Dirty environment found on brand new machines
Hi
I'm doing a deployment purely from USB onto a brand new machine and after the first reboot following the OS installing I get an error about dirty enviroment found. The google results all point to this being due to files left over from a previous deployment
but this is happening to brand new machines.
The USB drive is the first boot device and I'm trying to install Windows 8.1 using MDT 2013.
If I dont make the USB first boot device, after the OS install it just boots into Windows and fails to carry on.
Any suggestions?
Thanks
Chris
I'm not 100% sure about what the problem is from your question.
However, as a general rule of thumb... you should never make the USB device the 1st boot device in the BIOS of a computer (For security reasons and others), instead most (good) BIOS/Firmware makers supply the ability to temporarily boot to any device. For
my Dell and HP devices, I press F9, for Lenovo I press the blue THinkVantage button, for my ASUS Motherboard devices, I enter the BIOS via "DEL" and select the boot device there.
IF you change the boot order in MDT, and reboot without changing the boot order back, the BIOS will boot back into WinPE, instead of booting into the OS.
If you are still having problems, remove all the \_SMS* and \MININT folders from the machine and restart.
If you are still having problems, copy the newest bdd.log file from the machine (search everywhere), and copy to a public site like SkyDrive, and share the link.
Keith Garner - keithga.wordpress.com
Similar Messages
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Hi
does anyone know how to fix the message on my iMac:
"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."
This is a brand new machine and did not have anything attached to the USB ports"
Thanks for any helpIf you are getting that message on a brand new Mac with nothing connected to the USB ports, take it back. It is broken.
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Anonymous UUID: 3DB1D7D2-8C69-42B2-1917-EF763CD81456
Tue Mar 25 05:42:38 2014
panic(cpu 6 caller 0xffffff8014edbe2e): Kernel trap at 0xffffff8014e517b9, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000011083f000, CR3: 0x0000000017b9d000, CR4: 0x00000000001606e0
RAX: 0xdeadbeefdeadbeef, RBX: 0x0000000000000080, RCX: 0x000000093675ffff, RDX: 0x7fffffffffffffff
RSP: 0xffffff83a3d5bc90, RBP: 0xffffff83a3d5bd60, RSI: 0x0000000000000002, RDI: 0xffffff8052ae1f80
R8: 0x0000000000000a61, R9: 0xffffff807544c008, R10: 0xffffff8352fdf750, R11: 0x0000000000000000
R12: 0xffffff80523e4ec0, R13: 0x0000000000000000, R14: 0xffffff80523e4ec0, R15: 0xffffff80548646d0
RFL: 0x0000000000010282, RIP: 0xffffff8014e517b9, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000011083f000, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8398dc5df0 : 0xffffff8014e22fa9
0xffffff8398dc5e70 : 0xffffff8014edbe2e
0xffffff8398dc6040 : 0xffffff8014ef3326
0xffffff8398dc6060 : 0xffffff8014e517b9
0xffffff83a3d5bd60 : 0xffffff801524bab9
0xffffff83a3d5bda0 : 0xffffff7f969b6307
0xffffff83a3d5bdd0 : 0xffffff7f969b654a
0xffffff83a3d5bdf0 : 0xffffff7f969b97c5
0xffffff83a3d5be20 : 0xffffff7f969b7f8d
0xffffff83a3d5be70 : 0xffffff7f96997965
0xffffff83a3d5bea0 : 0xffffff7f969b3314
0xffffff83a3d5bec0 : 0xffffff7f969b345e
0xffffff83a3d5bef0 : 0xffffff80152ae020
0xffffff83a3d5bf30 : 0xffffff80152acac2
0xffffff83a3d5bf80 : 0xffffff80152acb97
0xffffff83a3d5bfb0 : 0xffffff8014ed6ff7
Kernel Extensions in backtrace:
com.apple.GeForce(8.2.4)[401BA8AE-CD52-3810-A066-4C648B3FC46D]@0xffffff7f9696c0 00->0xffffff7f969fafff
dependency: com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f96907000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f95479000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f95a43000
dependency: com.apple.nvidia.driver.NVDAResman(8.2.4)[3D591202-DD24-3441-925A-F6808ABDF185] @0xffffff7f95a53000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f95a00000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000014c00000
Kernel text base: 0xffffff8014e00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 65136253902240
last loaded kext at 62765715580960: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f975d6000, size 49152)
last unloaded kext at 62835521986650: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f975d6000, size 32768)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.3.6
org.virtualbox.kext.VBoxNetFlt 4.3.6
org.virtualbox.kext.VBoxUSB 4.3.6
org.virtualbox.kext.VBoxDrv 4.3.6
com.razer.common.razerhid 8.66
com.apple.filesystems.smbfs 2.0.1
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.0f1
com.apple.GeForce 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.8
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454655352D474E4C2D46
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Razer DeathAdder 2013
USB Device: Ext HDD 1021
Thunderbolt Bus: iMac, Apple Inc., 23.10
<Edited by Host>Most likely, one of these is the culprit.
