Digital DVD copy not working
I've installed many digital DVD copies before so I don't know what went wrong and how I can re-download it, since I can't use the same code twice. Is it even a fixable problem?
There's no picture – it's just a white screen instead, no sound. It's for a recent release, "Twilight."
Hi,
Have you installed any 3rd-party QuickTime components?
This article: http://support.apple.com/kb/TA24166 describes a similar issue caused by 3rd-party QuickTime components.
Try removing any components, which are generally located in /Library/QuickTime(Launch Finder> click Go> Computer> Macintosh HD> Library> QuickTime) or ~/Library/QuickTime(Launch Finder> click Go> Home> Library>QuickTime).
-Jason
Similar Messages
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Purchased DVD in US for Cdn viewing. Digital download will not work in Cda or US? please help with new Digital code that will work
You will need to contact the movie studio that produced the DVD and ask if they can issue you a new code valid for Canada. Apple cannot help you, and everyone here in these forums is just a fellow user.
Regards. -
DVD is not working in my laptop! HELP! Satellite L305D-S5938
My DVD is not working in this laptop, it should be right?
I thought this model can play DVDs AND CDs
Again my laptop is Satellite L305D-S5938
Please help why it is not playing DVDs.
Thank youThank you for using the Toshiba Laptop Forums. Since there have been no posts to this thread in several days, it is being marked "read only" as part of our routine message board maintenance.
If you still need assistance, please feel free to post a new message or contact the Toshiba Customer Support Center at 1-800-457-7777.
Chico -
i have hp pavilion dv4 series.my dvd drive not worked properly.for that purpose only i went 7 times in your service centre but they won't take action till now .why u people do like this .i want explation and just change my dvd drive that's all.
tcrite,
Sounds like a bad drive...I would get a replacement. According to Accelerate Your Mac database, it should work without issue.
Just enter the model number of the drive and select your Powerbook G3 2000, and you will see four reports on this model.
http://forums.xlr8yourmac.com/drivedb/search.drivedb.lasso -
my cd/dvd does not work it does not appear on the the computer list of drives
does it need reinstalling ? if so how do i do it
This question was solved.
View Solution.Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I have lost my password and the DVD is not working on my old mac desktop G4 500mhz. I have tried use the boot up disk to change the admin password. But the DVD did not work. ( I did not touch this machine for years.) But i need retreive something , so I have tried the shell script in the terminal
1. fsck-y and the mount-uw to try to change and find the service directory's plist to change the password. But after I get the mount -uw, it show illegal option message.
What I can do now to solve this problem? in shell script or any other way?
Thx in advance.
AlfredHi,
A DVD drive that is not working after many years not used:
most probably dust on the little laser lens.
Take the drive out and if you can reach this lens: clean it with pure alcohol on Q-Tip.
Many people throw away cd or dvd players all the time because they stopped working, and very often it can easily be fixed by cleaning this lens.
I used to have a G5, where I couldn't access that lens. It was very sensitive to dust.
I have fixed it several times with compressed air. One time I didn't have canned air, but a bikepump did the trick.
If you have another mac, I'd try to access the G4 internal disk with firewire target disk mode.
good luck -
Why does my digital AV adapter not work with my iPad
Why does my digital AV adapter not work with my iPad
i was going to try it on a flat screen hdmi input, but just as i plug the apple digital av adapter in to my ipad it says "this accessory is not supported by ipad"... my itouch says the same thing... any ideas?
-
My digital editions saying not working but I uninstalled and reinstalled and it is still not working, any ideas?
Hi imtheozzman, check if your security software is the problem, see : [https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet ]
thank you -
Can I restore my system from install discs when DVD is not working?
Can I restore my system from install discs when DVD is not working?
There is a disc jammed in the drive and when I try to do an install in Target Firewire mode using a G5 Tower I get an error saying the software cannot be installed on this machine, before I can even select the iMac's drive. I'm using the grey software install discs that came with the iMac.
Is my only option to open up the iMac and get the jammed disc out?
ThanksProblem solved - I posted on the general Tiger Discussions as well.
I had the wrong machine started in Target Firewire mode.
http://discussions.apple.com/thread.jspa?threadID=2180754&tstart=0 -
DVD ROM not working on OS X 10.4
Hi guys. I just authored a DVD in DVD SP 4.1 that contains both video and ROM content. The disc works fine in all systems that it has been tested in except for OS X 10.4. I've searched the web and these forums and can not find a similar issue. Is there a compatibility issue between DVD SP 4 and 10.4? I'm working on a G5 Intel Mac running 10.5.6.
