Digital Editions: unable to download Error getting License. License Server Communications Problem: E_ADEPT_NO_TOKEN

Digital Editions: unable to download Error getting License. License Server Communications Problem: E_ADEPT_NO_TOKEN

This error indicates a problem with the eBook file. It is not caused by ADE or your computer. Please notify your library of this or contact the distributor.
I hope it helps.
-Chirag

Similar Messages

  • Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY.  Cannot open ebooks on my Adobe DE.  How do I fix this?

    I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):
    "Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    Another is  "E_AUTH_NOT_READY"
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

  • What can I do with this message: unable to download, Error getting license, License Sever Communication Problem

    I am trying to download a library book (Epub ebook) into my Mac laptop. I have updated my Adobe Edition to 4.0. I keep getting this message
    Unable to download, error getting License, License server communication Problem E_ACT_NOT_READY
    I have gotten in touch with the library. They advised me to do the following:
    Mac OS
    Open Adobe Digital ! Editions.
    Press Command+Shift+D to deauthorize Adobe Digital Editions.
    Select Erase Authorization.
    Click OK and Quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    I am stuck on  Erase Authorization.  After I choose erase authorization another message pops up: Unable to  Erase Authorization. Please try again after some time. I tried all day in fact I even went to the Apple Store where a staff member was also unable to get any further!!

    Hi dagmar
    See my answer at:
    https://forums.adobe.com/thread/1716726
    I think the problem is version 4!!
    Adobe should solve the problem!!

  • Unable to download error getting license license server communication problem

    Hi,
    Am getting the below error when trying to open an acsm file
    Unable to download error getting license license server communication problem
    e_google_device_limit_reached
    Thanks

    Adobe Reader or Adobe Digital Editions?

  • Whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12)

    out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions

    What I did was deauthorized and reauthorized my ADE, both the device and computer. It worked. I was able to download my books onto my e-reader. Here is a link to what I did Deauthorizing and reauthorizing Adobe Digital Editions 2.0 on your computer and your reader | Washington County Coopera…
    I would think that it shouldn't matter if the ADE is 2.0 or 3.0.

  • Whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). finally downloading is not happening ?

    I am facing some problems with ADE when tried to download my e-books and eventhen out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions

    do you have a compatible os for the ade version you're trying to use?
    ie, what os/what ade version?

  • Help please! Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN.

    Help please! I paid for and downloaded 2 books from eBooks library and it then goes to my download folder (on a Windows PC). When I double click on the downloaded book to open, digital editions comes up and then I get the following message: Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN. My computer is authorised and I have tried everything I can think of but can't get the books to download into adobe digital editions. Can anybody help??? Thanks

    I should have mentioned also that the first book downloaded fine. It's just the second one that I'm having the problems with.

  • Error getting License Server Communication Problem: E_ADEPT_NO_TOKEN

    I can't download a book as I keep getting this error:
    Unable to download
    Error getting License Server Communication Problem:
    E_ADEPT_NO_TOKEN
    Can anybody help?

    This error comes when distribution right is not properly set by your library.
    You need to contact your library to get this fixed.

  • Digital Editions - unable to download

    Hi
    I purchased an eBook (epub) about a year ago. I authorized the computer (laptop) and downloaded the eBook successfully. My laptop was subsequently stolen a few months later. I'm now trying to download the eBook again onto a new laptop but I'm getting the below error
    Unable to download. Error getting license. License Server Communication Problem:
    E_LIC_ALREADY FULFILLED_BY_ANOTHER_USER.
    I have authorized the new laptop using the same Adobe ID previously used with no success. I have deauthorized / erased authorization and reauthorized the laptop as per advice on some of the forums but this has not helped at all.
    I contacted the store I purchased the eBook from and they advised I contact Adobe directly for assistance.
    Please help urgently.
    Kind Regards,
    Juan Pretorius
    [email protected]

    This error indicates a problem with the eBook file. It is not caused by ADE or your computer. Please notify your library of this or contact the distributor.
    I hope it helps.
    -Chirag

  • Error getting license. License server communication problem: E_ADEPT_NO_TOKEN. Please help

    I try to download my ebooks on my laptop but receive the onscreen message, Error getting license, License server commucication problem: E_ADEPT_NO_TOKEN. Please help?

    It means, the URLLink.ACSM file is corrupted. Please contact the book store and ask them to check whether the configuration in the server side is correct for that book.
    One of the simple setting in the server which can case this issue is, setting the book for loan in server and providing the purchase option in the book store or vise verse.
    Hope this solves your problem.

  • I am trying to download a book from Books a Million via Adobe Digital Editions and get this error:  Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN   So frustrated right now.

    Can anyone assist with this error please?

    Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

  • How do I overcome error message "Unable to Download Error getting license.license serverproblem.e-go

    I am trying to download a book to my new Kobo touch and keep getting this error message. Google have said that it is a problem with ADE.
    How do I proceed as Adobe Help redirected me to this forum. Help!

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:
    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    ADE will be deauthorized now.
    Now Authorize ADE again.
    Windows:
    Choose Start > Run.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key:
    HKEY_CURRENT_USER\Software\Adobe\Adept
    Right-click the Adept key and choose Delete.
    In the Confirm Key Delete dialog, click OK.
    Your authorization will be deleted.
    ADE will be deauthorized now.
    Now Authorize ADE again.

  • Adobe Digital Edition: Unable to Download E_Adept_Request_Expired (error msg)

    Trying to open a ebook ASCM file  in Adobe Digital Edition.  Unable to and receive the above error message.  Pls assist.  Thanks.

    Please refer to:
    Error: E_ADEPT_REQUEST_EXPIRED | Digital Editions

  • I'm unable to download, error getting license, server comm. problem

    When trying to download I'm getting: E_AUTH_bad_ DEVICE_KEY_or PKSC12

    Moved to Adobe Digital Editions forum.
    Neil

  • Problem downloading: unable to download: error getting license: License server communication problem: E_ACT_NOT_READY

    HOW DO I FIX THIS PROBLEM: E_ACT_NOT_READY  ?

    Try the instructions given in following link:
    http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html
    I hope it helps.
    -Chirag

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