Dirty Macbook Pro

My computer always gets dirty really easily so I clean it with iKlear I got from the Apple store but I'm worried about cleaning the trackpad and the keys. What are the best techniques for doing this?

Hey Meeger013,
Use the iKlear that you bought! I use the iKlear for everything. There's instructions on how to clean your keyboard and trackpad. It basically says to spray the cleaning cloth and then use (as opposed to the screen where you spray the screen and use). Hope this helps. iKlear is a great product. You can see the dirt and stuff on the cleaning cloth after you clean (at least I can :)). Hope this helps.

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    I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
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    0xffffff810c2cbd40 : 0xffffff800121574d
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    com.cyberic.SmoothMouse    9
    at.obdev.nke.LittleSnitch    4094
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AudioAUUC    1.60
    com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.driver.AppleMikeyDriver    2.6.3f4
    com.apple.driver.SMCMotionSensor    3.0.4d1
    com.apple.driver.AppleSMCLMU    2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.kext.AMDFramebuffer    1.2.4
    com.apple.AMDRadeonX3000    1.2.4
    com.apple.kext.AMD6000Controller    1.2.4
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleIntelHD3000Graphics    8.2.4
    com.apple.driver.AppleIntelSNBGraphicsFB    8.2.4
    com.apple.driver.AppleMuxControl    3.6.22
    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.AppleThunderboltIP    1.1.2
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleIRController    325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    35
    com.apple.driver.XsanFilter    404
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleSDXC    1.5.2
    com.apple.driver.AirPort.Brcm4331    700.20.22
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.driver.AppleAHCIPort    3.0.5
    com.apple.driver.AppleUSBEHCI    660.4.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    217.92.1
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.AppleIntelCPUPowerManagement    217.92.1
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.iokit.IOSurface    91.1
    com.apple.iokit.IOBluetoothFamily    4.2.6f1
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.AppleSMC    3.1.8
    com.apple.iokit.IOAcceleratorFamily    98.22
    com.apple.kext.AMDSupport    1.2.4
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.driver.AppleUSBHIDKeyboard    170.15
    com.apple.driver.AppleHIDKeyboard    170.15
    com.apple.driver.AppleUSBMultitouch    240.9
    com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily    3.3.1
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IO80211Family    640.36
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.iokit.IOUSBFamily    683.4.0
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto    1.0
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    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384842304E532D434720
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
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    Serial ATA Device: ST2000LM003 HN-M201RAD, 2 TB
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: Keyboard Hub
    USB Device: USB Device
    USB Device: Apple Keyboard
    USB Device: IR Receiver
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        MacBook Pro - model: MacBookPro8,2
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        AMD Radeon HD 6750M - VRAM: 1024 MB
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            2353 spdisplays_1080p
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        S.M.A.R.T. Status: Verified
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            Macintosh HD (disk0s2) / [Startup]: 399,48 GB (56,89 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 99,76 GB (5,38 GB free)
        ST2000LM003 HN-M201RAD disk1 : (2 TB)
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            DATA (disk1s2) /Volumes/DATA: 2 TB (1,64 TB free)
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        Apple Inc. Apple Internal Keyboard / Trackpad
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            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Keyboard Hub
            Areson USB Device
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        Anywhere
    Kernel Extensions: ?
        [loaded]    at.obdev.nke.LittleSnitch (4094 - SDK 10.8) Support
        [not loaded]    au.com.glassechidna.heimdall_usb_shield (6.0) Support
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.0) Support
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.0) Support
        [loaded]    com.cyberic.SmoothMouse (9 - SDK 10.8) Support
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.31) Support
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.31) Support
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.31) Support
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.31) Support
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.31) Support
        [not loaded]    com.driver.JRDMassStorageDriver32 (1.0.1) Support
        [not loaded]    com.driver.JRDMassStorageDriver64 (1.0.0) Support
        [not loaded]    com.driver.JRDUSBModemData32 (1.0.1) Support
        [not loaded]    com.driver.JRDUSBModemData64 (4.0.8 - SDK 10.6) Support
        [not loaded]    com.jrdcom.driver.JRDECMControlDriver32 (1) Support
        [not loaded]    com.jrdcom.driver.JRDECMControlDriver64 (1) Support
        [not loaded]    com.jrdcom.driver.JRDECMDataDriver32 (1) Support
        [not loaded]    com.jrdcom.driver.JRDECMDataDriver64 (1) Support
