DIrectories and Files deleted on Snow Leopard upgrade from 10.5.8

We had a directory with sub folders in the /Volumes directory. When we upgraded snowleopard the directory and files were deleted. Why no warning and why were they deleted? I understand that the /Volumes directory is used as a mount point for external drives etc..., but why would the upgrade delete files in that directory or better yet why would it allow you to even create an actual directory with files below it if you were not supposed to store files there. It was a loss of 40GB or 3.5 years of data. We also found that Time Machine or Carbon Copy do not back up that directory as well.
Is this a bug related to the permission changes involving UID, GID 200 or what? Why don't backup utilities pick up the files in the /Volumes dir?

What I do not understand is why a regular directory with files stored in it under the /Volumes directory would be deleted when upgraded.
I realize that you don't understand it. I don't know how I can explain any more clearly than I already have, that it's a reserved directory. If you have anything in that directory other than the automatically-created mountpoint for a local volume or a remote AFP volume, then your system is in an inconsistent state. A potential mountpoint exists, but it's not in use. That should never happen. The Disk Arbitration framework must always be free to create or remove a mountpoint in /Volumes with any name required. Otherwise it won't be able to function as the user expects.
If a system installation does anything at all, it must leave the system in a consistent state, which means that it must delete the extraneous files from /Volumes. I repeat that I'm sorry you experienced a loss of data due to this misunderstanding. Arguably the Installer should have moved the files to a safe location instead of deleting them, but to be honest, I doubt that it occurred to anyone at Apple that something like this might happen. They took precautions to keep users from tampering with the /Volumes directory.

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PS3 and Safari crashes after Snow Leopard upgrade

How is everyone enjoying the crashes after their Snow Leopard upgrade? I can't save a photo using PS3, or download a photo to flickr or facebook without a crash. PS3 crashes, Safari crashes and work flow is at a crawl? Spoke with tech yesterday and they told me that this would stop if I downloaded Snow Leopard again, which I did, but the problem wasn't resolved. To top it off, I lost permissions on the iMac and can't use the computer. Please tell me where all of the accolades came from? Were the reviews done by people who actually work on their computers or by people who play on them? Oh, and another thing, lost my wireless access to the router and had to start all over. Be careful here, this has not been fun!

Excuse me, I meant to write CS3 instead of PS3.

Snow Leopard Upgrade from Leopard

I am trying to install Snow leopard on my laptop. When I do this I get a message that my MacHD cannot be used because it doesn't use the GUID Partition Table Scheme.
It wants me to go to Disc Utility and change this, but when I try to do this it will not let me change the volume scheme as it is grayed out. When I restart my computer it says it will delete my hard drive to do this.
I have never had this kind of trouble installing an upgrade before. What is going on? At this time I am using Carbon Copy Cloner in case is does want to wipe out my HD, but I will not install this upgrade until I find out what is going on.
When I brought up an external HD to make my Carbon Copy, it wants to do the install on my external drive, which is not partitioned either.
Help,
Jeff

When you went to Disk Utility, what partition map was shown if it wasn't GUID?
Erase and install or Upgrade? In principle, there would be little difference between the results of the two install methods. Many here say that upgrading, versus erasing and installing, is the superior procedure provided that one's prior installation is in excellent condition, and I agree. Others feel differently. I say just do what you prefer provided that your Leopard installation is in excellent condition. And, even if it is, then I would perform any deferred maintenance or troubleshooting before upgrading.
If you have significant, apparently unresolvable, problems with your Leopard installation, then I definitely would do an erase and install. Then, my preference would be to migrate only my data and reinstall my apps by hand. If I had many apps, etc., then I might gamble and migrate my apps assuming that all significant apps were performing well under Leopard and uninstalling any problem apps before installing Sno.
I would not move to Sno unless I had an external drive with a bootable clone of my internal-drive boot volume on it--even if I had a TM full system backup. I think that there is enough risk upgrading to Sno that such conservatism is warranted. I would not use time machine for an installation backup; I don't trust it enough. If you do an erase and install, then you will be able to migrate your data, settings, users, and apps from your clone at the end of the install. If you do not like Sno, then you can restore your internal using the clone. The clone is your data backup, possible migration medium, and fail-safe device. You can clone with Disk Utility, SuperDuper, or Carbon Copy Cloner. But, if you decide you like cloning, then I would acquire either of the last two.

