Digital Copy supplied with BluRay doesn't download properly...

BluRays such as Sherlock Holmes, Hulk, and Star Trek come with a Digital Copy disc and code. You put the disc in, enter the code at the iTunes Store, and it begins to download. When the download queue shows it is completely downloaded, it just keeps "downloading", even though it's done. Then it either doesn't show in my Movies tab, or worse, doesn't show in my sync tab for movies, which is why I downloaded it in the first place. Any iodeas to solve?

I checked the Event Viewer and it said that WinPcap packet was missing. I installed it and tried once more, but no luck. This time Windows Management Instrumentation (MSI Tools) was missing. Tried to install it but failed with Error 1722. Solutions on that problem seems very complicated to me as an normal pc user. Not sure if I'm on the right track.
Are these Tools really needed for downloading my apps from Adobe?
Bjorn L

Similar Messages

I have loved my iPad 2 all these years, until the ios8 update. Now it is as wonky as any android device. Slow, freezes, doesn't download properly. so sad.

Not a question, just a comment. I have loved my ipad 2 for several years, but now with the ios8 update it is as wonky and irritating as any android device. Slow, freezes, doesn't download properly weird things pop up-so sad. Is apple losing its edge?

I suggest you start a new question that gives a good title to a specific problem. Then in the body of the thread describe the problem in detail, tell us what steps you have tried so far to correct the problem, what happened, and what error messages you received.

Digital Copy Problem with iTunes Account.

I just purchased a movie with a digital copy disc and unknowingly downloaded the copy of the movie using another persons iTunes acount. when i figured this out i tried to redownload the movie and it won't redeem the code. is there anyway i can get another code or copy of this movie so that i can use it under my own account?

Sorry but no, not without buying another copy of the DVD.

Watching a digital copy dvd with itunes

I downloaded a digial copy of a dvd to itunes, but it will not allow me to play the dvd. I entered the code and it looks like it downloaded correctly but there is "!" symbol in the far left column. How do I get the dvd to play now?

Sorry but no, not without buying another copy of the DVD.

Firefox doesn't download properly

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
*http://kb.mozillazine.org/Unable_to_save_or_download_files
*browser.download.manager.scanWhenDone

Wireless keyboard with Marvicks doesn't work properly

It's not easy to post this article due it's Marvicks (?) / Apple wireless keyboard problem.
Once I'm at home, I use my MBP like a desktop by connecting with Apple wireless keyboard/mouse. Works Great!
Since a while, I updated to Marvicks with great experience, but my wireless keyboard doesn't react on some uppercase keys. So, what I can do is: switch to caps-lock then type the missing key or type on MBP keyboard to get "T".
Look to here and you will find which uppercase letter doesn't work:
(use only with right-shift combination) aAbcCdDeEfFghHiIjJkKlLmMnNoOpPqQrRsStuUvVwWxXyYzZ.
(use only with left-shift combination) aAbBcCdDeEfFgGhHiIjJkKlLmMnNoOpPqQrRsStuUvVwWxXyYzZ.
Don't work letters/function:
(right-shift combination) B, G, T
(left-shift combination) T
"fn+delete"
Further, I have "Pinyin - Simplified" language installed. During Chinese input, I need switch to normal alphabet by activate "caps lock". This is an Easy and fast way to toggle between Chinese - English input. (much convinient than Language switch via mouse clicks).
My older OS (Leopard, S.L, Lion) works well, but Marvicks interpret differently. Once "caps lock" and I navigate with cursor keys, sometime it convert my typing into e.g.: "\[34334" (this is not the exactly right sample, due I can't simulate this at this moment), something like that. It looks like the "Escape sequences"
This is frustrating when I write my document without looking to the display regularly.
Please help with thanks!

Martindorcom wrote:
It's not easy to post this article due it's Marvicks (?) / Apple wireless keyboard problem.
Why don't you use the MBP's internal keyboard? Does it also not work right?
Have you tried another external keyboard? If not, you should do that. If it works OK, then you need to replace the one causing all this trouble.

HT1391 Where do I find audiobooks that I have purchased in my itunes account, and what do I do if an audiobook doesn't download properly?

I recently purchased an audiobook from itunes. It had three parts, but only the last two downloaded correctly. Whenever I click on part 1 it begins at chapter 10 and the title changes to part 2 of 3. How can I fix this? Also, is there a place in my purchased area that holds audiobooks? I know how to download music and apps, I just cant find purchased audiobooks,

Audiobooks are currently a one-time only download, so they won't appear in the Purchased link for re-downloading, so you will need to contact Apple. Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

My Macbook Pro with Maverick doesn't work properly when I restart it.

