Digital Editions question

Downloaded Digital Editions. It says it downloaded and say my computer is authorized.
Open program, screen opens and when I click on open library view nothing happens.
It just sits there. Have uninstalled and reinstalled several times. Same thing happens.
First time here--I am not a computer guru but I can follow instructions.
Betty

Use the forum for "Adobe Digital Editions".

Similar Messages

I am not able to download an ebook to my PC. I have windows 7 x64. I get a "Check Activation" error. The question is that I have 2 Adobe users. I have the ebooks associated to one of them but every time I download Adobe Digital Editions, independently fro

I am not able to download an ebook to my PC. I have windows 7 x64. I get a "Check Activation" error. The question is that I have 2 Adobe users. I have the ebooks associated to one of them but every time I download Adobe Digital Editions, independently from what user I download it, it always create the Adobe Digital Editions associated to the worng user. If I try to delete the Authoritation it says that it is nor posible and recommneds me to try later, but I never get it.

This is a user-to-user forum, and although Adobe staff make occasional appearances here, there is no guarantee that you will get any "officila" Adobe feedback.
If you have difficulties to install the online installer from http://get.adobe.com/flashplayer/, then download the offline installer http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe; save it to disk, then run it after closing all browser windows.

Two questions: Why is it made so difficult to simply download a library book and read it? More immediately important, I have DeepShadow 9781101181188 on my computer and cannot get Adobe Digital Editions to recognize or allow me to read it.

Two questions: Why is it made so difficult to simply download a library book and read it? More immediately important, I have DeepShadow 9781101181188 on my computer and cannot get Adobe Digital Editions to recognize or allow me to read it.

What is the error code ?

Questions re Adobe Digital Editions application

I have Adobe digital 2.0 on my Macbook and it appears to have lost 4 books I had purchased, while showing the title and date of purchase it says they are missing. What might have happened to them? Plus I have 14 other epub books that I would like to have in the Adobe Digital editions app library but don't know how to get them into the program from downloads.

You are more likely to receive a useful answer if you post your question in the Digital Editions forum,
http://forums.adobe.com/community/adobe_digital_editions
This is the Reader one.

Question - Saving as ePub in Digital Editions

I have digital editions installed to manage by ebooks. Since I am having issues with some books being too small to read comfortably on screen in pdf format, I was going to try and purchase a couple of new books and "save" them in epub format. It seems like they keep automatically saving in .pdf, and I can't figure out how to get them into epub format. When I buy the books, it reports the books as supporting adobe formats or whatever, but there doesn't seem to be anything that specifies if that is pdf or epub. How can I either specify that, or have digital editions do that conversion so that I have the reflowable read. My device (Kobe reader) supports either.

I seem to be caught between various support organizations with something I don't understand. When I click on the info for the book on the Penguin website, it reports that book is "eBook: Adobe reader", it doesn't specify either .pdf or .ePub. I get the .acsm file, and dowload the book in Adobe Digital Editions, and the result is that I have a .pdf book on my PC hard drive that I can then use digital editions to connect to the device and transfer. Penguin support seems to be stuck on it being a digital editions problem. Here was their response, of course it was less than helpful and I sent another question into them. I guess bottom line is if I could tell if a book was .pdf or .ePub before I bought it, or could specify the format it was retrieved in, I would continue to purchase, barring that I can't continue. Would you have any advice on how I could phrase my question to them?
Consumers using Adobe/Acrobat Reader Version 8 or earlier may not be able to open certain eBooks and should attempt to download and install the latest version of Digital Editions, which provides the eBook capabilities integrated with previous versions of Acrobat and Reader.
Our eBooks are digitally rights managed (DRM) and can be opened with Adobe Digital Editions--.ascm is the file extension used by Adobe Digital Editions to read DRM eBooks--such as ePub or PDF. Please confirm that you have registered and activated Adobe Digital Editions with your adobe ID. If you have already done so, please provide the specific error message you are getting when you try to open the .ascm file with adobe digital editions.
Please refer to the Adobe Digital Editions help site for more information:
http://www.adobe.com/products/digitaleditions/help/
Please note: Apple Products such as the iPhone, iPad and iPod Touch do not currently support the Adobe Digital Editions DRM used in the Adobe and ePub formats that are available on our site.
For instructions on how to open your eBook purchase using a Adobe Digital Editions with the Nook, Kobo or Sony Reader, please see Answer ID #2612.
http://penguingroup.custhelp.com/app/answers/detail/a_id/22/session/L3NpZC93Y1JoTWo0aw%3D% 3D
The Adobe and ePub formats that are sold on the Penguin Group (USA) web site cannot be transferred Kindle or to Apple devices; however, eBooks offered in eReader format are supported by Apple devices through the use of applications such as eReader and Stanza.
http://www.adobe.com/products/digitaleditions/
http://www.adobe.com/products/digitaleditions/faq/