        [not loaded]    com.jrdcom.driver.JRDUSBCDC32 (1 - SDK 10.5) Support
        [not loaded]    com.jrdcom.driver.JRDUSBCDC64 (1 - SDK 10.6) Support
        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
        [not loaded]    com.roxio.BluRaySupport (1.1.6) Support
        [not loaded]    com.roxio.TDIXController (2.0) Support
    Startup Items: ?
        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        StartOuc: Path: /Library/StartupItems/StartOuc
    Problem System Launch Agents: ?
        [running]    com.paragon.NTFS.notify.plist Support
    Launch Daemons: ?
        [running]    at.obdev.littlesnitchd.plist Support
        [failed]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.atlassian.SourceTreePrivilegedHelper2.plist Support
        [invalid]    com.bjango.istatlocaldaemon.plist
        [running]    com.cleverfiles.cfbackd.plist Support
        [loaded]    com.ea.origin.ESHelper.plist Support
        [running]    com.freemacsoft.appcleanerd.plist Support
        [loaded]    com.github.GitHub.GHInstallCLI.plist Support
        [loaded]    com.google.keystone.daemon.plist Support
        [invalid]    com.lsreset.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist Support
        [loaded]    com.macromates.auth_server.plist Support
        [running]    com.mice.360Daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [loaded]    com.raynersw.nshctldo.plist Support
        [not loaded]    com.teamviewer.teamviewer_service.plist Support
        [loaded]    org.macosforge.xquartz.privileged_startx.plist Support
        [invalid]    org.virtualbox.startup.plist
    Launch Agents: ?
        [running]    at.obdev.LittleSnitchUIAgent.plist Support
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [running]    com.bjango.istatlocal.plist Support
        [loaded]    com.google.keystone.agent.plist Support
        [running]    com.jrdcom.com.IM.Internet-Manager.plist Support
        [loaded]    com.oracle.java.Java-Updater.plist Support
        [loaded]    com.paragon.ntfs11.trialreset.plist Support
        [loaded]    com.paragon.updater.plist Support
        [not loaded]    com.teamviewer.teamviewer.plist Support
        [not loaded]    com.teamviewer.teamviewer_desktop.plist Support
        [loaded]    org.macosforge.xquartz.startx.plist Support
    User Launch Agents: ?
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.facebook.videochat.[redacted].plist Support
        [not loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
        [not loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
        [running]    com.spotify.webhelper.plist Support
        [loaded]    com.valvesoftware.steamclean.plist Support
        [running]    homebrew.mxcl.elasticsearch.plist Support
        [running]    homebrew.mxcl.mongodb.plist Support
        [running]    homebrew.mxcl.mysql.plist Support
        [running]    homebrew.mxcl.postgresql.plist Support
        [running]    homebrew.mxcl.redis.plist Support
        [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist Support
        [invalid]    org.elasticsearch.plist
        [not loaded]    ws.agile.1PasswordAgent.plist Support
        [not loaded]    XSManager
    User Login Items: ?
        ShiftIt
        GrowlHelperApp
        SpeechSynthesisServer
        GeekTool Helper
        World Clock Deluxe
        Android File Transfer Agent
        Google Drive
        Knox
        Dropbox
        Plex Media Server
        fuspredownloader
    Internet Plug-ins: ?
        o1dbrowserplugin: Version: 5.4.2.18903 Support
        Unity Web Player: Version: UnityPlayer version 4.2.0f4 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        VLC Plugin: Version: 1.0.5 Support
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
        FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
        AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
        LogMeIn: Version: 1.0.935 - SDK 10.7 Support
        Flash Player: Version: 14.0.0.176 - SDK 10.6 Outdated! Update
        LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
        googletalkbrowserplugin: Version: 5.4.2.18903 Support
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ?
        1Password (beta)-2 (Disabled)
        Markdown
        AdBlock
        Firebug Lite for Safari
        OpenIE
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
        BlueStacks Install Detector: Version: Unknown
        WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ?
        Flash Player  Support
        Growl  Support
        Java  Support
        MagicPrefs  Support
        Paragon NTFS for Mac ® OS X  Support
        Web Sharing  Support
        XBox 360 Controllers  Support
    Time Machine: ?
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 372.05 GB Disk used: 319.07 GB
        Destinations:
            MANDY [Local] (Last used)
            Total size: 931.19 GB
            Total number of backups: 4
            Oldest backup: 2014-08-21 13:21:44 +0000
            Last backup: 2014-09-09 09:36:23 +0000
            Size of backup disk: Too small
                Backup size 931.19 GB < (Disk used 319.07 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
            10%    firefox
             3%    cfbackd
             2%    WindowServer
             1%    launchservicesd
             1%    Google Chrome
    Top Processes by Memory: ?
        1.25 GB    firefox
        331 MB    Living Earth Desktop
        221 MB    Mail
        197 MB    mysqld
        180 MB    iTunes
    Virtual Memory Information: ?
        81 MB    Free RAM
        3.05 GB    Active RAM
        3.02 GB    Inactive RAM
        1.31 GB    Wired RAM
        3.42 GB    Page-ins
        684 MB    Page-outs
    I really don't want to reinstall OS X, that'd put me back to the good ol' Windows times

