Direct download .dmg isn't working

trying to install a muse trial with much difficulty. i'm on mac os 10.7.5, first using chrome, and now firefox. the standard download gives me a "installer file is damaged" error. i tried a direct download, which gave me the file "Muse_3_2_CCM_LS19.dmg". i launch that, which gives me an "adobe muse CCM" folder. inside there is an "adobe muse" folder containing "deploy" and "payloads" folders, but no executable.
any ideas what's going on here? thanks!

i downloaded the file from the address you provided. i clicked on the .dmg file and it gave me the installer window with the file "install adobe muse". a few seconds into it, i get an error that says
"sorry, an error has occurred. the application could not be installed because the installer file is damaged. try obtaining a new installer file from the application author."
this is what i described above when i mentioned the problems with the standard download procedure. that's when i tried the direct download which is what gives me that CCM folder.
thanks for trying...

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