org.virtualbox.kext.VBoxNetAdp 4.3.6
org.virtualbox.kext.VBoxNetFlt 4.3.6
org.virtualbox.kext.VBoxUSB 4.3.6
org.virtualbox.kext.VBoxDrv 4.3.6
com.razer.common.razerhid 8.66
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall and reinstall those, one at a time.. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
BTW, a machine bought in January can hardly be called a brand new one. -
Brand New Machine and Photoshop CS6 running very slow
I just installed Photoshop CS6 on my new Machine and it is running horrible. Moving around objects, turning effects on/off, zooming, and more all take for ever to render. I can not figure out why. I have updated video card drivers and more. Scratch Disk is set to a second disk and messed with all of the GPU settings. Only photoshop runs bad on this machine. I should not be having issues with the system. Below is the system info from Photoshop. Also this machine is running with two SSD drives which should make PS run even faster.
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 2294 MHz
Built-in memory: 16310 MB
Free memory: 11540 MB
Memory available to Photoshop: 14661 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD FirePro V5900 (ATI FireGL)
Display: 3
Display Bounds:= top: -80, left: -1024, bottom: 1200, right: 0
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 1680, right: 2970
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 2
Video Card: AMD FirePro V5900 (ATI FireGL)
OpenCL Version:
Driver Version: 8.982.8.3000
Driver Date: 20120930000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: AMD FirePro V5900 (ATI FireGL)
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: AMD FirePro V5900 (ATI FireGL)
OpenCL Version:
Driver Version: 8.982.8.3000
Driver Date: 20120930000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: AMD FirePro V5900 (ATI FireGL)
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 92938707758622115301
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\JDONAL~1.RWS\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 237.9G, 229.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.3
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Extensis
Kuler
Installed TWAIN devices: NONEMy Old System was:
Dell T5500
GPU1: ATI FirePro 5700
GPU2: Nvidia Geforce 210
CPU1:Xeon E5520 2.26Ghz
CPU2: Xeon E5520 2.26Ghz
C Drive: 80gb Sata 10K RPM
D Drive/Scratch Disk: 80gb Sata 10K RPM
Photoshop CS6 was set at default performance setting with the exception of the D drive being used for the scratch disk. GPU Processor was checked.
Worked on numerous large files 100 mg plus with little to no issue. Most setup in CMYK, 200 dpi, 8 bit depth.
New Machine:
Dell T5600
Two ATI FirePro V5900
CPU1: Xeon E5-2630
CPU2: Xeon E5-2630
C Drive: 240 gb SSD
D Drive:
My Old System was:
Dell T5500
GPU1: ATI FirePro 5700
GPU2: Nvidia Geforce 210
CPU1:Xeon E5520 2.26Ghz
CPU2: Xeon E5520 2.26Ghz
C Drive: 80gb Sata 10K RPM
D Drive/Scratch Disk: 80gb Sata 10K RPM
Photoshop CS6 was set at default performance setting with the exception of the D drive being used for the scratch disk. GPU Processor was checked.
