Digital persona software

I lost digital persona reader function
Please advise for recovery?

Hi,
Post back with the following.
1. The full Model No. and Part No. of your notebook ( from the service tag underneath your machine ).
2. The operating system you are using ( ie Vista, Windows 7 etc ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

Pavilion dv8t 1200 - simple pass/digital persona software won't install

Howdy,
Windows 7 Home Premimum 64 bit
Intel Core i7 Q720 @1.60GHz
Pavilion dv8t - 1200 Notebook PC
The reader worked fine for the first few months/year, however it then only started working for signing in & occasionaly for sites & gTalk. I was cool with that...annoyed, but cool. Oh, it also didn't work to sign in if I had to sign in again after the screen saver came up or if the machine went into hybernate.
Today I decided to see if there was an update or if I could get it working for something other than signing in. After installing what was most likely the wrong package, I uninstalled it through the Program Manager.
I then shut down the machine, ran CCleaner (there were digital persona errors removed...about 8) & went to install sp50048 which I believe is the correct one for my machine.
During the install it tells me the folder/files already exist, (even though I uninstalled it) & ithey do, then at the instal phase "Registering Modules" I receive the following error:
Error 1722
InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6...
And then in rolls it back.
I turned off the biometric devices in the control panel, ran CCleaner again, shut the machine down completely, tried installing again & had the same issue.
I turned the biometrics on in the control panel & recieve this message:
"Biometric devices are turned on, however I'm told “Windows did not find any biometric devices on this computer. You might need to attach your device or install device drivers.”
I have tried a few methods from 'solved' under both simple pass & digital persona
Thank you all for reading & attempting to help.

Howdy,
Thank you for your advice, however it did not work out.
Addressing each point in succession:
I can not get Digital Persona to install, therefore I can not interact with it hence none of the steps in the Setup and Use HP SimplePass Fingerprint Reader were available to moi.
Troubleshoot a Fingerprint Reader did not solve the issue, however I did go through the steps there so I shall describe my results in an effort to see if it helps home in on the problem.
All files used to update were pulled from the hp.com site using my Product Number.
Update the BIOS - BIOS was up to date
Enable Biometric Support (in BIOS) - Following the instructions it appears mine is always in the state: Enable
Check for Windows Support - Validity Sensor appears under Biometric Devices in the Device Manager
Update the Device Driver - (Had deleted the driver previously, so installed & updated) - Updated/Installed
Update the Access Manager - Attempted to install Digital Persona 5.1.0.175 A, but again during the install it gave me the same error (as my original post describes) & did not install.
As a final note, Windows does not see the reader in the Control Panel (large icons) Biometric devices even though it is turned on.
The reader worked fine before I tried to update it to a newer version & I still believe I installed an incorrect version of the Simple Pass software.

My Digital personna addon is not working in Firefox 7.o....I use fingerprint login for each and every website....plz help.

Hi,
I have finger print reader on my laptop. This reader use Digital personna software to authenticate. I use fingerprint authentication in most of the websites. But unfortunately when I upgraded to Firefox 7.o the extension got disabled. Please help me in fixing this issue.!!!

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

WILL "digital persona" finger print password manager work with Firefox?

My computer has a fingerprint reader that I use to store my passwords to log onto websites. It works with internet explore but have not been able to use it with Firefox. When trying to use the message states "The address wasn't understood". "Firefox doesn't know how to open this address, because the protocol (daq) isn't associated with any program."
My software was loaded on computer and is named "digital Persona"

I can see from your "More System Details" list (thank you!) that the DigitalPersona extension is disabled. Usually this indicates that the extension contains a list of compatible Firefox versions and your version is not included. This is not a new issue with this software, unfortunately.
In March 2011, another volunteer found this:
"Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team "
Some volunteers have suggested testing a different extension: [https://addons.mozilla.org/en-US/firefox/addon/fingerfox-se/ Fingerfox (SE)]. It claims to support DigitalPersona 2.0. An updated version is available from the developer's website: [http://amews.net/products/fingerfox/download/]. If you try it, could you report back on whether it works?

How do I re-connect my digital persona?

The upgrade that messed up my audio mute button also disconnected my digital persona..Finger print reader..Any suggestions on how to get this up and running again? Hopefully someone can help me with this...Thanks.

