Digital touch not arriving one way

I'm trying to use digital touch with a friend. My digital touch messages are arriving at her watch without problems but when she tries to answer on it, it just never arrives on mine. The watch does not give a error message in the lines of "The digital touch couldn't get sent" or something. Everything looks like it has been sent without a problem.
We tried changing contact details (like email addresses, numbers, etc), but since the digital touch button exists in her contact panel thingie, it should mean that the watch sees that that contact is using a watch too, though why does it not arrive?
What does the watch use for the digital touch interface? Is it whatever is picked in iMessage or does it always use the number / apple ID?

Same issue! Only got text and emoticons only, touch drawing can't show up in one direction!

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