Adobe CS5 in Snow Leopard (upgrading from Leopard)

I've heard that there can be a lot of problems with your Adobe CS5 programs (InDesign, Photoshop, Illustrator) when you're upgrading to Snow Leopard from Leopard. Does anyone know something about this, and can one consider it 'safe' to upgrade regarding the use of those CS5 programs?
Many thanks.

Uhhh... No problems to report of of CS5 in Snow Leopard... I have not upgraded my Macs so I may have skewed results. I archive my home folder to my external drive, and then erase the disk and install the new Mac OS.
I will say that Photoshop and Bridge are my favorite applications to use for my panorama photography! It's a dream!

Logic Express 9 Crashes after Snow Leopard Upgrade from Tiger

I just upgraded from Tiger to Snow Leopard. I have yet to install iLife, though I have it. I have installed Logic Express. Everytime I attempt to pull it up, it crashes with some sort of kern protection failue. Can anyone advise me?

Hi Cris,
These might be Obvious and things you have already done... But...
Since doing the Upgrade... Have you Run Software Update... Repaired Permissions and Restarted...?
Also how did you Put Logic on... From the Original Install Discs...?
And, I'm not sure... But Logic Express maybe expecting to see iLife Installed...
Cheers,

Upgrading from Snow Leopard, upgrading from Snow Leopard

I have Lion and am using it on most of my machines = our daughter has Snow Leopard on a fairly recent Macbook Pro and doesn't really want to upgrade but we may do that over the coming holiday = the Q is = [1] even tho she is in the family and a student, do we need to buy a separate installation for her? and [2] she doesn't care about anything other than keeping her dot.mac address that is the main thing. [2] should we upgrade her or just use Gmail to get her .Mac mail and not worry about getting her to the iCloud??

If you sign in to the App Store on your daughter's computer using the same Apple ID you used to buy Lion, you do not need to buy it again. It will appear in the "Purchased" list in the App Store, where you can download and install it for free. You can use a different Apple ID for the App Store and the iTunes store, so she can still have her own music, for example, if you don't want everything under your Apple ID.
Your daughter should be able to keep her mac.com address when switching to iCloud. This link might be helpful in planning the transition from MobileMe to iCloud.
If your daughter has an iPhone, iPod or iPad, or even more so if she has more than one of those devices, iCloud can make it easier to keep the calendars, contacts, books, music and photos on all those devices in sync. As for mail, other than iCloud mail having automated setup in Mac OS X and iOS 5, there is virtually no difference between MobileMe mail and iCloud mail.

HT1338 how can i buy snow leopard upgrade from 10.5 leopard?

I have mac pro whose operating system is os x 10.58 leopard. I want to upgrade to snow leopard from it, but I cannot buy the software. What should I do for it? Please let me know the website to buy it.

I have to do all these upgrades to finally upgrade iTunes/iCloud for my iPhone and iPad. I just called 1-800-MY-APPLE and got a copy sent to me for $20 plus shippping and handling. Not too bad. The sales rep. was helpful in confirming that my system would be able to be fully upgraded to Mountain Lion and included links in the confirmation email about setting up iCloud for my devices.

Snow Leopard upgrade from Tiger, forced iLife purchase

Why is Apple making me buy iLife in order to upgrade from Tiger to Snow Leopard? I should be able to decide if I want to buy iLife or not.
Just like with the no FireWire on the unibody MacBook, Apple is making another customer service mistake with this.
I've been using Macs since I bought a Fat Mac in 1984/1985, and have converted dozens of people over the years. It seems in the last few years that I've been more dissatisfied with Apple than ever before.