Worked on numerous large files 100 mg plus with little to no issue. Most setup in CMYK, 200 dpi, 8 bit depth.
New Machine:
Dell T5600
Two ATI FirePro V5900
CPU1: Xeon E5-2630
CPU2: Xeon E5-2630
C Drive: 240 gb SSD
D Drive: 240gb SSD
Tried Photoshop at all sorts of various settings including default. All with the D drive being used for the Scratch disk. Working on the similar size file described above. The file I am working on now is 4000 x 4800 pixels, CMYK, 8 bit depth. Photoshop is slow selecting layers with auto select, very slow when moving layers around the Canvas, and slow rendering the Canvas when zooming in and out. This document also has about 30 layers and is 80mg.
I only use the 64 bit version of Photoshop these days. Also all three monitors are set at 60 Hertz. Photoshop is closed and reopened upon all changes.
I use to be a Photoshop Certified Expert in CS3 so I am extremely familar with the product. I am just stumped. -
Migrating to brand new machine with iTunes/iCloud in mind?
Okay all, this might not have been clarified yet by Apple, but here's my question:
I'm finally migrating from an iBook G4 to a MacBook Air as we speak. The vast majority of what's on the HDD on the iBook is music (40 some odd gigs!). The new machine has a 64 GIG HD, which was a very deliberate choice on my end, as I am a major Spotify user and was planning to really run with iCloud for my music needs.
Anyway, question is, does my music have to physically stay on my new HDD in order for iTunes to scan my library and give me availablity to it via the Cloud? For obvious reasons of storage limitations, I couldn't keep all of it on the MacBook just so that I could at some point stream it.
So does/will the Cloud constantly update and check back in with what I've still got physically on my main machine, or could I move it onto the new machine, have iTunes scan it, then move it off, rinse/repeat as necessary?
Thoughts anyone?
Thanks...It would have been wiser to use the TM backup rather than your old machine. Also it would have been wiser to have followed the on-screen directions when the machine first started up in Setup Assistant. In short, let it work and finish, there is no method to speed it up. In the future to gain speed use faster connections such as Firewire, Ethernet or if you can Thunderbolt.
Also you may want to book mark and use Pondini's Lion or Mountain Lion Setup Assistant tips guide. -
Brand new machines are not able to boot to Disk or Network
Hi all,
Ok so I have several new iMac's and MacBook Pro's that I am trying to get to boot to the network so that I can run DeployStudio to image with a dual boot OS. I keep running into a problem in which the machine will boot to the HD but will not boot to the network (N key) this also happens when i try to boot to disk (C key) instead the machine just hangs at the white screen. Even when I try options, they system recognizes the CD and network, but when selected will just hang again at the white screen. It seems that the only thing I can get the systems to boot is the HD and target mode (T key).
I had this happen a couple weeks ago with a MacBook Pro and Apple has said it may be a bad logic board and ended up replacing it (still waiting on the replacement). I was wondering if anyone has had the same issue and has found a solution. This problem has been going on for about a month now and is becoming more evident closer the new semester comes. Any help would be appreciated.My guess is that the upper level IT drones need to create an image that will boot the newest Macs & have not yet done so. See Mac OS X Server: Creating a single NetBoot or NetInstall image for multiple Mac models for more about this. From that source:
"When Apple releases newer hardware and there is not a newer retail installation disc available yet, you should use the disc that shipped with the computer to create a separate image." -
"Template import error: No VM configure file found" on brand new setup
Previously, I posted Console does not launch OVM 3.1.1, Win7x32 Firefox15/IE8 - Empty .jnlp file which was about VM Console not launching. Since this is a new installation, and it seemed to be a unique problem, I scratched the whole installation and started again from scratch. Everything, including the NFS file server, was re-installed from scratch CD OS installation.
The process is pretty straightforward once you're used to it, and in less than three hours I was ready again to import my first template (a template I had imported before). But now, I submit the the request, and almost immediately the process aborts. (You can see in the information below, that 1 second passes between the Import request (06:32:36) and the failure.)