Activation error with Adobe Digital Editions 3 on Windows 8. [was:Question]

I have installed adobe digit editions 3 on a windows 8 machine and it will not let me authorize the computer comes up with an activation server error, please help

Hi Kishore,
Which OS are you using?
There are some solutions mentioned on this thread that might be helpful to you :Re: adobe digital editions has stopped working
You might also want to check the KB : Installing Adobe Digital Editions 2.0 in Windows Vista
Regards,
Rave

I have Adobe Digital Editions Library and need to transfer some books out of one computer to another?

I recently got a macbook air and want to transfer some books from my Adobe Digital Edition Library that is on my Apple iMac onto my new Macbook Air. Anyone know how to do this?

Hi pamilafaye,
I've moved your question from the Acrobat.com forum to the Adobe Digital Editions forum, as you're more likely to find someone to answer your question here.
Best,
Sara

InDesign CS5.5 EPUB export not showing cover image in Adobe Digital Editions

I have a document that I am trying to ensure is reflecting the cover image prior to uploading to several EPUB sites like google and Barnes and Noble. I am using Adobe Digital Editions, Calibre, Firefox (EPUBReader) to do the troubleshooting on the document. Calibre shows the cover image Adobe Digital Editions (ADE) does not. Are their any known problems with ADE not reflecting the cover image that I need to be aware of before I continue working on this?
The ADE help says the following:
"Once the items are in your library, there are two ways to view the content of any bookshelf. You can view thumbnails of your items. The thumbnail is the cover page of the item (or just the first page if it doesn't have a cover page). In this view, you see the set of thumbnails and some information about each item (author, title). You can also sort the order in which the items are shown by author, title, date created, number of pages, and so forth."
Here is basic informaiton. I have a cover page in my export to EPUB but ADE will only show the first page. Again Calibre shows the cover page.
CS 5.5
The project is a book (indb) composed of multiple documents (indd)
Exporting as book as an EPUB
On general tab I am "Use existing image"
I am rasterizing the first image in Indesign via the "Object - Object export options" but I am not selecting that option when on the general tab of the Export to EPUB options. I am chosing a file from my disk. I thought that maybe the file name was too long but I changed the image to "cover.jpg" and reexported it but it still does not work.
Here are the contents of the content.opf file with all the pointers. I have updated the file as I believe you can tell with guides, creation date, etc....
It passes the SIGIL check.
The image name is Democracy in Business Dust Jacket 300dpi.jpg. It is 300 dpi and 1650 x 2550. I could also cut in the one that I did for cover.jpg but it only replaces the file name.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<package xmlns="http://www.idpf.org/2007/opf" xmlns:dc="http://purl.org/dc/elements/1.1/" unique-identifier="bookid" version="2.0">
    <metadata>
        <meta name="generator" content="Adobe InDesign"/>
        <meta name="cover" content="Democracy-20in-20Business-20Dust-20Jacket-20300dpi.jpg"/>
        <dc:title>Thomas J. Watson Sr. Essays on Leadership - Democracy in Business</dc:title>
        <dc:creator>Peter E. Greulich</dc:creator>
        <dc:subject>Thomas J. Watson</dc:subject>
        <dc:subject>Tom Watson</dc:subject>
        <dc:subject>Tom Watson Sr.</dc:subject>
        <dc:subject>Leadership</dc:subject>
        <dc:subject>Democracy</dc:subject>
        <dc:subject>Democracy in Business</dc:subject>
        <dc:description></dc:description>
        <dc:publisher>MBI Concepts Corporation</dc:publisher>
        <dc:date>2012-01-01</dc:date>
        <dc:source></dc:source>
        <dc:relation></dc:relation>
        <dc:coverage></dc:coverage>
        <dc:rights>2012 All rights reserved</dc:rights>
        <dc:language>en-US</dc:language>
        <dc:identifier id="bookid">ISBN:9780983373438</dc:identifier>
    </metadata>
    <manifest>
        <item id="ncx" href="toc.ncx" media-type="application/x-dtbncx+xml"/>
        <item id="css" href="template.css" media-type="text/css"/>
        <item id="Book-Cover" href="Book%20Cover.html" media-type="application/xhtml+xml"/>
        <item id="Authors-Works" href="Authors%20Works.html" media-type="application/xhtml+xml"/>
