Direct to voice mail

a number of calls to me are going direct to voice mail. I am not on the phone at the time. what can I do to get these calls rather than have them go to voice mail

VZW Support, I have a Android Merge by HTC. I have the same problem that Tiger73 described. Beginning two days ago I ceased receiving phone calls and while exploring the cause I saw that my phone was set on "Silent" mode. I thought this had just "happened" inadvertently. I changed it to Normal mode but it kept reverting to Silent. After many attempts, and after removing the battery and reattaching the battery, it is now set to "Normal". I have all volume settings turned all the way up high. When I change the call/ring sound the phone sounds audibly. When I get a gmail msg, the phone makes an audible tone. However, calls made to my phone go immediately to voicemail! PLEASE suggest something else to try. I did the *73 thing already but that has no effect. I have NEVER used call forwarding on this phone. Normally I just turn the sound all the way down if I don't want to hear it ring. Thanks for any help!
Linda H.

Similar Messages

IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset. What am I missing?

Call your phone carrier - that's a problem for them to resolve.

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

Slide up from the bottom of your display to access the control panel.
Look for the button (should be at the top) that shows a crescent moon.
Tap that button. It should say "Do not Disturb: Off".
Then try it out and let us know if it worked.

My phone is dropping calls, doesn't ring all the time-goes directly to voice mail, do no recieve alert on when a text is recieved

1-My phone does not ring all the time upon recieving an incoming call, it goes directly to voice mail.
2- Not recieving alert tone upon recieving a text message.
3- Dropping calls also

We have the same problem widespread in our company with iPhone 4's and 5's:
- Fails to establish the call, dials but nothing happens
- Drops the call for no reason even though signal strength is good
- Recevie text alerts to notify of voicemail when the handset has not rung nor does it show missed calls
We migrated someone to a Samsung Galaxy S4 for a month and all these issues went away. Nothing to do with alert tones turned down or faulty silent switches.

Why does my phone call go directly to voice mail when I call my daughter? No others do this.

Why does my phone call go directly to voice mail when I call my daughter. I can call anyone else and talk to the person I call.
I am using the IPhone 4
Your response is that she has it forwarded to voicemail. It is a Samsung -so she wants to know how she un forwards it,. Or is my phone directly to her voicemail. The 'Finger Tips" says to send a call directly to voicemail push On/Off twice. I did not knowingly do that
Message was edited by: EVELYN ESKRIDGE

cowboy
Clarifications... when you say "... only some calls..." and "... someone says they called..." - are these all from from one caller?
After following all these fine suggestions and eliminating them systematically, consider that this kind of stuff is as old as the cellphone system. A few possibilities that occur to me just regarding the network system:
you are in a habitually dead spot area. I have one in my own house!
you travel through many of these dead zones (traditionally called 'low-coverage' areas) - remember how big a deal the coverage maps were to us?
there is an issue with your network service provider's back-end system (my first thought - above)
keep plugging away amigo! I'll bet you get this solved.
CCC

Receiving Calls Problem - going directly to voice mail

My iPhone is set to check for email every 15 minutes. If someone calls at the time iPhone is automatically checking for email, the call goes directly to voice mail.
Worse it doesnt even show up as a missed call.
I understand that Edge is turned off when making a call.
But this happens automatically so I have no control over this feature. I tried calling myself from a landline at the time iPhone was checking for emails and verified this issue.
Does anyone else have the same problem - what is the solution?
Thanks

"That's the way that GSM/EDGE works. The radio can only do one thing at a time. If it's doing data, then the voice call goes right to VM and you don't get notified until the VM gets in."
That is not entirely correct. That is not how GSM/EDGE works. This is how iPhone is designed to work. I have a Nokia N73 and when i am browsing the Web using EDGE (T-Mobile's network), if i get a call, i will be prompted to accept the call. The way that iPhone is designed, it seems to be that Apple values data connectivity more than voice calls. In my opinion, this is probably the wrong way to do it.

Calls going directly to voice mail

Since this morning I am not receiving calls - in testing the call rings once then goes to voice mail. I called Apple Support and was told to do a Reset, which took care of the problem for about an hour and now it is back.
Is anyone else experiencing this? I use my iPhone for business and this is very disruptive.
I upgraded to 1.1.3 last week - everything has been fine until today!!

People in the past had posted issues with call forward. After they had deactived this feature the calls were still being sent to the forwarding number. Have you used this feature? If so then you need to call AT&T to have it deactivated. If you have not used this feature I would still call AT&T since this appears like an issue one their end. Best of luck.

Unity Connection Auto Attendant direct to voice mail, MWI issue

hi,
First time encountering this issue with call transfer from AA and MWI.
An Auto Attendant have been setup for a branch office. All employees at the Branch office phones are assigned a DID.
Customers can dial the 10 digit or dial the main line (auto attendant) and then dial the last 4 digit extension to reach the employee.
Problem I am having is there is a range of numbers that when being transferred from AA, goes directly to voicemail. Also when there is a message left on the voicemail, the MWI is not lit. It does show the envelope icon and the message "you have vociemail" on the phone display.
I can call the DID directly and it does not go directly to voicemail but MWI is still not on when a message is left.
This only happens within a range of numbers.. for example, I have 50 DID assigned to this office from XXX-XXX-0100 to XXX-XXX-0150. Only the phones within the range of XXX-XXX-0120 to XXX-XXX-0130 have this issue with the AA going directly to vociemail and MWI not on when a message is left.
For phones outside this range of numbers, AA transfer works fine and MWI works.
anyone ran into this issue before?
thank in advance.