Thing is, it takes about three minutes, even locally on the web server, to get an index of that large file (tar tzf), and at completion, the vm config file is listed.
Am I misreading the error? My web searches for enlightenment found only one good hit on this error, and in that case it appeared to be an "out of space" issue. In this case, though, I'm importing a 5GB tarfile into a 390GB, otherwise-empty file system, so I don't think that is the issue. The failure in ovs-agent.log is below. What other information may I provide to get to the bottom of this? (Thanks for any guidance/help, of course!)
[2012-10-31 06:31:40 3341] DEBUG (monitor:36) Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:40 3341] INFO (notification:67) Notification sent: {CLUSTER} {MONITOR} Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:40 3338] INFO (notification:193) Sending notification: {CLUSTER} {MONITOR} Cluster state changed from [Heartbeating] to [DLM_Ready]
[2012-10-31 06:31:48 4914] DEBUG (service:77) discover_cluster: ()
[2012-10-31 06:31:48 4914] DEBUG (service:85) discover_cluster: call completed.
[2012-10-31 06:32:03 4926] DEBUG (service:77) storage_plugin_mount: ('oracle.generic.NFSPlugin.GenericNFSPlugin', {'status': '', 'admin_user': None, 'admin_host': None, 'uuid': '0004fb00000900003cf41964f3476788', 'total_sz': 0, 'admin_passwd': '******', 'storage_desc': '', 'free_sz': 0, 'access_host': 'filesrv.ps.***.com', 'storage_type': 'FileSys', 'alloc_sz': 0, 'access_grps': [], 'used_sz': 0, 'name': '0004fb00000900003cf41964f3476788'}, {'status': '', 'uuid': 'fc3564eb-ce8b-489c-96bc-df6de2cc8a11', 'ss_uuid': '0004fb00000900003cf41964f3476788', 'size': '330279518208', 'free_sz': '330075340800', 'state': 2, 'access_grp_names': [], 'access_path': 'filesrv.ps.***.com:/mnt/ps_big/repo/repo', 'name': 'nfs:/mnt/ps_big/repo/repo'}, '/OVS/Repositories/0004fb0000030000659e0ce6f2ecfb55', None, True, [])
[2012-10-31 06:32:03 4926] INFO (storageplugin:108) storage_plugin_mount(oracle.generic.NFSPlugin.GenericNFSPlugin)
[2012-10-31 06:32:03 4926] DEBUG (NFSPlugin:353) cmd = ['mount', '-t', 'nfs', 'filesrv.ps.***.com:/mnt/ps_big/repo/repo', '/OVS/Repositories/0004fb0000030000659e0ce6f2ecfb55']
[2012-10-31 06:32:03 4926] DEBUG (service:85) storage_plugin_mount: call completed.
[2012-10-31 06:32:03 4931] DEBUG (service:77) add_repository: ('filesrv.ps.***.com:/mnt/ps_big/repo/repo', '0004fb0000030000659e0ce6f2ecfb55')
[2012-10-31 06:32:03 4931] DEBUG (service:85) add_repository: call completed.
[2012-10-31 06:32:36 4972] DEBUG (linux:847) async call function: import_template
[2012-10-31 06:32:36 4975] DEBUG (service:77) import_template: ('0004fb0000030000659e0ce6f2ecfb55', '0004fb0000140000fdc18a572a244015', ['http://aspire/pstop/OVM_EL5U7_X86_64_TOOLS8_52_06_PVM.tgz'])
[2012-10-31 06:32:37 4975] INFO (notification:74) async_proc_prog: notification {ASYNC_PROC} progress PID 4975 status {'OBJECT': 'template', 'TOTAL_OBJECT_COUNT': 1, 'CURRENT_OBJECT_COUNT': 1, 'TOTAL_BYTES': 0L, 'CURRENT_BYTES': 613L, 'OPERATION': 'download'}
[2012-10-31 06:32:37 4975] INFO (notification:67) Notification sent: {ASYNC_PROC} progress PID 4975
[2012-10-31 06:32:37 3338] INFO (notification:193) Sending notification: {ASYNC_PROC} progress PID 4975
[2012-10-31 06:32:37 4975] ERROR (service:96) catch_error: Template import error: No VM configure file found.