        <item id="Title-Page" href="Title%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Copyright-Page" href="Copyright%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Dedication-Page" href="Dedication%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Table-of-Contents" href="Table%20of%20Contents.html" media-type="application/xhtml+xml"/>
        <item id="Watson-Quote" href="Watson%20Quote.html" media-type="application/xhtml+xml"/>
        <item id="An-IBM-Caretakers-Perspective" href="An%20IBM%20Caretakers%20Perspective.html" media-type="application/xhtml+xml"/>
        <item id="A-Historical-Perspective" href="A%20Historical%20Perspective.html" media-type="application/xhtml+xml"/>
        <item id="Thomas-J-Watson-Sr" href="Thomas%20J%20Watson%20Sr.html" media-type="application/xhtml+xml"/>
        <item id="About-Thomas-J-Watson-Sr" href="About%20Thomas%20J%20Watson%20Sr.html" media-type="application/xhtml+xml"/>
        <item id="About-the-Author" href="About%20the%20Author.html" media-type="application/xhtml+xml"/>
        <item id="Back-Cover" href="Back%20Cover.html" media-type="application/xhtml+xml"/>
        <item id="x1641.jpg" href="images/1641.jpg" media-type="image/jpeg"/>
        <item id="x3604.jpg" href="images/3604.jpg" media-type="image/jpeg"/>
        <item id="x5456.jpg" href="images/5456.jpg" media-type="image/jpeg"/>
        <item id="x5873.jpg" href="images/5873.jpg" media-type="image/jpeg"/>
        <item id="x5875.jpg" href="images/5875.jpg" media-type="image/jpeg"/>
        <item id="x6466.jpg" href="images/6466.jpg" media-type="image/jpeg"/>
        <item id="x6920.jpg" href="images/6920.jpg" media-type="image/jpeg"/>
        <item id="x7617.jpg" href="images/7617.jpg" media-type="image/jpeg"/>
        <item id="x7725.jpg" href="images/7725.jpg" media-type="image/jpeg"/>
        <item id="B-20--20Family-20Spirit-20--2035_fmt.jpeg" href="images/B%20-%20Family%20Spirit%20-%2035_fmt.jpeg" media-type="image/jpeg"/>
        <item id="C-20--20-Depression-20Indust_fmt.jpeg" href="images/C%20-%20-Depression%20Indust_fmt.jpeg" media-type="image/jpeg"/>
        <item id="Democracy-20in-20Business-20Dust-20Jacket-20300dpi.jpg" href="images/Democracy%20in%20Business%20Dust%20Jacket%20300dpi.jpg" media-type="image/jpeg"/>
        <item id="P-20--20Look-20into-20the-20futu_fmt.jpeg" href="images/P%20-%20Look%20into%20the%20futu_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZV-20--20Titles-20mean-20nothi_fmt.jpeg" href="images/ZV%20-%20Titles%20mean%20nothi_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZZZZZ-20--20IBMers-20Study-20a_fmt.jpeg" href="images/ZZZZZ%20-%20IBMers%20Study%20a_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZZZZZ-20--20Keep-20class-20spi_fmt.jpeg" href="images/ZZZZZ%20-%20Keep%20class%20spi_fmt.jpeg" media-type="image/jpeg"/>
    </manifest>
    <spine toc="ncx">
        <itemref idref="Book-Cover"/>
        <itemref idref="Authors-Works"/>
        <itemref idref="Title-Page"/>
        <itemref idref="Copyright-Page"/>
        <itemref idref="Dedication-Page"/>
        <itemref idref="Table-of-Contents"/>
        <itemref idref="Watson-Quote"/>
        <itemref idref="An-IBM-Caretakers-Perspective"/>
        <itemref idref="A-Historical-Perspective"/>
        <itemref idref="Thomas-J-Watson-Sr"/>
        <itemref idref="About-Thomas-J-Watson-Sr"/>
        <itemref idref="About-the-Author"/>
        <itemref idref="Back-Cover"/>
    </spine>
    <guide>
        <reference type="cover" title="Dust Cover" href="images/Democracy%20in%20Business%20Dust%20Jacket%20300dpi.jpg"/>
        <reference type="title-page" title="Title Page" href="Title%20Page.html"/>
        <reference type="toc" title="Table of Contents" href="Table%20of%20Contents.html"/>
        <reference type="copyright-page" title="Copyright Page" href="Copyright%20Page.html"/>
        <reference type="dedication" title="Dedication Page" href="Dedication%20Page.html"/>
        <reference type="text" title="First Page of Text" href="Watson%20Quote.html"/>
    </guide>
</package>
I have also been trying to get this cover image to display on PC for NOOK but it appears that everyone is having hits problem too. I have followed some trouble shooting guides and renamed the jpg image, Democracy in Business Dust Jacket 300dpi.jpg to cover.jpg but that doesn't seem to work either for NOOK.
Any help you can give would be appreciated. I am new to InDesign (I know you probably hate hearing that, but I have gotten so close to being done overcoming all the new user hurdles). I think this is my last one before uploading to the appropriate sites - PS. I got the cover page to show up on the Kindle but not Adobe's own product.
Thanks
Peter E. Greulich