Hi,
The range in which you are facing issue is XXX-XXX-0120 to XXX-XXX-0130, just try to open any one of the extension in this range and go to edit -- transfer rules -- standard/alternate (if alternate is enabled) -- Transfer calls -- may be this is set to Greetings. If so the transferred call goes to voicemail directly. Try enabling Extension.
Just try this for one extension and see...
Hope this helps, i had the same issue.
Regards
Jagadish G

Treo 800W: Missing Calls, Going Directly to Voice Mail

I am at wit's end. My Treo 800W will roll directly to voicemail for no reason. I've gone through my settings to ensure the box that blocks interuptions during data sessions is unchecked. I've made my active sync a manual operation. Yet I still miss 5 or 6 calls a day!
Any ideas?
And I'm not alone. There are others all over the Treo forums experiencing the same problem. Check here: http://discussion.treocentral.com/showthread.php?t=168727
Post relates to: Treo 800w (Sprint)

I have sprint as well and have that issue. I always though it was because of the service provider. Please let me know what feed back you get with regards to this.
Post relates to: None

Incoming Calls Sent Straight to Voice Mail

This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.

slolife wrote:
This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.
If you have been to two different Verizon Wireless stores and your phone's concerns have not been resolved after our representatives did some troubleshooting steps, you may need to consider a phone replacement. Keep in mind that your phone includes a manufacturer’s warranty that will provide a Certified Like New Replacement phone identical to your current device. For more details please visit the link below:
Certified Like-New Replacement Program

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

Jabber call to voice mail fails with fast busy over VPN

I have an issue that I ran into with CIPC phones over a VPN. If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail. I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail. I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail. Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure). WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711. With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
1. CIPC and Jabber share the same line
2. VPN established and CIPC optimised for low bandwidth un-checked
3. Over the same VPN the CIPC phone can leave a voicemail
4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
5. Voicemail environment is Exchange-UM over SIP trunk
6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise. Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711. The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.

We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year! Every time I call in to report it they 'escalate' the issue but it never gets resolved. The problem seems to be in the initial connection. Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal. I get the same message when I call back: “I’m sorry – that account is in use at this time. Please try again later!” I have even called in with my cell phone and get the same message! I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later. If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.” This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!! I wonder how many people have the problem and just don’t bother reporting it because of the hassle? When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!! NEVER let them talk you into that!!! It’s their problem and they need to fix it!!!!!!! I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract! Good luck if you have Verizon………

Unable to set up voice mail

When I dial the number provided to me to set up my voice mail, I get a message that I am entering an incorrect phone number. When I dial my new number directly to attempt to access voice mail that way, I get a rapid busy signal. I have attempted to call Tech Support but with on-hold waits of 45 minutes one time and over an hour the next, I simply give up (I don't have that much time to carry the phone around waiting to reach a live representative). Any ideas? Are these type of waits the norm for Fios Tech Support?
Solved!
Go to Solution.

Huh, so I'm not the only one. Switched to FIOS (all 3 services) on 4/22 and it took until last night to get someone to turn on voicemail for the account. Today I went through the steps using the 888 number to set up my greeating and such.... but,.... there was no option to set up how many rings would trigger voicemail.
Called my home number to test and it just rings with no voicemail pickup. I do not look forward to calling the support number again and wading through all of the voice prompts and then waiting and waiting to get a real person.
Oh, and I followed the link on fhe voice page to download the PDF instructions. After logging on at the 888 number I'm suppsed to press "9"..... but that is an invalid choice.
I have to give Verizon credit, they've accomplished something that I thought was impossible -- they've made Comcast tech support look good.
Well done, Verzion... well done.