Hello,
I updated my O.S to Maverick in my Macbook Pro and this doesnt work properly with my wifi device BEAREXTENDER 1200.
I got this error when try to restart my computer.
I need some help : (
Thank u
Anonymous UUID:       2978698B-71D7-C168-62D2-BD94545F8053
Thu Dec 5 13:40:36 2013
panic(cpu 0 caller 0xffffff80040dc19e): Kernel trap at 0xffffff8004050944, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000005bb7000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff801999efd8, RCX: 0x0000000000000000, RDX: 0xffffff80046cb940
RSP: 0xffffff80f4bfba00, RBP: 0xffffff80f4bfba30, RSI: 0xffffff801999e000, RDI: 0xffffff8006bdd360
R8: 0xffffff80046d2b30, R9: 0x0000000000000000, R10: 0xffffff80f4bfb990, R11: 0x0000000000000009
R12: 0xffffff801999e008, R13: 0x0000000000000000, R14: 0xffffff801999e000, R15: 0xffffff8006bdd360
RFL: 0x0000000000010246, RIP: 0xffffff8004050944, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f4bfb690 : 0xffffff8004022f69
0xffffff80f4bfb710 : 0xffffff80040dc19e
0xffffff80f4bfb8e0 : 0xffffff80040f3606
0xffffff80f4bfb900 : 0xffffff8004050944
0xffffff80f4bfba30 : 0xffffff800405151a
0xffffff80f4bfbb10 : 0xffffff80044836e6
0xffffff80f4bfbb30 : 0xffffff7f859ad608
0xffffff80f4bfbb60 : 0xffffff7f859959b7
0xffffff80f4bfbb80 : 0xffffff800444c3d3
0xffffff80f4bfbbb0 : 0xffffff800444c24d
0xffffff80f4bfbbd0 : 0xffffff8004461e74
0xffffff80f4bfbbf0 : 0xffffff8004490e44
0xffffff80f4bfbc70 : 0xffffff8004490477
0xffffff80f4bfbcb0 : 0xffffff800449020a
0xffffff80f4bfbd10 : 0xffffff80044917dc
0xffffff80f4bfbd20 : 0xffffff7f84a7172a
0xffffff80f4bfbd40 : 0xffffff7f84c30b46
0xffffff80f4bfbd80 : 0xffffff7f84c305b6
0xffffff80f4bfbde0 : 0xffffff7f84c26980
0xffffff80f4bfbe20 : 0xffffff7f84c293a9
0xffffff80f4bfbe70 : 0xffffff800449fe19
0xffffff80f4bfbf00 : 0xffffff8004498b6b
0xffffff80f4bfbf20 : 0xffffff800404a15a
0xffffff80f4bfbfb0 : 0xffffff80040d6aa7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7f84a5d000->0xffffff7f84abbfff
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f846ba000
         com.apple.driver.AppleUSBHub(650.4.4)[1229941E-4CB9-3F57-B0A6-4A0AD595025D]@0xf fffff7f84c24000->0xffffff7f84c3afff
            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7f84a5d000
         com.Ralink.driver.RT2870USBWirelessDriver(4.2.5)[EFF2AF46-F4BA-4385-137E-84630B 6FD95B]@0xffffff7f85994000->0xffffff7f85a2bfff
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f856fc000
            dependency: com.apple.iokit.IOUSBFamily(650.4.4)[972D3024-AF9C-3E09-A9EC-D9AB2A559B38]@0xff ffff7f84a5d000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000003e00000
Kernel text base: 0xffffff8004000000
System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
System uptime in nanoseconds: 6704494044889
last loaded kext at 4782368779468: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8559b000, size 20480)
last unloaded kext at 4972309781655: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8559b000, size 16384)
loaded kexts:
com.Ralink.driver.RT2870USBWirelessDriver          4.2.5
com.apple.driver.AudioAUUC          1.60
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AGPM          100.14.11
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleIntelHD4000Graphics          8.1.8
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.driver.AppleThunderboltIP          1.0.10
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleIntelFramebufferCapri          8.1.8
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.SMCMotionSensor          3.0.4d1
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleSDXC          1.4.0
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleUSBXHCI          650.4.3
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.iokit.IOSurface          91
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOAcceleratorFamily2          98.7.1
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
com.apple.driver.AppleUSBMultitouch          240.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.driver.AppleThunderboltNHI          1.9.2
com.apple.iokit.IOThunderboltFamily          2.8.5
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Network Service: Thunderbolt Ethernet, Ethernet, en3
Serial ATA Device: APPLE SSD SM128E, 121,33 GB
USB Device: Hub
USB Device: 802.11 n WLAN
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB Receiver
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

The panic was caused by the Ralink device or its software. I suggest you disconnect the device, back up all data, and then remove the software according to the developer's instructions.

