Director 11.5 trial version not working...

Hai. I've downloaded the trial version of Director and I installed it but I can't run the executable. Every time I try to open the program it gives me an error message... with the error code: 6
Not sure what I've done wrong but I have uninstalled it, and tried to download and install it again but same thing keeps happening.
I have restarted my laptop over and over and still nothing works.
Really need some urgent help!

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

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