Voice mail always engaged

Hi All,
     We have a UC520 and the system is giving us an engaged tone when ever we dial voice mail from both our external and internal numbers. I have been going over and over the config and can not understand why we are getting an engaged signal when ever we ring voice mail. Below is the show run off the UC520, hopefully someone can spot some errors in it to suggest why it does not work as im close to hitting it with a large hammer
version 12.4
parser config cache interface
no service pad
no service timestamps debug uptime
service timestamps log datetime msec
service password-encryption
service internal
service compress-config
service sequence-numbers
hostname UC_520
boot-start-marker
boot system flash uc500-advipservicesk9-mz.124-22.YB4.bin
boot-end-marker
logging message-counter syslog
no logging buffered
no logging rate-limit
enable secret 5 passremoved
aaa new-model
aaa authentication login default local
aaa authentication login Foxtrot_sdm_easyvpn_xauth_ml_1 local
aaa authorization exec default local
aaa authorization network Foxtrot_sdm_easyvpn_group_ml_1 local
aaa session-id common
clock timezone AEST 10
clock summer-time AEST recurring 1 Sun Oct 2:00 1 Sun Apr 3:00
crypto pki trustpoint TP-self-signed-1974105750
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1974105750
revocation-check none
rsakeypair TP-self-signed-1974105750
dot11 syslog
ip source-route
ip cef
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.1.1 10.1.1.9
ip dhcp excluded-address 10.1.1.241 10.1.1.255
ip dhcp pool phone
network 10.1.1.0 255.255.255.0
default-router 10.1.1.1
option 150 ip 10.1.1.1
ip inspect name SDM_LOW cuseeme
ip inspect name SDM_LOW dns
ip inspect name SDM_LOW ftp
ip inspect name SDM_LOW h323
ip inspect name SDM_LOW https
ip inspect name SDM_LOW icmp
ip inspect name SDM_LOW imap
ip inspect name SDM_LOW pop3
ip inspect name SDM_LOW netshow
ip inspect name SDM_LOW rcmd
ip inspect name SDM_LOW realaudio
ip inspect name SDM_LOW rtsp
ip inspect name SDM_LOW esmtp
ip inspect name SDM_LOW sqlnet
ip inspect name SDM_LOW streamworks
ip inspect name SDM_LOW tftp
ip inspect name SDM_LOW tcp router-traffic
ip inspect name SDM_LOW udp
ip inspect name SDM_LOW vdolive
no ipv6 cef
stcapp ccm-group 1
stcapp
stcapp feature access-code
multilink bundle-name authenticated
vpdn enable
vpdn-group 1
! Default PPTP VPDN group
accept-dialin
protocol pptp
virtual-template 2
trunk group ALL_FXO
max-retry 5
voice-class cause-code 1
hunt-scheme sequential
voice call send-alert
voice rtp send-recv
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
sip
no update-callerid
call service stop
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
voice class dualtone-detect-params 1
cadence-variation 25
voice class custom-cptone OZ
dualtone disconnect
frequency 420
cadence 400 200
voice class custom-cptone test
dualtone disconnect
frequency 425
cadence 375 375
voice class cause-code 1
no-circuit
voice register global
max-dn 128
max-pool 32
voice hunt-group 1 parallel
final 512
list 203,204
timeout 10
pilot 511
voice hunt-group 2 parallel
final 513
list 202,203,204
timeout 10
pilot 512
voice hunt-group 3 parallel
final 203
list 201,202,203,204
timeout 10
pilot 513
voice translation-rule 4
rule 15 // //
voice translation-rule 1111
voice translation-rule 1112
rule 1 /^0/ //
voice translation-rule 2000
rule 1 /0294174218/ /101/
voice translation-rule 2002
rule 1 // //
voice translation-rule 2222
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
translate calling 1111
voice translation-profile CallBlocking
translate called 2222
voice translation-profile OUTGOING_TRANSLATION_PROFILE
translate called 1112
voice translation-profile PROFILE_ALL_FXO
translate calling 4
voice translation-profile VM_Profile
translate called 2000
voice translation-profile XFER_TO_VM_PROFILE
translate called 2002
voice-card 0
no local-bypass
username admin privilege 15 secret 5 passremoved
username KeyVPN secret 5 passremoved
username cisco privilege 15 secret 5 passremoved
crypto isakmp policy 1
encr 3des
authentication pre-share
group 2
crypto isakmp client configuration group EZVPN_GROUP_1
key passremoved
dns 61.8.0.113
pool SDM_POOL_1
save-password
max-users 10
crypto isakmp profile sdm-ike-profile-1
match identity group EZVPN_GROUP_1
client authentication list Foxtrot_sdm_easyvpn_xauth_ml_1
isakmp authorization list Foxtrot_sdm_easyvpn_group_ml_1
client configuration address respond
virtual-template 1
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec profile SDM_Profile1
set transform-set ESP-3DES-SHA
set isakmp-profile sdm-ike-profile-1
archive
log config
logging enable
logging size 600
hidekeys
process-max-time 50
ip tftp source-interface Loopback0
class-map match-all L3-to-L2_VoIP-Cntrl
match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
match ip dscp ef
class-map match-all SIP
match protocol sip
class-map match-all RTP
match protocol rtp
policy-map EthOut
class RTP
policy-map output-L3-to-L2
class L3-to-L2_VoIP-RTP
set cos 5
class L3-to-L2_VoIP-Cntrl
set cos 3
interface Loopback0
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 101 in
ip nat inside
ip virtual-reassembly
interface FastEthernet0/0
description $ETH-WAN$
no ip address
ip verify unicast reverse-path
ip virtual-reassembly
duplex auto
speed auto
snmp trap ip verify drop-rate
pppoe enable group global
pppoe-client dial-pool-number 1
interface Integrated-Service-Engine0/0
description cue is initialized with default IMAP group
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
interface FastEthernet0/1/0
switchport mode trunk
macro description cisco-switch
interface FastEthernet0/1/1
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/2
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/3
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/4
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/5
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/6
switchport voice vlan 100
macro description cisco-phone
spanning-tree portfast
interface FastEthernet0/1/7
switchport mode trunk
macro description cisco-switch
interface FastEthernet0/1/8
switchport mode trunk
macro description cisco-switch
interface Virtual-Template1 type tunnel
no ip address
tunnel mode ipsec ipv4
tunnel protection ipsec profile SDM_Profile1
interface Virtual-Template2
ip unnumbered Dialer0
peer default ip address pool SDM_POOL_1
no keepalive
ppp encrypt mppe auto
ppp authentication pap chap ms-chap
interface Vlan1
description $FW_INSIDE$
ip address 10.1.2.1 255.255.255.0
ip access-group 102 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface Vlan100
description $FW_INSIDE$
ip address 10.1.1.1 255.255.255.0
ip access-group 103 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface Dialer0
description $FW_OUTSIDE$
ip address negotiated
ip access-group test-ppt in
ip mtu 1452
ip nat outside
ip inspect SDM_LOW out
ip virtual-reassembly
encapsulation ppp
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname passremoved
ppp chap password 7 passremoved
ppp pap sent-username passremoved password 7 passremoved
ppp ipcp dns request
interface BVI1
description $FW_INSIDE$
mtu 1514
no ip address
ip access-group 102 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
interface BVI100
description $FW_INSIDE$
mtu 1514
no ip address
ip access-group 103 in
ip nat inside
ip virtual-reassembly
ip tcp adjust-mss 1412
ip local pool SDM_POOL_1 10.1.2.230 10.1.2.250
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 Dialer0
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
ip route 172.0.0.0 255.0.0.0 10.1.2.2
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
ip nat inside source list 1 interface Dialer0 overload
ip access-list extended test-pptp
permit tcp any any eq 1723
permit gre any any
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 10.1.1.0 0.0.0.255
access-list 1 permit 10.1.2.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
access-list 100 remark auto generated by SDM firewall configuration