    com.paragon-software.filesystems.ntfs    443.2.11
    com.cyberic.SmoothMouse    9
    at.obdev.nke.LittleSnitch  
    These are showing in the crash report. Try un-installing them according to the developers instructions
    Also un-install CleanMyMac2
    CleanMyMac2 Un-install
    Myth of the Dirty Mac
    Turn Google Drive off/quit it to see if that helps.

  • MacBook Pro Stalls/Running slow since Mavericks Installation

    On the advice of the more experienced here is a new thread.
    Since installing Mavericks my MBP has gone from pretty much an instant response to requests, to stalling, the spinning pinwheel, longer startup and shutdown times, as well as slower access to websites (Chrome and Safari, though Safari appears slower). 
    I have been advised to run EtreCheck when I first joined a post regarding the same problem.  I posted the results and was advised to work through some of the issues.  This is the initial test result and the very much appreciated advice.
    NOTE - EXTENSIVE TEXT TO FOLLOW.
    I don't have a specific fix from your report, but I can point out what other users have had issues with.
    JonUK_LTD wrote:
    Kernel Extensions:
    com.Cycling74.driver.Soundflower (1.5.1)
    com.paragon-software.filesystems.ntfs (82)
    Problem System Launch Agents:
    [System] com.paragon.NTFS.trial.plist 3rd-Party support link
    [System] com.paragon.NTFS.upd.plist 3rd-Party support link
    Launch Daemons:
    [System] com.adobe.fpsaud.plist 3rd-Party support link
    [System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
    [not loaded] com.google.keystone.agent.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
    [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
    [not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
             Clocks
    FaceTab Pro for Facebook
    GrowlTunes
    Yoink
    Dropbox
    SpeechSynthesisServer
    Internet Plug-ins:
    LogMeInSafari64: Version: 1.0.730 3rd-Party support link
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
    OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
    AdobePDFViewerNPAPI: Version: 10.1.6 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    LogMeIn: Version: 1.0.730 3rd-Party support link
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
    Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    LogMeInSafari32: Version: 1.0.730 3rd-Party support link
    iPhotoPhotocast: Version: 7.0
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewer: Version: 10.1.6 3rd-Party support link
    JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Safari Extensions:
    Add To Amazon Wish List: Version: 1.4
    User Internet Plug-ins:
    Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    fbplugin_1_0_1: Version: (null) 3rd-Party support link
    fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
    Connect360  3rd-Party support link
    Flash Player  3rd-Party support link
    Flip4Mac WMV  3rd-Party support link
    Growl  3rd-Party support link
    MacFUSE  3rd-Party support link
    Paragon NTFS for Mac ® OS X 3rd-Party support link
    Old Applications:
    Plex Media Server:          Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
    Plex Plug-in Installer: Version: 1.0 - SDK 10.5 3rd-Party support link
    HyperDesktop:          Version: 1.1 - SDK 10.0 3rd-Party support link
    Top Processes by CPU:
    3%          WindowServer
    2%          mdworker
    2%          MenuTab Pro for Facebook
    1%          EtreCheck
    0%          mds_stores
    Top Processes by Memory:
    176 MB          softwareupdated
    156 MB com.apple.IconServicesAgent
    123 MB          MenuTab Pro for Facebook
    115 MB          Google Chrome
    70 MB          Dropbox
    Red is the items I'd look at these are mostly 'system level' - they can alter a lot in the OS. Check the developers website, update or remove the apps if the developer doesn't say it supports 10.9 or if you can live without them.
    Soundflower is out of date & it is a 'kernel extension', the kernel is the core of the OS - you don't want any old code running here.
    The installer has a removal tool too https://code.google.com/p/soundflower/ so update or remove it if you don't use it.
    Update or remove Paragon's NTFS tool, it is running at a system level & it's background jobs seem to be in a 'problem state', it also has something running in the kernel.
    Adobe has an updater running, try to ensure Adobe's apps are all up to date, just incase they have stopped checking. Repeat with Google's apps, just launch the apps & look in the 'App menu' or the Help menu for updates. These companies tend to reinstall the updaters if you try to delete them, so there it little you can do but keep the apps updated.
    It's odd that all your User Launch Agents: are not loaded, these are background jobs that start on login (if they are in a loaded state). The same principle applies, update or remove the related apps if they are not needed.
    CleanMyMac is a concern - there are lots of posts here claiming it can break the OS - it can help you to remove files that are installed by Apple which is not the best idea. I am unconvinced that running 'maintenance utilities' all the time is a good idea, however the app removal tool may be OK for cases where a developer doesn't have an uninstaller. 'Cleaner apps' use RAM & can spend time scanning files which can slow other tasks. Search here for varied opinions on CleanMyMac. I also use ClamXAV, ensure that is upto date & so check it's engine & rules are current.
    The purple items are 'user level' items (run on login of your account).
    There is a simple way to see if your issues are because of 'user level' items, create a new test user account & login as that user. If the Mac is stable you can assume it is something within your 'user items'.
    Check that you need the Login Items running every time you login. They are listed in System Preferences> Users & groups > select your account… login items tab.
