Disable Forced Smart View Upgrade for HFM Connections

Our users are trying to validate data in a new development application and, when connecting to that application, are getting a message from Smart View that a new version is available. Is there a way to disable this message? Our development and production environments are both on the same version of HFM.
I did see some options related to provider services in the help documentation, but when I follow the steps listed in the documentation, the option to access provider services is not available for HFM connections.
I look forward to your responses!
S

I'm not sure what version of Smartview you are using, so your mileage may vary.
Client Side:
With 11.1.2.1+ - Near the bottom right of the Smarview window is an icon for 'Provider Services' which takes you to a screen with a checkbox to enable / disable telling the end user when a new version is available and allowing them to upgrade it.
Server Side:
I'm not sure what version it started with, but the version.XML file that exists with the smartview.exe for download w/ Workspace allows you to configure some of the parts for autodownloading the file.
Additionally when you configure the HFM website using the HFM config tool, there is a checkbox (at least in System 9 versions) that would enable you to force end users to upgrade to the newest version. I don't believe it auto upgrades them; however, it prevents them from using Smartview which would ultimately get them to upgrade. :)
If you need more specifics let me know, this is just off the top of my head.

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            at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
            at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
            at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
            at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
            at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
            at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
            at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
            at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
            at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
            at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
            at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:181)
            at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
            at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:864)
            at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
            at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
            at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
            at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
            at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
            at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
            at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
            at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
            at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
            at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
            at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
            at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
            at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
            at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1646)
    Caused by: java.lang.NoClassDefFoundError: org.apache.commons.pool.KeyedPoolableObjectFactory
            at java.lang.J9VMInternals.verifyImpl(Native Method)
            at java.lang.J9VMInternals.verify(J9VMInternals.java:72)
            at java.lang.J9VMInternals.initialize(J9VMInternals.java:134)
            at com.hyperion.css.spi.impl.ldap.JNDIHelper.getURLContext(JNDIHelper.java:355)
            at com.hyperion.css.spi.impl.ldap.JNDIHelper.getURLContext(JNDIHelper.java:342)
            at com.hyperion.css.spi.impl.ldap.LDAPProvider.authenticate(LDAPProvider.java:356)
            at com.hyperion.css.facade.impl.CSSAbstractAuthenticator.authenticateUser(CSSAbstractAuthenticator.java:613)
            at com.hyperion.css.facade.impl.CSSAPIAuthenticationImpl.authenticate(CSSAPIAuthenticationImpl.java:69)
            at com.hyperion.css.facade.impl.CSSAPIImpl.authenticate(CSSAPIImpl.java:102)
            at com.hyperion.css.facade.CSSAPIFacade.authenticate(CSSAPIFacade.java:119)
            at com.hyperion.dsf.server.framework.HyperionCss.authenticate(Unknown Source)
            at com.hyperion.dsf.server.framework.HyperionCss.authenticateUser(Unknown Source)
            at com.essbase.smartview.provider.EdsProviderImpl.getCssToken(Unknown Source)
            at com.essbase.smartview.admin.CSSProvider.initializeAndRetrieveCssToken(Unknown Source)
            at com.essbase.smartview.admin.EssbaseProvider.openApplication(Unknown Source)
            at com.essbase.smartview.admin.ApsHandler.openApplication(Unknown Source)
            ... 57 more
    Caused by: java.lang.ClassNotFoundException: org.apache.commons.pool.KeyedPoolableObjectFactory
            at java.net.URLClassLoader.findClass(URLClassLoader.java:434)
            at com.ibm.ws.bootstrap.ExtClassLoader.findClass(ExtClassLoader.java:191)
            at java.lang.ClassLoader.loadClass(ClassLoader.java:660)
            at com.ibm.ws.bootstrap.ExtClassLoader.loadClass(ExtClassLoader.java:111)
            at java.lang.ClassLoader.loadClass(ClassLoader.java:626)
            at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:62)
            at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:58)
            at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:511)
            at java.lang.ClassLoader.loadClass(ClassLoader.java:626)
            ... 73 more
    Thanks in advance

  • Smart View 9.3.1 error to connecting Hyperion Planning using Excel

    Hello Folks,
    When I try to connect the Hyperion Planning 9.3.1 using Smart View 9.3.1 I had the following error "Client authorization is needed to accpet the certificate". I am using the URL connection with the following address http://server_name:8300/HyperionPlanning/SmartView.
    Regards,
    Wallace
    Brazil

    Venkat,
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    The fix for this is to do the following:
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    2) Go to http://licensecodes.oracle.com/bea.html
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    Regards,
    John A. Booth
    http://www.metavero.com
    Edited by: Jbooth on Feb 12, 2010 4:39 PM
    Edited by: Jbooth on Feb 12, 2010 4:42 PM

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