access-list 100 remark SDM_ACL Category=1
access-list 100 deny ip 192.168.10.0 0.0.0.255 any
access-list 100 deny ip host 255.255.255.255 any
access-list 100 deny ip 127.0.0.0 0.255.255.255 any
access-list 100 permit ip any any
access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_7##
access-list 101 remark SDM_ACL Category=1
access-list 101 permit udp any host 10.1.10.2 eq non500-isakmp
access-list 101 permit udp any host 10.1.10.2 eq isakmp
access-list 101 permit esp any host 10.1.10.2
access-list 101 permit ahp any host 10.1.10.2
access-list 101 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 permit udp 10.1.1.0 0.0.0.255 eq 2000 any
access-list 101 deny ip 10.1.2.0 0.0.0.255 any
access-list 101 deny ip 10.1.1.0 0.0.0.255 any
access-list 101 deny ip host 255.255.255.255 any
access-list 101 deny ip 127.0.0.0 0.255.255.255 any
access-list 101 permit ip any any
access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_25##
access-list 104 remark SDM_ACL Category=1
access-list 104 permit udp any any eq non500-isakmp
access-list 104 permit udp any any eq isakmp
access-list 104 permit esp any any
access-list 104 permit ahp any any
access-list 104 permit tcp any any eq pop3 log
access-list 104 permit tcp any any eq 37777 log
access-list 104 permit tcp any any eq 3389 log
access-list 104 permit tcp any any eq 1723 log
access-list 104 permit tcp any any eq 2701 log
access-list 104 permit tcp any any eq 4899 log
access-list 104 permit tcp any any eq 4125 log
access-list 104 permit tcp any any eq 443 log
access-list 104 permit tcp any any eq smtp log
access-list 104 permit tcp any any eq 8080 log
access-list 104 permit tcp any any eq www log
access-list 104 deny ip 10.1.10.0 0.0.0.3 any
access-list 104 deny ip 10.1.2.0 0.0.0.255 any
access-list 104 deny ip 10.1.1.0 0.0.0.255 any
access-list 104 permit udp host 61.8.0.113 eq domain any
access-list 104 permit icmp any any echo-reply
access-list 104 permit icmp any any time-exceeded
access-list 104 permit icmp any any unreachable
access-list 104 deny ip 10.0.0.0 0.255.255.255 any
access-list 104 deny ip 172.16.0.0 0.15.255.255 any
access-list 104 deny ip 192.168.0.0 0.0.255.255 any
access-list 104 deny ip 127.0.0.0 0.255.255.255 any
access-list 104 deny ip host 255.255.255.255 any
access-list 104 deny ip host 0.0.0.0 any
access-list 104 deny ip any any log
access-list 104 permit gre any any
dialer-list 1 protocol ip permit
snmp-server community public RO
control-plane
voice-port 0/0/0
cptone AU
timeouts ringing infinity
voice-port 0/0/1
cptone AU
timeouts ringing infinity
voice-port 0/0/2
cptone AU
timeouts ringing infinity
voice-port 0/0/3
cptone AU
timeouts ringing infinity
voice-port 0/1/0
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/0-Custom-HG
caller-id enable
voice-port 0/1/1
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/1-Custom-HG
caller-id enable
voice-port 0/1/2
trunk-group ALL_FXO 60
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/2-Custom-HG
caller-id enable
voice-port 0/1/3
trunk-group ALL_FXO 64
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/1/3-Custom-HG
caller-id enable
voice-port 0/3/0
trunk-group ALL_FXO 62
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/0-Custom-HG
caller-id enable
voice-port 0/3/1
trunk-group ALL_FXO 61
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/1-Custom-HG
caller-id enable
voice-port 0/3/2
trunk-group ALL_FXO 64
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 101
description Configured by CCA 4FXO-0/3/2-Custom-OP
caller-id enable
voice-port 0/3/3
supervisory disconnect dualtone mid-call
supervisory custom-cptone OZ
supervisory dualtone-detect-params 1
no battery-reversal
compand-type a-law
timeouts call-disconnect 3
timeouts ringing infinity
timeouts wait-release 3
timing sup-disconnect 50
connection plar opx 501
description Configured by CCA 4 FXO-0/3/3-Custom-HG
caller-id enable
voice-port 0/4/0
auto-cut-through
signal immediate
input gain auto-control -15
description Music On Hold Port
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1 version 3.1
sccp
sccp ccm group 1
associate ccm 1 priority 1
dial-peer cor custom
name internal
name local
name local-plus
name international
name national
name national-plus
name emergency
name toll-free
dial-peer cor list call-internal
member internal
dial-peer cor list call-local
member local
dial-peer cor list call-local-plus
member local-plus
dial-peer cor list call-national
member national
dial-peer cor list call-national-plus
member national-plus
dial-peer cor list call-international
member international
dial-peer cor list call-emergency
member emergency
dial-peer cor list call-toll-free
member toll-free
dial-peer cor list user-internal
member internal
member emergency
dial-peer cor list user-local
member internal
member local
member emergency
member toll-free
dial-peer cor list user-local-plus
member internal
member local
member local-plus
member emergency
member toll-free
dial-peer cor list user-national
member internal
member local
member local-plus
member national
member emergency
member toll-free
dial-peer cor list user-national-plus
member internal
member local
member local-plus
member national
member national-plus
member emergency
member toll-free
dial-peer cor list user-international
member internal
member local
member local-plus
member international
member national
member national-plus
member emergency
member toll-free
dial-peer voice 1 pots
service stcapp
port 0/0/0
dial-peer voice 2 pots
service stcapp
port 0/0/1
dial-peer voice 3 pots
service stcapp
port 0/0/2
dial-peer voice 4 pots
service stcapp
port 0/0/3
dial-peer voice 5 pots
description ** MOH Port **
destination-pattern ABC
port 0/4/0
no sip-register
dial-peer voice 50 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/0
dial-peer voice 51 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/1
dial-peer voice 52 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/2
dial-peer voice 53 pots
description ** incoming dial peer **
incoming called-number .%
port 0/1/3
dial-peer voice 150 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/0
dial-peer voice 151 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/1
dial-peer voice 152 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/2
dial-peer voice 153 pots
description ** incoming dial peer **
incoming called-number .%
port 0/3/3
dial-peer voice 54 pots
description ** FXO pots dial-peer **
destination-pattern A0
port 0/1/0
no sip-register
dial-peer voice 55 pots
description ** FXO pots dial-peer **
destination-pattern A1
port 0/1/1
no sip-register
dial-peer voice 56 pots
description ** FXO pots dial-peer **
destination-pattern A2
port 0/1/2
no sip-register
dial-peer voice 57 pots
description ** FXO pots dial-peer **
destination-pattern A3
port 0/1/3
no sip-register
dial-peer voice 154 pots
description ** FXO pots dial-peer **
destination-pattern A4
port 0/3/0
no sip-register
dial-peer voice 155 pots
description ** FXO pots dial-peer **
destination-pattern A5
port 0/3/1
no sip-register
dial-peer voice 156 pots
description ** FXO pots dial-peer **
destination-pattern A6
port 0/3/2
no sip-register
dial-peer voice 157 pots
description ** FXO pots dial-peer **
destination-pattern A7
port 0/3/3
no sip-register
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 101
b2bua
voice-class sip outbound-proxy ipv4:10.1.10.1
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 58 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0000
forward-digits all
no sip-register
dial-peer voice 59 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 000
forward-digits all
no sip-register
dial-peer voice 60 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency TTY**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0106
forward-digits all
no sip-register
dial-peer voice 61 pots
trunkgroup ALL_FXO
corlist outgoing call-emergency
description **CCA*Australia*Emergency TTY**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 006
forward-digits all
no sip-register