Traceback (most recent call last):
File "/usr/lib64/python2.4/site-packages/agent/service.py", line 94, in wrapper
return func(*args)
File "/usr/lib64/python2.4/site-packages/agent/hypervisor/xenxm.py", line 1041, in import_template
raise RuntimeError('Template import error: %s' % err)
RuntimeError: Template import error: No VM configure file found.
[2012-10-31 06:32:37 4975] DEBUG (linux:879) ovs_async_proc: pid 4975 status 1 output Template import error: No VM configure file found.
[2012-10-31 06:32:37 4975] INFO (notification:67) Notification sent: {ASYNC_PROC} exit PID 4975
[2012-10-31 06:32:37 3338] INFO (notification:193) Sending notification: {ASYNC_PROC} exit PID 4975
[2012-10-31 06:32:39 4987] DEBUG (service:77) storage_plugin_listFileSystems: ('oracle.generic.NFSPlugin.GenericNFSPlugin', {'status': '', 'admin_user': None, 'admin_host': None, 'uuid': '0004fb00000900003cf41964f3476788', 'total_sz': 0, 'admin_passwd': '******', 'storage_desc': '', 'free_sz': 0, 'access_host': 'filesrv.ps.***.com', 'storage_type': 'FileSys', 'alloc_sz': 0, 'access_grps': [], 'used_sz': 0, 'name': '0004fb00000900003cf41964f3476788'}, True)
[2012-10-31 06:32:39 4987] INFO (storageplugin:108) storage_plugin_listFileSystems(oracle.generic.NFSPlugin.GenericNFSPlugin)
[2012-10-31 06:32:39 4987] DEBUG (NFSPlugin:142) ENTER: listFileSysytems()
[2012-10-31 06:32:39 4987] DEBUG (NFSPlugin:257) EXIT : listFileSysytems()
[2012-10-31 06:32:39 4987] DEBUG (service:85) storage_plugin_listFileSystems: call completed.
[2012-10-31 06:32:39 5005] DEBUG (service:77) discover_pool_filesystem: ()
[2012-10-31 06:32:39 5005] DEBUG (service:85) discover_pool_filesystem: call completed.How did you get the template to where you staged it?
I'd say the template is corrupt or you only have a partial template.
I did notice the call to the template is based on the short name of the host. Can you confirm the VM manager can access the http path via short name? -
AE CS5 and CS5.5 crashes on a brand new machine
Hi,
today I was so happy to install AE CS5 (as a part of the Master Collection) on my new Dell M6600, WIn 7 &4bit, Sp1
with i7-2920XM processor, 16 GB 1600 MHz RAM,SSD SATA III drive and.....the amazing 4 GB Quadro 5010M
Obviously, I spent some money, but this machine has to work like a horse and AE is not the only load it has to move.
........however, I sadly noticed that After Effects crashes like never before.
I have no idea why, the Nvidia drivers are up to date, also I installed all updates for AE CS5 and I even
installed a test version of AE CS5.5. Same thing:
- after AE started, it takes at most 30 seconds and it asks me whether I want to save this new project and
I can press any of the 3 options and AE simply disappears.
- also, when I try import a text file (OK stupid idea just testing it) it disappears immeadiately wiithout saying good bye.
I already disabled and eventually deleted the AE OpenGL plugin, but nothing changes.
Also in the Nvidia settings I even disabled the option to treat AE by this card, that is, it should merely
be use the Intel HD graphics....still same result....of course, I rebooted several times to be sure that
the changes really apply.
Dell believes it must be the Graphics Card, and although this would be case of warranty, I would like
to ask if any AE expert had an idea whether this is THE solution, otherwise several thousand dollars
would simply be destroyed for no good reason.Apparently not... Not sure what else to tell you. The more interesting question here would be, whether otehr OpenGL driven programs actually work on the system...
