Digital downloads

Nowdays most CD's come with free digital downloads from the retailer wether it be Best Buy or Walmart or whomever.
The problem being that these downloads come in the WMA format which is incompatible with I-pod.
I have downloaded a number of WMA to MP converters but the downloaded songs are considered protected and will not convert in these programs.
What I am asking is does anyone know of a program that will overwrite the restriction on these downloads and make it possible to add these songs to the I-pod?
Thanks in advance

rzapelli,
Here is what the walmart.com website says:
Will Wal-Mart Music Downloads play on my iPod?
At this time, the Apple iPod will not play Wal-Mart Music Downloads files. Our files are in the WMA format with Digital Rights Management (DRM) encryption.
which is less than helpful. But the puretracks.com website, which also sells protected WMAs, provides the following:
Puretracks Files Do Not Play (as is) On Apple iPod music players
Apple does not support the Windows Media Audio ("WMA") file format used by Puretracks and does not provide its "Fair Play" rights management technology which would allow Puretracks to sell iPod compatible files. When Puretracks files are burned to a CD through Windows Media Player 9, these music CDs will be recognized and can be ripped by iTunes.

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Digital Download with DVD not working like it should

I purchased the Mickey Mouse Clubhouse Space Adventure from Walmart. I love to buy the ones that include the digital download, that way if we are stuck somewhere I can whip out my iPad or iPhone and entertain a 3 year in the blink of an eye. However, with this purchase I redeemed my download but it never showed up in my Library. When I try to seach for this movie in the iTunes Store it doesn't even look like it is even available for purchase. Did I just buy a "dud"? I am really bummed out that I have not been able to troubleshoot this to a solution on my own, so now I reach out to you. Has anyone ever had this happen to them with any purchases or are you an owner of the same movie with the same problem? Please help, I'm open to any suggestion at this point.

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Betcha you all didnt know Best Buy has a few digital download sites did ya?

Best Buy operates two sites. One powered by Digital River and the other one powered by Oberon Games.
Here are the two sites and their specialties:
Best Buy Software Game Download Center : http://games.bestbuy.com (Digital River, specializes more of digital download versions of retail CDROM titles)
Best Buy Casual Gaming Download Center : http://www.bestbuygames.com (Oberon Media, specializes in casual gaming titles such as Bejeweled)
BestBuyGames.com also features an online casual gaming multiplayer community in the flavor of Pogo Games that let you register a user account and create your own avatar. Its fun for the whole family and its free!
*******DISCLAIMER********
I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.

Hockey,
Good shout out! Love the new graphic and this was really informative.
If you guys want to PM me with specifics of the experiences you've had I would be glad to share them out here. If we don't know what's happening with our online partners, we have no way of trying to make changes.
Happy gaming!
Josh|Community Connector | Best Buy® Corporate

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Ive always loved Itunes, Ive always thought it was the easiest way to build a library, either music, or movies, ebooks or what have you. Now this new "Icloud" comes into the picture and tells me more than half of my digital movies cant be played because my pc isnt HD compatible, I watched every movie i have in my Itunes library before, therfore I am so frustrated, no one seems to have any answers for me, I think most would feel out of hundreds of dollars of digital movies and feel the same way.....I dont buy movies from Itunes but every movie I've ever bought off the shelves at stores that has digital download on it is put in my itunes library. I Dont want to lose/leave itunes as my system of doing things but.......im at a loss, Anyone Help??? The funniest part of all of it is...Next to all the movies says "Purchased" so obviously they are legit and mine.

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Digital Download button not working.