    You appear to have 3 LogMeIn internet plugins installed - is Safari behaving OK or running slow? I would consider removing most plugins & then installing them as you need them. You can look inside /Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/ to remove them manually.
    ~/Library is your 'home library' Use the Finders Go Menu > Open Folder… and enter ~/Library to reveal it. Apple hid this Library folder.
    I'd be tempted to remove the Java applet plugin - old Java is a real secuity risk & Safari has probably disabled this for you already.
    There seems to be 2 Facebook plugins installed (probably inside your ~/Library/Internet Plug-Ins/). Remove the oldest one & look for the newest release. Update the Safari Extension if it needs it too.
    The Preference Panes are installed in /Library/PreferencePanes/ and ~/Library/PreferencePanes/. Open System prefs & launch each third party pref pane (the bottom rows) & check for updates if possible. These also have an ability to modify the OS, so any errors could effect everything. You can usually right click (or ctrl+click) to remove them from the preferences (it removes them from the OS, but may leave any libraries or extra tools behind - see if the developer has removal instructions).
    I see you have Plex installed, does this run very often? I find it can drag a Mac to a slow crawl when it is indexing. I suspect Connect360 may do similar things, but I don't really know for sure what it does .
    MenuTab for Facebook seems to be doing something with RAM & CPU, update or remove if you don't need it.
    That may all be daunting, but it should help. Start with the system level items, and then look at updating the other items. You may find things improve after a cleanup & a reboot.
    This was extremely helpful and I have gone as far as my knowledge will allow for now.  I did make a bootable clone of the main HDD prior to doing anything, and now there seems to be little improvment following the suggestions made.  Also along the way MacFuse was deleted and well as Flip4Mac and NTFS.  
    Things are far from perfect though and the MBP still stalls and is performing very poorly. 
    I have run another EtreCheck, results below;
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 22:21:3
    Disk Information:
              FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 249.2 GB (71.96 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Western Digital Ext HDD 1021 2 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        TimeMachine BackUp (disk1s2) /Volumes/TimeMachine BackUp: 265.79 GB (101.83 GB free)
                        MAC OS (disk1s3) /Volumes/MAC OS: 1.22 TB (1.09 TB free)
                        MS DOS (disk1s4) /Volumes/MS DOS: 510.11 GB (509.98 GB free)
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Problem System Launch Agents:
              [System] com.paragon.NTFS.trial.plist 3rd-Party support link
              [System] com.paragon.NTFS.upd.plist 3rd-Party support link
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.bombich.ccc.plist 3rd-Party support link
              [System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
              [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
              [not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
    User Login Items:
              FaceTab Pro for Facebook
              Yoink
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    Safari Extensions:
              Add To Amazon Wish List: Version: 1.4
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Connect360  3rd-Party support link
              Flash Player  3rd-Party support link
              Growl  3rd-Party support link
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Epson Printer Utility 4:          Version: 9.17 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Library/Application Support/Plex
                        Plex Media Server:          Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
                        Plex Plug-in Installer:          Version: 1.0 - SDK 10.5 3rd-Party support link
              GrowlTunes:          Version: 1.2.2 - SDK 10.5 3rd-Party support link
              WePrint Server:          Version: 2.705 - SDK 10.4 3rd-Party support link
              HyperDesktop:          Version: 1.1 - SDK 10.0 3rd-Party support link
              iCamSource:          Version: 2.4.1 - SDK 10.4 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 232.09 GB Disk used: 165.07 GB
              Destinations:
                        TimeMachine BackUp [Local] (Last used)
                        Total size: 247.53 GB
                        Total number of backups: 13
                        Oldest backup: 2014-02-24 19:18:34 +0000
                        Last backup: 2014-03-01 14:13:56 +0000
                        Size of backup disk: Too small
                                  Backup size 247.53 GB < (Disk used 165.07 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          Folder Actions Dispatcher
                   0%          mdworker
                   0%          MenuTab Pro for Facebook
    Top Processes by Memory:
              152 MB          MenuTab Pro for Facebook
              115 MB          com.apple.WebKit.WebContent
              111 MB          mds_stores
              111 MB          Google Chrome
              98 MB          Mail
    Virtual Memory Information:
              1.04 GB          Free RAM
              1.47 GB          Active RAM
              176 MB          Inactive RAM
              660 MB          Wired RAM
              4.08 GB          Page-ins
              21 MB          Page-outs
    Also need to mention that the login items have all been disabled (though showing in these results).
    Any advice on these specific speed related issues and how to return to the "old ways" would be very much appreciated.
    Thanks in advance,
    Jon.