dial-peer voice 62 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*International Access**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0001[1589]T
forward-digits all
no sip-register
dial-peer voice 63 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00055T
forward-digits all
no sip-register
dial-peer voice 64 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0014[04689].....
forward-digits all
no sip-register
dial-peer voice 65 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS & Satellite**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0014[12357]......
forward-digits all
no sip-register
dial-peer voice 66 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0015......
forward-digits all
no sip-register
dial-peer voice 67 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Paging Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00160..
forward-digits all
no sip-register
dial-peer voice 68 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Paging Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0016[1236789].....
forward-digits all
no sip-register
dial-peer voice 69 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0017[1289].....
forward-digits all
no sip-register
dial-peer voice 70 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Analogue AMPS service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0018......
forward-digits all
no sip-register
dial-peer voice 71 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00192.
forward-digits all
no sip-register
dial-peer voice 72 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00198[01239].....
forward-digits all
no sip-register
dial-peer voice 73 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Data Network Access Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 00198[45678]
forward-digits all
no sip-register
dial-peer voice 74 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*NSW Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 002........
forward-digits all
no sip-register
dial-peer voice 75 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*VIC, TAS Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 003........
forward-digits all
no sip-register
dial-peer voice 76 pots
trunkgroup ALL_FXO
corlist outgoing call-local-plus
description **CCA*Australia*Digital Mobile Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 004........
forward-digits all
no sip-register
dial-peer voice 77 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*Universal Personal Comms Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 005........
forward-digits all
no sip-register
dial-peer voice 78 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*QLD Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 007........
forward-digits all
no sip-register
dial-peer voice 79 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*SA, WA, NT Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 008........
forward-digits all
no sip-register
dial-peer voice 80 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 01100
forward-digits all
no sip-register
dial-peer voice 81 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0110[1-9]..
forward-digits all
no sip-register
dial-peer voice 82 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Public Interest Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0113...
forward-digits all
no sip-register
dial-peer voice 83 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Mass Calling Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0114.....
forward-digits all
no sip-register
dial-peer voice 84 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Community Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0119.
forward-digits all
no sip-register
dial-peer voice 85 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Directory and Service Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0122[1235]
forward-digits all
no sip-register
dial-peer voice 86 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Directory and Operator Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0123[46]
forward-digits all
no sip-register
dial-peer voice 87 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Operator Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 012[45]T
forward-digits all
no sip-register
dial-peer voice 88 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Local Rate Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0130.......
forward-digits all
no sip-register
dial-peer voice 89 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Local Rate Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 013[1-9]...
forward-digits all
no sip-register
dial-peer voice 90 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Carrier Preselection Codes**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 014[1-9]T
forward-digits all
no sip-register
dial-peer voice 91 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*Australia*Freephone Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0180[01]......
forward-digits all
no sip-register
dial-peer voice 92 pots
trunkgroup ALL_FXO
corlist outgoing call-toll-free
description **CCA*Australia*Freephone Numbers**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0180[2-9]...
forward-digits all
no sip-register
dial-peer voice 93 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Universal PCS Profile Management**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0185..
forward-digits all
no sip-register
dial-peer voice 94 pots
trunkgroup ALL_FXO
corlist outgoing call-local
description **CCA*Australia*Calling Card Service**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0189..
forward-digits all
no sip-register
dial-peer voice 95 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0190[0126]......
forward-digits all
no sip-register
dial-peer voice 96 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 019[1345]...
forward-digits all
no sip-register
dial-peer voice 97 pots
trunkgroup ALL_FXO
corlist outgoing call-international
description **CCA*Australia*Premium Services**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 019[679].....
forward-digits all
no sip-register
dial-peer voice 98 pots
trunkgroup ALL_FXO
corlist outgoing call-national
description **CCA*Australia*8-digit dialing**
translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
preference 5
destination-pattern 0[2-9].......
forward-digits all
no sip-register
dial-peer voice 2002 voip
description ** cue voicemail PSTN number **
translation-profile outgoing VM_Profile
destination-pattern 0294174218$
b2bua
voice-class sip outbound-proxy ipv4:10.1.10.1
session protocol sipv2
session target ipv4:10.1.10.1
dtmf-relay sip-notify
codec g711ulaw
no vad
no dial-peer outbound status-check pots
sip-ua
no transport udp
no transport tcp tls
no transport tcp
telephony-service
video
em logout 0:0 0:0 0:0
fxo hook-flash
max-ephones 32
max-dn 128
ip source-address 10.1.1.1 port 2000
max-redirect 20
auto assign 10 to 43
auto assign 5 to 8 type anl
calling-number initiator
service phone videoCapability 1
service dnis overlay
service dnis dir-lookup
timeouts interdigit 5
system message
url services http://10.1.10.1/voiceview/common/login.do
url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
cnf-file location flash:
network-locale GB
load 7915-12 B015-1-0-3
load 7915-24 B015-1-0-3
load 7942 SCCP42.8-4-2S
load 7962 SCCP42.8-4-2S
load 521G-524G cp524g-8-1-16b
time-zone 48
date-format dd-mm-yy
voicemail 101
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh flash:/media/music-on-hold.au
multicast moh 239.10.16.16 port 2000
web admin system name cisco secret 5 passremoved
dn-webedit
time-webedit
transfer-system full-consult dss
transfer-pattern 9.T
transfer-pattern .T
transfer-pattern 0.T
transfer-pattern 6... blind
secondary-dialtone 0
after-hours pstn-prefix 4 3
night-service code *6483
night-service day Sun 19:01 08:15
night-service day Mon 19:01 08:15
night-service day Tue 19:01 08:15
night-service day Wed 19:01 08:15