Also, the ROM product does work fine when running from the desktop in 10.4.11, just not from the disc. This is why I am assuming it is a disc compatibility issue.
Would an upgrade to 4.1.2 or 4.2 help me out at all?The ROM folder is present on the disc like it is supposed to be, onlyt when you double click the launcher to start the application, nothing happens. This only happens on OSX 10.4... on all other systems, it tests alright.
And the ROM application works fine when downloaded directly to the desktop on 10.4 so I know the app itself is fine. But if I try to play it from the disc, or if I copy the ROM folder from the disc to the desktop, the application does not work.
So that tells me that 10.4 is not liking the way DVDSP wrote the ROM data on the disc. But this seems to be the only OS that has this problem. I was hoping I could find a solution since the product does actually work on 10.4, just not from the disc.
However, I informed my client what was going on and they had no problems with that OS being left out... they just asked me to update the system requirements to say OSX 10.5 and up. So that helps but I still didn't solve the problem. -
Disk drive continues to eject digital dvd copy.
I recently puchased blu-ray with digital copy combo. I tried to load digital copy to redeem but disk drive continues to eject digital dvd without reading it and no dialogue box. How do I fix to redeem movie?
If disk drive rejects ONLY that disk, then you have a compatibility issue with that disk or that generation of disks. What about other optical disks, CDs or DVDs? Do they behave OK? If a superdrive, test recording a CD or DVD using a rw disk. If all is OK, the answer is simple: that very disk is not compatible with that generation of optical drives.
that generation of optical drives cannot—for sure—run blu-ray disks. -
Factory recovery dvds will not work. hp g62t vu636av
windows 7 home premium 64bit
it's been so long i dont remember how/when this started. it was either a windows update or a hp total care update, after the update my computer would load the hp logo bios screen then would either say boot mgr missing or no bootable device. i got out my factory recovery dvds and ran them. it would read the disksload the files but when writing them onto the hdd it would stop at 12% i tried it a number of times with the same result. then i found a win7 disk of the same release, loaded a fresh copy of win 7 and it worked great. then my computer did a few updates and the exact same thing happened, no bootable device, etc. called hp customer care. they decided i needed new recovery media. did not work. same 12% result. hp decided it was a hdd issue. they sent me a new hard drive, and new recovery media. same 12% result with new hard drive and new recovery media. i have no idea what to do now. help.If all has been replaced except the system board then it is time to contact warranty services again.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
HT2729 HI MY DIGITAL DOWNLOAD IS NOT WORKING
i have a code for the digital copy of little mermaid and though i have tryed now 7 times to download it to i tunes i have had no luck please help\
Are you following the instructions provided with the digital copy?
At what point does it not work properly? What error message does it give you? -
For some reason on my 2011 Mac Book Pro the digital video out does not work? It works just fine using the minii adapter for analog video out, but not for digital?
Any advice much appreciated!
Thx
MarkIt is working exactly as it is supposed to. You didn't read the description properly before buying.
Video mirroring is available on the iPhone 4S, not the iPhone 4.
