Dilemma presented by Firefox automatic update

I just received a message offering to update my Firefox. But the message said the update is incompatible with my Webroot 1.72.0 add-on (a security and backup app). But "as soon as they are made comptible, Firefox will update and re-enable these add-ons". This is ambiguous. Does it mean Firefox will make them compatible for me and then perform its update? Does it mean it will simply wait for Webroot to supply an updated version of its add-on and not update Firefox till then? Or does it mean (contrary to the literal meaning but you never know) that Firefox will proceed with it update and leave me to get a compatible version of Webroot if one exists? (If the person answering this is another user just like me, how do you know? Do you have a close enough relationship to the designers of this Firefox update to speak with authority?)

hello, automatic updates happen over an encrypted secure connection with a update server at mozilla - downloaded pieces of update are checked for integrity and won't be installed otherwise. this is no infection vector for malware...
also updates won't change your settings in most cases. you didn't describe in particular what kind of setting changed but if its the homepage or your search provider this is usually a sign of adware/malware present on a system:
#please go to the firefox ''menu ≡ > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
#also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
#finally, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner], which are specialised in adware and browser hijackers.
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]

Similar Messages

  • June 10 2012 Firefox automatically updated itself (no choice) on my Intel Mac/Tiger 10.4.11. Can no longer use Firefox, so how do I get back the old one?

    June 10 2012 Firefox automatically updated itself (no choice) on my Intel Mac/Tiger 10.4.11. I can no longer use Firefox. I have an old version of Firefox on my Mac G4, but am scared to use that machine in case that Firefox also automatically updates itself. How can I transfer a copy of that older version of Firefox (from the G4) to the Intel Mac, and how do I stop both versions from then automatically updating? How do I then remove the updated version of Firefox from the Intel Mac, which I cannot use? Thank you for your help.

    esqki FF update to 13 and now you can't open ? sorry about that.
    1. Download (with your safari) a copy of the latest (3.6.28) from your 10.4.11 mac
    from
    ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/
    2. '''Trash''' the current Firefox application to do a clean install.
    3. Install the version that you have downloaded (3.6.28).
    Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
    see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
    after install the 3.6.28 version go to: Options > Advanced > Update tab > Firefox updates, check mark '''Never check for updates (not recommended: security risk)''', click Ok to save it, exit firefox and restart it.
    https://support.mozilla.org/en-US/kb/settings-network-updates-and-encryption#w_update-tab
    thank you

  • Firefox automatically updated to a version that will not run on my version of OSX... can I reinstall my old version and keep my saved bookmarks, etc?

    I am running OSX 10.4.11 on my iMac; Firefox automatically updated to version 12, and now it will not run on my computer.
    Is there a way to deinstall the new version while keeping my saved bookmarks, etc?
    If not, how do I deinstall 12 and reinstall the older version of Firefox that worked with my operating system?
    Thanks.

    [[Firefox no longer works with Mac OS X 10.4 or PowerPC processors]].
    You can install Firefox 3.6 from [http://www.mozilla.org/en-US/firefox/all-older.html http://www.mozilla.org/en-US/firefox/all-older.html]. Please keep in mind that not only is Firefox not receiving any updates (thus rendering it insecure), neither is Mac 10.4 or any of the plugins used on it. Running such an old Operating System is dangerous to your information's security on the internet. something for you to keep in mind.

  • Malware and Firefox automatic update. Safe?

    I have the same malware problems as everyone else. It seems that Firefox is especially prone. The popup windows that ask to update Firefox are annoying but they can be handled. I am worried about the automatic update. Is it safe? If Mozilla can communicate with my computer automatically why can't a malware installer? As of late I am having problems with options changing. Why would an update change my options settings? They get changed. I am just worried about the level of security afforded by Mozilla. Maybe it's time to move on!!

    hello, automatic updates happen over an encrypted secure connection with a update server at mozilla - downloaded pieces of update are checked for integrity and won't be installed otherwise. this is no infection vector for malware...
    also updates won't change your settings in most cases. you didn't describe in particular what kind of setting changed but if its the homepage or your search provider this is usually a sign of adware/malware present on a system:
    #please go to the firefox ''menu ≡ > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
    #also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
    #finally, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner], which are specialised in adware and browser hijackers.
    [[Remove a toolbar that has taken over your Firefox search or home page]]
    [[Troubleshoot Firefox issues caused by malware]]

  • How can I prevent Firefox automatically updating when first opened on a new CentOS Installation ?