    Myth of the Dirty Mac
    I would un-install CleanMyMac. It has caused problems for others and in some cases has gone so far as to wreck their system.
    CleanMyMac - Uninstall
    CleanMyMac2 Un-install
    Some other things to look at/try.
    Activity Monitor - Mavericks
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy

  • My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

    I am running very slowly after upgrading to ver 10.9.1 on my macbook pro.  Can anyone help me to solve this problem.  I am including the results from running Etresoft.
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.53 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 256 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              ChmodBPF: Path: /Library/StartupItems/ChmodBPF
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Internal Memory Card Reader
              Western Digital My Passport 071A 1 TB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.kodak.aio.kcpconnector.plist
              [loaded] com.leapfrog.connect.shell.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.sonos.smbbump.plist
    Launch Agents:
              [loaded] com.kodak.BonjourAgent.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist
              [loaded] com.google.keystone.agent.plist
              [loaded] com.kodak.KODAK AiO Firmware Updater.plist
              [loaded] com.kodak.KODAK AiO Software Updater.plist
              [loaded] com.kodak.StatisticCollection.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] uk.co.markallan.clamxav.freshclam.plist
    User Login Items:
              Monitor
              ScanSnap Manager
              Evernote
              Dropbox
              AdobeResourceSynchronizer
    3rd Party Preference Panes:
              Flash Player
              Growl
    Internet Plug-ins::
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 10.1.8
              AdobePDFViewer: Version: 10.1.8
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              Silverlight: Version: 4.0.51204.0
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins::
              Google Earth Web Plug-in: Version: 7.1
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
    Bad Fonts:
              None
    Old applications:
              AiOFirmwareUpdater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
              Install Spotify:          Version: 1.0 - SDK 10.5
                        /Users/jimschindler/Downloads/Install Spotify.app
              KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
              KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
              KODAK AiO Software Updater:          Version: 7.7 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
              KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Registration:          Version: 7.7.3 - SDK 10.5
                        /Library/Printers/Kodak/AiO_Printers/Registration.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5
                        /Applications/Spotify.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
              Destinations:
                        Backup [Local] (Last used)
                        Total size: 931.17 GB
                        Total number of backups: 85
                        Oldest backup: 2013-02-13 18:40:47 +0000
                        Last backup: 2013-12-31 17:59:26 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.17 GB > (Disk used 277.92 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  29%          Mail
                   3%          WindowServer
                   2%          mtmd
                   1%          EtreCheck
                   0%          NETGEARGenieDaemon
    Top Processes by Memory:
              410 MB          mds_stores
              238 MB          Evernote
              229 MB          Mail
              147 MB          iBank
              123 MB          WindowServer
    Virtual Memory Statistics:
              3.36 GB          Free RAM
              2.92 GB          Active RAM
              621 MB          Inactive RAM
              1.11 GB          Wired RAM
              1.67 GB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Macbook Pro Retina 15" strange stain on screen

    Hi guys. Today i noticed a strange stain on the bottom right corner of my Macbook Pro Retina 15 screen (plase see the photo provided). I thought that it's just dirty but it's impossible to clean it. Any thoughts?
    Thanks!

