Digivox micro HD problem with Windows7

Hi,
After succesefull installation of driver and ArcMedia software I could see atached device, but no available channels it could found. I used coaxial cable (have a Cable TV). Then I've tried with Media Center on my Windows7, and I couldn't configure it properly, because it couldn't download some settings for my zone. After that action my pc doesn't even recognize tv tuner. The first question is do I need Media Center for watching TV if I already have ArcMedia software? And the second one, why my pc doesn't recognize DigiVox tv tuner, and is it compatible with Windows7?
Best regards, Uros

Yeh I've just tried using a signal booster but still no luck.
Tried moving the aerial around but it still doesn't receive them.
The aerial signal receives a perfect signal for the freeview box so I don't think it is the signal that is at fault.
Thanks for helping

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