Digital touch is not working

We bough to Apple Watch, sport and watch series for me and my wife. Everything works fine, but no digital touch. We both in friends (and we add and removed each other few times already), we both have this finger icon, but nothing we draw or tap is not making it on other watch. Messages and calls works, but no digital touch.
We asked support in Apple Store, but they suggest to wait few days... that's it. In the same time other people reports that it i just working for them... so it can't be a server problem.

Digital touch relies on two things, proximity and internet connectivity. If neither is available, it won't work.

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