    Hi,
    I just installed CentOS on a new virtual machine for testing. I need to run Firefox 28 on it.
    NO. Don't argue. It needs to be firefox 28.. Yes, I know firefox 35 is out. Yes I know it fixes important vulnerabilities. Yes, I know it has a load of new features. That information won't help me in the slightest. I need Firefox 28 on this virtual machine for a very specific reason, firefox 29, 30, 31, 32, 33, 34 and 35 won't be suitable for this purpose.... The reason I need it is to do with testing a specific website compatibility with older browser versions on multiple operating systems. I am fully aware that the latest version of firefox is the "best"... but it's not what I need right now, so please don't ask questions like "why are you using an older version" or suggest things like "you know, it's really in your best interests to use the latest version"... I get it, OK.... but that's not a helpful reply to this question, because I have a really specific requirement here.
    ... sorry if that seems rude, I just know what sort of replies get posted here whenever someone suggests using an older browser. I do get why people give such advice. I do understand the benefits of keeping computers that connect to the internet up to date. This particular Virtual Machine won't actually be used to connect to the internet... just to a test website on an intranet.
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    ; Do not modify this file.
    So I changed the setting below to say:
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    Basically here is what I need on CentOS - A way to run Firefox 28 without it updating to a newer version without asking me first. I don't mind if it keeps asking me... so long as it asks me instead of just doing it without asking.
    Just to be clear again - this is for a test configuration I have to build, on a virtual machine. It's OK for this one specific machine to have vulnerabilities, it's OK that it doesn't have all the new features of Firefox 35. It's what I need. It won't be used to browse the internet and go to dangerous web sites that might implant malicious code. It will only be used to connect to a specific web server, behind a corporate firewall, that my company tightly controls. I'm pretty sure doesn't have malware on it (if it does, I have much bigger problems that using an old version of a browser) . Then in a few weeks time, this VM will be deleted, along with the old version of Firefox I hope to have running on it.
    Incidentally, I may also have to repeat whatever I'm doing here later on another CentOS VM to install Firefox 27, 26, 25... but I'm hoping I don't have to... but I assume that whatever procedure works for Firefox 28 will work for these other slightly older versions too... don't worry, I don't have to go all the way back to Firefox 1.0... it's not THAT bad :-)
    So, with the understanding very clear that normally you would probably recommend just using the latest version.... can anyone help me ?
    Thanks in advance.

    Firefox tarballs from Mozilla Org use prefs within Firefox for updates. The "toggle" for not automatically updating - '''app.update.enabled''' and where to look for updates - '''app.update.url'''. The first needs to be '''''false''''' and the second could be a '''''null''''' string, do an update can't be found.
    ''I use both prefs to keep Firefox from updating by itself. I install each new version of Firefox as it is released, and keep the older versions around for reference purposes. Those prefs are the same since Firefox 1.5 came out.''
    The versions of Firefox that are part of an operating system installation usually are that OS's own build of Firefox, and don't use the same update setup as Mozilla uses, in most cases. I am not familiar with Cent OS, but Ubuntu and Debian look for Firefox updates and from their own program repository servers outside of Firefox - as with the tarballs from Mozilla.

  • If firefox automatically updates my computer past 3.6 I'm inundated with Script Freezes..how do I stop new automatic updates?

    Everytime I'm automatically updated past 3.6 my computer is inundated with Script Freezes..especially on the email page of gmail.
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    My real question is: Since things work fine in 3.6...how can I avoid any automatic updates?
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    Matthew
    [email protected]

    I tried this today, and it is working now:
    Click Firefox > Options > Options > Advanced ... then Uncheck the option "Use hardware acceleration when available"

  • Since latest Firefox automatic update, any downloaded jpg is saved as a firefox file and I cannot save as a jpg. Why?? Help please!!

    Since the latest FF automatic update - any jpg I send to myself I cannot save as a jpg. This is so frustrating. I use my camera phone to take shots of our library activities and then to make newsletters, website updates etc. Just started this week. Today is the first day I noticed this problem.
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    Every time Firefox opened
    == Today 7/28/10

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    Help > Troubleshooting Information > Profile Directory > Open Containing folder
    See also [[Using the Troubleshooting Information page]]
    See also "Reset Download Actions": http://kb.mozillazine.org/File_types_and_download_actions

  • Why did Firefox automatically update to 9.01 today, disabling a needed extension and my main theme?