Except that there are usually several ways to get the upgrade cheaper than the full retail cost. I am legally eligible for the government program, for instance, and another member of my family is eligible for the education price. Sometimes the discount is substantial, sometimes negligible (i.e. you can buy the retail version cheaper at Amazon or via MacConnection, etc).
What I'm not saying very clearly is that it used to be possible for users to skip an upgrade cycle if they wanted to. They could upgrade every other version, for example, in order to save a bit of money or wait for some of their software to be updated for the new version, which sometimes took a while. It seems that Apple is changing their policy on this, and now forcing users to pay for each upgrade, even if they had waited out a cycle.

Snow Leopard upgrad from OSX10.5.8 with Paralells 4

I currently have a late summer 2009 Macbook Pro with OSX 10.5.8 running Parallels 4 W/ Win XP Pro. If I install Snow Leopard as an upgrade, will I lose any functionality of my Parallels VM?? Will I have to reload Windows etc? Any insights would be appreciated. Thanks!

No.
No.
Use the upgrade path.

HP scanjet 8200 inop after Leopard to Snow Leopard upgrade

I upgraded my 2008 iMac Intel computer to Snow Leopard from Leopard, and then did the download process to end up at 10.6.8. After this I found that my HP 8200 flatbed scanner wasn't recognized by the iMac. Searched for HP software upgrade to work with Snow Leopard 10.6.8 and downloaded that from the HP site. Even though the first portion of that download was successful, upon reboot to finish the install the computer doesn't follow up with the finishing steps. Tried the HP download twice with the same result.
The scanner is still unusable, and when I try to uninstall the HP scanner it can't be done because the files are corrupted and unavailable. Used the Time Machine to go back prior to the Snow Leopard upgrade, but the scanner is still unrecognized. Would the proper procedure for this have been to uninstall the scanner prior to the OS upgrade to Snow Leopard, and then reinstall the scanner, followed by downloading the drivers needed for Snow Leopard? Or is there some inherent conflict with the drivers on the 8200 install disc that will corrupt the process if Snow Leopard is the OS when I do the install? How do I proceed from here to make the scanner functional with Snow Leopard?

After a third attempt at the download of the HP drivers and files appropriate for Snow Leopard I was successful. It may have been successful on the first attempt, but I found I was trying to uninstall the original files for the earlier version HP uses to work with Leopard, which had already been replaced with the Snow Leopard version......! Therefore I was trying to uninstall files which weren't there anymore, and that's why I was getting the 'missing or corrupted' message. As usual, operator error in this case, but I hope some of you might learn from my mistake. I wish HP would have just eliminated those old files from the Hewlett-Packard bundle of folders so I wouldn't have mistakenly assumed there was something wrong with the download. Oh well, live and learn.

Snow leopard upgrade fails

Hi,
I run 10.5.8 on my iMac and just bought a Snow Leopard DVD from Apple to upgrade to 10.6. I launched the installation DVD and installed the upgrade - all seemed to behave fine, except that the restart hangs at the spinning wheel. I gave it 3 hours but it never progressed beyond the spinning wheel. I can force the system off and reboot with option key pressed. The internal hard drive comes up as one of the startup disk options and it claimes to have SnowLeopard installed but when I select it, again it hangs at spinning wheel. I tried to re-start from the DVD and repeat the installation procedure - same result. As an aside, I happened to have an external drive with a bootable clone of my dauther's MacBook Pro which runs Snow Leopard and interestingly, my iMac booted from that system just fine.
So, I ended up restoring Leopard from Timemachine, so I'm now exactely back to where I started.... What am I missing? Any suggestions to try? I do need to upgrade becasue a piece of software that I ant to use is not compatible with Leopard but requres Snow Leopard or Lion.
Thanks

Most likely you needed to repair the hard drive and permissions before doing the upgrade. Thus, you installed an upgrade on a somewhat dysfunctional system. With the new OS the dysfunctions led to significant malfunction.
I would suggest, since you have a Time Machine backup, that you do this:
Drive Preparation
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. After formatting has completed quit DU. Complete the Snow Leopard installation.
When Snow Leopard restarts into the Startup Assistant you will get an option to restore from your Time Machine backup. You can then migrate your Home folder, applications and support files, and system preferences.
This will give you a new, freshly installed Snow Leopard system.

