Digital persona update 4.1

Hi,
This morning, my software manager offered me an update of Digitap persona. I'm running Windows 7 RC
After installation, it takes many attempts to get my fingerprint authenticated.
I have to swipe my fingers approx >10 times to get myself authenticated. Previously, a single swipe used to be sufficient.
I tried re-registering my fingerprint and reducing the precision to minumum, but the problem continues.
Any help would be appreciated.
Regards,
Abhishek

I am also having issues with this update.
but i am not able to use the fingerprint scanner at all now.
it does not read my fingerprint what so ever.
as my machine is new, i just did a full reinstall, and the fingerprint scanner works all ok, untill you install the update.
if anyone know how to fix this for good, pleae advise
thanks
Andy

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Pavilion dv8t 1200 - simple pass/digital persona software won't install

Howdy,
Windows 7 Home Premimum 64 bit
Intel Core i7 Q720 @1.60GHz
Pavilion dv8t - 1200 Notebook PC
The reader worked fine for the first few months/year, however it then only started working for signing in & occasionaly for sites & gTalk. I was cool with that...annoyed, but cool. Oh, it also didn't work to sign in if I had to sign in again after the screen saver came up or if the machine went into hybernate.
Today I decided to see if there was an update or if I could get it working for something other than signing in. After installing what was most likely the wrong package, I uninstalled it through the Program Manager.
I then shut down the machine, ran CCleaner (there were digital persona errors removed...about 8) & went to install sp50048 which I believe is the correct one for my machine.
During the install it tells me the folder/files already exist, (even though I uninstalled it) & ithey do, then at the instal phase "Registering Modules" I receive the following error:
Error 1722
InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6...
And then in rolls it back.
I turned off the biometric devices in the control panel, ran CCleaner again, shut the machine down completely, tried installing again & had the same issue.
I turned the biometrics on in the control panel & recieve this message:
"Biometric devices are turned on, however I'm told “Windows did not find any biometric devices on this computer. You might need to attach your device or install device drivers.”
I have tried a few methods from 'solved' under both simple pass & digital persona
Thank you all for reading & attempting to help.

Howdy,
Thank you for your advice, however it did not work out.
Addressing each point in succession:
I can not get Digital Persona to install, therefore I can not interact with it hence none of the steps in the Setup and Use HP SimplePass Fingerprint Reader were available to moi.
Troubleshoot a Fingerprint Reader did not solve the issue, however I did go through the steps there so I shall describe my results in an effort to see if it helps home in on the problem.
All files used to update were pulled from the hp.com site using my Product Number.
Update the BIOS - BIOS was up to date
Enable Biometric Support (in BIOS) - Following the instructions it appears mine is always in the state: Enable
Check for Windows Support - Validity Sensor appears under Biometric Devices in the Device Manager
Update the Device Driver - (Had deleted the driver previously, so installed & updated) - Updated/Installed
Update the Access Manager - Attempted to install Digital Persona 5.1.0.175 A, but again during the install it gave me the same error (as my original post describes) & did not install.
As a final note, Windows does not see the reader in the Control Panel (large icons) Biometric devices even though it is turned on.
The reader worked fine before I tried to update it to a newer version & I still believe I installed an incorrect version of the Simple Pass software.

WILL "digital persona" finger print password manager work with Firefox?

My computer has a fingerprint reader that I use to store my passwords to log onto websites. It works with internet explore but have not been able to use it with Firefox. When trying to use the message states "The address wasn't understood". "Firefox doesn't know how to open this address, because the protocol (daq) isn't associated with any program."
My software was loaded on computer and is named "digital Persona"

I can see from your "More System Details" list (thank you!) that the DigitalPersona extension is disabled. Usually this indicates that the extension contains a list of compatible Firefox versions and your version is not included. This is not a new issue with this software, unfortunately.
In March 2011, another volunteer found this:
"Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team "
Some volunteers have suggested testing a different extension: [https://addons.mozilla.org/en-US/firefox/addon/fingerfox-se/ Fingerfox (SE)]. It claims to support DigitalPersona 2.0. An updated version is available from the developer's website: [http://amews.net/products/fingerfox/download/]. If you try it, could you report back on whether it works?

Validity sensor/digital persona not working after win7 upgrade on dv3 2050ea

Hi,
I have recently clean installed windows 7 after Vista onto a dv3 2050ea laptop. I used the HP downloads page to get all the new drivers for win7 including the validity sensor and digital persona package. Win 7 does not find a biometric sensor and I can't see where to launch digital persona from . What can I do ?
thanks
Alan

I just fixed this problem with my HDX 18,,,,,,I will walk you through the process that fixed my FP reader.
I upgraded from VISTA to WIN7, that was where the problem occured.
My PC DL'd the the updated Digital Persona Identity Protection Suite (DPIPS) program for WIN7 from the HP site.
There is a known incompatibility with this update from HP and WIN7.
The Validity Sensor Driver that detects the FP reader is the same for VISTA and WIN7 in my PC (check this first / update IF necessary).
NEXT
I went through the: START>Control Panel>Programs and Features>Digital Persona>Uninstall.
Shut down and restart 2X.
I went back to the HP site and DL'd the DPIPS program for VISTA.
RUN > DPIPS program.
UPDATE from the DPIPS Program (Version 4.11.3826) bypassing the the update from HP.
Hope this works for you.
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After a personas update, FF is unresponsive bc of plugincontainer error, so i have to have 2 FF open to have a browswer that works. How do i fix the plugin container so it launches right the 1st time?