How do I redeem my digital copy when my new mac doesn't have a disc drive?

I just bought a dvd with digital copy but my Mac doesn't have a disc drive. I have the redemption code but can't load the disc to redeem it like it asks. TIA

You need to purchase an external CD/DVD drive which can read/write to/from the media and is compatible with a computer. I don't own a PS3, but from what I just saw on their website, I don't believe that would be compatible.

Redeemed digital copy and it's downloading slow

I purchased The Hunger Games and redeemed the digital copy, but when i went to download it itunes says it'll take 15k+ hours! HELP (btw the hours remaining continues to rise as I type this....heres a screen cap

I wish it should say days instead:
230 KB of 2.01 GB - About 650 days and 9 hours

Is Fox Digital Copy available in Sweden through iTunes?

After being bouncing mails back and forth with Fox Digital Copy Support the last days and still not got any reply to the simple question "Is Fox Digital Copy movies available for iTunes users in Sweden" I thought I could as for any finding here.
If you visit the Fox Digital Copy web-site http://www.foxdigitalcopy.com/ and check US, UK and Australian they all say that iTunes and Apple devices are supported. If you go to Swedish, Danish, Finnish or Norwegian - only Windows-based devices are supported.
I have sent screen-shots to Fox Support from their own web-site and specifically asked if *Apple-based devices in Sweden are supported*, but they still suggest I should go back to the place I bought the BluRay containing the Digital Copy disk and ask for a replacement. If the replacement disk does not work they suggest I should replace my optical device... (the drive rips disks file and isn't running modified firmware or anything else):
+Yes digital copy works with iTunes works outside of the U.S, there may be an incompatibility with the disc and your optical device, or the disc may be faulty, if possible we recommend that you return the copy to place of purchase for an exchange.
FOX Digital Copy Support+
The problem I have is that when I insert the disk iTunes does not recognize it nor asks for the serial-number. I have tried the suggestions from http://support.apple.com/kb/HT1539?viewlocale=en_US without any luck...
Any clues?
/msa

Not supported in Sweden. Sorry for wasting bandwidth. Windows-based players are supported in Sweden, so I'll guess I have to by a Zune then....

DVD digital copy from physical - Not appearing in Purchased

Hi,
I have bought a DVD and there was a Digital Copy code with it that I entered in itunes for a Digital copy. I successfully downloaded it on my PC but it is not appearing on my "Purchased" items to be redownload on my ipad.
Does anyone know why not?

Bump

HT1539 Bought Abraham Lincoln: Vampire Hunter 3D but unable to redeem Digital Copy code.

Bought Abraham Lincoln: Vampire Hunter 3D Blu Ray and it comes with UltraViolet and Digital Copy. UltraViolet works but Digital Copy says "The code entered is not valid" when redeem. Please help. Thanks

I just ran into this problem today... on Windows, I had to manually launch the MediaManagerII.exe from the DVDROM / MediaManager folder on the disc. I entered the provided code and then it gave me a different code from which to use in iTunes. It worked after that! On a Mac, you just need to launch the Fox Digital Copy.app if it doesn't launch automatically. Let me know if you have any questions!

Playing a digital copy of a DVD on my ipod.

I bought the movie "Wanted" on DVD. it had a digital copy with it that said it would play on my ipod. well i got the video on my ipod but when i go to play it it says "This movie could not be played." has anybody had this problem or does anybody know how to fix it?
Message was edited by: jnutz19

jnutz19 wrote:
I bought the movie "Wanted" on DVD. it had a digital copy with it that said it would play on my ipod.
Hmmm... this is news to me. I didn't know that movie studios were providing a digital copy along with a DVD playable on an iPod. Can anyone provide a reference to this?

Digital copy only works on PPC

My digital copy of Hellboy II will not download to iTunes. It says PPC application required. Is there an alternative?

Ask the developer if they have a version for Intel iMacs, PPC apps will not run in Lion.

Digital Copy supplied with BluRay doesn't download properly...

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