    I (and many others) have complained constantly about FF's constant updates that consistently break extensions, etc.
    Therefore, I turned off automatic updates in the OPTIONS folder. I have FF set not to even check for FF updates.
    Today, I reboot the computer, my theme is gone, disabled for no good reason. An extension I use (FoxClocks) is gone and listed as incompatible with the new version, '''9.1'''
    Hmmm. I thought that applied in mid-January. According to the Update History, Jan 12 to be exact.
    Now, I turned off the automatic update feature for FF (leaving it for Add-ons and search engines). Yet, something still seems to have happened automatically in the background that disrupted my browser.
    So could someone tell me
    (a) has an automatic update been applied against my wishes?
    (b) I thought I'd made sure that couldn't happen. How do I stop it from happening, otherwise?
    (c) If this wasn't an automatic update, what was it? How do I stop it from happening?

    Auto update preferences are OFF. I turned off the automatic update feature for FF (leaving it for Add-ons and search engines)
    I don't think 9.01 is a new update either. I applied it in mid-Jan according to the software history---that was a late application because I do not like Firefox's frequent update policy and I only apply after they are well established and not likely to break my extensions.
    Yet, suddenly, nonetheless one morning my browser booted with the Noia theme gone, and Fox Clocks disabled. (It is now back.) Which is extremely odd since I also use FF on my laptop (Vista) and have FC installed there---and it works fine with this version and there was no such problem on my laptop. What in the world can that be about? (Note that the laptop is Vista; the desktop XP3)

  • Why doesn't Firefox automatically update in Window 7?

    Firefox does not automatically update, even thought it is supposed to. One needs to log into an Administrator account for it to updates. Previous versions before 8.0 also had this problem. A suggestion to Mozilla: post a message that updates are available.
    OS Windows 7 Home Premium and Windows 7 Pro.

    You can modify the pref <b>keyword.URL</b> on the <b>about:config</b> page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".
    * Google "I'm Feeling Lucky": http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=
    * Google "Browse by Name": http://www.google.com/search?ie=UTF-8&sourceid=navclient&gfns=1&q=
    * http://kb.mozillazine.org/keyword.URL
    * http://kb.mozillazine.org/Location_Bar_search
    To open the <i>about:config</i> page, type <b>about:config</b> in the location (address) bar and press the "<i>Enter</i>" key, just like you type the url of a website to open a website.<br />
    If you see a warning then you can confirm that you want to access that page.<br />

  • VI have an Eee notebook and each time Firefox automatically updates, I can't get on the internet and have to do system restore to un-update Firefox. How do I fix this?

    Firefox auto-updates and then will not run on Eee PC. I either want to know how to turn off auto-update or somehow get the new version of Firefox to work on my Eee PC.
    == This happened ==
    A few times a week
    == Every time Firfox auto-updates

    Which Firewall are you using?

  • Firefox automatically updated on my home computer last week and I have not been able to log on to Firefox since. I get a crash notice immediately.

    It always updates automatically but this time it seems that Firefox won't work at all now. I cannot log in to even send this to you. I had to come to work to do it so I don't have a crash ID here because I didn't know I needed it. I have only used Firefox for several years now and am upset that this update messed it all up.I used to use Thunderbird also (which I loved) but I have over 750 e-mails that can't seem to download (they downloaded from the server, but couldn't get into Thunderbird. The first message took over 10 minutes...so I don't use it either because all my messages line up after those 750. Nobody can seem to fix that either)

    Try a SMC reset:
    http://support.apple.com/kb/ht3964
    Ciao.

  • When firefox automatically updates it clears my saved tabs. Is there something I can do to keep my tabs open?

    I'm not sure with which version this started happening but it's only been in the last several months. When I exit firefox before retiring I'm asked if I want to save my tabs, which I do. Then when I open firefox and its been updated, tabs are lost.