night-service day Thu 19:01 08:15
night-service day Fri 19:01 19:00
night-service day Sat 19:01 19:00
create cnf-files version-stamp 7960 Feb 19 2010 13:12:05
ephone-template 15
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
button-layout 7931 2
ephone-template 16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
softkeys idle Redial Gpickup Cfwdall Pickup Newcall Dnd
softkeys seized Cfwdall Gpickup Redial Pickup Endcall Callback
softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
ephone-dn 1
number 701 no-reg primary
name IP-Paging1
paging ip 239.1.1.1 port 2000
ephone-dn 2
number 211
name name
call-forward busy 101
call-forward noan 101 timeout 10
hold-alert 30 originator
ephone-dn 5 dual-line
number 301 no-reg primary
label 301
description PhoneA Analog
name PhoneA Analog
ephone-dn 6 dual-line
number 302 no-reg primary
label 302
description PhoneB Analog
name PhoneB Analog
ephone-dn 7 dual-line
number 303 no-reg primary
label 303
description PhoneC Analog
name PhoneC Analog
ephone-dn 8 dual-line
number 304 no-reg primary
label 304
description PhoneD Analog
name PhoneD Analog
ephone-dn 9
number BCD no-reg primary
description MoH
moh out-call ABC
ephone-dn 10 dual-line
number 201 no-reg primary
pickup-group 1
label 201
description Dragan Jancic
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 11 dual-line
number 202 no-reg primary
pickup-group 1
label 202
description Spare 2
name Spare 2
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 12 dual-line
number 203 no-reg primary
pickup-group 1
label 203
description name
name name
call-forward busy 101
call-forward night-service 00458707335
call-forward noan 101 timeout 35
night-service bell
ephone-dn 13 dual-line
number 204 no-reg primary
pickup-group 1
label 204
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 14 dual-line
number 207 no-reg primary
label 207
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 15 dual-line
number 206 no-reg primary
label 206
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 16 dual-line
number 205 no-reg primary
pickup-group 1
label 205
description name
name name
call-forward busy 101
call-forward noan 101 timeout 10
ephone-dn 17 dual-line
number 208 no-reg primary
label 208
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 18 dual-line
number 209 no-reg primary
label 209
description Spare
name Spare
call-forward busy 101
call-forward noan 101 timeout 10
ephone-dn 19 dual-line
number 210 no-reg primary
label 210
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 21 dual-line
number 212 no-reg primary
label 212
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 22 dual-line
number 213 no-reg primary
label 213
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 23 dual-line
number 214 no-reg primary
label 214
description name
name name
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 24 dual-line
number 215 no-reg primary
label 215
description Workshop One
name Workshop One
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 25 dual-line
number 216 no-reg primary
label 216
description Workshop Two
name Workshop Two
call-forward busy 101
call-forward noan 101 timeout 35
ephone-dn 26 dual-line
number 217 no-reg primary
label 217
description Lunch Room
name Lunch Room
call-forward busy 203
call-forward noan 203 timeout 35
ephone-dn 27 dual-line
number 218 no-reg primary
label 218
description Meeting Room
name Meeting Room
call-forward busy 203
call-forward noan 203 timeout 35
ephone-dn 126
number 6... no-reg primary
description ***CCA XFER TO VM EXTENSION***
call-forward all 101
ephone-dn 127
number A801... no-reg primary
mwi off
ephone-dn 128
number A800... no-reg primary
mwi on
ephone 1
device-security-mode none
video
mac-address 0021.1BFC.ACA5
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:21
ephone 2
device-security-mode none
mac-address 1A02.A8FE.0000
ephone-template 16
max-calls-per-button 2
username "a1"
type anl
button 1:5
ephone 3
device-security-mode none
mac-address 1A02.A8FE.0001
ephone-template 16
max-calls-per-button 2
username "b1"
type anl
button 1:6
ephone 4
device-security-mode none
mac-address 1A02.A8FE.0002
ephone-template 16
max-calls-per-button 2
username "c1"
type anl
button 1:7
ephone 5
device-security-mode none
mac-address 1A02.A8FE.0003
ephone-template 16
max-calls-per-button 2
username "d1"
type anl
button 1:8
ephone 6
device-security-mode none
video
mac-address 0024.C40C.C2DC
ephone-template 16
username "name" password nqz82887
type 7962 addon 1 7915-12
button 1:13 2m10 3m11 4m12
button 5m16 6m15 7m14 8m17
button 9m18 10m19 12m21 13m22
button 14m23 15m24 16m25 17m26
button 18m27
ephone 7
device-security-mode none
video
mac-address 0021.1BFC.A81C
ephone-template 16
max-calls-per-button 2
username "meetingroom" password 12345
paging-dn 1
type 524G
button 1:27
ephone 8
device-security-mode none
video
mac-address 0021.1BFC.A801
ephone-template 16
max-calls-per-button 2
username "workshopone" password 12345
paging-dn 1
type 524G
button 1:24
ephone 9
device-security-mode none
video
mac-address 0021.1BFC.A81D
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:22
ephone 10
device-security-mode none
video
mac-address 0021.1BFC.A822
ephone-template 16
max-calls-per-button 2
username "lunchroom" password 12345
paging-dn 1
type 524G
button 1:26
ephone 11
device-security-mode none
video
mac-address 0021.1BFC.ACA6
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:15
ephone 12
device-security-mode none
video
mac-address 0021.1BFC.A800
max-calls-per-button 2
username "name" password lpw29837
type 524G
button 1:23
ephone 13
device-security-mode none
video
mac-address 0021.1BFC.A9B6
max-calls-per-button 2
type 524G
button 1:11
ephone 14
device-security-mode none
video
mac-address 0021.1BFC.A820
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:17
ephone 15
device-security-mode none
video
mac-address 0021.1BFC.A824
ephone-template 16
max-calls-per-button 2
username "name" password 12345
paging-dn 1
type 524G
button 1:19
ephone 16
device-security-mode none
video
mac-address 0021.1BFC.ACA3
ephone-template 16
max-calls-per-button 2
username "workshoptwo" password 12345
paging-dn 1
type 524G
button 1:25
ephone 17
device-security-mode none
video
mac-address 0024.C40D.34A0
ephone-template 16
username "name" password 12345
type 7962 addon 1 7915-12
button 1:12 2m10 3m11 4m13
button 5m16 6m15 7m14 8m17
button 9m18 10m19 12m21 13m22
button 14m23 15m24 16m25 17m26
button 18m27
ephone 18
device-security-mode none
video
mac-address 0026.0B5D.68B7
username "name" password xiz65240
type 7962
button 1:2 2m10 3m12 4m13
button 5m22 6m24
ephone 19
device-security-mode none
video
mac-address 0026.0B5C.F949
ephone-template 16
username "name" password dqq75357
type 7962
button 1:10 2m11 3m12 4m13
button 5m23 6m24
ephone 20
device-security-mode none
mac-address 52CE.B390.0000
max-calls-per-button 2
type anl
ephone 21
device-security-mode none
video
mac-address 0021.1BFC.A803
ephone-template 16
max-calls-per-button 2
username "name"
paging-dn 1
type 524G
button 1:14 2m11 3m12 4m13
ephone 22
device-security-mode none
video
mac-address 0021.1BFC.A806
ephone-template 16
max-calls-per-button 2
username "name" password 12345
type 524G
button 1:18
ephone 23
device-security-mode none
video
mac-address 0021.1BFC.ACA7
ephone-template 16
max-calls-per-button 2
username "name" password mbj62871
type 524G
button 1:16
ephone 24
device-security-mode none
mac-address 52CE.B390.0001
max-calls-per-button 2
type anl
ephone 25
device-security-mode none
mac-address 52CE.B390.0002
max-calls-per-button 2
type anl
ephone 26
device-security-mode none
mac-address 52CE.B390.0003
max-calls-per-button 2
type anl
ephone-hunt 1 sequential
pilot 501
list 203, 204, 205
final 511
timeout 8, 8, 8
no-reg pilot
statistics collect
banner login Cisco Configuration Assistant. Version: 2.1. Wed Oct 28 17:59:52 EST 2009
alias exec cca_voice_mode PBX
line con 0
no modem enable
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
line vty 5 100
end