Mylenium -
any thoughts on this problem, I find no version stated on the photoshop elements program. sorry it says internet explorer 4 or higher need which is what I have.
Message to use a new version of IE
There is a problem with IE10+ in that it is mistakenly seen as being IE1. To get around this either use a different browser or use compatibility view (http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10) -
Brand New Machine, won't turn on
I bought a Thinkpad T430 on Lenovo website. I received my laptop last Tuesday, but it won't turn on. They shipped me a broken machine!!!! I called their support and shipped my laptop back to them. They told me the "system board' was broken!!!!! You lenovo don't test your machine before you ship it out??
They even told me they don't have "system board" in their place to replace. And ask me to wait!!! How long do I need to wait??
Now their support line is always busy and nobody picks up my call. Could you please tell me when can I receive a good laptop?? If you cannot fix it can I return it and you refund to me. I can buy another computer from other company.
Thanks..
XiwangCall the order line or whatever and cancel the system and get a full refund. Buy something in a Retail store. You'll be happier!!
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3 -
I'm not sure if there are more albums that are doing this and I just havn't noticed that they aren't on my phones but I really want thee two album on my phone, when I go onto iTune on my computer the albums are there and I can listen to the music, but when I go to sync my music (I have a shared account with my mum so I select my music individualy) it doesnt come up as an option, and when I go to the iTunes app on my phone I can't download the albums from the cloud, it just says purchased, any idea what I can do?
Hello nat.weidner
Start with the article below for troubleshooting issue with connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Help with usb Midi controller on brand new machine! Please!!
I just unboxed my macbook pro 13" non-retina and updated to 10.9.1, installed a few of my apps, etc. I'm having a meltdown over my midi-controller not being recognized. It is a Roland A-49 USB Midi Keyboard controller that is not powering on. It runs off bus power just fine in my older 15" MBP and also from my '12 Mac Mini. When I pull up the system profiler, under USB it reads to me:
How can I get this working properly?Hi there, been a viewer of the discussions here for a while & felt compelled to finally sign up to hopefully offer some help with this problem as I had exactly the same when I first got Logic Pro.
The problem is more to do with the sound setup than the controller keyboard as logic is sensing midi data as you have seen in the transport.
I would suggest firstly (Hopefully Pro & Express are the same in these respects) clicking on the Logic Express tab in the top left, then Preferences, then Audio.
In the box that appears select the Drivers tab. Then make sure that the Core Audio check box is ticked. Under that make sure that you output source is selected (ie your interface if using monitors, or built in Audio if not)
Hopefully this should help.
The simplest to test your sound is by clicking on the Audio tab (3rd or 4th along at top) & opening the Loop Browser, choosing a catagory & draging a sound onto a track.
Remember to click on the track you will be dragging onto to select it & in the Loop Browser Blue loops go onto audio tracks & green onto instrument tracks.
Now with testing the controler keyboard...
Click on an instrument channel, then goto the bottom left of the screen where you will see that channels fader.
Above the fader click on the I/O (you may have to click & hold here) choose either mono or stereo, then choose say the EXS24 & try you keyboard.
Hit * on the numeric keypad & play something, then hit space to stop & you will have your 1st region.
I hope this helps with you problem, Logic can be confusing at times but is worth sticking with.
Good luck -
Are Refurb MB's just as good as the brand new machines?
I just purchase a refurb 2.4 MB, and yes I could have saved 300.00 and gotten the 2.0, but I like the backlit keys...
My question is, has anyone ever had any bad experiences with Apple Refurbs?At work, we've ordered quite a few refurbished Macs to get the previous model so it will work with our current bundle/image of software. I can say, after purchasing 600 original model Macs and 100 refurbished Macs, they refurbished models haven't had any more issues than the original models. I believe that the refurbished models are a good opportunity.
-Doug -
Brand new iMac 24" 2.4 streaked dirty display
Hello: I apologize if this question has been previously asked, it appears that there are many display issues with these new iMacs...