ebookjunkie, I have just used InDesign to publish two very short "books" (.99 cent variety) and started this thread with the first question. Look to Bob for the expert advice. This is neophyte advice from someone moving from publishing a full book using Word to EPUB/Kindle and now using InDesign to publish to EPUB/Kindle.
First ADE is useless. I say this out of frustration of trying to use it to troubleshoot problems and it has so many problems in displaying an EPUB that you spend a lot of time troubleshooting ADE issues rather than EPUB problems. The problems are not limited to but won't display a cover page properly, text wrapping is iffy, Drop caps a problem, bringing over supported items like drop caps, all small caps, etc.... are also issues as best I can tell. Humble opinion is delete off your desktop. I use the following to troubleshoot my EPUB's/Kindle books on my Windows platform; Calibre, Barnes and Noble's Nook for PC and iPhone iTunes for EPUB (Sigil to look for errors); and for Kindle, Kindle previewer and Kindle for the PC. Even after doing this, I just today saw my book a buyer's Android "Reader" and the pictures did not display at all. So it is publish once and test everywhere! Unfortunately, you just can't test all the possible devices and iterations of readers. (I am from IBM and we couldn't do it, so how publishers are supposed to figure it out is beyond me!)
On the absolutely great news end, you will see a lot of problems about placing images on the iPad with a lot of workarounds. They apparently (Apple) have fixed this as my two publications show images nicely now on both the iPhone and iPad with the iTunes bookshelf/reader. They were "microdots" when viewed previously. I did nothing to fix it and was just not going to publish to the iPAd and just tested them a few weeks ago and they display perfectly. So Apple has fixed the problem. If it looks good on the Nook for PC, it should look good on the iPAD/iPhone now as best I can tell.
Cheers
Peter E. Greulich
Author, Speaker and Publisher
The World's Greatest Salesman and Tom Watson Sr Essays on Leadership

Digital editions library of books has disappeared?

I have purchased a number of digital editions over the last year. Last week I opened up my library to find the entire contents had disappeared. I have no idea why it's gone but I would like my books back. I can see them on my computer under My Documents but as soon as I click on the icon it requires me to activate in Adobe Digital Editions and I can't do this. Any ideas on how I can get my books back?
Thanks Lucy Curtis

Lucy,
The "Contact Support" link on the DE support page will take you to the main support page
at http://www.adobe.com/support/contact/
Once there their is another link called "Ask a new question" which after you sign on with your AdobeID on the right will start up a a new support request.
On this page you will need click on the "Additional products" radio button, and then select "Digital Editions" from the drop down list and then click continue, which will take you to another page so that you can enter in details about your problem
After you are done, click on "Review case & submit".
You will want to return occasionally to the Support portal to review the status of your case.
-jim

Adobe Digital Editions 4.0.2 crashing on Mac

I have a Macintosh running Mavericks, 10.9.5 and was running Adobe Digital Editions 2 happily and then made the major error of trying to "update" to Adobe Digital Editions 4.0.2 -- and the installer crashed. Now when I try to run Adobe Digital Editions 4.0.2 it just crashes, and restoring Adobe Digital Editions 2 from Time Machine gives me an app that does not open.
Any advice other than never trying to use Adobe Digital Editions again, and remembering Adobe as a company that does not support it's products?

With more details: I found an answer to a similar question on the Forum from TTWTT (TTMTT), who posted a link to download versions 2 and 3 of Digital Editions at Adobe Digital Editions downloads (Adobe Digital Editions downloads). I had tried find these downloads on Adobe's far from helpful website with total lack of success. Version 3 seems to be working.
Whether Adobe is working is a totally different question.
So far it appears that Adobe Digital Editions 4.02 is a disaster, best avoided.
My thanks to TTMTT, and if I could give credit for a correct answer I would.

