DirectX won't install - Internal Error

Hello everyone,
After hours spent reading topics on the subject, I come to you with my problem. 
I recently had to reinstall Windows 7 on my laptop and since then I can't get DirectX to install. I downloaded the most recent end-user redistributable I could find (June 2010 from here,
Microsoft Download center) but to no avail. The installation fails after some time due to an "internal error" and I should check the DirectX and DXError logs. I have uploaded these two files here :
http://we.tl/UsvPFmW4iD
Dxdiag says DirectX Version : DirectX 11
I checked the registry keys with regedit and they seem fine.
I tried sfc /scannow, came up with no errors.
I did a clean-boot, didn't change a thing.
So basically I'm all out of ideas. I'd rather like to avoid having to reinstall windows again especially as it's brand new and I don't understand what I did wrong. Thanks for your help !
Best regards

Hi,
Why did you want to install the DirectX manually? Did you encounter any issue with DirectX ?
1.The DirectX 11 has been included in Win7 .Please run dxdiag to have a diagnostic.
2.If you encountered some issue with the DirectX 11 exactly. Please make sure you have got the latest update for DirectX.
To get the latest update:
How to install the latest version of DirectX
https://support.microsoft.com/kb/179113/
3. According to the log you uploaded  “Unable to iterate through C:\Users\GUILLA~1\Desktop\DIRECT~1\Jun2008_X3DAudio_x64.cab”.
The file may be damaged, it seems that the installation package has suffered a corruption. I recommend you to download the installation package again.
4.If this issue occurs again ,I recommend you to turn off the antivirus software to download the installation package and install it .
Best regards  

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