debug ccsip messages would not give me anything, so i did debug ccsip all instead, when voice
mail is dialed I get the below debug messages.
000235: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAddContextToTable: Added context(0x8687FF80) with key=[2] to table
000236: //6/000000000000/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_NONE, SUBSTATE_NONE) to (STATE_IDLE, SUBSTATE_NONE)
000237: //6/000000000000/SIP/Info/ccsip_call_setup_request: Before processing SETUP REQccb->pld.flags_ipip = 200
000238: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
000239: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
000240: //6/000000000000/SIP/Info/ccsip_call_setup_request: After processing SETUP REQccb->pld.flags_ipip = 200
000241: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: target_host : 10.1.10.1 target_port : 5060
000242: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: outbound_host : 10.1.10.1 outbound_port : 5060
000243: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_SETUP
000244: //6/2022F86C800C/SIP/Info/ccsip_call_setup_request: Incrementing call counter in dial-peer [2000]
000245: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 2
000246: //6/2022F86C800C/SIP/Info/sipSPIUaddccCallIdToTable: Adding call id 6 to table
000247: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: preferred_codec set[0] type :No Codec    bytes: 0
000248: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
000249: //6/2022F86C800C/SIP/Info/sipSPICanSetFallbackFlag: Local Fallback is not active
000250: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Not using Voice Class Codec
000251: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Checking Video Type Rate=-1 video_codec_allowed=1F
000252: //6/2022F86C800C/SIP/Media/sipSPICopyPeerDataToCCB: Firewall traversal is not enabled
000253: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: xcoder high-density disabled
000254: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Flow Mode set to FLOW_THROUGH
000255: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
000256: //6/2022F86C800C/SIP/Info/preprocessSetup:
This is a not a SIGO Call -, could be DM call
000257: //6/2022F86C800C/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 10.1.10.2
000258: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 17510 for stream 1
000259: //-1/xxxxxxxxxxxx/SIP/Info/convert_codec_bytes_to_ptime: Values :Codec: g711ulaw codecbytes :160, ptime: 20
000260: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISetMediaDirectionForStream: Setting Media direction SENDRECV for stream 1
000261: //6/2022F86C800C/SIP/Info/sip_generate_sdp_xcaps_list: Modem Relay and T38 disabled. X-cap not needed
000262: //6/2022F86C800C/SIP/Info/sipSPIOutgoingCallSDP: Creating recv-only stream for outbound call
000263: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: sipSPIProcessRtpSessions
000264: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: No active streams.
000265: //6/2022F86C800C/SIP/Info/sip_gw_pre_setup_add_sdp_container: SDP container added
000266: //6/2022F86C800C/SIP/Info/sipSPIValidateGtd: Signal Forward disabled
000267: //6/2022F86C800C/SIP/Info/sipSPIValidateTunnelData: RawMsg/QSIG Tunneling Not Enabled
000268: //6/2022F86C800C/SIP/Info/sipSPIAddMLPPServicesInfo: No MLP Info available on incoming leg
000269: //6/2022F86C800C/SIP/Info/sipSPIPreprocessUriFormat: Url cfg for 1: 2,phone-ctxt=FALSE
000270: //6/2022F86C800C/SIP/Info/sipSPIShrlGetInstanceInfo: Obtained the call instance 0 for non-shared-line '101' with callid: 6
000271: //6/2022F86C800C/SIP/Info/sipSPIAddCiscoGcid: Gcid value not set - not adding header.
000272: //6/2022F86C800C/SIP/Info/sipSPIAddPrivacyandIdentityInfo: Removing "id" value from Privacy
000273: //6/2022F86C800C/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode
000274: //6/2022F86C800C/SIP/Info/act_idle_call_setup: Cannot process Outgoing SIP calls
SIP Service has been shutdown
000275: //6/2022F86C800C/SIP/Info/ccsip_set_cc_cause_for_spi_err: Categorized cause:38, category:187
000276: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_set_release_source_for_peer: ownCallId[6], src[6]
000277: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Gateway shutdown:Initiate call disconnect(38)
000278: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(38) for outgoing call
000279: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!
000280: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!
000281: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_IDLE, SUBSTATE_NONE) to (STATE_DISCONNECTING, SUBSTATE_NONE)
000282: //6/2022F86C800C/SIP/Info/ccsip_call_statistics: Stats are not supported for IPIP call.
000283: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
000284: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 7
000285: //6/2022F86C800C/SIP/Info/sipSPIIcpifUpdate: CallState: 2 Playout: 0 DiscTime:25967 ConnTime 0
000286: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_DISCONNECTING, SUBSTATE_NONE) to (STATE_DEAD, SUBSTATE_NONE)
000287: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x8687FF80
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 203
Called Number            : 101
Source IP Address (Sig ): 10.1.10.2
Destn SIP Req Addr:Port :
Destn SIP Resp Addr:Port :
Destination Name         :
000288: //6/2022F86C800C/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 10.1.10.2
Source IP Port    (Media): 17510
Destn IP Address (Media): -
Destn IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0
000289: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 38
Disconnect Cause (SIP)   : 200
000290: //6/2022F86C800C/SIP/Info/sipSPIUdeleteccCallIdFromTable: Removing call id 6
000291: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIDeleteContextFromTable: Context for key=[2] removed.
000292: //6/2022F86C800C/SIP/Info/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
000293: //6/2022F86C800C/SIP/Info/ccsip_qos_cleanup: Entry
000294: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISipSdpFree:
000295: //6/2022F86C800C/SIP/Info/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
000296: //6/2022F86C800C/SIP/Info/sipSPIUfreeOneCCB: Freeing ccb 8687FF80
000297: //-1/xxxxxxxxxxxx/SIP/Info/