    Your plugins list shows outdated plugin(s) with known security and stability risks.
    * Shockwave Flash 10.0 r45
    Update the [[Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/
    Physical memory is the memory that is installed on your computer as real memory. To be able to run programs that require more memory and more programs at the same time (via time sharing and task switching) it is also possible to move (swap) currently not needed code and data to disk to make room for other programs and data. The total memory available for programs is the Virtual Memory.
    You can check the Virtual Memory settings here: Control Panel > System > Advanced > Performance > Settings (Advanced tab)<br />
    Windows can manage more memory then is physical available and that memory is stored in a page file on your hard drive.
    If the size of that file is not large enough and all available memory is in use then you get the Virtual Memory is low warning.
    Make sure that you have at least 1 GB or the recommended setting for the Virtual Memory.
    If you have less than 1 GB physical memory installed on your computer then if possible add more memory.
    http://support.microsoft.com/kb/555223 - RAM, Virtual Memory, Pagefile and all that stuff

  • Why the hell does Firefox automatically update itself after I specifically turned off automatic updates?!?!?!?!??! 3 profiles with all of my bookmarks are gone. Never using this browser again!!!!!!

    <blockquote>Removed profanity. Please read the rules and guidelines at https://support.mozilla.com/en-US/kb/Forum+and+Chat+Rules+and+Guidelines - FF4L</blockquote>
    == Issue
    ==
    I have another kind of problem with Firefox
    == Description
    ==
    == Firefox version
    ==
    3.0.19
    == Operating system
    ==
    PPC Mac OS X 10.4
    == User Agent
    ==
    Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19
    == Plugins installed
    ==
    *-Netscape Navigator Default Plug-in
    *Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
    *The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
    *Shockwave Flash 10.0 r22
    *The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
    *DivX Browser Plug-In: Plays DivX video in your browser!
    *Macromedia Shockwave for Director Netscape plug-in, version 10.1.1
    *Java 1.3.1 Plug-in
    *Java 1.3.1 Plug-in (CFM)

    I also have this problem of Firefox updating by itself (also the add-ons) even when I turn off auto-update.
    Sometimes you do not want to update or download a large file; because you're working offline, have a slow connection, or have a very low download allowance etc. Usually the update doesn't work and cause Firefox to crash. After that it cannot be started again. This is with Firefox Portable but I think I've had this problem the normal Firefox. With the portable version I can just back up a single folder but it is still time wasting and annoying.
    I've noticed that when I start Firefox with auto-update turned off from the previous session, it changes the options to auto-update by itself, it also does this periodically. So every time I start Firefox I have to turn off auto-update, and I have to check again from to time, like a few times a day, because Firefox will by itself turn back on the auto-update.

  • Firefox automatically updated itself yesterday, and has not been able to find any server on the internet since. what do I do?

    well, a reset didn't help. I uninstalled and tried to reinstall, and the reinstall would not complete.
    this afternoon, when I was able to resume, the 800 support number I found on the internet was not able to connect remotely to my computer.
    a reinstall, directly from firefox, did complete this time, but still says "server not found" whenever I tryo to acces the internet in any way

    Try to run the Firefox program once as Administrator (right-click: Run as Administrator).
    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • My Firefox automatically updated to version 6.0 using Windows XP version 5.1 and now crashes immediately when launching. Please help!

    AdapterDeviceID: 0046
    AdapterVendorID: 8086
    Add-ons: {20a82645-c095-46ed-80e3-08825760534b}:0.0.0,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,[email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0
    AvailableVirtualMemory: 2041290752
    BuildID: 20110811165603
    CrashTime: 1313632985
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1313612855
    Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 6.14.10.5284
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 493
    StartupTime: 1313632985
    SystemMemoryUsePercentage: 33
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    URL:
    Vendor: Mozilla
    Version: 6.0
    Winsock_LSP: PGPlsp over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : C:\WINDOWS\system32\PGPlsp.dll
    MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
    RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{B83D5C54-A228-4C11-8CF2-9BDE1BC80542}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{00EEA786-C6C9-4B1B-A6D1-4D4370756CFB}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{78DC6F03-A421-4A91-AACD-5BCDCC4E3B9A}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{ACF748D6-DDDC-4544-BDDF-4750DD36ACD0}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{E8A5EFA9-F9F9-4115-BDFC-9BE1DA791C82}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{A89C1563-E5ED-47A3-8561-F6F24227C515}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{0FBF9E84-2D31-4104-A933-37AE54109778}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{07843780-C1EC-46E9-9B5E-95CF508BF609}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    PGPlsp : 2 : 0 : C:\WINDOWS\system32\PGPlsp.dll
    This report also contains technical information about the state of the application when it crashed.

    Safe mode works, disabling all plugins does not resolve. Installed older version of Firefox. This failed to resolve.

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