Video out needs to be supported by the app you are using. -
HT1338 MacBook Pro DVD Player not working with the following error attached
Process: DVD Player [416]
Path: /Applications/DVD Player.app/Contents/MacOS/DVD Player
Identifier: com.apple.DVDPlayer
Version: 5.6 (5500.38.2)
Build Info: DVDPlayer-5500038002000000~1
Code Type: X86 (Native)
Parent Process: launchd [134]
User ID: 502
Date/Time: 2012-10-01 20:17:06.153 +1000
OS Version: Mac OS X 10.8.2 (12C54)
Report Version: 10
Interval Since Last Report: 706 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 144 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID: CE2F5F02-12D6-B244-8F86-3D52E6BD64AA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000004c0
VM Regions Near 0x4c0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/DVD Player.app/Contents/MacOS/DVD Player
VM_ALLOCATE 0000000000001000-00000000000c3000 [ 776K] ---/--- SM=NUL
Application Specific Information:
TF->from:1 to:0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x940135e0 strlen + 16
1 com.apple.CoreFoundation 0x974c9ad2 CFStringCreateWithCString + 18
2 com.apple.framework.IOKit 0x98b532d5 MakeOneStringProp + 96
3 com.apple.dvdplayback 0x004ad425 0x402000 + 701477
4 com.apple.dvdplayback 0x004ad079 0x402000 + 700537
5 com.apple.dvdplayback 0x004acdbe 0x402000 + 699838
6 com.apple.dvdplayback 0x004cc9ea 0x402000 + 829930
7 com.apple.dvdplayback 0x004f0b80 DVDOpenMediaVolume + 111
8 com.apple.DVDPlayer 0x000e2af5 0xc3000 + 129781
9 com.apple.DVDPlayer 0x000dfa50 0xc3000 + 117328
10 com.apple.DVDPlayer 0x00163a7e 0xc3000 + 658046
11 com.apple.DVDPlayer 0x001630d4 0xc3000 + 655572
12 com.apple.DVDPlayer 0x000ff7a3 0xc3000 + 247715
13 com.apple.DVDPlayer 0x000feebe 0xc3000 + 245438
14 com.apple.DVDPlayer 0x000fe758 0xc3000 + 243544
15 com.apple.HIToolbox 0x9490cb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
16 com.apple.HIToolbox 0x94794594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
17 com.apple.HIToolbox 0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
18 com.apple.HIToolbox 0x947937ca SendEventToEventTargetWithOptions + 94
19 com.apple.HIToolbox 0x947c7b7e ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3108
20 com.apple.HIToolbox 0x94794a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
21 com.apple.HIToolbox 0x94793980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
22 com.apple.HIToolbox 0x947a7855 SendEventToEventTarget + 88
23 com.apple.HIToolbox 0x9490c267 ToolboxEventDispatcher + 82
24 com.apple.HIToolbox 0x9490c129 RunApplicationEventLoop + 240
25 com.apple.DVDPlayer 0x0012d8cd 0xc3000 + 436429
26 com.apple.DVDPlayer 0x000dccb5 0xc3000 + 105653
27 com.apple.DVDPlayer 0x000dcc65 0xc3000 + 105573
28 libdyld.dylib 0x940d5725 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x935c39ae kevent + 10
1 libdispatch.dylib 0x97701c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x977017a9 _dispatch_mgr_thread + 53
Thread 2:: com.apple.dvdplayback-DVDEventCallbackThread
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
4 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 3:: com.apple.dvdplayback-TFThread
0 libsystem_kernel.dylib 0x935c28e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9402c220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x940b20a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.dvdplayback 0x00434fa8 0x402000 + 208808
4 com.apple.dvdplayback 0x00458463 0x402000 + 353379
5 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
6 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 4:: com.apple.dvdplayback-OSXMessageThread
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
4 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 5:: com.apple.dvdplayback-DDPTask
0 libsystem_kernel.dylib 0x935c080e semaphore_wait_trap + 10
1 com.apple.dvdplayback 0x004a4d38 0x402000 + 666936
2 com.apple.dvdplayback 0x004abbc5 0x402000 + 695237
3 com.apple.dvdplayback 0x00510e4e 0x402000 + 1109582
4 com.apple.dvdplayback 0x004a529c 0x402000 + 668316
5 libsystem_c.dylib 0x9402b014 _pthread_body + 72
Thread 6:
0 libsystem_kernel.dylib 0x935c30ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9402a04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x94029e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x94011cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0x00000000 ecx: 0x000004cc edx: 0x000004c0
edi: 0x7bc667b0 esi: 0x000004cc ebp: 0xbff3c908 esp: 0xbff3c8cc
ss: 0x00000023 efl: 0x00010286 eip: 0x940135e0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x000004c0
Logical CPU: 2
Binary Images:
0xc3000 - 0x316ffb com.apple.DVDPlayer (5.6 - 5500.38.2) <BB9B396B-7E4A-375E-A32F-DDAB4C1B70F5> /Applications/DVD Player.app/Contents/MacOS/DVD Player
0x3ad000 - 0x3dfff7 com.apple.MediaUI (1.1 - 22) <E00A705C-A40B-342D-9854-313CAA64964F> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x402000 - 0x59eff3 com.apple.dvdplayback (5.6.1 - 5610.4.1) <BA9EC6A6-E25D-30B2-8EC2-08EF90F55493> /System/Library/Frameworks/DVDPlayback.framework/Versions/A/DVDPlayback
0x777000 - 0x77afff com.apple.DVDFramework (4.1.2 - 4.1.2) <11569734-EB62-3163-A17C-F7B77BDF8324> /System/Library/PrivateFrameworks/DVD.framework/DVD
0x790000 - 0x795fff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <58BDA15D-2B2D-3E77-BC8C-D14AB1E4AC4E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x3e00000 - 0x3f4aff7 com.apple.AppleGVAFramework (4.0.27 - 4.0.27) <A821DD12-2544-3EAB-8439-4D17BCEB8460> /System/Library/PrivateFrameworks/AppleGVA.framework/Versions/Current/AppleGVA