Hi,
Can you post back with the following.
1. The full Model No. or Part No. of your notebook.
2. The operating system and version you have installed ( ie Windows 7 32bit )
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Can no longer see my purchased books in Adobe Digital Edition software

Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection). I do not understand why they disappeared from the Purchased list. I would like Adobe to Re-install into my purchased list all my purchased books. Would like some help with that.

Very nice device the PRS-350, my wife and I both have them.
Not exactly sure how much you have updated, so some of these comments may not be to the point ....
Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
Nothing will work with a different ID; you can change the email address assocated with the old ID,
but can't read books with a device registered with a different ID or transer them to a new ID.
Probably when you updated your software ADE lost its repository.
Adobe does not remember your books in any 'cloud' associated with your ID,
the ID is just used to unlock the files you still have that are associated with the ID.
Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
They should then appear again in the ADE library and you should be able to copy to the Sony (assuming registrations all correct).
Or, if you want the books always available on the computer even without the USB,
copy from USB to computer, then use ADE to open the copies on the computer.
If ADE won't read the books either it is probably not correctly registered (with the original ID).
One possibility is that ADE got confused about registration when you reinstalled (it often does).
See ***1 note at end.
Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
If you want to use library books, use the older more reliable version of ADE.
See ***2.
Good luck.
****1
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
****2
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

I have laptop with digital persona (finger scanning) to automatic feed the passwords. it was working properly with the older version of firefox but is not working with the latest version of the firefox. why? give me a solution.

i have laptop with digital persona (finger scanning) to automatic feed the passwords. it was working properly with the older version of firefox but is not working with the latest version of the firefox. why? give me a solution.

Please authorize ADE 3 with same credentials that you used with older version of ADE

Validity sensor/digital persona not working after win7 upgrade on dv3 2050ea

Hi,
I have recently clean installed windows 7 after Vista onto a dv3 2050ea laptop. I used the HP downloads page to get all the new drivers for win7 including the validity sensor and digital persona package. Win 7 does not find a biometric sensor and I can't see where to launch digital persona from . What can I do ?
thanks
Alan

I just fixed this problem with my HDX 18,,,,,,I will walk you through the process that fixed my FP reader.
I upgraded from VISTA to WIN7, that was where the problem occured.
My PC DL'd the the updated Digital Persona Identity Protection Suite (DPIPS) program for WIN7 from the HP site.
There is a known incompatibility with this update from HP and WIN7.
The Validity Sensor Driver that detects the FP reader is the same for VISTA and WIN7 in my PC (check this first / update IF necessary).
NEXT
I went through the: START>Control Panel>Programs and Features>Digital Persona>Uninstall.
Shut down and restart 2X.
I went back to the HP site and DL'd the DPIPS program for VISTA.
RUN > DPIPS program.
UPDATE from the DPIPS Program (Version 4.11.3826) bypassing the the update from HP.
Hope this works for you.
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Failure to install canon digital camera software

I'm unable to install the software from the disc provided and the update from the Canon site. I have run a disc repair and still unable to install. The camera downloads to another iMac and the software installed to a Dell. Also I tried installing an earlier version that works on second iMac but cannot get that to download to primary iMac (G4 10.4.8)
Any ideas about what to do next?

Hi bluebee,
It is not your iMac. I just purchased an iMac G5 Intel and I also have a Canon Digital Elph (with the Canon software installed on my eMac G4) wondering the same thing. There are some aspects of the Canon software that I prefer over iPhoto.
But before installing, I came across the following on Canon's homepage:
"Canon is conducting compatibility tests for the current versions of Canon digital imaging software with the shipping versions of Mac OS X 10.4 [Tiger]. Results will be posted soon. For now, Canon is not claiming compatibility with Mac OS X 10.4"
Hope this helps,
Steve
iMac G5 Intel Core 2 Duo, 2.16 GHz, 2 GB RAM Mac OS X (10.4.9) iBook G3 366 MHz (clamshell), 576 MB RAM, Mac OS X 10.3.9