Using Digital Editions on PC with multiple devices. DE won't recognize the Nook HD when I connect so I can't transfer ebooks to it.

I tried creating a new ID and installing another DE for that ID. Still won't recognize Nook HD. Help!

I would say this is not a question for the Reader forum, but for the Digital Editions one
http://forums.adobe.com/community/adobe_digital_editions

How do I add a second Kobo to my Digital Editions?

My wife already uses Digital Editions for her kobo, and now I have a kobo too, but our computer doesn't recognize mine and so I can't download books from the library, except onto HER kobo. Help!

Your single license allows you to have two active installations, meaning you can have it installed and enabled on two machines. You can have the software installed on as many machines as you like, but only two of them can be in an activated state at a given time.
As far as using the two machines at the same time goes, the jury is currently out on that - I had the question in for clarification but did not get a response yet. They recently rewrote the license agreement and the portion that explicitly stated you cannot use the two at the same time was either removed or relocated somewhere else that I have yet to find.
If you mean that you want to have another machine licensed for someone else to use then you need to buy a new license for that other person.

How to view an epub file in digital editions in SINGLE PAGE CONTINOUS mode?

how can i get the full screen real-estate when viewing an epub? On my laptop which has a screen res of 1600x900 i can maximize the view to one page at a time, but when i do the same thing on my desktop or dock to my 24" monitor of resolution 1920x1080, digital editions insist to show me in 2-page side-by-side view. i have to make the digital editions window slightly smaller or expand the table of contents from the left side of the screen in order to make it 1 page layout.
and yes, i have clicked the increase text size button as much as i can, but it canot be clicked anymore)
ALSO......
why can't i just scroll continously like if i'm viewing a pdf? (i can only see one page at a time, from top to bottom, but if i flick my mouse wheel, it goes to the other page instantly and so on).
i am totally hating on this software right now. looking for any alternatives that can do said features above.

Looks like i've just answered my own question here. After searching around on the net desperately...
I've just switched to SONY Reader for PC. The software can show me a page in full-screen with just ONE PAGE at 1080p resolution, and I can increase the font size alot more. Also, It has history of what pages I read and so on. I am uninstalling this worthless software known as Adobe Digital Editions.
Everything about it is much faster too and doesn't feel like the flash spinoff that ADE is.
Sorry for bashing, but just speaking the truth.

How do I uninstall Adobe Digital Editions 3 (for Mac)???

Dear kind, knowledgable Adobe Staff member-
As a user of SEVERAL Adobe products, I am really NOT loving the fact that there is NO CLEAR answer that I can find here (OR even in doing a Google search) for how to completely REMOVE/UNINSTALL Adobe Digital Editions 3 (for Mac)...and there are a couple/few UNanswered Adobe Communities posts (such as this one) asking this SAME question!
If you're going to create an installer for the MacOS platform (which does NOT have the built-in Winblows uninstall "feature"), then PLEASE DO either include a uninstaller tool (either installed during the install process, built into the installer as an option, OR have clear, official, and easily accessible step-by-step instructions on how to do this!
You've lost ANY shot of my returning to ADE software by not having these features...please do help me re-instill some "faith" in your company's responsiveness to the current LACK of support that I am experiencing in attempting to remove this unwanted software from my computer!
Cordially,
Albe Sure

I DO very much appreciate the swift effort at attempting to help...but that is NOT a working resolution for me.
1) As I was very clear on in my OP and title, I am seeking assistance with uninstalling Adobe Digital Editions 3 (for Mac)...
2) BECAUSE Adobe is distributing this software as an "installer", I am not even going to begin to trust simply deleting the Adobe Digital Editions 3 app from my applications folder...no way! I want to thoroughly remove ALL TRACES of this application (EVERYTHING that was installed by the installer, or later by the application itself, onto my computer. Simply deleting the app fro my my applications folder will NOT be sufficient to achieve this goal.
3) As the name would suggest (and the step-by-step instructions would collaborate, the CC Cleaner Tool is only for Creative Cloud installation and removal problems (and to the very best of my knowledge, Adobe Digital Editions is certainly NOT a CC program.)
"A" for effort, but not so much on providing a relevant/working Adobe Digital Editions 3 (for Mac OS) uninstall/removal suggestion(s)...STILL looking for a working solution!

Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon.

Digital Editions question

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