    Hi!, this is a message that I left in another post that is related to this case:
    Hi guys. I have the same problem and this clearly is a design problem.
    We all have had bad experiences in both official Apple stores and partners stores separately so I think is time to make Apple seriously aware of this issue and ask them to find us a free and permanent solution. We are all Apple loyal customers and this problem clearly is not our fault, it is not driven by bad use so we need to join forces and push the company to solve this.
    I have created an online database so the people that want can get it and share your problem details, pictures as well as your Macbook details and contact info. As soon as I have an important amount of people (let's say 50 - 100 people) I will start contacting Apple employees via social networks and provide them with details of the people in the list.
    https://macbookscreenproblem.wufoo.com/forms/zsnnv1p0gc67dc/
    Of course this DB is STRICTLY CONFIDENTIAL and will ONLY be used to contact Apple and show them that there is a significant amount of people with this problem and that we are demanding a solution to this.
    Let's join forces and fix this annoying problem.
    Thanks,
    Eduardo

  • My MacBook Pro is running very slow. How do I find out what is causing this?

    How do I find out why my MacBook Pro is running so slow? Then how do I fix it?

    Suggestions of Things You Can Do To Help A Slow Computer
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • How to triple boot (MacOSX / Win7 / Linux) a MacBook Pro (Retina, late 2013) with Refind

    ok it's not a question, it's an howto.
    You do it at your own risk. No failure reported so far, but I'm not responsible for anything.
    If you try to multiboot your MacBook Pro (MBP hereafter) you may face a new complexity. With on partition, Bootcamp does a pretty amazing job installing windows. But when you want to partition your disk in your own way, Bootcamp may fail to install windows and another third OS. You may also want to have a share partition between your OSes, hence have multiple partitions. Most of this tuto should also work for Windows 8 and for other Macbooks.
    Problem 1 : Bootcamp does it with one partition that it divides in two and allow to setup Win7. Not all time though since some user reportidely have problems to get USB 3 support and the keyboard and mouse are non working during the install / setup phase.
    Problem 2 : Windows 7 is not able to install itself to a GPT partition and needs an Hybrid MBR. Bootcamp does this, but just for a Dual OS setup. So to make the magic happen in a multi OS environment, you'll have to do want bootcamp does, manually.
    Step 1 : Download the OS X Recovery Disk Assistant from Apple and flash it to a USB stick. (http://support.apple.com/kb/DL1433)
    Step 2 : Reboot, holding the option key (aka CMD, left of spacebar) down, to trigger the boot menu options. Start the usb drive with OS X recovery and enter the partition tool. Create 3 to 4 partitions, suiting your tastes. Just put windows partition first and I recommend to put the partition sharing data across OSes second, MacOS 3rd and Linux Last for example. MacOS and Linux are fine with pretty much every setup, Windows need the 1° usable partition.
    Step 3 : Migrate your Macos using the same tool (google it for details) or Reinstall MacOS from the recovery partition. (more about migration here, but there are better tuto on this)
    Step 4 : Start your MacOS and create a bootcamp USB stick with the bootcamp tool. You need an ISO from Win7 (or Win 8) and a drive of at least 4 GB. Bootcamp will most likely complain about the fact that it will not be able to install 7 due to the fact that you don't have only one partition, ignore and proceed to the Bootcamp USB stick setup.
    Step 5 : Adding the USB3 support to your Win7 installation. Plug your newly created Win7 USB stick to a computer running Windows. In the sources directory, copy the boot.vim on your disk drive and add the drivers that Bootcamp added to your USB stick, in the $WinPEDriver$ directory and follow these instructions to add them to your boot.vim image. Follow carefully every step, it does works. Add the drivers you feel like, commit and copy back your boot.vim image, patched, to your USB stick, in the sources directory.
    Step 6 : In your MacOSX, install the GPT fdisk partition tool. You just have to unzip the archive. Win7 is unable to install to a GPT disk, so you will have to create a (dirty) Hybrid MBR. From a terminal, launch GPT fdisk. Carefull here, the Win7 is most likely not the 1st but the 2nd or 3rd because there is an UEFI partition before. Just check before adding them if in doubt, by striking p. Then key in r then h then the number of the partitions you want to add to this hybrid MBR (the Win7 & the Shared one). Accept the type 07 for this partition and type y, n & finally w. (more details here for the fans)
    Step 7 : Reboot, keep the CMD key down to trigger the boot option menu. Reboot on the USB stick, install Win7. If it doesn't understand the partition made for it, format it, if needed, from the 7 installer, delete and recreate it.
    Step 8 : Install your favorite Linux distro with a USB stick generator. (see here & here). No complex part, except that Grub will most likely scratch your nice Hybrid MBR, rendering Win7 inaccessible. No problem, reboot in MacOS and redo step 6, this will revive your win7.
    Step 9 : It's cosmetic but keeping CMD key down to boot is not so practical. ReFind does it just great. Setup is super easy, just kick install.sh from a shell in MacOS. Fine tune decoration and some stuffs later on from the config file.
    Step 10 (optionnal) : You want it all, without switching between OSes? Having Windows app running within MacOS is easy, with most native hardware acceleration preserved, using Parallels desktop. It also works with a "simple" Bootcamp Windows setup.
    Enjoy your mighty triple boot MBP.