Hi,
I purchased a video game from the online bestbuy store and got it on the digital download option. I received the confirmation of it in my library and downloaded the 3rd party downloader to help with the download. So after that was done I went to download and the button does nothing for me. When I press the button it goes from a hand to a cursor for about 5 seconds and then goes back to the hand icon and then nothing happens.
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Hello grandpooba6682,
Thanks for your digital download order! I'm sure you'll love that title just as soon as you can get it downloaded. Sorry that has been an issue so far, but I'll be happy to look into it.
It is possible there is something keeping the link from working on this end so I will see what we can do, but I'll also send you a private message with some information that may work for you in a more expedient manner. Please watch for the message shortly. To check your private messages, while logged into the forum click on the envelope in the upper right page corner.
Thanks again,
Mike|Social Media Specialist | Best Buy® Corporate
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Are there liner notes for digital download albums?

I just started purchasing albums via digital download and I was wondering if there was a digital equivalent to the liner notes you used to get with vinyl albums? I also noticed there are no composer credits listed with the songs.
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No to meantion what about albums which came originally with lots of photos or booklets? Do they make these things available for download when you purchase the digital albums? They should in some kind of PDF form.

If the album doesn't have iTunes Extras, of which there are few, there are no liner notes provided and you'll have to look to other web sites for that sort of information.
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Pse 13 for mac- Is there a digital download after you buy it disc won't read for some reason. using macbookpro.

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Universal Music Group audible watermarking on digital downloads?

Hello,
I wanted to take a moment to praise Apple for being so patient and persistent around a sound quality issue I've been noticing for months with certain of my digital purchases from the iTunes Music Store.
Start of story: I noticed that certain of my classical albums purchased had this very strange "fluttery" sound, most noticeable during quiet passages, or with solo instruments with pure tones (flute, clarinet, oboe), or soprano solo singing.
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I continued to be mystified, and Apple did everything they could, refreshing the purchases I'd made on the server side and having me re-download to make sure there were no issues with the files Apple had available.
Well, finally, a professional recording engineer pointed this link out to me:
http://www.mattmontag.com/music/universals-audible-watermark
The author, Matt Montag, is an engineer for Spotify, and has obviously done some close analysis of the nature of the problem.
You will find other references to Universal Music Group's audible watermarking of their files online, stretching back to 2011, maybe earlier.
I find this an abhorrent practice, not because I object to UMG's need to protect its digital rights, but because it is basically selling damaged goods at regular prices, without any indication that is the case.
I have pointed this out to Apple, as well as to the music label, and don't expect anything to come of it, unfortunately.
For me, it makes certain historic, well-known recordings by DG artists of some of the most beautiful repertoire in the world -- international treasures, that should be protected for all time, and shared properly, uncontaminated, with those who make a legitimate purchase -- virtually unlistenable.
I hope anyone else noticing this will also report it to Universal Music Group. It is not an Apple quality issue, but something they clearly have to put up with from this particular publisher.
Apple has gone to great lengths to help me, but this is beyond their control. I hope you can help them change that, as customers who should not be treated in such a shoddy way.
Please listen carefully to any UMG purchases you have, particularly quiet passages, solo instruments in acoustic spaces, solo voices; if you notice this issue, report it to UMG.
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Sadly, this is still present to a large extent, and it affects more than just UMG itself and more than just classical. It extends to labels distributed by UMG in North America: Disney and Marvel for one thing, but every other label distributed digitally through UMG. It also extends to pop and country (and no doubt every other genre). It's really pathetic on Universal's part that they're selling this absolutely unlistenable trash. As the original poster mentioned, they're selling damaged goods and knowingly so, with no disclaimer or warning to customers. I would venture to state that the number of defective track and albums that Universal sold exposes them to a risk of a class action lawsuit.
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I suppose it raises another issue: no doubt the iTunes staff, if they did review the tracks, did so either on (a) laptop speakers, or (b) through the atrocious Apple earbuds. Considering how everything sounds bad on those, I don't doubt they heard nothing wrong. But the response remains ludicrous.
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(a) I have had to repurchase a bunch of digital downloads on CD (I'm tempted to send Universal the sales receipt with a request for refund; their choice whether they want to reimburse me the iTunes purchase or the CD prices)
(b) I have significantly curtailed my iTunes purchases; reverting instead to old habits like, believe it or not, ordering CDs from Amazon
(c) Avoiding Universal Music releases wherever possible.