How long does it take for the Snow Leopard upgrade to download

I followed directions to download the Snow Leopard upgrade from the App Store. How long is it supposed to take? It has been at it with no movement on the bar for over 45 minuted. It says downloading on the icon. I imagine that the server(s) have been slammed but...?

(4/3)*5 = 6.666 or you have 1.666 hours to go or 1 hour and 40 mins. At that speed you're only getting about 1Mb/s which is pretty slow.

Missing Spaces and Time Machine dock icons (Tiger to Snow Leopard upgrade)

I noticed on my MacBook (Leopard to Snow Leopard upgrade) that it has icons for Spaces and Time Machine in the dock to the left of the divider. These are missing from the dock on my iMac that I upgraded from Tiger to Snow Leopard. They are both System Preferences with no option for adding to the dock in the Preferences and the Preference icon in "Show All" in System Preferences is not selectable. I located them in System/Library/PreferencesPane but dragging the preference pane file to the dock doesn't work. I did a Show Package Content but did not see anything in the folder that could be dragged like an application. I can put it on the right with the stacks but is there a way to add a Preference to the dock on the application side?

Time Machine is in your Applications folder and Spaces is in your Applications/Utilities folder. You can drag them to the dock from there.

Got Leopard 10.5.8 and the new Snow Leopard upgrade

I got the snow leopard upgrade and I have 2 Mac's at home, 1 is an iBook G4 which is currently running 10.5.8 on it and I can't upgrade this machine because it's not intel based. I was now wondering if I should upgrade my iMac which has got intel/dual processor on it? will it make a difference as in when I want to access file sharing etc?
Thanks

File sharing can be done by normal networking, bonjour, FTP, bluetooth, FireWire and FireWire target mode, etc. Appletalk is gone. Which process do you intend to apply?
Since you don't specify which you plan on using, the general answer is if you are flexible, you can expect no file sharing issues between the two. Lots of choices that both systems will support.

I have a MacBook Pro (15-inch, Late 2008) and am currently running Snow Leopard 10.6.8. I would like to know which is the most stable upgrade for my model. I have read some reviews of Maverick and Yosemite making the older macs slower. Is this true?

I have a MacBook Pro (15-inch, Late 2008), Intel Core 2 Duo 2.53 GHz, 4GB Memory. and am currently running Snow Leopard 10.6.8.
I would like to know which is the most stable upgrade for my model? Mountain Lion, Mavericks or Yosemite?
When I had gone to the apple care centre in India a few months ago to upgrade my OSX to Mountain Lion, I was told that considering my macbook pro's specs, upgrading it would just make it less efficient, and that I should stick to Snow Leopard unless I consider buying a newer mac that would benefit from it. Is this true? I find it a bit hard to believe. Which update is most recommended?
I also notice that my mac has gotten considerably slower. While using chrome, it buffers and struggles with even just 5 tabs open. Could this have something to do with my current ios? As a precaution, I have always been making sure I have enough free space on disk i.e around 70 - 100 free out of 250GB.
Any advice is appreciated.
Thanks in advance.

Mavericks is no longer available from the App Store, so your choice is Yosemite. One option is to create a new partition (~30- 50 GB), install the new OS, and ‘test drive’ it. If you like/don’t like it it, you can then remove the partition. Do a backup before you do anything. By doing this, if you don’t like it you won't have to go though the revert process.
Check to make sure your applications are compatible.
Application Compatibility
Applications Compatibility (2)

DIrectories and Files deleted on Snow Leopard upgrade from 10.5.8

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