0x3fc1000 - 0x414dff8 GLEngine (8.6.1) <2660B1D4-5783-3BED-8C05-F5A4C5A29715> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4184000 - 0x42d5ff7 libGLProgrammability.dylib (8.6.1) <E134D5DE-5A89-338A-A938-C7D80F272C9E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x4303000 - 0x4758fff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.0.61 - 8.0.0) <B4AA3A13-9470-34AF-AFF6-590C67FA0A6F> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x489e000 - 0x48aaffb libGPUSupport.dylib (8.6.1) <FB98F9CE-31D0-321C-90FE-87D30294921B> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x48b1000 - 0x48ddffa GLRendererFloat (8.6.1) <D0348D87-ADBD-302B-95D0-FB3100C219BA> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x48e6000 - 0x48eeffc libcldcpuengine.dylib (2.1.19) <E5429AB3-FE28-3C0C-8942-686BB4191A9E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x48f5000 - 0x48f7fff libCoreFSCache.dylib (24.4) <A089ED2E-0156-3937-BE32-5BED76DF4066> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x48fb000 - 0x48fcffc com.apple.driver.AppleIntelHD4000GraphicsGA (8.0.61 - 8.0.0) <99A3EB6E-14AD-324D-AD8A-CE83A27546DD> /System/Library/Extensions/AppleIntelHD4000GraphicsGA.plugin/Contents/MacOS/App leIntelHD4000GraphicsGA
0x490d000 - 0x490effd com.apple.ironwoodcore (1.1.1 - 1.1.1) <098CE576-3239-3B41-9141-A5BE6E476C84> /System/Library/PrivateFrameworks/SpeechObjects.framework/Versions/A/Frameworks /DictationServicesCore.framework/DictationServicesCore
0x4e5a000 - 0x4e5bffd +cl_kernels (???) <AAC56B67-ECCF-46B3-A444-6D7A148C9B69> cl_kernels
0x4e68000 - 0x4e68ff7 +cl_kernels (???) <57C19439-8E57-40E0-BB20-37482C1C90E8> cl_kernels
0x4e6a000 - 0x4efcff7 unorm8_bgra.dylib (2.1.19) <A2C66114-F581-3D86-9BC9-9994156640AF> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x70000000 - 0x7015dff7 com.apple.audio.units.Components (1.8 - 1.8) <2637680C-A07E-3387-BD21-33B04B7C7A95> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fec2000 - 0x8fef4e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x9006bfff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x90078000 - 0x9010fff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90110000 - 0x90111fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x90112000 - 0x90116fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x90117000 - 0x9019cff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9019d000 - 0x901dffff libcurl.4.dylib (69.2) <8CC566A0-0B25-37E8-A6EC-30074C3CDB8C> /usr/lib/libcurl.4.dylib
0x901e0000 - 0x90237ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90238000 - 0x9023bffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9023c000 - 0x90559ff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9055a000 - 0x9059bff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x9059c000 - 0x905b1fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x905b2000 - 0x906ffffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90700000 - 0x909c0fff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x909c1000 - 0x90a70ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x90a71000 - 0x90a75fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x90a76000 - 0x90a7afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90aa1000 - 0x90aa1fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x917db000 - 0x917e2fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x917e7000 - 0x917f0ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x917f1000 - 0x9183dfff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
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0x95720000 - 0x9576fff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95770000 - 0x957cbff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x957cc000 - 0x95832fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9588b000 - 0x95898fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x958a7000 - 0x958b1fff libCSync.A.dylib (324.6) <D2E8AC70-C6D1-3C40-8A82-E50422EDCFBF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x95b4c000 - 0x95b90fff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95bc2000 - 0x95bdffff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x95c23000 - 0x95c23ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <4C13DEA2-1EB0-3D06-901A-DB93184C06F0> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95cbc000 - 0x95cf2ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x95cf3000 - 0x95d20ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x95d21000 - 0x95d25ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x95d31000 - 0x95d32fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x95d33000 - 0x96150fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x96151000 - 0x96176ff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x961f4000 - 0x96880feb com.apple.CoreAUC (6.16.00 - 6.16.00) <654A0AB8-F24F-3489-8F70-F0A22414FE08> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x96881000 - 0x9743dffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9743e000 - 0x97480ffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97481000 - 0x9748eff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9748f000 - 0x974c6ffa com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x974c7000 - 0x976afff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x976b0000 - 0x976d4fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x976d8000 - 0x976f8ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x976f9000 - 0x976fcff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x976fd000 - 