying the disc (use Disk Utility). I've resurrected many discs this way. b) installing the programs on the other computer and then copying the iWork folder to your computer.

  • Intel Mac Mini crash.  Restore from TimeMachine failed.  Reinstall from DVD failed

    I am at a loss.  My Mac Mini (Intel 2.53ghz, 10.6.7, 4gb RAM) froze today.  Mouse would still move the cursor, but nothing responded.  After letting it go for perhaps a half hour, waiting for a chance to get control back or to perhaps relaunch Finder, I gave up and turned it off by holding down the power button.  On reboot, it would not make it past the startup screen.  I inserted the restore DVD that came with this Mac Mini, it booted from the DVD and I tried reinstalling OSX 10.6 from the DVD.  It proceeded to around 30% install and crashed.  I turned it off again, started up again form the DVD, and went into Disk Utility.  I verified the internal HD and it had no errors and nothing to repair.  This time I went directly to a restore from my TimeMachine backup.  (I had actually installed one new program today, and in case that program was the issue I chose a restore from the morning a few hours before that new program was added.)  The restore progressed to 86.6%, then crashed.  I saved the installer log to an external drive.
    I took a few hours away from it, but came back after a few hours.  I attempted to boot from the DVD again, and it would not get beyond the Apple sreen.  I turned it off by holding down the power button, unplugged the power supply, and searched online for around 30 minutes.  After finding little online, I booted from the DVD again, this time succesfully, and am currently running a TimeMachine restore again which I started after I began typing this entry because, honestly, when I started typing this I didn't think it would boot from the DVD again.  At the moment, the resotre is at 12.7%, but considering it crashed at 86.6% last time, I'm not too hopeful.
    Any thoughts or advice?  I'm not totally freaked out as I keep all documents on two external drives and backed up, in addition to having a 2tb TimeMachine drive with this system, all connected by fw800.  But... it's not like I don't want to get this Mac Mini working again.  It's from November 2009 an I don't have Apple Care for it, which I suppose means they'll charge me a fortune if I take it in.   (I'm grateful to have this 11.6" MacBook Air to work on.)
    Until Disk Utility told me that the internal drive was okay, I was thining I should try sticking a new hd inside and reinstalling from there.  Not sure what to do if this TimeMachine restore fails.  (at 18.5% now.)
    My thanks to any who read this.

    Thanks for responding.  I forgot to come here and delete this thread.  As it turned out, I switched from trying to use the OSX Install disc that came with the Mac Mini and instead used a Snow Leopard retail dvd.  That disc worked perfectly.  Pretty disturbing that the dvd that came with the computer would not work, while a store bought one worked.  Glad I bought a retail version of OSX to hackintosh a dell mini or I wouldn't havebeen able to fix this.

  • Playing a digital copy of a DVD on my ipod.

    I bought the movie "Wanted" on DVD. it had a digital copy with it that said it would play on my ipod. well i got the video on my ipod but when i go to play it it says "This movie could not be played." has anybody had this problem or does anybody know how to fix it?
    Message was edited by: jnutz19

    jnutz19 wrote:
    I bought the movie "Wanted" on DVD. it had a digital copy with it that said it would play on my ipod.
    Hmmm... this is news to me. I didn't know that movie studios were providing a digital copy along with a DVD playable on an iPod. Can anyone provide a reference to this?

  • Is 'digital' copying immune from quality issues?

    Hello!
    This is something I've been thinking about ever since I started 'cloning' and making backups to my external HD. Is cloning (and backup) an EXACT copy - in terms of quality - as the original? You know - when you record from an audio cassette the copy is never going to be 100% the quality of the original right? And every subsequent copy from that copy will deteriorate further and so on. It's the same thing with taking photocopies - the copy never looks as good as the original. And if you were to photocopy the copy, it just gets worse, right? Now that's the problem with 'analog' reproduction, but can the same thing happen with digital reproduction? Or is it totally immune?
    Would love to hear some informed answers on this. Thanks.
    Cheers, Steve.

    Restoring a starup disk from a clone should work OK provided the disk it was cloned from didn't contain any errors or incompatibilities: it's probablyl safer fo do a clean install of everything - if you can - but of course it's more time-consuming. However the issue here isn't the accuracy of the digital coping process, but what state the clone itself is in.
    As to JPEGs and MP3s: when the file is created from the uncompressed original the process throws away some of the information. If you make a direct digital copy of the compressed file the copy will be exactly the same as the file it was made from. However if you open a compressed file and then re-save it you run the risk of throwing away even more information -though on the whole it doesn't seem to make a lot of difference as long as you stick to the same process - i.e. don't open an MP3 file and then resave it as AAC, for example. I don't know how serious the results would be, but it's worth avoiding where possible.