    Just ordered a Retina MacBook Pro11,2 (mid-2014 15", 2.2GHz Intel Core i7, 16GB RAM, 512GB SSD, OSX 10.9.4 Pre-installed - Build 13E28)  and have the exact same issue.  The first thing I did when i booted it for the first time was enable FileValut2 and encrypt the disk.  Though I failed to notice this behavior prior to encrypting the disk, the stuttering/lag happens without fail every time I have logged in from a cold boot, locked screen or sleep. Additionally I have noticed the same stuttering behavior when switching tabs on various built-in OSX applications such as the tabs on the About This Mac > More Info.... (System Information) dialog for example, and similarly other dialogs that experience this behavior of resizing when switching tabs. I was running no other software than About This Mac > More Info ... (System Information) and OSX 10.9.4 itself.  The issue happens without fail with and without a USB mouse plugged in.
    I am really glad to have found this thread and with such recent posts.  I'd love to find out that this is just a software bug that will be fixed when OSX 10.10 "Yosemite" is released.  If not, I hope the cause of this bug is determined soon so I can still exchange or have it repaired.
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    Hello,
    I have recently ( about 3 months ago) bought a Retina MacBook Pro and installed Windows via Bootcamp on it. I unfortunately am used to Windows. Well recently I tried to migrate to OS X and use it more often. Whilst doing so something caught my eyes on the desktop/Screen. There appears to be Ghosting images of the Finder/Safari windows I open which look extremely annoying and terrible for a machine I payed 3000 dollars for. I have contacted Apple support via a phone call and they said they will replace it...the screen...if i brought it and gave it to them myself. The problem is, I live out of the US and I ordered this from a friend that has went there to buy one for me as we both live in Saudi Arabia and the Premium Resellers here sell it for a very high profit rate. My issue is that I live out of the US with a Malfunctioning Laptop worth $ 3,000, and can't send it to Apple as I don't know anybody going there including myself. I have researched and this problem happens only on LG manufactured screens, I have found out mine is also indeed an LG screen via a terminal code I found on the Internet. Is there any way Apple can replace the laptop or the screen from Saudi Arabia as there are premium resellers. The support guy was not very helpful as I was a rare case out of the US and the service of the resellers here said they would like to look at the display, I don't think they would fix it for free...Don't apple devices have an international warranty?
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    First off your iPad and iPhone screen is smaller, thus doesn't reflect as much as a larger display will.
    Your other displays are in a static environment where you have reduced the glare or it's been reduced just by chance.
    When you take the glossy screen laptop to another location without adequate environmental features to reduce glare imposed (no overhead lights, closed windows, low light etc.) on the screen, thus your getting eyestrain from the glare.
    It's caused by the slightly out of focus reflections verses the screen image, your eyes are automatically refocusing between the two images.
    Your solution in this matter is to apply a anti-glare film to the laptops glossy screen, unfortunately it's going to cost money and be replaced often as it gets dirty, dries out and peels at edges etc.
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