0x9770fff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x97710000 - 0x9773aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9773e000 - 0x9773efff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97ab8000 - 0x97efafff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97efb000 - 0x97f49ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x97f4a000 - 0x97f4bffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x97f4c000 - 0x97f52fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97f53000 - 0x97f59fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x97f5a000 - 0x97f86ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x97f87000 - 0x97ff6ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x97ff7000 - 0x98001fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x98002000 - 0x98002fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98003000 - 0x9800efff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x9800f000 - 0x9812dff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x9812e000 - 0x98145fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98146000 - 0x98194ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98195000 - 0x981f7fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x981f8000 - 0x9823fff3 com.apple.CoreMedia (1.0 - 926.62) <69B3835E-C02F-3935-AD39-83F8E81FB780> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x98471000 - 0x98473fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x98474000 - 0x984b9ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x984ba000 - 0x985d2ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x98609000 - 0x986dffff com.apple.DiscRecording (7.0 - 7000.2.4) <C14E99B9-DEFA-3812-89E5-464653B729F4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x986e7000 - 0x98870ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98871000 - 0x988e6ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x988e7000 - 0x98910ff7 libRIP.A.dylib (324.6) <7976E6A2-A489-33F5-A727-7634DDE3B761> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x98911000 - 0x98935fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98936000 - 0x98b4dfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98b4e000 - 0x98bb6ff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98bb7000 - 0x98bf9ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x98d94000 - 0x98d9cfff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x98deb000 - 0x990f0ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x990f1000 - 0x99130ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x99131000 - 0x9922fff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x99938000 - 0x99938fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99939000 - 0x99940ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x99941000 - 0x99a5dff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x99a63000 - 0x99a66ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9a2e4000 - 0x9a69cffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 367
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=157.4M resident=102.9M(65%) swapped_out_or_unallocated=54.5M(35%)
Writable regions: Total=116.9M written=6164K(5%) resident=12.6M(11%) swapped_out=0K(0%) unallocated=104.2M(89%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 2496K
CG image 8K
CG shared images 160K
CoreServices 1056K
IOKit 8K
MALLOC 55.4M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 6048K
OpenCL 20K
Stack 66.0M
VM_ALLOCATE 16.9M
__DATA 7072K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 33.6M
__OBJC 1768K
__OBJC/__DATA 252K
__PAGEZERO 4K
__TEXT 123.8M
__UNICODE 544K
mapped file 97.7M
shared memory 308K
=========== =======
TOTAL 445.2M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N, 8 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4Hooray I got it working!!
Vishva's advice was correct but incomplete, the important part that was missing is that you need to replace ALL occurences of the word 'internal' with 'external' when you hexedit the file he recommended, I found the following web link with the full instructions.
http://reviews.cnet.com/8301-13727_7-20070591-263.html
Incidentally, when I tried to edit the file directly I was given an error saying it was read only and wouldn't allow me to edit it, so what I did was save the file to a new name, make all the edits and then copy the new file into the correct directory, then using terminal issue the following commands
cd /System/Library/Frameworks/DVDPlayback.framework/Versions/A
then once you are in the directory containing the old and new framework file you need to copy the old file to a backup name for safe keeping, so issue the following command:
sudo cp DVDPlayback DVDPlayback-backup
Then rename the new file you created (replace {yourfile} with the name you stored it as!) to the live one using:
sudo cp {yourfile} DVDPlayback
If you list the files in this directory using the following command you should see all the files and their ownership and permissions:
ls -alh
all files should be owned by 'root', if the newly created file is owned by your username, in my case it was, then you can change its ownership by typing the following:
sudo chown root DVDPlayback
I then exited terminal, rebooted just to be on the safe side, and hey presto the DVD drive now works perfectly, shame apple didn't put something in place in mavericks to check for this, maybe they will in future updates...
Hope this helps anyone having the same issues, and thanks Vishva for pointing me in the right direction!
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