Re: Unable to download game call of duty 4 digital download.

Hello, I recently purchased the digital download copy of modern warefare 2 for $20. I followed all the steps but when it came down to saving the game to a location, no matter where i try to save the game to, it wont let me save it. It just keeps saying try to save it to another location. Can you please help me fix this problem, thank you very much.

Hi kyleng11,
Downloading any digital content should be a quick and easy process, so I'm sorry to hear you've had difficulties accessing your copy of Modern Warfare 2. I can imagine how anxious you must feel to start playing!
From time to time, our Digital Library receives updates to to better increase its functionality and improve user experience. With those updates, however, we've found that older PC titles may sometimes encounter issues that prevent them from being downloaded properly. I've notified our digital operations group of the situation and have since been informed this title should be good to go again. When you have the chance to do so, please attempt to download the game another time.
Let me know if you have any other questions or if you need any additional assistance.
Aaron|Social Media Specialist | Best Buy® Corporate
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TS1424 I am having trouble redeeming code for digital download for movie

I cannot use a code in a movie I just purchased with digital download
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Clic here: iTunes: Advanced iTunes Store troubleshooting
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A question for the digital downloads.

So I have a digital download I am trying to use. After multiple attempts on two computers, it still does not work. It says the code is invalid even thought I am 100% sure that it is. Is there any help that can be given?

Openreach are the company who are in charge, manage and control the rollout of Fibre broadband for all ISP/communication providers.
Even thought Openreach are part of the BTplc group that are separate to the rest of the BTplc group under Ofcom's orders to make sure that BT Retail and other BTplc companies don't get priority over other communication providers.
As it says in Openreach's faq:
"Openreach is part of BT Group but it operates as a separate line of business – serving the needs of all communications providers in a fair and even handed way."
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Hope that helps explain it.
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jac_95 | BT.com Help Site | BT Service Status
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The Sims 2 Holiday Pack digital download?

Not sure where to post this, but I'm wondering where I can purchase the Sims 2 Holiday Pack for Mac online, and have it available as a digital download?
Seems like I have t o have it shipped, but I'd rather just download it.

I finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
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Digital Download Credentials Now working....

My login works.. but i cant get into my digital library.. i just bought titanfall and would like to be able to play it......... HELP!

Hello ryanllester,
Thank you for purchasing Titanfall from Best Buy! I'm very sorry to hear of the trouble you had with the digital library. If this was the first digital download title you purchased from Best Buy, it is possible the digital library was simply not yet available depending upon the status of that current order.
At this time I see that the digital order was cancelled and you picked the game up in the store today. I am sorry we were not able to assist you yesterday, but thank you for being willing to pick it up in-store instead. Please let me know if you have any additional questions at this time.
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Battlefield Hardline PC Digital Download Pre-Order issues

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First, the pre-order is not showing up as a $10 certificate promo for Gamersclub, which is should be because all versions of Battlefield Hardline are supposed to be...
Second, it's also not addomg the 20% off bonus for being a Gamers Club Unlocked member. The game shows as full price in the shopping cart without any discount.
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Hi there ShauNYC,
I'm sure you are very excited for the release of Battlefield Hardline! The digital download version is a great way to play the game upon release, without having to wait for a shipment or wait in a line at a store.
With that said, unfortunately you would not be able to receive your 20% Gamers Club Unlocked discount as digital downloads are excluded. You can check out more info on this via the Gamers Club Unlocked FAQ here. Furthermore, being a digital download would exclude it from the $10 in rewards certificates promotion as well, as only physical copies of PC games qualify. You may review the FAQ for this offer here. If you should like to receive your discount and participate in the $10 rewards certificate promotion, you would need to pre-order and purchase a physical copy.
I sincerely apologize for any disappointment that this news may cause you. I'm sure this may not have been what you expected when you decided to pre-order the digital version. If you should have any questions, please let me know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
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