I purchased an iMac 2.4/320GB HD/1GB RAM/256MB VRAM from the MacConnection on October 15, 2008. I've been having some issues with the display and was wondering if I could get any input.
The first problem I noticed when the machine was first powered up, there appears to be a speck of dust that is reflecting off of the glass panes so it actually looks like 2 specs of dust.
The second problem is that a fireworks/spider web type pattern has appeared on the left hand side of the screen (which seems to run a lot warmer than the right hand side) that has emerged in the couple of months I've had it.
Both issues appear to be on the inside of the glass, and earlier today I received instructions from a YouTube video on how to remove the glass with a suction cup. It appears that both of the problems are not on the inside of the outer glass, but they appear to be on the inside of the inner LCD display itself. I've only used the dampened cleaning cloth that came with the machine to clean all of these areas, but the streaks and dust are not going away.
I work with an Apple certified tech who told me to try a product called I-Kleer but it appears that all of the issues are within the inner screen. I'm aware that there's a year long limited factory warranty that comes with these models, I'm wondering if a problem like this would be covered? I did not purchase an AppleCare plan.
Any advice? I have a photo of what the screen is doing if needed.Hi and thanks for the info. I tried a few things out and resorted to taking it to the Apple store for repair. Good thing I did - they had to replace not only the LCD panel, but the motherboard as well! Didn't have much info but I'm also thinking that a whole batch of them was affected. After a little investigating, it turned out that "spiderweb/fireworks" pattern I was seeing actually turned out to be an outline of my desktop wallpaper photo that was burning into the screen. Took a little while to figure out that was it, but I also started having the same problem some others have had posted in the forums with the screen burn-in. I jumped screens to a site with a dark background, and the eBay logo from the page I was on ten minutes previous jumped up and burned itself in the screen after I closed the window!
That was quite a major replacement of parts for a brand new machine and I'm thinking of selling it now. My model is a 2.4/320/4/256 with a beginning serial number of W8814. Definitely could be in the same lot as yours.
Thanks again for your help! -
Unable to install Snow Leopard to a brand new Macbook Pro
I have a new MB Pro that I'm unable to install 10.6.3 onto. This is a machine I got for work, and it has a corporate image on it. I thought I'd be able to create an additional partition on the hard drive and do a fresh install of 10.6.3 on it.
If I just put the disc in and boot, holding down <option>, then I can choose the Mac OS Install Disc. However, after a few minutes, the DVD spins down and the machine just sits there.
If I boot into the existing partition, and run the installer from there, I can point it to the new partition and it starts installing. However, with around 36 minutes left, the machine reboots, and ends up sitting on the grey screen with the Apple logo. Again, I can hear the DVD drive spin down.
I tried this with 10.6.0 discs as well, but since this is a brand new machine I realized that it would probably need 10.6.3. Unfortunately, even that isn't working.
Is it possible that our IT department has done something that would prevent me from booting off of install media?
Thanks for any help...It sounds like your computer is trying to use the install disk and is having some issues reading it.
Your IT department may have put a firmware password on the computer (http://support.apple.com/kb/HT1352) but I don't think this is the case as you are able to use the option key to enter the start up manager and select an install disk an start the boot process.
It might be time saving to just ask your IT department if there is something about the computer's setup that prevents you from booting to an Install disk. A basic task that many users want to accomplish requires that ability, repairing the disk with the install disk: http://support.apple.com/kb/HT1782
Make sure you are using the original install disk that came with the computer. If you are using the original Mac OS Install disk then check the disk in good lighting for scratches or smudges. A dirty or damaged disk may not respond like it should.
Do you have an original Mac OS X 10.6 Retail Install disk? If so, try using the C key or option key with that disk. It should at least start up using that disk and eventually (1-5 minutes) bring you to the Language Selection screen. If it does then you have dirty or damaged install disk. Try cleaning the disk with a soft, clean, lint-free cotton cloth.
Hope that helps.
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