Started happening after the latest personas update. Whenever i 1st launch FF it just becomes completely unresponsive, i can't even close it w/out having to use task manager. However if i keep the 1st FF open and launch it again, the 2nd FF works just fine- no problems what so ever! BUT i can not close the 1st FF (using task manager) w/out it automatically closing the 2nd. Which means i have to have two browsers open to have just one working one.When i tried to see what the heck is the problem with the 1st FF it says it's a plugin-container.exe error- so how is it that the 2nd launched browser works???
I created a dump file for anyone smart enough to analyze it- but have nooo idea how or where to upload it lol.

Look in your device manager and find out what brand of hard drive you have (Western Digital, Seagate, Toshiba etc.) Go to the manufacturer's website and download their hard drive certification test (free). Run the test on your drive so you can feel that it is not the hard drive. Then run the HP memory test from your utility partition (I think you hit F10 while starting the machine). There is always a chance that your connector to your hard drive is bad or the contacts are dirty but that is an outside shot.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Is digital Persona Identity protection suite (finger print verification) for logins compaitable with Firefox 10?

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/919319]]</blockquote>
Digital Persona Identity Protection suite >for easy logins through finger print reading>this application was working for me till Firefox 3.6 ,but not for versions above that So I am still continuing with the Old version without an Update.Does Firefox 10 support this application

*http://www.digitalpersona.com/support/overview/
*http://support.authentec.com/Forum.aspx

When will Simple Pass Digital Persona Fingerprint Reader work with Firefox 6?

I would like to use Digital Persona Extension 5.0.0.4375 with Firefox.
When will there be an Update for Firefox 6?

I downloaded http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip. I deinstalled Digital Persona Simple Pass, installed Egistec Simple Pass and registed two fingerprints.
Now it still works in windows but it still does not work with firefox, because the Egistec addon "Online Accounts Extension" is incompatible in Version 1.0 ans 1.1 to Firefox 6.
Disappointing.............

How do I re-connect my digital persona?

The upgrade that messed up my audio mute button also disconnected my digital persona..Finger print reader..Any suggestions on how to get this up and running again? Hopefully someone can help me with this...Thanks.

Hi,
Can you post back with the following.
1. The full Model No. or Part No. of your notebook.
2. The operating system and version you have installed ( ie Windows 7 32bit )
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My Digital personna addon is not working in Firefox 7.o....I use fingerprint login for each and every website....plz help.

Hi,
I have finger print reader on my laptop. This reader use Digital personna software to authenticate. I use fingerprint authentication in most of the websites. But unfortunately when I upgraded to Firefox 7.o the extension got disabled. Please help me in fixing this issue.!!!

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

I have laptop with digital persona (finger scanning) to automatic feed the passwords. it was working properly with the older version of firefox but is not working with the latest version of the firefox. why? give me a solution.

i have laptop with digital persona (finger scanning) to automatic feed the passwords. it was working properly with the older version of firefox but is not working with the latest version of the firefox. why? give me a solution.

Please authorize ADE 3 with same credentials that you used with older version of ADE

Digital persona(fingerprint reader) extension is incompatable with firefox 4.0b7 and many more extension which is working in firefox 3.6 is not compatable with this version

Current version of firefox shows "Digital persona(fingerprint reader) extension is incompatable with firefox 4.0b7" and many more extension which is working in firefox 3.6 also not compatable with this version what should we do because this extensions are very useful for me in my laptop

I got this reply from DigitalPersona:
"DigitalPersona made the decision late last Spring, to discontinue the Personal products. There will be no further revisions."

Upgraded to IE9 and Digital Persona Personal doesnt work

Ive upgraded to ie9 and now my fingerprint reader doesnt pop up like it used to when i go to a website it knows. Any ideas

Probably the Digital Persona extension could've been disabled. Try Tools (Alt+x) --> Manage Addons, under Toolbars and extensions, check whether the Digital Persona Plugin is enabled or disabled. If it is disabled, enabling it should make it work. Hope this helps.

Fingerprint reader (Digital Persona 4500)

Anybody have an example of Digital Persona 4500 implemented in LV? SDK comes with DLLs and .h's but I can't seem to make them work using library calls or import DLL. Combination of mediocre C skills, confusion about datatype mapping in call library (matching LV data types to header prototpes), and poor SDK documentation.
If not 4500, anything implement a DigitalPersona product would be helpful / appreciated.

Hi Zwired1,
Since you have the header file for the DLL in question, you should be able to use the Import Library Wizard to automatically import and create LabVIEW wrappers for your DLL function calls (Tools>>Import >>Shared Library). This should take care of most of the call library function node configuration automatically. I've seen a few cases where the import wizard can't parse all functions if they're not exported properly, use oddly-nested or complicated data types, or header macros, but most of the time it works like a charm.
If that's failing (which might be the case, your post's a little vague), what errors are you running into?
Regards,
Tom L.

Digital persona software

I lost digital persona reader function
Please advise for recovery?

Hi,
Post back with the following.
1. The full Model No. and Part No. of your notebook ( from the service tag underneath your machine ).
2. The operating system you are using ( ie Vista, Windows 7 etc ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Dv4t-1200 CTO Digital Persona Fingerprint Reader stopped working

I recently posted a question in the Windows 8 Expert Day forum, thought I was getting somewhere, and I think it either got too complicated or the Expert Day was over, so no more help. Don't know.
Here is the link to the full post, so that you can have full information of what has already been tried:
dv4t-1200-CTO-Digital-Persona-Fingerprint-Reader-stopped-working
I was hoping that someone might have further suggestions on the Service installation section in this inf is invalid message I keep getting while trying to install the drivers for the device.
I appreciate your help.
System: Pavilion dv4t-1200 CTO
Op System: Windows 8 64-bit Professional

I got this reply from DigitalPersona:
"DigitalPersona made the decision late last Spring, to discontinue the Personal products. There will be no further revisions."

Digital persona update 4.1

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