  • How to import/copy songs from DVD storage to iTunes Library

    My PB harddrive had a major failure resulting in total data loss. I have all my Itunes music copied to 5 DVDs (roughly 22g or 12 days of music). How do I get these back into my iTunes music library? I have tried:
    a) drag & drop copy from DVD (desktop folder) to harddrive/users/myid/music/iTunes/iTunes Music folder. This results in a transfer, but on opening iTunes, none of the music appears in the library. I tried "Advanced->Consolidate Library" but nothing happens; still no songs in the Library.
    b) drag & drop copy from DVD (desktop folder) to new desktop folder and then to consolidate library. Again nothing.
    If I go to the folder and double click on any mp3 file, the song starts playing in iTunes, and is added to the library. BUT, it is impractical for me to click thru every song (>4000 songs).
    HELP

    There are 2 ways to go:
    #1 from itunes Menu - File choose "Add to library..." then select your DVD/tracks
    #2 launch iTunes, drag+drop those tracks onto "Library" in iTunes' left column beneath "Source"

  • Copying files from DVD?

    I have a wedding DVD with some dance clips on it, I don't want to copy the entire DVD, but just want to copy the dance clips from the DVD on to my imac as a media file, what is the easiest way to do this?
    Please someone help because I have to return the DVD back to my friend, thanks.

    No need to import the entire dvd. I suggest you use this to first convert to QT file that can then be used within iMovie or iDvd (your choice):
    http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.products.htm
    Keep in mind that a dvd is normally considered a finished product (not to be edited thereafter). Hence, you may experience some loss in quality when converting back to QT since these files have already been compressed at least once into mpeg-2 format.
    You can give the trial version a shot prior to purchasing (just to see if the app will indeed work for what you want it to do). Hope this suggestion helps but if not just come on back.
    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software / products that may be mentioned in this topic. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information above at your own discretion.
    Message was edited by: SDMacuser

  • Star trek digital copy disapeared from itunes impossible to reload

    I recently wanted to install on my ipad the digital copy of StarTtrek. I found out it had been removed from iTunes and I was enable to install it back.
    Any suggestion?

    Here's what worked for me: I had to click on the "store" menu at the top of the screen, click "deauthorize computer" (meaning disconnect my itunes account from this computer) then when it had been deauthorized click "authorize computer" and the movie started playing. I also had to download Direct X but that was because I had no sound..
    Hope it helps. I know how much of a pain it is to scroll through questions exactly like yours that nobody's answered.

  • Have just upgraded to Lion and can't use Logic pro 9 .1.5 or Mainstage.Keep getting message : L P 9 app cannot be used on this computer.Also can't reinstall from DVD.Any idea's.

    Have just upgraded to Lion and can no longer use some apps namely Logic pro 9.1.5 and Mainstage ,Also can't reinstall them from DVD ,any idea's.Plus also locked out of Terminal by Administrater{Me}.

    Maybe the real Logic cracks in the Logic Studio Forum https://discussions.apple.com/community/professional_applications/logic_studio can answer/help.
    Stefan

Maybe you are looking for

  • How can I cope iPhotos from one to another user on the same mac

    How can I copy my iphotos from on user to another on the same mac?

  • Need help in converting numbers to Italian text

    Need help in converting numbers to text in Italian language. I want to knw is there any method other than SE63 to translate these text in one shot. I have tried with LSMW also (as the sheet is in XLS format ).Plz reply if anyone is aware of this ..

  • Why can't iMovie on iOS create portrait movies?

    If I take a video on my iPhone in portrait mode and then import it into iMovie for editing, iMovie always crops it. Why can't iMovie on iOS create portrait videos? Splice can create portrait videos!!! Martin

  • Write records to file???

    i know how to write lines of information to a file and output them but how do you go about writing records in one file and then retrieving them for use within a program, if someone could help by posting some simple code, or explain where i could find

  • Application manager doesn't show up - Windows 7.

    Had it installed before, including some Apps, everything worked fine. Since a few weeks I was experiening some issues with my computer, so I thought the dissapearence of the desktop cloud resulted from this. I bought some new hardware components, act