Unity 4.0 - Call Forwarding and Voice Mail

Here is the situation:
We have a DN (5301) that is not associated with a Unity mailbox but is on a 7970 phone. This extension is an "on call" number that is always forwarded to a technicans phone (local 4 digit ext or cell phone).
When a person calls 5301 I want the voicemail of the final destination to answer.
For instance if I had 5301 forwarded to 2000 - I would want 2000's voicemail to answer.
Is there a way to set this up?
Thanks in advance.
Jeff

Hi Jeff,
Sadly this cannot be changed until Unity 5.x (the ability to choose "Last Redirecting Number" in not available in any other Unity version);
Here are the Unity 5.0 release notes;
Route Forwarded Calls by the First or Last Redirecting Number
Cisco Unity supports the option of routing calls based on either the first or last redirecting number when a call is forwarded to Cisco Unity.
Note the following:
This option requires Cisco Unity-CM TSP 8.1(2) or later.
This option is not supported by integrations through PIMG units.
This option can be changed through the Advanced Settings Tool (AST), which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/release/notes/501curelnotes.html#wp507371
Call Information Exchanged by the Phone System and Cisco Unity
The phone system and Cisco Unity exchange call information to manage calls and to make the integration features possible. With each call, the following call information is typically passed between the phone system and Cisco Unity:
â¢The extension of the called party.
â¢The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the phone system supports caller ID).
â¢The reason for the forward (the extension is busy, does not answer, or is set to forward all calls). There is also a reason code for Direct Calls.
Cisco Unified Communications Manager SCCP and SIP trunk integrations can also provide the following call information (the choice of first and last redirecting number is set in the Advanced Settings Tool, which is available in Tools Depot):
â¢Called number
â¢First redirecting number
â¢Last redirecting number
Note Cisco Unity can use either the first redirecting number or last redirecting number, depending on the setting in the Advanced Settings Tool, which is available in Tools Depot.
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/design/guide/5xcudg060.html#wp1040786
If this was just a one-up type of setup you can configure a Voicemail profile (in CCM) for 2000 and apply it to 5301 that will allow this type of Call Forward to 2000's mailbox. The fact that you need this for Multiple Tech's will not work. Is there any way the Techs could use a Shared Line? Then these solutions could be adapoted.
Or in Unity set up Alternate Extensions so that User A is an Alternate Extension for User B etc. Sharing a Cisco Unity Voice Mail Box between Two or More IP Phones
Configure Alternate Extensions
Open the Unity System Administrator web page.
Navigate to the subscriber's profile. Select Subscribers > Find and Select a Subscriber > Enter Subscriber Information then click Find and click the Subscriber's name for the subscriber that owns the primary phone (2000).
When the subscriber page comes up, select the Alternate Extensions option and click Add.
Enter the alternate extension number (in this case 5301) and click the Save icon.
From this good Unity doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_example09186a008015ceec.shtml#steps
Hope this helps!
Rob

Direct to voice mail

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