Digital Sending Software and BISCOM

Is anyone having issues using HP DSS 5.x with BISCOM Faxcom Suite for Windows 10.1.0.34? I setup HP DSS to use Lan Fax and BISCOM Faxcom, but when you submit a fax the header file that is created isn't accepted by BISCOM. It creates a .BAD file with contents similar to the below. Thanks for any tips/info!
******************** ENVELOPE ERROR ********************
Incorrect Header. Use 'START_BIS2.xx' with Ver2 Env. Use ASCII Codes '0x03 0x0A' with Ver1 Env.
ï»¿START_BIS2.00
FROM_STAMP = Altomare
SENDER_USER_ID = WinCE
SUBJECT = Fax from HP MFP Digital Sending Software
RESOLUTION = HIGH
COVERPAGE = (NONE)
SEND_AT = IMMEDIATE
STATUS_ID = 00002
ID_TAG = 00002 1
RETURN_GOOD = YES
ATTACHMENT_IDS = ATT3063fe84-1fd4-49e7-8169-edf803cb1142.tif
START_RECIPIENT
REC_FAX# = 9015555555
END_RECIPIENT

Having a Software Update Server is very nice for this as well. I guess depends how many macs you have if it's worth it.

Is digital Persona Identity protection suite (finger print verification) for logins compaitable with Firefox 10?

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/919319]]</blockquote>
Digital Persona Identity Protection suite >for easy logins through finger print reading>this application was working for me till Firefox 3.6 ,but not for versions above that So I am still continuing with the Old version without an Update.Does Firefox 10 support this application

*http://www.digitalpersona.com/support/overview/
*http://support.authentec.com/Forum.aspx

Crazy input lag in digital painting software

Hi,
at work I have a MacBook Air 13" Mid-2012 (CPU i5 1.8 GHz, SSD 128 GB, RAM 8 GB, OS X 10.8.5) connected to an external monitor (DELL ultrasharp). I tried to use this computer with some digital painting software (like Adobe Photoshop, Corel Painter and GIMP) via Wacom Intuos 4, but I have always the same problem: heavy input lag, I am not comfortable to paint anything with this lag. This problem occurs with mouse too (if I try to paint a long line with mouse the lag is still there); I do not have this problem under Windows 8 on another computer with my Wacom Intuos 4 (this means the problem is related to MacBook Air and/or Mountain Lion). Should I switch back to my old workstation with Windows?
Thx for any help
Paolo
P.S.
All drivers and software are updated, I tried SmoothMouse and similar software but the problem is still there.

Hi Kelmen,
"clicking mouse or keyboard will causing obvious lagging/short-hanging in game, like 1-2 seconds. if i move mouse it is ok. this will keep occuring for like 15-30 secs, after that, issue will gone."
According to my own experience ,it is a normal symptom .
During the booting process of the games ,there are many system resources occupied by the games.So it is reasonable ,we will come across a little lag issue.We can open the task manager to monitor the staus of the system resources .
To get a better performance of palying games ,we can try to disable the unnecessary autorun program to allocate the system resources for the game .
We can use the Autorun tool to achieve.
Autoruns for Windows v13.2
https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx?f=255&MSPPError=-2147217396
To get a better performance ,it is recommended to keep the machine up to date .
We can try to manually update the driver for the mouse ,keyboard ,video card .It is recommended to download the latest driver from the manufacturer website for these devices.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Digital persona(fingerprint reader) extension is incompatable with firefox 4.0b7 and many more extension which is working in firefox 3.6 is not compatable with this version

Current version of firefox shows "Digital persona(fingerprint reader) extension is incompatable with firefox 4.0b7" and many more extension which is working in firefox 3.6 also not compatable with this version what should we do because this extensions are very useful for me in my laptop

I got this reply from DigitalPersona:
"DigitalPersona made the decision late last Spring, to discontinue the Personal products. There will be no further revisions."

When will Simple Pass Digital Persona Fingerprint Reader work with Firefox 6?

I would like to use Digital Persona Extension 5.0.0.4375 with Firefox.
When will there be an Update for Firefox 6?

I downloaded http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip. I deinstalled Digital Persona Simple Pass, installed Egistec Simple Pass and registed two fingerprints.
Now it still works in windows but it still does not work with firefox, because the Egistec addon "Online Accounts Extension" is incompatible in Version 1.0 ans 1.1 to Firefox 6.
Disappointing.............

Upgraded to IE9 and Digital Persona Personal doesnt work

Ive upgraded to ie9 and now my fingerprint reader doesnt pop up like it used to when i go to a website it knows. Any ideas

Probably the Digital Persona extension could've been disabled. Try Tools (Alt+x) --> Manage Addons, under Toolbars and extensions, check whether the Digital Persona Plugin is enabled or disabled. If it is disabled, enabling it should make it work. Hope this helps.

Digital persona software

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